Engineering Jobs in Springfield Hampden County Ma Remote
190 positions found — Page 4
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
The Manufacturing, QC and Product Engineering Intern will work in our product engineering department, quality department, and manufacturing engineering departments. The Manufacturing and Product Engineering Intern will be responsible in working with group of interns on a group project. This opportunity will grant the individual exposure to automated manufacturing, improvement of our handling of product specifications and/or helping us to better predict the impact of primary/secondary processes on our products.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.
- Work with staff on improvement/organizational projects for the organization
- 3D/2D modeling of fixturing, manufacturing components and/or floor plans, as assigned.
- Assist Engineering with dimensional/process/ raw material studies to improve production, as assigned.
- Creation/Update of controlled documents (DRWs, SOPs, etc.), as assigned.
- Other tasks/functions as assigned.
Requirements:
- College Student pursuing a Degree in Mechanical, Electrical, Fire Protection Engineering, or related field.
- Outstanding communication and organizational skills.
- Ability to work in a fast-paced environment.
- Proficiency in AutoCAD and Microsoft Office applications.
- Proficient in AutoCAD 2D, AutoDesk, and Inventor 3D.
- Basic knowledge in Adobe Acrobat.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
Compensation details: 20-24 Hourly Wage
PIf5d4118fba23-3631
Job Description
In this position the CNC Program Engineer is responsible for assisting engineering and manufacturing in creating and improving CNC machining programs.
Responsibilities
- Work with engineering and manufacturing to create fixture and part programs for CNC machines
- Continuously making improvements in older CNC programs
- Regular attendance is an essential function of this position as unscheduled absences would create undue hardship to the business in its effect on maintaining production numbers.
- Other duties as assigned
Skills and Abilities
- Great attention to detail
- Good problem-solving skills
- Good at organizing, planning, and prioritizing
- Excellent computer abilities
- Communicates well with others
- Present information and give feedback
Education/Training
- Experience programming CNC Machines
- Working knowledge of ISO9001 & AS9100 Quality Management Systems
- Working knowledge of GD&T
- High School Diploma or GED
At a Glance
- Company: B & R Machine, Inc.
- Location: Ludlow, MA (On-Site)
- Job Type: Full-Time
- Pay Range: Competitive, based on experience
- Experience Level: Mid-Level to Senior (3+ years manufacturing experience)
- Machine Types: CNC Mills (3-Axis, 4-Axis, 5-Axis), CNC Lathes
- Controls: Fanuc
- Industry: Aerospace, Defense, Medical, Industrial Manufacturing
- Work Authorization: U.S. Person likely required (ITAR environment)
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Why This Role Exists
B & R Machine is seeking a highly capable CNC Setup Machinist / Shop Lead to support daily production, ensure machine readiness, and guide machine operators on the shop floor. This role bridges hands-on machining expertise with floor leadership, helping maintain quality, productivity, and operational efficiency across a large fleet of CNC equipment.
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What You’ll Do
- Set up CNC mills and lathes using existing and new programs
- Change tooling, adjust offsets, and perform program edits as needed
- Support the Manufacturing Supervisor in daily production activities
- Help oversee machine operators and shop floor performance
- Assist in training new operators
- Design and fabricate fixtures to support efficient machining
- Interpret customer drawings and determine machining strategies
- Troubleshoot machining issues and production problems
- Perform occasional machine repair and maintenance tasks
- Verify part quality and repeatability using precision measuring tools
- Evaluate cutting conditions and material behavior
- Maintain dimensional accuracy and process stability
- Communicate with Quality, Engineering, and other departments
- Coordinate with shipping/receiving regarding material status
- Follow AS9100 / ISO 9001 quality procedures and documentation
- Provide technical guidance across departments
- Perform additional duties as assigned
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What You’ll Need to Succeed
Required Experience
- 3+ years of manufacturing or CNC machining experience
- Strong setup experience on CNC mills and lathes
- Ability to troubleshoot machining processes independently
- Knowledge of GD&T principles and practices
- Experience supervising or guiding operators preferred
- Strong decision-making and problem-solving ability
- Excellent attention to detail
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Technical Skills
- Fanuc control experience
- Experience with multi-axis milling (3-Axis, 4-Axis, 5-Axis)
- CNC lathe setup experience
- Ability to read and interpret engineering drawings
- Fixture design and fabrication experience preferred
- Proficiency with precision measuring tools (calipers, micrometers, indicators, optical comparators)
Physical Requirements
- Ability to lift up to 40 lbs.
- Mechanical aptitude and basic computer skills
Education
- High School Diploma or GED required
- Technical training in CNC machining or manufacturing preferred
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About B & R Machine, Inc.
Founded in 1984, B & R Machine has grown into a major CNC manufacturing provider in Western Massachusetts. The company operates an extensive fleet of CNC milling and turning centers and serves demanding industries including aerospace, defense, medical, robotics, telecom, oil & gas, and commercial manufacturing.
B & R specializes in precision components made from advanced materials such as titanium, stainless steel, tool steels, aluminum alloys, and nickel-based high-temperature metals, supported by an AS9100-compliant quality system.
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Work Environment & Culture
- Modern CNC machining facility with extensive equipment
- High-precision, high-mix production environment
- Collaborative team across engineering, quality, and production
- Opportunity to lead and influence shop floor operations
- Stable manufacturing employer with decades of experience
We offer competitive pay, training and growth opportunities and a positive work environment.
Main Duties & Responsibilities: Follow proper testing & diagnostic procedures to accurately solve vehicle issues Maintain a clean, safe working environment Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation Perform emissions inspections, safety checks and similar state-regulated vehicle examinations Test the functionality of parts and systems Repair brake and steering systems Diagnose and repair electrical and electronic systems Replace or repair transmissions and fuel components as needed Repair cooling components and systems including air conditioners and engine cooling Complete tire changing, balancing, and installation Prepared to get additional certification as needed Willingness to learn with hands-on training Communicate effectively with Service Advisor about vehicle status and required parts and labor Explain automotive repairs and issues to non-technical employees and customers as needed Uphold the culture and values of our independently owned shop.
Qualifications: Possess a valid state driver’s license for conducting test drives High school diploma or equivalent education, advanced technical education preferred Possession of or ability to obtain ASE certification Strong written and verbal communication skills Analytical skills Coordination and physical stamina Compensation / Salary (Hourly or Annual):hourly When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do.
A local shop in your community, backed by the support of a Nationwide network.
That is just part of what sets a TechNet Automotive Service Center apart from the rest.
Come join #TechNetNation!
Estimator (Welding & Fabrication)
Our Client is seeking a detail-oriented and technically strong Estimator to join our welding and fabrication team. This individual will be responsible for preparing accurate and competitive cost estimates for custom assemblies that include machining, welding, fabrication, plating, finishing, and final assembly.
The ideal candidate understands manufacturing processes from raw material to finished product and can confidently analyze drawings, specifications, and customer requirements to develop precise job quotes.
This role is critical to our company's growth, profitability, and customer satisfaction.
Key Responsibilities
- Review RFQs (Requests for Quote), blueprints, drawings, and customer specifications
- Analyze assemblies that require:
Welding (MIG, TIG, Stick, Structural)
Machining (CNC, manual)
Fabrication
Plating / coating / finishing
Mechanical assembly
- Determine material requirements and pricing
- Calculate labor hours for fabrication, welding, machining, and assembly
- Obtain and compare vendor quotes for outside services (plating, heat treating, etc.)
- Prepare detailed cost breakdowns including:
Material
Labor
Outside processing
Overhead
Margin
- Communicate with engineering, production, and purchasing teams to validate assumptions
- Submit formal quotations to customers in a timely manner
- Maintain estimating database and historical cost records
- Support production during job kickoff to ensure cost assumptions align with execution
- Identify cost-saving opportunities and process improvements
Required Qualifications
- 5+ years of experience in estimating within a welding, fabrication, or manufacturing environment
- Strong understanding of:
Welding processes
Machining processes
Fabrication techniques
Metal materials and grades
Manufacturing workflow
- Ability to read and interpret blueprints and technical drawings
- Experience quoting multi-step assemblies
- Proficiency with Microsoft Excel and estimating software
- Strong math and analytical skills
- Excellent communication and organizational abilities
- Background in welding, machining, or shop floor experience
- Experience with ERP/MRP systems
Position title:
Instructor (Non-Senate, Non-Tenure Track)
Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $3,000 -$4,000 total per course. For an asynchronous Start Anytime Online course, this position is paid $165 per final student course grade submitted each month; a reasonable estimate ranges from $660 - $21,285 total per course; and monthly payments typically begin within 6 months after the course start date. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.
Percent time:
Part-time by agreement on a course-by-course basis.
Anticipated start:
Some appointments may begin as early as the spring semester.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.
Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 10 to 12 weeks. For asynchronous online start anytime courses, agreement length typically ranges from 9 to 18 months. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.
Application Window
Open date: November 21, 2025
Next review date: Monday, Mar 16, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Friday, Nov 20, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.
UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Data Analytics, Data Science, Software Development, and Cybersecurity to teach one or more online courses each year for our Engineering, Technology, and Environmental Management department.
Courses are offered online:
- Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
- Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
Course Subjects
We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.
Data Analytics and Data Science
- Introduction to SQL
- Introduction to Databases
- Data Warehousing and Business Intelligence
- Data Visualization
- Introduction to Data Analytics
- Python for Data Analysis
- R for Data Analysis
- Data Analytics Capstone
- Introduction to Big Data
- Introduction to Data Science
- Introduction to Machine Learning Using Python
- Machine Learning and Deep Learning
- Artificial Intelligence Foundations
- Data Science Capstone
Software Development and Advanced Software Development
- Introduction to C Language Programming
- C++ Programming
- First Course in Java
- Programming Python
- Data Structures and Algorithms
- Front-End Web Development
- JavaScript Frameworks
- Modern Web Applications and Cloud Computing
- Software Design Patterns
- Software Quality Assurance
- Software Development Capstone
- Java: Discovering Its Power
- Mastering Python
- Back-End Development with Java/Python
- Web Software Security Frameworks
- Advanced Databases
- Advanced Software Development Capstone
Cybersecurity
- Advanced Network Cybersecurity and AI Monitoring
- Cybersecurity AI Risk Management and Governance
- Automated Cybersecurity Incident Response and Digital Forensics
- Advanced Topics in AI Cybersecurity and Capstone
Other Data, Programming, Software Development, or Cybersecurity Courses or Subjects
(please specify in your cover letter)
General Duties
The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom); or Asynchronous Online (Start Anytime).
- For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
- For asynchronous instruction (start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
- For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
U.S.A. Residency and U.S.A. Work Authorization
- All work must be performed in the United States, whether in person or online. Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=programs&availability=all
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=courses
Qualifications
Basic qualifications (required at time of application)
- Bachelor's degree or equivalent international degree required.
Additional qualifications (required at time of start)
- 5 or more years of professional industry work experience since degree.
Preferred qualifications
- 6 or more years of professional industry work experience in the course subject.
- Advanced degree in course subject preferred.
- Teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
- Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
- Experience teaching online and/or developing academic content for online courses.
- Ability to convey conceptual and complex ideas and information.
- Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
- Effective verbal/written communication and presentation skills (English).
- Effective organizational skills with attention to detail.
- Ability to collaborate with colleagues and work within a team environment.
- Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
Application Requirements
Document requirements
Curriculum Vitae or Resume - Your most recently updated C.V. or resume.
Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
(Optional)Sample Syllabi and/or Teaching Evaluations (Optional)
Reference requirements
- References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
Apply link:
JPF05017
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
San Francisco Bay Area, California, U.S.A.
Remote working/work at home options are available for this role.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Must Haves:
- 2-5+ years experience in provisioning and project coordination, ideally within a supply chain or telecom environment
- Strong grasp of circuits or networking protocols, MPLS, SD-WAN, VPN, and related technologies
- Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
- Excellent organizational and vendor management skills
- Comfortable working in fast-paced, cross-functional environments
Preferred Qualifications:
- Experience with network automation tools
- Exposure to cloud-based logistics platforms
- Project management certification (PMP, Agile)
- Previous experience working with a telecom company or supply chain/warehousing organization
Day-To-Day:
Insight Global is seeking a WAN Provisioning Coordinator to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the client’s dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.
Key Responsibilities
- Lead end-to-end provisioning of WAN circuits and telecom services across client's logistics network.
- Partner with telecom carriers to manage service orders, installations, and escalations.
- Support digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
- Coordinate network rollouts for new facility launches and infrastructure upgrades.
- Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
- Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
- Collaborate with IT, operations, and engineering teams to align network capabilities with business needs.
- Organize and arrange for staff members to represent organization at meetings and conference
- Notes commitments made during meetings and arrangements for staff implementation
- Prepares reports including conclusions and recommendations for solution or operational administrative problems
- Research and compile reports to make recommendations based on findings
Compensation:
$25/hr to $35/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Remote working/work at home options are available for this role.
The company is a recognized leader in the commercial faade industry, specializing in innovative glazing and curtain wall systems across North America. Known for executing complex, high-value projects with precision and professionalism, they are expanding their national project management team to keep pace with growing demand. Their approach blends craftsmanship with cutting-edge technologyand they're seeking forward-thinking professionals who can lead from anywhere.
The company is seeking a Remote Project Manager with deep experience in commercial glazing or curtain wall systems. This role is ideal for someone who thrives on ownership, excels at remote coordination, and can lead multimillion-dollar faade projects from preconstruction through closeout.
You'll manage every phase of the project lifecycleleveraging digital tools, strong communication, and a process-driven mindset to deliver on time, on budget, and on spec. While you won't be on site every day, your presence will be felt through structured collaboration, proactive planning, and a firm grasp of what it takes to keep complex installations moving forward.
Minimum three years of experience managing glazing or curtain wall projects.
Demonstrated success managing commercial construction projects remotely.
Expertise in architectural, structural, and fabrication drawings.
Strong knowledge of curtain wall, storefront, ACM, or unitized faade systems.
Comfortable leading project updates, vendor negotiations, and client coordination remotely.
Proven ability to manage contracts, track costs, and mitigate risk.
Degree in Construction Management, Engineering, or a related field (or equivalent experience).
Familiarity with Bluebeam, Procore, AutoCAD, or PM platforms.
Existing network of glazing vendors and subcontractors.
Fully remote work with flexible hours.
Collaborative, experienced, and high-performing team.
Opportunities for professional growth and leadership.
Impactful, high-visibility projects across the U.S.
Competitive compensation and benefits package.
Culture that values clarity, accountability, and trust.
Remote working/work at home options are available for this role.
