Engineering Jobs in Pleasanton

75 positions found — Page 2

Head of Analytical Development
Salary not disclosed
Union City, CA 1 week ago

Head of Analytical Development

Location: On-site near Union City, CA

Industry: Biopharmaceuticals / Biologics


A pioneering biopharmaceutical innovator in the Bay Area is expanding its R&D leadership and seeking a Head of Analytical Development. This role is vital to advancing the company’s innovative therapies pipeline, particularly within biologics, through scientific excellence, method innovation, and regulatory strategy. The company is preparing for pivotal product milestones and regulatory interactions, offering a high-impact role for a scientific leader ready to shape analytical development strategy and lead a cross-functional team.


Key Responsibilities:

  • Provide strategic, scientific, and operational leadership across the analytical development function supporting biologics programs from early phase through commercialization.
  • Lead development, optimization, validation, and transfer of analytical methods for drug substances, drug products, and non-compendial raw materials.
  • Design and direct complex extended characterization studies to support regulatory filings and technical documentation.
  • Collaborate cross-functionally with internal teams (Process Development, MSAT, Quality, Regulatory) and external partners (CROs, CDMOs, CTLs) to ensure analytical alignment across development stages.
  • Guide laboratory operations and provide scientific mentorship to a team of scientists and technical leaders.
  • Oversee stability studies of critical reagents and engineering/non-GMP batches to support formulation and manufacturing decisions.
  • Act as the analytical SME in cross-functional teams and represent analytical function in CMC development and regulatory discussions.


Required Background:

  • B.S. in biological sciences or related discipline with 8+ years (or M.S. with 6+ years) of progressive analytical development experience in the biotech or pharmaceutical industry.
  • Proven experience leading scientific teams and mentoring scientists in an analytical development setting.
  • Expertise in a broad range of analytical techniques such as SDS-PAGE, chromatography (HPLC/UPLC), CE-SDS, icIEF, ELISA, western blotting, and cell-based potency assays.
  • Hands-on experience with advanced characterization techniques such as AUC, LC/MS, DLS, NMR, and circular dichroism.
  • Demonstrated success in method development, validation, tech transfer, and authoring CMC documentation for regulatory submissions.
  • Familiarity with DoE approaches and statistical tools like JMP, R, or Python.
  • GxP experience and strong understanding of quality and regulatory standards.

Preferred Qualifications:

  • Ph.D. in chemistry, biochemistry, pharmaceutical sciences, or related discipline.
  • Experience in extended characterization (e.g., SEC-MALS, peptide mapping, disulfide mapping, PTM analysis).
  • Background in neurotoxin or biologics development is a strong plus.
  • Experience overseeing CRO/CDMO relationships and managing analytical-related quality documentation such as deviations, change controls, and investigations.


Why Join Us:

  • Be at the forefront of biologic drug development in a high-growth company committed to improving patient outcomes.
  • Influence CMC strategy and product development in a collaborative, science-first environment.
  • Join a mission-driven culture that values innovation, scientific rigor, and operational excellence.
  • Competitive compensation, bonus eligibility, comprehensive healthcare, flexible PTO, and professional development support.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
Senior Technical Program Manager
Salary not disclosed
Pleasanton, CA 1 week ago

Senior Technical Program Manager

Location: Bay Area, CA (Onsite minimum 3 days/week)


About the Role


Our client is seeking a results-driven Senior Technical Program Manager to lead complex technical, cross-functional programs related to the development and deployment of advanced sensor products. The ideal candidate will have a solid technical background with experience in hardware, software, and systems engineering, paired with exceptional program management skills. Experience with Lidar or other similar sensors will enable you to work closely with engineering, product, manufacturing, and customer teams to ensure technical program goals are met on time, in budget and within scope. The role will be expected to lead matrixed teams involved in the technical concept, design, development, and validation of sensor systems, develop integrated schedules, and drive the execution and launch of the product and manage customer projects.


Key Responsibilities


• Drive the end-to-end execution of continuous technical improvement initiatives for advanced sensor products—from concept through launch and lifecycle support.

• Partner closely with product management and engineering teams to understand technical work packages and dependencies (covering firmware, software, hardware, and system engineering) and develop fully integrated schedules with a clear understanding of the critical path(s) and resource needs.

• Collaborate with engineering leads across optics, embedded systems, software, and mechanical design to align critical milestones and outcomes.

• Develop deep knowledge of interdependencies and trade-offs to ensure milestone deliveries across Engineering and Operations, resolving issues where appropriate and escalating as necessary.

• Provide deep technical guidance across teams, maintaining updated project plans, drive to target schedules, and provide technical risk assessments for hardware and software deliverables.

• Ensure Engineering leadership is regularly updated on milestones and trade-offs – no surprises.

• Manage tradeoffs across performance, cost, and schedule in coordination with product and business stakeholders – Work with senior leaders as needed.

• Lead cross-functional meetings, track dependencies, and lead process to communicate program status clearly and regularly to executives and partners.

• Be hands-on to track progress, troubleshoot issues, anticipate, and address roadblocks with team members, and facilitate quick resolution on technical issues.

• Coordinate with manufacturing, supply chain, and quality teams to support successful prototype builds and production ramp-up. Interface with the Operations and Manufacturing partners/CMs to ensure product readiness, completeness of Bill-of-Materials, drive quality expectations and ensure target schedules are executed as per plan.

• Identify and mitigate technical risks early by fostering transparent communication and proactive problem-solving.

• Serve as a key PMO rep with external customers when needed, especially for customer-specific deliverables such as POC projects.

• Ensure required configuration and change management is in place.


Required Qualifications


• Bachelor’s degree in Engineering, Physics, Computer Science, or related field

• 5-7 years of experience as a Technical Program Manager or similar role in hardware/embedded systems companies

• Deep understanding of product development lifecycle for complex electromechanical systems (preferably optical or LiDAR)

• Proven ability to lead cross-functional engineering teams in a matrixed environment

• Very good team player and collaborator with strong interpersonal and intercultural social skills and ability to get things done via formal and informal networks

• Strong organizational, outstanding communication, and risk management skills

• Experience with project management tools (e.g. Jira, Confluence, MS Project, or equivalent)

• Deep knowledge and proven experience in all phases of the product lifecycle and in launching successful products

• Onsite a minimum of 3 days per week in Bay Area, CA office


Preferred Qualifications


• Master’s degree or PMP certification

• Experience in LiDAR, sensor technology, robotics, automotive, or aerospace

• Familiarity with ASIL, ISO 26262, or other safety-critical standards

• Exposure to agile/hybrid product development methodologies

Not Specified
Security Engineer
🏢 MeeruAI
Salary not disclosed
Pleasanton, CA 1 week ago

Hiring: Security Engineer

Hybrid | Pleasanton, Ca - United States

Meeru AI – AI-Native SaaS Platform


Meeru AI is looking for a hands-on Security Engineer to help us build and scale security for our multi-tenant SaaS platform powering intelligent financial automation.

This role is ideal for someone who enjoys both security architecture and execution — from SOC 2 audits to vulnerability management to employee security and IT operations.


What You’ll Own:

  • Lead SOC 2 (Type I & II) and support GDPR/HIPAA compliance
  • Design and implement cloud security architecture (AWS)
  • Manage vulnerability scanning & remediation
  • Lead incident response and security monitoring
  • Oversee employee onboarding, SSO, and SaaS tool security


We’re Looking For:

  • 5+ years in security engineering
  • Experience with SOC 2 audits
  • Strong AWS security knowledge
  • Startup or high-growth environment experience preferred

If you’re excited about building security from the ground up in an AI-driven SaaS company, let’s connect.


#Hiring #SecurityEngineer #CloudSecurity #SOC2 #StartupJobs #AWS #CyberSecurity

Not Specified
Program Scheduler - Q Clearance
Salary not disclosed
Livermore, CA 1 week ago

Intra Management Solutions is seeking an experienced Program Scheduler to support high-visibility programs at LLNL. This role is entirely onsite and requires an active Q Clearance—no exceptions. You’ll play a critical role in supporting program execution for one of the nation's most important research facilities.


Key Responsibilities:

  • Develop, maintain, and analyze integrated program schedules using tools like Microsoft Project or Primavera P6
  • Coordinate with engineering, procurement, and program teams to track deliverables, milestones, and critical paths
  • Provide schedule risk analysis, forecasting, and reporting to leadership
  • Support Earned Value Management (EVM) and other project control methodologies
  • Work closely with technical teams and project managers to ensure schedule alignment with program objectives


Required Qualifications:

  • Active Q Clearance (must be current at time of submission)
  • 5+ years of scheduling or project controls experience in DOE, DOD, or national lab environments
  • Proficient in MS Project, Primavera P6, and schedule analytics
  • Strong grasp of critical path method (CPM), dependencies, and resource loading
  • Experience supporting large, complex government or R&D programs
  • Excellent communication and collaboration skills


Additional Details:

  • This is an entirely onsite role in Livermore, CA — no remote or hybrid options
  • Must be a U.S. Citizen due to clearance and site access requirements
  • Experience at DOE labs or within NNSA programs is a significant plus


Apply now to join a high-performing team supporting national security initiatives.

Not Specified
Project Manager– Solution Components & Infrastructure
Salary not disclosed
Fremont, California 1 week ago

Project Manager – Solution Components & Infrastructure

Role Overview

We are seeking a highly organized Junior–Mid Level Project Manager with sales or account management experience to support solution components and infrastructure initiatives. This role bridges customer-facing engagement and internal execution, ensuring technical delivery aligns with commercial commitments. The ideal candidate is detail-oriented, customer-focused, and motivated to grow within NPI and solution delivery programs.

Key Responsibilities

  • Own project planning, scheduling, and execution across engineering, product, QA, supply chain, and operations.
  • Partner with Sales and Account Management by defining scope, timelines, risks, and deliverables for customer programs.
  • Serve as the primary execution liaison between internal teams, customers, and OEM/ODM partners.
  • Lead and coordinate New Product Introduction (NPI) from design, validation, and pilot builds through mass production.
  • Track project risks, dependencies, costs, and schedules; drive mitigation plans and timely issue resolution.
  • Manage project budgets, expenses, and customer billing milestones aligned with SOWs and revenue targets.
  • Prepare and deliver clear project updates to customers, sales, and executive leadership.
  • Maintain accurate project documentation, change control, and status reporting.
  • Facilitate cross-functional meetings and ensure accountability for actions and deliverables.
  • Support continuous improvement initiatives to enhance speed, quality, and consistency of project execution.

Qualifications

  • Bachelor's degree in Business, Engineering, Computer Science, or a related field.
  • 2–5 years of experience in project management, sales operations, or account management, preferably in software, hardware, infrastructure, or NPI environments.
  • Customer-facing experience required, with the ability to translate customer needs into execution plans.
  • Strong communication, organization, and time-management skills.
  • Proficiency in project management tools (Smartsheet, Jira, Asana, or MS Project).
  • Working knowledge of budgeting, forecasting, and customer payment tracking.

Preferred Qualifications

  • PMP, CAPM, or Agile certification.
  • Experience with OEM/ODM partners and product launches.
  • Exposure with hardware infrastructure.
Not Specified
Senior Systems Designer (Games) - Remote
Salary not disclosed

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound is looking for an experienced and passionate Senior Systems Designer to help build a thrilling new game franchise. The Senior Systems Designers create rewarding loops that help players set goals, progress, and stay engaged over multiple play sessions. They craft and tune player advancement and rewards across the entire game.

You will collaborate closely with the Game Director, department leads, and cross-disciplinary teams to define and drive the strategic vision for player progression and meta systems. You'll mentor other designers, establish best practices, and ensure the systems design team delivers high-quality, scalable solutions that support both gameplay and business goals.

If you're passionate about building compelling systems, love mentoring others, and thrive in a creative, combat-focused environment, we'd love to hear from you.

Reports: This position will report to Game Director.

Responsibilities: Responsibilities include, but are not limited to:

  • Lead the vision and execution of player progression, meta systems, and engagement loops across single and multiplayer experiences.
  • Define and drive KPIs for progression systems that align with player satisfaction and business goals.
  • Mentor and guide systems designers, fostering a culture of excellence, collaboration, and innovation.
  • Own major feature areas from concept through implementation, ensuring quality and consistency across the game.
  • Collaborate cross-functionally with engineering, art, UX, and production to ensure systems are well-integrated and technically feasible.
  • Establish and evangelize best practices for systems design, documentation, and tool usage.
  • Anticipate and resolve design challenges, proactively improving workflows and pipelines.
  • Playtest and iterate on systems regularly, using data and player feedback to refine and optimize.

Requirements

  • 10+ years of experience in the games industry, with a focus on systems design and progression.
  • Proven leadership experience, including mentoring designers and leading cross-functional initiatives.
  • Shipped at least one AAA title with significant ownership of progression or meta systems.
  • Deep understanding of player psychology, engagement strategies, and content pacing.
  • Strong analytical skills, with the ability to translate complex systems into clear, actionable designs.
  • Experience collaborating with engineering on tool development and pipeline optimization.
  • Excellent communication and documentation skills, with fluency in PowerPoint, Word, Excel, Visio, etc.
  • Strategic mindset, balancing creative vision with technical and business constraints.

Preferred Qualifications

  • Experience with Unreal Engine, including scripting and integration into production pipelines.
  • Strong technical scripting skills and a willingness to learn new tools and technologies.
  • Passion for combat-oriented games, player progression, and Skybound's unique properties.

Job Type: Regular, Full-Time

Salary Range: $125,000 - $165,000

  • Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
  • The salary range listed is just one component of the total compensation package for employees
  • Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

For more information on our Privacy Policy, visit: working/work at home options are available for this role.

Not Specified
Staff Data Scientist - Sales Analytics
🏢 Harnham
Salary not disclosed
Fremont, California 1 week ago

Staff Data Scientist – Sales Analytics

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're looking for a Staff Data Scientist to drive Sales and Go-to-Market (GTM) analytics, applying advanced modeling and experimentation to accelerate revenue growth and optimize the full sales funnel.

About the Role

As the senior data scientist supporting Sales and GTM, you will combine statistical modeling, experimentation, and advanced analytics to inform strategy and guide decision-making across our revenue organization. Your work will help leadership understand pipeline health, predict outcomes, and identify the levers that unlock sustainable growth.

Key Responsibilities

  • Model the Business: Build forecasting and propensity models for pipeline generation, conversion rates, and revenue projections.
  • Optimize the Sales Funnel: Analyze lead scoring, opportunity progression, and deal velocity to recommend improvements in acquisition, qualification, and close rates.
  • Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of pricing, incentives, and campaign initiatives.
  • Advanced Analytics for GTM: Apply machine learning and statistical techniques to segment accounts, predict churn/expansion, and identify high-value prospects.
  • Cross-Functional Partnership: Work closely with Sales, Marketing, RevOps, and Product to influence GTM strategy and ensure data-driven decisions.
  • Data Infrastructure Collaboration: Partner with Analytics Engineering to define data requirements, ensure data quality, and enable self-serve reporting.
  • Strategic Insights: Present findings to executive leadership, translating complex analyses into actionable recommendations.

About You

  • Experience: 6+ years in data science or advanced analytics roles, with significant time spent in B2B SaaS or developer tools environments.
  • Technical Depth: Expert in SQL and proficient in Python or R for statistical modeling, forecasting, and machine learning.
  • Domain Knowledge: Strong understanding of sales analytics, revenue operations, and product-led growth (PLG) motions.
  • Analytical Rigor: Skilled in experimentation design, causal inference, and building predictive models that influence GTM strategy.
  • Communication: Exceptional ability to tell a clear story with data and influence senior stakeholders across technical and business teams.
  • Business Impact: Proven record of driving measurable improvements in pipeline efficiency, conversion rates, or revenue outcomes.
Not Specified
Superintendent
Salary not disclosed
Fremont, California 1 week ago

Project Superintendent – Commercial Construction

Location: San Francisco, California

Salary: $152K–$165K + performance-based bonus

Experience: 5–10+ years in commercial construction, healthcare, education, life sciences, or civic projects

About the Role

Lead complex construction projects from preconstruction through completion. Manage daily field operations, oversee schedules, budgets, and quality, and coordinate multiple trade partners. Serve as the primary on-site leader, fostering safety, professionalism, and collaboration across all project stakeholders.

Requirements

  • Bachelor's degree in Construction Management, Engineering, or related field (or equivalent field experience)
  • 5–10+ years of experience in commercial construction
  • Hands-on experience managing field operations on complex projects
  • Familiarity with construction scheduling and project management systems
  • Strong leadership, communication, and team development skills
  • Ability to manage safety, quality, and regulatory compliance on-site

Perks & Benefits

  • Competitive base salary + performance-based bonus
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off, holidays, and parental leave
  • Career development and training programs
  • High-performance, purpose-driven culture

To Apply: Send your resume to

Not Specified
Portfolio Schedule Manager – Project Controls (AI Data Centers)
🏢 Crusoe
Salary not disclosed
Fremont, California 1 week ago

Apply on

About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you'll be working on:

  • Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
  • Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
  • Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
  • Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
  • Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
  • Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
  • Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
  • Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
  • Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you'll bring to the team:

  • Bachelor's degree in Engineering, Construction Management, or a related technical discipline
  • 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
  • Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
  • Proven experience establishing and enforcing scheduling standards across multi-project portfolios
  • Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
  • Experience integrating schedule and cost data to inform leadership decisions
  • Demonstrated leadership managing and guiding scheduling teams and external service providers
  • Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Apply on

Not Specified
Director of Notary Operations
Salary not disclosed
Fremont, California 1 week ago
Director of Notary Operations
Company Description

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

Role Description

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

Key Responsibilities
  • Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
  • Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
  • Implement quality assurance processes including audits, coaching, and performance monitoring.
  • Ensure adherence to state-specific notary laws and RON regulations.
  • Manage workforce planning and session fulfillment to maintain strong service levels.
  • Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
  • Partner with Product and Engineering to improve tools and workflows for notaries and customers.
Qualifications
  • 10+ years of leadership experience in operations, customer experience, or service delivery.
  • Experience building and managing distributed or remote teams.
  • Strong background in training, quality management, and operational process improvement.
  • Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
  • Data-driven leader with strong cross-functional collaboration skills.
Not Specified
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