Engineering Jobs in Summit Union County Nj Remote

250 positions found — Page 6

Technical Sales Representative
Salary not disclosed
Parsippany, NJ 2 days ago

Our client, a well-established leader in industrial manufacturing solutions, is seeking a Technical Sales Representative with strong cutting tool and metal cutting experience to drive growth across distribution channels and end-user accounts.


This role is ideal for a sales professional with hands-on chip making knowledge who understands machining processes at a technical level and can confidently consult with manufacturing engineers, machinists, production managers, and procurement teams.


Position Overview:

The Technical Sales Representative will be responsible for growing revenue within an assigned territory by promoting high-performance cutting tools, carbide inserts, indexable tooling, solid carbide end mills, drills, reamers, and metal removal solutions. The successful candidate will combine industrial sales expertise with a deep understanding of CNC machining, feeds and speeds optimization, tool geometry, carbide grades, coatings, and metal cutting applications.


This is a consultative, solution-based sales role focused on supporting both industrial distributors and end-user manufacturing facilities, including job shops, production machining environments, and OEM manufacturers.


Key Responsibilities:

  • Drive territory sales growth of cutting tools and metal cutting solutions through both distribution partners and direct end users
  • Provide technical application support on CNC milling, turning, drilling, and chip making operations
  • Advise customers on proper feeds and speeds, tooling geometry selection, carbide grades, coatings, tool life optimization, and cycle time reduction
  • Conduct onsite visits to evaluate machining processes and recommend productivity improvements
  • Collaborate with manufacturing engineers and machinists to improve surface finish, tool performance, and cost per part
  • Develop strong relationships with industrial distributors while expanding penetration within end-user accounts
  • Identify opportunities for process improvement, tooling standardization, and metal removal efficiency
  • Support new product introductions and promote advanced tooling technologies


Qualifications:

  • Proven experience in cutting tool sales, industrial tooling sales, or metalworking sales
  • Strong technical understanding of chip making processes, CNC machining, feeds and speeds calculations, tool geometry, and carbide grades
  • Experience calling on industrial distribution networks and end-user manufacturing accounts
  • Knowledge of metal removal applications including milling, turning, drilling, tapping, and boring
  • Ability to communicate effectively with machinists, programmers, production supervisors, and engineering teams
  • Demonstrated success in territory management, account development, and consultative technical sales


What We’re Looking For:

We are seeking a driven sales professional who can bridge the gap between technical machining knowledge and revenue growth. The ideal candidate understands how cutting tool performance impacts throughput, scrap reduction, machine utilization, and overall manufacturing productivity.


If you have a background in industrial sales, machining, metal cutting, carbide tooling, or CNC applications engineering and are ready to leverage that expertise into a high-impact technical sales role, we want to hear from you.

Not Specified
Account Manager
Salary not disclosed
East Hanover, NJ 2 days ago

SUMMARY

This role serves as the primary point of contact for assigned customers, managing day-to-day account activity while ensuring a high level of service and responsiveness. The position partners closely with internal teams to support quoting, order processing, delivery timelines, and ongoing customer needs. This is a customer-facing role with significant travel and strong growth potential.


RESPONSIBILITIES

• Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination.

• Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates.

• Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments.

• Lead customer meetings, presentations, and proposal-related activities.

• Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness.

• Travel extensively within an assigned geographic region to maintain strong customer relationships.


QUALIFICATIONS

• Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination.

• Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required.

• Ability to manage multiple priorities while maintaining attention to detail and professionalism.

• Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred.

• Bachelor’s degree in a business or technical discipline preferred.


BENEFITS

• Competitive compensation with performance and growth-based advancement opportunities.

• Comprehensive medical, dental, and vision coverage.

• Paid time off and company-sponsored life insurance.

• Retirement savings plan with company contribution.

• Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.

Not Specified
Project Engineer
Salary not disclosed
Union, NJ 2 days ago

Project Engineer:


Handles various aspects of engineering projects, ensuring they are completed on time, within budget, and according to specifications. Below is a breakdown of common job roles and responsibilities for a Project Engineer:


1. Project Planning and Coordination Develop and define project goals, timelines, and resources. Coordinate with cross-functional teams (engineering design, procurement, production.). Plan and monitor project schedules, deliverables, and milestones.


2. Technical Support and Expertise Provide technical expertise and support throughout the project lifecycle. Ensure engineering designs meet required standards and specifications. Resolve technical issues that arise during the project.


3. Budgeting and Cost Control Estimate project costs and allocate budgets for various tasks. Track expenses to ensure the project stays within budget. Identify potential cost-saving opportunities.


4. Procurement and Vendor Management Oversee procurement processes, ensuring timely and cost-effective purchasing. Manage relationships with suppliers and contractors to ensure quality and adherence to project timelines.


5. Risk Management Identify potential risks and develop strategies to mitigate them. Monitor project progress and adjust plans to address issues or delays. Conduct safety audits and ensure compliance with relevant regulations.


6. Communication and Reporting Act as a liaison between various stakeholders (clients, team members, management). Provide regular updates and reports to senior management. Ensure effective communication across all departments involved in the project.


7. Quality Control and Assurance Ensure that all engineering work meets the required quality standards.


8. Project Documentation Maintain comprehensive project documentation (drawings, schedules, contracts). Ensure all necessary approvals and permits are in place.


9. Project Closeout Oversee the completion and handover of the project. Ensure all contractual obligations are met. Conduct post-project evaluations to identify areas for improvement. Make sure project is collected in full.


Key Skills for a Project Engineer:

Strong problem-solving abilities.

Excellent communication and teamwork skills.

Knowledge of project management tools (e.g., MS Project, ).

Understanding of engineering principles and standards.

Budgeting and cost management experience.

Ability to manage multiple tasks simultaneously and work under pressure.


Job Type:

Full-time Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Not Specified
Supply Chain Planner
Salary not disclosed
Summit, NJ 2 days ago

Duration: 8 months contract


Job Description:

  • In this role, you will ensure product continuity of supply for all materials that fall under your assigned portfolio of products. This portfolio can include the following types of materials: finished goods, work in process (WIP), raw materials, and packaging components.
  • You will collaborate and partner with the manufacturing sites to ensure supply plans can be successful fulfilled by monitoring capacity, component availability and actively mitigating and resolving any product supply and/or customer service challenges.
  • Manage inventory levels and the deployment of finished goods according to customer demands and company objectives.
  • The planner is responsible for advising management and appropriate internal teams of the current and future status of product supply for existing products as well as for future launches. In addition, the planner is expected to escalate any issues that will impact the organization’s ability to meet customer needs and/or fulfill targeted supply plans.


Responsibilities:

  • Operate as Lead Planner for key strategic sites leading all supply planning related discussions.
  • Scheduling / Plant Production –Develop capacity-feasible supply plans and provide to the manufacturing sites on a prescribed schedule. Collaborate with assigned sites to develop short-term production schedules by taking into consideration site constraints, customer service and inventory targets. Execute planning scenarios in support of meeting customer service and/or inventory targets with a focus on minimizing E&O inventory, as appropriate.
  • Capacity - Handle long term planning for strategic suppliers and participate in supplier capacity reviews.
  • Inventory & Service - Deploy inventory planning strategies to maintain and improve service levels and optimize inventory investment. Actively participate in annual Entitlement activities to set inventory goals. Actively resolve SLOB disposition.
  • New Products & Product Changes - Actively participate in cross-functional team to ensure planning milestones are completed on time and to achieve an appropriate balance between base business and project requirements to ensure customer service and inventory targets are met. Ensure that supply plans are developed (and communicated to the appropriate site) which are achievable, aligned to the project timeline and deliverables and support meeting launch inventory targets, and are inclusive of any promotional activities. Support Master Data setup in SAP/APO.


Experience:

  • A minimum of two (2) years of professional business experience is required, preferably in one or more of the following areas: Production Planning, Logistics, Purchasing, Distribution, Manufacturing, and/or Transportation.
  • Microsoft Office – Intermediate to advance skill level is required. Proficiency to utilize Excel charts, pivot tables, VLOOKUP features without coaching/guidance.
  • Handle multiple priorities and work independently while demonstrating initiative and strong analytical savvy.
  • Strong analytical, quantitative, decision making, and communication skills.
  • Preferred:
  • Experience in inventory management, SAP APO, or SAP ECC


Skills:

  • Production Planning, Logistics, Purchasing, Distribution, Manufacturing, and/or Transportation


Education:

  • Bachelor’s degree or equivalent qualification in Engineering, Quality Management, Science or a related field demonstrating foundational technical knowledge.



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Recruiter Details:

Name: Azhar

Email:

Internal Id: 26-05443

Not Specified
React Native Engineer
Salary not disclosed
Newark, NJ 3 days ago

Job Title: React Native Engineer

Location: Newark, NJ (Hybrid)

Duration: 6+ Months


Client is seeking an experienced React Native Engineer, Mobile Design Systems to join our Design System team. This role is crucial for enhancing brand and customer experience across the digital product portfolio. You will collaborate with a geo-distributed mobile native team, collaborating with multi-disciplinary experts and SMEs to deliver accelerated, brand-aligned, and accessible components at enterprise scale, as we expand our mobile Design System for designers and developers.

What You Can Expect:


  • Work collaboratively with Brand, Design/Creative, Product, Accessibility, User Research, Analytics and Technology SMEs.
  • Create and maintain mobile branding, themes, components, modules, patterns and templates as reusable libraries, test automations and documentation.
  • Adhere to clients Brand, Design, Engineering and Accessibility guidelines and standards.
  • Provide leadership on implementing and improving mobile platform coding standards, tools and workflow.
  • Prioritize and orchestrate the work of others.
  • Consult closely with Product teams who develop full mobile native applications.


What You'll Need:




  • Must have experience in an agency environment or regulated industry (financial services preferred).
  • Must possess at least 5 years of iOS and Android development experience. Use of React Native is mandatory; occasional lower-level Swift/Gradle interoperability is a plus.
  • Must have experience coding, publishing and maintaining mobile libraries over several major versions.
  • Have solid experience coding and supporting automated tests against UI libraries (Vitest/Jest preferred) and high-value journey flows (Appium or equivalent).
  • Must have experience crafting accessible experiences including interactions with assistive technologies.
  • Must have experience with Figma, possess strong design-thinking and be comfortable working in a design-led product development environment.
  • Additional pluses include the use of Storybook, Figma Code Connect, BrowserStack/Saucelabs for visual and automated QA, mainstream AI agents, and Github Actions (or equivalent).
  • Have experience mentoring junior associates and facilitating a "we win together" ethos.
Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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