Engineering Jobs in Phoenix Az Remote
276 positions found — Page 8
About Us:
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
Why Clayco?
Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, Phoenix Business Journal
ENR – Top Midwest Contractors (#1), Top Design Build Contractors (#4), Top 400 Contractors (#20), ENR – Top Green Builders (#5)
The Preconstruction Manager will have a significant role in our preconstruction team. In this role you will be responsible for high level management of design-build project pursuits and preconstruction efforts across business units. You will work collaboratively with the VP of Preconstruction and other Preconstruction team members. You will provide preconstruction services and expertise across all Business Units, working with Business Unit Leaders, Project Executives, and Senior Management.
The Specifics of the Role
- Work with Business Unit Leaders (Institutional, Industrial, Residential/Hospitality, Commercial) and Project Executives to identify projects to pursue
- Lead specific project scope and prepare accurate proposals
- Prepare conceptual estimates
- Develop scope of work for each trade
- Review scopes with subcontractors
- Participate in subcontractor selection process
- Prepare final estimates for owner presentation
- Present to clients and owners
- Review construction schedules
- Review construction documents for value engineering
- Prepare and price the value engineering items
- Train and mentor junior estimating staff
- Maintain master subcontractor/vendor lists by trade
- Assist project managers in negotiation of contracts, change orders, etc.
- Maintain and develop historical data for unit pricing
- Develop general conditions for review with project management
Required
- Bachelor’s Degree in Construction Management, Engineering, Architecture or related
- 7+ years of estimating commercial construction projects ($10+ million)
- Capability to assist in the lead of project pursuits in multiple market sectors including Commercial, Industrial, Healthcare, Institutional, and Residential
- Demonstrated knowledge of building construction, materials, systems, market conditions, and trade practices
- Knowledge of estimating and quantity takeoff software
- Experience leading Preconstruction meetings
- Previous supervisory experience managing and mentoring junior staff
Some things you should know
- This position is based in Phoenix, AZ
- Our clients and projects are nationwide. The broader your knowledge of materials and labor costs, the better.
- No other builder can offer the collaborative design-build approach that Clayco does
- The right person for this role is a problem solver who can visualize and conceptualize to find best solutions for clients.
- We work on creative, complex, award-winning, high profile jobs
- The pace is fast
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence.
The Specifics of the Role
- Oversee a large-scale project 500M-1B in value, or multiple projects.
- Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution.
- Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery.
- Develop detailed project contract status reports and project site logistics plans.
- Oversee pay request processes, monitor project costs, and track job cost reports.
- Analyze and forecast quarterly total cost projections and labor costs.
- Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts.
- Collaborate with Preconstruction services to oversee the bidding process.
- Ensure compliance with safety, EEO, and Affirmative Action program requirements.
- Lead quality processes and monitor project training and development programs.
- Manage the project closeout process, ensuring adherence to schedules and final deliverables.
- Assist in tracking back charges, change orders, and budget adjustments.
- Mentor and manage project teams, fostering collaboration, problem-solving, and innovation.
- Lead through change, build consensus, and motivate teams to achieve goals.
Requirements
- Bachelor’s degree in Construction Management, Engineering, or a related field.
- 20-25 years of experience in construction project management.
- Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects.
- Excellent leadership and team management skills, with experience mentoring and developing talent.
- Strong problem-solving abilities and adaptability when dealing with various stakeholders.
- Entrepreneurial mindset with the ability to work both independently and collaboratively.
- Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations.
- Familiarity with safety protocols, EEO requirements, and quality control standards.
- Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding.
- Able to lift up to 50 lbs.
Some Things You Should Know
- Our clients and projects are nationwide – Travel will be required.
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
- This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
About Consolidated Distribution Company (CDC)
Clayco’s Consolidated Distribution Company (CDC) uses its extensive relationships to secure competitive pricing and product availability. By negotiating with top brands and manufacturers, CDC provides cost-effective solutions for construction equipment, materials, and finishes. It excels in managing complex projects through strategic sourcing and mass purchasing, offering integrated design, and purchasing power for both internal and external clients.
The Role We Want You For
This position will assist in managing the flow of technical information between the Steel Project Management team, customers, subcontractors and vendors, while developing critical relationships with internal and external clients, through verbal and written communication. This position will collaborate with other departments to ensure all aspects of each project are executed smoothly.
The Specifics of the Role
- Coordinate resolution of discrepancies and/or missing information with customers and design teams
- Coordinate project sequencing and job setup
- Provide technical instructions and guidance to steel detailers in preparing shop drawings per project requirements and standards
- Monitor project schedules regarding submittals, approvals, and shop fabrication releases. Identify and communicate possible delays or problems to project management team
- Organize detailing RFI process through formal RFI to customer and informal RFI’s with the engineer, architect, and general contractor. Facilitates and fulfills other documentation efforts and duties
- Distribute and route drawings
- Maintain daily communication with Project Team on progress of areas of responsibility
- Assist the Project Team in achieving successful project results
- Serve as a direct link between Project Managers, Estimators, and the Detailers
- Knowledge of contract drawings and trade specific drawings
- Responsible for participation in site visits to collaborate with project teams on design needs and direction.
- May occasionally travel to fabrication shops and provide in-shop fabrication coordination through duration of the projects
- Obtain bids from material suppliers and subcontractors
- Performs material takeoffs to assist in creation of change orders or project estimates, and the procurement of material needed
- Perform other duties as required
Requirements
- 3+ years’ experience as a Project Coordinator or Project Engineer
- Knowledge and understanding of building construction
- Ability to understand construction drawings and specifications
- Excellent organizational and time management skills
- Ability to operate in a detail-oriented, fast paced, pro-active environment
- Microsoft Office Suite
- Scheduling Software preferred
Some Things You Should Know
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible.
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
The Site Safety Manager will provide support to the Project Staff and the Clayco safety team in an effort to execute corporate safety and health standards and procedures in compliance with Federal, State, and Local requirements. In addition to your project responsibilities, you shall participate in and complete all assignments designated to you. This will include, but is not limited to, assisting in development of a zero injury safety culture on each project, conducting at least weekly documented jobsite safety inspections, effectively communicate orientations for all new project workers, assist with and review subcontractor daily pre-task safety analysis, actively promote and participate in daily stretch and flex program, identify project trends and execute proactive safety initiatives to eliminate incidents, support corporate goals and initiatives, emphasize and support proactive safety such as near miss/hazard reporting, coach and recognize workers on safe work methods, report all incidents in an effective and timely manner following established protocols and be a champion in motivating workers to perform their jobs safely! Your responsibilities will be all encompassing for each project you will be dedicated to.
The Specifics of the Role
- Assist in development of the project safety program.
- Establish and conduct jobsite orientation for new project employees. Administer and record their participation in the orientation program and issue identification to those employees completing the orientation program.
- Attend all initial meetings with the project staff and subcontractor representatives to clearly define their role within the confines of the project safety program.
- Manage larger projects up to $160M.
- Client interfacing.
- Manage other Clayco Safety Supervisors on the project.
- Conduct and document pre-planning safety meetings with each subcontractor representatives to establish safety procedures prior to subcontractor’s activity on site.
- Establish and conduct regular (weekly) safety meetings with subcontractor representatives and with project staff to ensure proper compliance.
- Facilitate training for site personnel and ensure that standards are per the OSHA/Clayco and in compliance with Federal and State standards.
- Ensure and maintain a log of each subcontractor toolbox safety meeting.
- Review each subcontractor’s safety program and ensure that it meets or exceeds the project safety program requirements.
- Ensure that each subcontractor designates a safety representative that is properly trained in subcontractor’s scope of work and has the proper authority to correct safety issues.
- Conduct regular daily and weekly jobsite inspections and complete the safety checklist noting safety violations and corrective actions.
- Record, notify and prepare written report of any violations or unsafe practices to subcontractors for immediate correction actions.
- Stop at once any violation or unsafe acts or practices.
- Assist the Project Superintendent in establishing and implementing proper fire prevention, evacuation, and fire control procedures.
- Investigate all incidents and generate proper reports.
- Establish and maintain all required safety records.
- Conduct a monthly overview safety meeting and attend project staff meetings to brief on safety issues.
- Perform other duties as necessary.
Requirements
- Bachelor’s Degree in Safety, Environmental Health & Safety, Occupational Health and Safety, or equivalent.
- 6-12 years of safety experience or combination of education and years of experience in building construction, with a working knowledge of safety/environment principles and techniques.
- 10+ years of field experience minimum.
- OSHA 30-hour construction accreditation.
- OSHA 500 Outreach Trainer is a plus.
- Strong management, leadership, and interpersonal skills with the ability to communicate well both verbally and in writing.
- Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
- Occasionally lift and/or move up to 50 pounds.
- Able to work at heights, able to climb ladders, access/inspect scaffolding and roof areas.
- Noise level is usually moderate to very loud.
- Computer skills with familiarity with Microsoft Office.
Physical Requirements
- Must possess the physical ability to safely navigate active construction sites. This may include but is not limited to climbing permanent and temporary stairs or ladders, using construction personnel hoists, ascending and descending ladders, and maneuvering through areas under construction. Use of personal protective equipment (PPE) may be required.
- Must be able to walk long distances, stand for extended periods without support, and work at various heights as required.
- Ability to access and inspect elevated areas such as scaffolding, rooftops, and other high structures.
- Possess sufficient visual acuity to perform essential job functions such as, close vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to occasionally lift and/or move items weighing up to 50 pounds.
- Exposure to varying noise levels ranging from moderate to high, which may require the use of personal protective equipment (PPE).
- Must be able to work in a variety of environmental conditions, including extreme heat, cold, rain, snow, and other unpredictable weather.
Some Things You Should Know
- This position will service our clients in Phoenix, AZ.
- Our clients and projects are nationwide – Travel will be required.
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
- This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
The primary function of the Structural Steel Estimator, Steel Procurement is to provide accurate bid proposals for Structural Steel and scope analysis for potential construction projects.
Specifics of the Role:
- Responsible for accurate material quantity take-off.
- Develops comprehensive, detailed proposal for the project estimated.
- Maintain project budget throughout each project, with profit and loss accountability.
- Identify opportunities for change orders and establish cost where applicable.
- Prepare, issue and track change order status for material above and beyond the original contract.
- Develop options and recommend best value solutions based on cost, engineering, quality, or availability of materials.
- Additional responsibilities include quote review, project management, and material purchasing.
- Ensure department achieves goals through management and leadership mentality.
- Functions as Lead Estimator.
Requirements:
- Knowledge and understanding of Structural Steel and Miscellaneous Metals
- Knowledge and understanding of building construction combined with steel design concepts presented on architectural and engineering drawings
- Ability to understand construction drawings and specifications
- Ability to prepare proposals with minimum supervision
- Candidates must have a strong understanding of detailed estimating, estimating techniques and cost control
- Strong written and verbal communication skills. Candidates should be able to clearly articulate bid inclusions, exclusions, and proposal clarifications with owners and subcontractors
- Must be able to multitask and prioritize responsibilities
- Review proposals, specifications, drawing, attend pre-bid meetings, etc…to determine scope of work and develop quantity take-offs
- Develops and maintains relationships with general contractor
- Responsible for buyout process with Project Manager
Education/Experience:
- 5+ years of experience.
- Bachelors degree in Construction management or Engineer recommended.
- Knowledge of construction principles/practices required.
- Problem-solving skills, with an adaptable and flexible style in working with all types of individuals.
- Project set up, budget planning, buy out, and cost reporting experience is a must
- Good understanding of critical path scheduling.
- Energetic and highly motivated with a strong sense of urgency.
- Entrepreneurial and self-motivated, with the ability to work equally well on own as well as in a team environment.
- Knowledge and understanding of building construction combined with steel design concepts presented on architectural and engineering drawings.
- Ability to understand construction drawings and specifications.
- Ability to work with Microsoft Office Suite, On-Screen Estimating software and ACC Build.
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Infrastructure Sr Analyst.*
Position Overview
As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.
Responsibilities include but not limited to:
Maintain, support, and develop the ServiceNow platform via scripting and system configurations.
Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.
Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.
Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.
Train internal associates and administrators in the use and configuration of ServiceNow applications.
Own your code from design to delivery, including test automation and detailed documentation.
Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.
Provide rotational after-hours on-call support for ServiceNow production issues.
Qualifications:
2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.
Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.
Skilled in configuring ServiceNow Discovery and Orchestration.
Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.
Strong verbal and written communication skills to convey technical information and ideas at all business levels.
Proven ability to effectively prioritize and execute tasks in a fast-paced environment.
Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.
Preferred Qualifications:
2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.
Bachelor's Degree or equivalent experience, education, and certification.
Broad technical experience that includes integrations and infrastructure build and support.
ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).
Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).
Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.
Experience with ServiceNow reports, dashboards, and Performance Analytics.
Knowledge of Information Protection strategies (DR, encryption).
Understanding of data management and concepts such as data normalization, record retention, and archiving.
ITIL certification V3/V4.
Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Infrastructure Dir."
Mission
"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."
Positioning
The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.
This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.
Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.
Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.
Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.
Scope of Accountability
Resilience Engineering & Cloud Reliability
Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.
Own resilience automation, chaos testing, and IaC-based recovery validation.
Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.
Quality Engineering & Continuous Testing
Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.
Drive automation-first testing (functional, non-functional, performance, resilience).
Embed observability-driven quality validation and contract testing across services.
Performance, Capacity & Efficiency Engineering
Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).
Partner with Platform & Infrastructure teams to tune performance across application and platform layers.
Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.
Cross-Domain Architecture Collaboration
Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.
Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.
Engage Data Architects for data resilience, replication, and pipeline reliability.
Work with Business Architects to align technical reliability goals with critical business outcomes.
Leadership & Talent Development
Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.
Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.
Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.
Core Technical Competencies
AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.
Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.
Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.
Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.
Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.
Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.
Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.
FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.
Leadership Competencies
Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.
Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.
Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.
Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.
Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.
Qualifications & Experience
12+ years in cloud engineering, reliability, or platform leadership roles.
5+ years leading Sr. Managers/Managers in technical domains.
Proven expertise across AWS, with working knowledge of Azure and GCP.
Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.
Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.
Certifications:
Required: AWS Certified Solutions Architect - Professional
Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect
Success Metrics
99.9% availability maintained for Tier-1 workloads.
100% coverage of DR automation for Tier-1 services.
25% annual increase in automated quality/test coverage.
15% annual improvement in resource efficiency and cost performance.
Documented resilience participation across all enterprise architecture blueprints.
Positive "technical peer readiness" and succession rating from Head of REO.
Summary Value Proposition
This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.
It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$145,000.00 - $267,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.