Engineering Jobs in River Forest, IL

POSITION PURPOSE

Working within assigned areas, performs on-going Planned Maintenance (PM) and Corrective Maintenance (CM) of diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned  Maintenance (PM) schedules and repairs of assigned clinical equipment. 

Assumes responsibility for Preventive Maintenance (PM) and repair of clinical equipment as assigned by Clinical Engineering (CE) Manager.  Resolves sensitive or complex problems with supervision. 

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of radiological and general medical equipment.  Makes recommendations regarding imaging test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training sessions on equipment maintenance in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service or coordinates training to radiology clinical/professional staff on proper use and safety of radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I and II as assigned.

Provide on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by the results of customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making.  Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May perform duties as Lead Biomedical Equipment Technician or other duties as assigned or required by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

One to two years of equivalent experience performing corrective and planned maintenance on diagnostic x-ray, ultrasound and other equipment including but not limited to Mobile, Carms, Radiology Rooms, Dental units, Simulators, Film Processors, laser Camera, CRs, Alternators, 1st Look Nuclear Cameras, etc.  Related experience operating complex testing equipment, including but not limited high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must have a basic understanding of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, , EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission,  and NFPA standards as well as state and federal regulations.

Working knowledge and ability to use basic hand tools and the test equipment specific to imaging and biomedical modalities.

Ability to analyze and interpret information provided by clinical staff and equipment to determine operational condition, and ability to follow complex written instructions, perform tasks and document actions taken.

Must have basic understanding of personal computer operation,  applications, and  ability to input data using a keyboard.  Network training preferred.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, hospital, and Clinical Engineering.

Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and frequently changing work priorities.

 Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Compensation:

Pay Range: $31.87 - $47.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Working within assigned areas, performs on-going Planned Maintenance (PM) and Corrective Maintenance (CM) of diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned  Maintenance (PM) schedules and repairs of assigned clinical equipment. 

Assumes responsibility for Preventive Maintenance (PM) and repair of clinical equipment as assigned by Clinical Engineering (CE) Manager.  Resolves sensitive or complex problems with supervision. 

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of radiological and general medical equipment.  Makes recommendations regarding imaging test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training sessions on equipment maintenance in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service or coordinates training to radiology clinical/professional staff on proper use and safety of radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I and II as assigned.

Provide on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by the results of customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making.  Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May perform duties as Lead Biomedical Equipment Technician or other duties as assigned or required by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

One to two years of equivalent experience performing corrective and planned maintenance on diagnostic x-ray, ultrasound and other equipment including but not limited to Mobile, Carms, Radiology Rooms, Dental units, Simulators, Film Processors, laser Camera, CRs, Alternators, 1st Look Nuclear Cameras, etc.  Related experience operating complex testing equipment, including but not limited high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must have a basic understanding of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, , EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission,  and NFPA standards as well as state and federal regulations.

Working knowledge and ability to use basic hand tools and the test equipment specific to imaging and biomedical modalities.

Ability to analyze and interpret information provided by clinical staff and equipment to determine operational condition, and ability to follow complex written instructions, perform tasks and document actions taken.

Must have basic understanding of personal computer operation,  applications, and  ability to input data using a keyboard.  Network training preferred.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, hospital, and Clinical Engineering.

Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and frequently changing work priorities.

 Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Compensation:

Pay Range: $31.87 - $47.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Working within assigned areas, performs on-going Planned Maintenance (PM) and Corrective Maintenance (CM) of diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned  Maintenance (PM) schedules and repairs of assigned clinical equipment. 

Assumes responsibility for Preventive Maintenance (PM) and repair of clinical equipment as assigned by Clinical Engineering (CE) Manager.  Resolves sensitive or complex problems with supervision. 

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of radiological and general medical equipment.  Makes recommendations regarding imaging test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training sessions on equipment maintenance in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service or coordinates training to radiology clinical/professional staff on proper use and safety of radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I and II as assigned.

Provide on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by the results of customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making.  Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May perform duties as Lead Biomedical Equipment Technician or other duties as assigned or required by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

One to two years of equivalent experience performing corrective and planned maintenance on diagnostic x-ray, ultrasound and other equipment including but not limited to Mobile, Carms, Radiology Rooms, Dental units, Simulators, Film Processors, laser Camera, CRs, Alternators, 1st Look Nuclear Cameras, etc.  Related experience operating complex testing equipment, including but not limited high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must have a basic understanding of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, , EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission,  and NFPA standards as well as state and federal regulations.

Working knowledge and ability to use basic hand tools and the test equipment specific to imaging and biomedical modalities.

Ability to analyze and interpret information provided by clinical staff and equipment to determine operational condition, and ability to follow complex written instructions, perform tasks and document actions taken.

Must have basic understanding of personal computer operation,  applications, and  ability to input data using a keyboard.  Network training preferred.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, hospital, and Clinical Engineering.

Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and frequently changing work priorities.

 Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Compensation:

Pay Range: $31.87 - $47.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Working within assigned areas, performs on-going Planned Maintenance (PM) and Corrective Maintenance (CM) of diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned  Maintenance (PM) schedules and repairs of assigned clinical equipment. 

Assumes responsibility for Preventive Maintenance (PM) and repair of clinical equipment as assigned by Clinical Engineering (CE) Manager.  Resolves sensitive or complex problems with supervision. 

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of radiological and general medical equipment.  Makes recommendations regarding imaging test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training sessions on equipment maintenance in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service or coordinates training to radiology clinical/professional staff on proper use and safety of radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I and II as assigned.

Provide on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by the results of customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making.  Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May perform duties as Lead Biomedical Equipment Technician or other duties as assigned or required by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

One to two years of equivalent experience performing corrective and planned maintenance on diagnostic x-ray, ultrasound and other equipment including but not limited to Mobile, Carms, Radiology Rooms, Dental units, Simulators, Film Processors, laser Camera, CRs, Alternators, 1st Look Nuclear Cameras, etc.  Related experience operating complex testing equipment, including but not limited high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must have a basic understanding of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, , EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission,  and NFPA standards as well as state and federal regulations.

Working knowledge and ability to use basic hand tools and the test equipment specific to imaging and biomedical modalities.

Ability to analyze and interpret information provided by clinical staff and equipment to determine operational condition, and ability to follow complex written instructions, perform tasks and document actions taken.

Must have basic understanding of personal computer operation,  applications, and  ability to input data using a keyboard.  Network training preferred.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, hospital, and Clinical Engineering.

Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and frequently changing work priorities.

 Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Compensation:

Pay Range: $31.87 - $47.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Compensation:

Pay Range: $47.23-70.84 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Compensation:

Pay Range: $47.23-70.84 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Compensation:

Pay Range: $47.23-70.84 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Compensation:

Pay Range: $47.23-70.84 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Site Reliability Engineer

Description and Requirements

About Our Team

We are building Quantum, a next‑generation hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the reliability engineering organization that powers cross‑device Personal AI.

We are hiring Site Reliability Engineers (SREs) to strengthen the reliability, observability, and operational excellence of Qira’s AI systems across device, edge, and cloud. Depending on your strengths, you may be aligned to areas such as Observability, Operations, or Service Reliability.

Works with the speed and creativity of a startup inside— you’ll help build foundational systems with clarity, ownership, and modern engineering practices.

Location: On-site in Chicago, IL. Hybrid (3 days on-site, 2 days remote)

What You Might Work On

As an SRE, you may be responsible for a subset of the following, depending on team placement and skill alignment:

Reliability & Systems Engineering

• Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments.
• Help define, measure, and monitor SLIs and SLOs for core services.
• Identify reliability risks and collaborate with senior engineers on mitigation plans.

Operational Excellence

• Participate in on‑call rotations and assist with incident response and post‑incident reviews.
• Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil.
• Help enhance detection, alerting, and response workflows.

Observability & Insight

• Implement and improve telemetry using OpenTelemetry, Grafana, and related tools.
• Build dashboards and tools that improve visibility into system health and AI service behavior.
• Ensure observability data is complete, accurate, and actionable.

Deployments & Change Safety

• Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks.
• Assist in improving CI/CD systems and deployment tooling.

Collaboration & Best Practices

• Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers.
• Contribute to reliability reviews, operational readiness checks, and cross‑team projects.
• Advocate for modern SRE and DevOps practices within the organization.

Basic Qualifications

• 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or production systems operations.
• Bachelor’s Degree in Computer Science, Engineering, or related technical field (or equivalent practical experience).
• Foundational experience supporting distributed systems in production.
• Ability to write scripts or tools in Python, Go, Bash, or similar languages.
• Solid understanding of Linux systems, networking basics, and system performance fundamentals.
• Experience with cloud platforms (Azure preferred, AWS or GCP acceptable).
• Familiarity with monitoring/observability (metrics, logs, tracing).
• Experience with containers and Kubernetes.

Preferred Qualifications

• Experience with OpenTelemetry instrumentation and telemetry pipelines.
• Hands‑on experience with Grafana, Prometheus, Loki, or Tempo.
• Exposure to AI/ML systems, inference services, or data‑intensive workloads.
• Experience contributing to CI/CD processes and deployment automation.
• Familiarity with hybrid architectures spanning device, edge, and cloud.
• Passion for automation, reliability, and operational excellence.

What Success Looks Like

• Systems become easier to operate, observe, and trust.
• Alerts are more accurate and actionable.
• On‑call load decreases through thoughtful automation and improvements.
• Deployment workflows become more reliable and repeatable.
• You grow toward deeper ownership and technical leadership within the reliability engineering organization.

Director of AI

Location: Chicago, IL (Remote Eligible – must be US based)

Salary: $250,000 – 280,000 base + bonus

We’re partnering with a global education technology company undergoing a major transformation from a traditional publisher into a data and AI driven digital learning platform. The organization is investing heavily in AI and advanced data capabilities to deliver personalized learning experiences at global scale.

They are hiring a Director of AI to lead a team of AI researchers and data scientists responsible for developing and deploying advanced machine learning and Generative AI solutions across the enterprise.

The Role:

This is a highly strategic role that combines technical leadership, team management, and hands-on architectural oversight. The Director of AI will help define the long-term AI roadmap while working closely with product, engineering, and business stakeholders to bring production AI systems to life.

What you’ll do:

• Lead and grow a team of AI researchers and data scientists, providing technical mentorship and career development
• Define and execute the AI strategy and roadmap, with a strong focus on Generative AI capabilities
• Partner with product, engineering, and business teams to identify high-impact AI opportunities
• Oversee the design, development, and deployment of production-grade AI and ML systems
• Translate complex technical work into clear insights for both technical and executive stakeholders
• Manage project timelines, priorities, and team resources to ensure successful delivery of AI initiatives

What They’re Looking For

• PhD in Artificial Intelligence, Data Science, Computer Science, or a related technical field
• 8+ years of experience in AI, machine learning, or data science
• Proven experience leading teams of AI researchers or data scientists
• Deep expertise in machine learning, AI systems, and Generative AI technologies
• Strong communication skills with the ability to present technical concepts to senior leadership
• Experience collaborating cross-functionally with product, engineering, and business teams

Nice to Have

• Experience deploying Generative AI solutions in production environments
• Experience working in large-scale technology or digital product organizations
• Exposure to education technology or learning platforms

This role offers the opportunity to shape the AI strategy for a global platform impacting millions of learners worldwide, while leading a highly technical team working on cutting-edge machine learning systems.