Engineering Jobs in Olympia Heights, FL

Who we are:

DEEP is an international design and engineering company on a mission to make humans aquatic. We're doing this by advancing ocean exploration through the development of new technologies that will enable humans to live and work in underwater environments for longer periods of time.

Role Description

The Senior Legal Counsel will serve as a key legal partner to DEEP, providing strategic and practical guidance on a broad range of corporate and commercial matters. This role will be responsible for drafting, reviewing, and negotiating a wide range of commercial agreements, particularly vendor and supplier contracts, while ensuring compliance with applicable laws and alignment with organizational objectives.

The role will collaborate closely with internal departments to mitigate legal risks, support business operations, and contribute to the company's overall governance, compliance, and risk management framework.

Essential Responsibilities

• Draft, review, and negotiate a wide variety of contracts, including vendor, service, nondisclosure, licensing, and other commercial agreements.
• Negotiate and support manufacturing agreements, supply chain agreements, and agreements for the supply of goods and services, including associated legal clearance and contract management.
• Provide legal support for government and public sector contracting, including review and negotiation of public procurement agreements and ensuring compliance with applicable procurement regulations and tender requirements.
• Provide legal advice and guidance on general corporate matters, ensuring compliance with applicable laws and regulations.
• Identify, assess, and mitigate legal risks associated with commercial transactions.
• Collaborate with internal departments (Procurement, Finance, HR, Operations, etc.) to support business initiatives and ensure contracts align with company objectives.
• Develop and maintain standardized contract templates, policies, and best practices to streamline contract processes.
• Assist with corporate governance matters, including maintaining corporate records, preparing board materials, and ensuring compliance with corporate reporting obligations.
• Stay current on relevant laws, regulations, and industry trends affecting the business.
• Manage external legal counsel when required for specialized matters.

Knowledge, Skills, and Abilities

• Strong understanding of corporate and commercial law, with an emphasis on contract law.
• Knowledge of public procurement laws, government contracting frameworks, and compliance requirements related to public sector engagements.
• Familiarity with vendor, procurement, manufacturing, and service agreements.
• Basic understanding of property law.
• Awareness of evolving legal and regulatory frameworks impacting business operations.
• Excellent legal drafting and contract negotiation skills with strong attention to detail.
• Ability to work independently, manage multiple projects, and provide practical, business-oriented legal solutions.
• High level of integrity, judgment, and discretion in handling sensitive matters.
• Proficiency in computer applications and systems such as Microsoft Office.

Minimum Qualifications

• Juris Doctor (JD) from an accredited law school.
• Minimum 8 years of legal practice experience, ideally within the marine, engineering, defense, or industrial sectors.
• Strong background in contract drafting, negotiation, and vendor agreements.
• Experience advising on general corporate and commercial law matters.

Nice to Have

• Experience in U.S. maritime law.
• Experience supporting government contracting or public sector procurement.

Why join our team:

• Competitive Compensation
• Employer paid Health insurance for employee
• Generous Paid Time Off (PTO)
• 401K Contributions
• Supportive and inclusive team culture

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required — we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career.

The Systems Engineering and Test Center (SETC) organization is currently hiring a Senior Systems Engineer to join our Tucson, AZ location. SETC is an exciting and challenging environment where you will have the opportunity to design, develop and partner with multi-disciplines to shape innovative solutions for our customers. Join our organization and experience the Systems V engineering life cycle while interfacing with a variety of engineering disciplines, subject matter experts, Chief Engineers, Chief Technologists, the customer, and so many more to ensure we design, integrate, and strengthen our systems to work the first time and every time for our warfighters!

As a Senior Systems Engineer you will be responsible for technical rigor of requirements documents, coordination across teams, sharing program process knowledge, mentoring engineers, and working with the technical and program leads execute program tasks. Responsibilities include, but are not limited to, requirements management, providing SE oversight during integration and test activities. In this role, you will have the opportunity to work on an effectors project pertinent to the systems lifecycle. This role is 100% on-site at our Tucson, AZ campus with the possibility of occasional travel.

What You Will Do

• Update, maintain, and improve requirements and requirements documentation for development and production efforts
• Perform and execute integration, verification and testing and/or provide Systems Engineering support during the test.
• Support system performance analysis, and Integration and Test
• Model the system and the system development and production processes using Cameo
• Participate in Failure Investigations
• Conduct Trade Studies and present results to customers
• Perform test planning to develop and implement test plans, and procedures.
• Prepare integration and verification documentation in both simulated and real-world environments
• Create and present technical data for design reviews and in preparation for test events.
• Troubleshoot and analyze hardware, software, and system issues through detailed data analysis and debugging.
• Conduct statistical and numerical analysis of test data to ensure optimal system performance and to verify requirements.
• Support mission execution at various locations including local RTX facilities, test sites, vendor facilities, and customer locations

Qualifications You Must Have

• Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of relevant experience
• Experience in Systems Engineering and/or Systems Integration and test
• Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date.

Qualifications We Prefer

• Masters or PhD in Engineering, Math or Physics
• Experience presenting technical and analytical presentations
• Experience evaluating and mitigating technical risks
• Experience using Agile framework development methods / processes
• Experience with Agile, Model-Based Systems Engineering (MBSE), and/or Digital Engineering
• A self-starter who can take on task with limited guidance
• Customer focus and collaboration skills
• Experience with performance analysis
• Experience with DOORS and/or cPDM
• Ability to perform trade studies to optimize system performance
• Understanding of Systems Engineering Product Development Cycle
• Familiarity with system safety, reliability, and configuration management
• Experience working in an integration lab, test facility, or in the field supporting integration and/or verification.
• Experience evaluating systems using simulated environments
• Experience generating technical documentation such as trade studies, test plans, procedures or technical reports.
• Experience in integration with test equipment, telemetry data analysis tools, and missile systems host platforms

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligible – Relocation assistance is available

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: position is an onsite role – Tucson, AZ: ,-az-location

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

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Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Systems Engineering and Test Center (SETC) organization is currently hiring a Sr. Systems Engineer – Software Responsible Systems Engineer (RSE) to join our Tucson, AZ team in the Advanced Technology Effectors System Engineering Department. The SETC organization is an exciting and challenging environment where you will have the opportunity to design, develop and partner with multi-disciplines to shape innovative solutions for our customers. Join our organization and experience the Systems V engineering life cycle while interfacing with a variety of engineering disciplines, subject matter experts, chief engineers, chief technologists, the customer, and so many more to ensure we design, integrate, and strengthen our systems to work the first time and every time for our warfighters!

As a Sr. Systems Engineer – Software Responsible Systems Engineer (RSE) you will own the development and maintenance of all software and firmware level requirements and participate in compliance assessment and issue troubleshooting during formal qualification testing (FQT). You will contribute to specifications of major systems and subsystems in the product technical data package, coordinating with Systems, Software, and Test teams to execute program tasks.

This role is fully Onsite in Tucson, AZ.

What You Will Do

• Update and maintain all software and firmware system and subsystem level requirements specifications.
• SE technical contributor for verification and validation efforts, ensuring all requirements are being assessed during Formal Qualification Testing
• Work closely with the Systems, Software, and Test teams and IPTs on a variety of program technical tasks
• Participate in technical conversations with the customer
• Become a knowledgeable and 'go-to' Systems Engineer for the program

Qualifications You Must Have

• Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of five (5) years of prior relevant experience
• Experience with at least one of the following: systems software, systems firmware, systems hardware, systems requirements, systems integration, and/or systems test.
• Experience in test planning, verification of system requirements and/or formal qualification
• Active and transferrable U.S. government issued Secret security clearance is required prior to start date with the ability to obtain program access after start. US citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Masters or PhD in Engineering, Computer Science, Math or Physics
• Top Secret Clearance
• Experience in the Defense Industry and specifically with military systems; tactics, techniques, and procedures, as well as Department of Defense customer infrastructure experience.
• Experience using Agile framework development methods / processes
• Experience with software Formal Qualification Testing (FQT)
• Experience with performance analysis
• Experience with embedded software or firmware algorithms on missile products
• Experience with software or firmware requirements development on missile products
• Experience with DOORS, Cameo and/or cPDM
• Understanding of the Systems Engineering Product Development Cycle

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligible – Relocation assistance available for this position

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.
• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. ,-az-location

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

(As-Needed Engagement)

Scope of Work

The Graphic Artist Consultant provides services on an as-needed, project-based basis to the Standards Development team, creating, refining, and maintaining technical illustrations and figures that support industry standards and related publications. These consensus-based documents are foundational to the organization’s mission and serve as the basis for a wide range of products and services. Working collaboratively with subject matter experts, industry  representatives, and program managers, the Graphic Artist will translate technical content into clear, accurate, and publication-ready visuals, including redrawing legacy figures and developing new illustrations as needed.

Assignments may include

·        Creating, revising, and maintaining highly accurate technical illustrations and engineering figures for industry standards and technical publications.

·        Working with technical committees to interpret complex welding procedures, joint designs, symbols, and engineering specifications, translating them into precise, standards-compliant visual representations.

·        Applying professional-level knowledge of welding processes, metallurgy, fabrication methods, and welding codes to ensure technical accuracy in all drawings.

·        Redrawing legacy figures and developing new illustrations using advanced CAD software (e.g., AutoCAD, SolidWorks, Pro-E or similar parametric modeling platforms) with expert-level proficiency.

·        Producing detailed 2D and 3D models, schematics, cross-sections, and assemblies that clearly communicate engineering intent and manufacturability.

·        Collaborating with staff program managers, technical committee volunteers, and other AWS departments to validate accuracy, resolve ambiguities, and ensure alignment with consensus standards.

·        Maintaining drawing version control and adhering to established drafting conventions, symbol standards, and documentation protocols.

·        Optimizing legacy artwork by converting non-editable or outdated graphics into scalable, standards-ready CAD files.

·        Ensuring all figures meet publication quality, formatting, and reproducibility requirements across print and digital platforms.

·        Other services as need, upon agreement.

Consulting Skills and Experience required

·        Advanced proficiency with AutoCAD, SolidWorks, Pro-E or similar drawing software.

·        Expert knowledge of welding or allied technologies

·        Excellent project management skills, with the ability to set priorities, make calls, organize meetings, and execute work plans and timelines on multiple projects, while prioritizing and managing time-sensitive tasks.

·        Strong editing and proofing skills.

·        Strong leadership and interpersonal skills, to effectively collaborate and communicate with internal and external stakeholders to serve a diverse set of volunteers and customers across our programs. 

·        Ability to work independently in a hybrid or remote environment.

·        Proficiency in a PC-based environment, including Microsoft Windows, Office Suite, Outlook, Teams, Zoom, SharePoint, and web-based platforms.

·        Proficiency with Adobe Creative Suite (including Acrobat).

·        Experience working with non-profit board members and/or volunteers is desirable. 

Education

·        Bachelor’s degree from an accredited college/university. 

Summary:

The Business Planning & Analytics Manager supports the VP and regional leadership in driving business performance across the Caribbean markets. This role serves as the strategic liaison between country General Managers, commercial teams, finance, and supply chain to improve forecasting accuracy, pipeline visibility, and decision-making through data-driven insights.

Business analytics uses data modeling and predictive insights to guide planning and decision-making.

Responsibilities:

Business Planning & Forecasting

• Lead monthly and quarterly demand forecasting and sales planning.
• Improve forecast accuracy through pipeline and historical trend analysis.
• Build financial and volume projections for regional planning.
• Support annual budgeting and long-range strategic planning.
• Develop financial models and support growth execution.

Pipeline & Performance Management

• Manage pipeline review cadence with GMs and commercial teams.
• Identify risks and opportunities across markets.
• Track KPIs: revenue, margin, backlog, inventory, sell-through.
• Develop KPI strategies and translate data into insights.

Regional Business Liaison

• Act as primary liaison between VP, country GMs, finance, and supply chain.
• Align regional priorities with corporate strategy.
• Support pricing strategy, promotions, and channel performance.
• Facilitate business reviews and executive presentations.
• Bridge data insights and strategic decisions.

Data & Analytics Leadership

• Develop dashboards and reporting tools (Power BI, Tableau, Excel).
• Build predictive models to support demand planning and inventory optimization.
• Automate reporting and improve data quality.
• Manage and ensure accuracy and delivery of performance insights.

Strategic Insights & Decision Support

• Provide actionable insights to improve market performance.
• Conduct market trend and competitive analysis.
• Support product mix optimization and profitability analysis.
• Support forecasting, planning, and strategic decisions.
• Conduct feasibility studies

Education, Qualifications & Experience:

• Bachelor’s in Business Analytics, Business Administration, Finance, Economics, or Engineering
• Master’s degree (MBA or Data Analytics) preferred

Experience:

• 3–5+ years in business analytics, planning, FP&A, or commercial strategy
• Experience supporting multi-country or LATAM markets
• Experience in manufacturing, HVAC, distribution, or industrial sectors preferred

Technical Skills

• Advanced Excel & financial modeling
• Power BI / Tableau / SQL
• CRM/ERP pipeline analysis (Salesforce & SAP preferred)
• Forecasting & demand planning
• AI-driven analytics & predictive modeling (preferred)

Leadership & Soft Skills

• Strong business acumen and strategic thinking
• Executive-level communication
• Ability to influence without authority
• Cross-cultural collaboration

Success Metrics (KPIs)

• Forecast accuracy improvement
• Inventory optimization & reduction
• Pipeline visibility & conversion rate
• Regional revenue & margin performance

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

About the role:

We're looking for an Investment Product Analyst / Fund Selector to join Bradesco's Investment Products team in Miami. You'll drive manager research and selection across mutual funds, ETFs, and alternative strategies, support product due diligence and onboarding, and partner with Sales, Compliance, and Operations to ensure products meet client needs and regulatory standards.

Bradesco is launching an international digital investment platform, and this role will play an active part in shaping the new offering for digital clients. You will contribute to product architecture, selection, and governance for this innovative platform, ensuring a seamless experience for global investors - while continuing to support the broader investment product strategy across all channels.

The platform is initially designed primarily for W‐8 clients (non‐U.S. residents), making familiarity with international investment structures and cross‐border regulations essential. At the same time, knowledge of investment products for domestic U.S. clients is also key, as Bradesco continues to serve this segment. The team values versatility and holistic product expertise across both markets.

What you'll do (Key Responsibilities):

• Manager & strategy research: Conduct qualitative and quantitative due diligence on prospective and existing fund managers; evaluate performance drivers, risk, process, people, and price.
• Fund selection & governance: Build recommendations and present cases to internal committees; maintain an auditable trail of research and decisions aligned with supervisory procedures.
• Product lifecycle: Support onboarding (agreements, operational readiness, data integrations) and periodic reviews (watchlists, replacements, terminations).
• Portfolio analytics: Prepare comparative analytics (factor exposures, drawdowns, scenario tests, benchmark fit) and author client‐ready narratives.
• Risk & compliance partnership: Work closely with Compliance to uphold WSP, product limits, and documentation standards; ensure due diligence files meet review requirements.
• Stakeholder collaboration: Partner with Sales, Advisory, Ops, Legal, and Technology to deliver timely product launches and updates.
• Market monitoring: Track macro, flows, fees, regulatory developments, and competitive trends to inform selection and shelf strategy.

Technical Qualifications:

• Investment analysis: Strong command of performance attribution, risk metrics (volatility, tracking error, VaR), factor and style analysis, and peer benchmarking.
• Quant toolkit: Proficiency with Excel (PowerQuery/Pivot), statistical packages (e.g., Python/R a plus), and data sources (Morningstar, Bloomberg or equivalents).
• Fund structures & operations: Working knowledge of mutual funds/ETFs/UCITS/alts, share classes, distribution, trading, and operational due diligence.
• Documentation & controls: Experience preparing due‐diligence memos, committee materials, and maintaining compliant research files aligned to supervisory procedures.
• Licensing: FINRA Series 7 strongly preferred, or willingness/ability to obtain within 6 months after hire.

What makes you successful here:

• Ownership & bias to action: Proactive, organized, and able to manage multiple workstreams against deadlines.
• Learning agility: Curious, adaptable, and eager to improve processes and tools.
• Judgment & integrity: High ethical standards; balances investment conviction with risk and compliance requirements.
• Structured communicator: Clear written and verbal communication; able to distill complex analyses into concise recommendations. Comfortable presenting to committees and to Sales team; incorporates feedback and documents decisions.
• Team player mindset: collaborative, and dependable—comfortable sharing credit and stepping up where needed. Thrives in cross‐functional settings and builds trust with stakeholders across Products, Sales, Compliance, Legal, Ops, and Technology.

Education & Experience:

• Bachelor's degree required—Finance, Economics, Engineering, Mathematics, or a closely related field.
• 3–7 years of relevant buy‐side/sell‐side experience in manager research, product analysis, or portfolio analytics.
• Advanced degrees/designations (e.g., CFA, CAIA) are advantageous.
• Portuguese: Preferred (frequent interaction with Brazil‐based stakeholders and documents) | English: Required.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Only candidates with US Work Authorization will be considered.

Scope of Responsibilities:

• Serve as project owner (PO) for the Channels team in the development and implementation of the Bank's project list of priorities and agreed initiatives with total focus in improving customer experience.
• Oversee the entire project/product development lifecycle, from ideation to launch, including working on the project roadmap defined by management
• Work closely with senior leadership to interpret product strategy and propose solutions to help achieve business objectives
• Bring to life the product vision and strategy working with the relevant teams and stakeholders
• Refine product roadmap aligned with business goals to drive innovation
• Prioritize and manage the product backlog, in partnership with the senior leadership, ensuring the highest-value features are timely developed and implemented
• Implement agile methodologies to coordinate sprints and ensure continuous alignment with business objectives and priorities
• Monitor product performance pre- and post-launch to help optimize post-launch enhancements
• Collaborate with IT engineering, design, compliance, legal, marketing, and business operations teams to drive seamless project execution
• Act as a bridge between technical and business teams, ensuring clear communication and alignment
• Develop strong relationships with internal and external stakeholders to secure support and drive adoption

Experience:

• Experience with financial services products and/or finance, risk management, product management or marketing analytics with 5-7 years of overall experience.
• Understanding key revenue and expense of drivers and financial planning basics.
• Experience utilizing advanced analytics to drive decision-making.
• Experience managing multiple projects simultaneously.

Education:

• Degree in business, finance, marketing, economics, or similar. A master's degree is preferred

Skills/Qualifications:

• 3+ years of experience in project management, financial markets, products and services
• Detail and results oriented.
• Knowledge and experience with agile model and processes.
• Inherent motivation to provide continuous project improvements.
• Strong ability to communicate and present ideas and plans verbally and in writing.
• Ability to work in a fast paced, dynamic environment while carrying multiple projects at any given time.

Language:

• Fluent in English. Spanish and Portuguese are considered a plus.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment.

Key Responsibilities

Implementation Phase

• Conduct deep dives into operational and technical processes to understand current workflows.
• Gather, document, and validate detailed business requirements.
• Create and refine user stories for development teams.
• Participate in design workshops and ensure alignment between business needs and technical solutions.
• Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment.

Post-Implementation

• Serve as the Operations team's subject matter expert (SME) for ServiceNow.
• Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools.
• Maintain and optimize existing workflows to improve efficiency and compliance.
• Develop and maintain documentation for workflows, processes, and configurations.
• Provide training and support to Operations personnel on ServiceNow functionality.
• Monitor platform performance and usage, generating reports and dashboards for management.

Cross-Functional Collaboration

• Act as the primary point of contact between Operations and ServiceNow technical teams.
• Ensure smooth communication and coordination with other business units impacted by workflow changes.
• Participate in governance activities to maintain platform standards and best practices.

Qualifications:

Education: Bachelor's degree in Business Administration, Information Systems, or related field.

Experience:

• 3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services.
• Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred).

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma).
• Proficiency in ServiceNow configuration and workflow design.

Certifications (Preferred):

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) – App Engine or ITSM.

Languages: Portuguese and/or Spanish proficiency is considered a valuable asset.

Core Competencies:

• Ability to translate business needs into technical requirements.
• Strong documentation and process mapping skills.
• Collaborative mindset with experience in Agile/Scrum environments.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.