Engineering Jobs in Norcross, GA
47 positions found — Page 4
This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365.
The role ensures system scalability, reliability, and security.
The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
They implement automation and configuration management and plan and perform system upgrades.
In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations.
They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments.
The role involves close collaboration across various technical and business teams, providing technical support and expertise.
The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance.
This opportunity offers a diverse range of tasks and the potential for continuous learning and growth.
Position may specialize in a certain subset of technology based on business needs.
This position requires a strong customer service focus, positive attitude, and good oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs.
Ensure system scalability, reliability, and security.
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure.
Monitor system performance, conduct regular system audits, and troubleshoot issues.
Implement automation and configuration management.
Plan and perform system upgrades.
Perform routine systems maintenance activities like backup/recovery, patching, file management.
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations.
Implement and manage system security measures and configurations.
Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments.
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems.
Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes.
Provide Tier 3 support for complex issues and escalations.
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures.
Prepare reports on system performance, incidents, and maintenance activities.
Develop, maintain, and follow department policies and procedures.
Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc.
Engage in continuous improvement activities: Enhance system performance and reliability.
Participate in industry conferences and workshops to stay current with emerging technologies and best practices.
Provide technical support, expertise, and advise across the IT function.
Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function.
Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Provides leadership in system design and troubleshooting and provides expert technical support across the IT function.
Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 14 years of relevant experience may also be considered.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional – Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat).
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc.
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365.
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.).
Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools.
Familiarity with containerization technologies (Docker, Kubernetes).
Proficient in scripting languages (PowerShell, Bash, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of network and system security best practices.
Experience with security tools and technologies (firewalls, IDS/IPS, EDR).
Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins).
Knowledge of ITIL processes and best practices.
Experience in managing databases (SQL, NoSQL) and storage solutions.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Salary: $110,000
- $120,000 per year A bit about us: We are a leading top provider of metal sheet, plate, extrusions, and other innovative architectural products that support industries such as aerospace, automotive, building, and construction.
We solve complex engineering challenges and transform the way we fly, drive and build.
Why join us? Competitive Compensation, Bonus and Benefits Package Stable Career path Rewarding experience to work with fortune 500 Company Excellent culture and peers 401K Match 3 weeks of vacation to start Job Details Job Details: We're currently seeking an experienced, dynamic and highly-qualified Manufacturing Execution System (MES) Solution Architect to join our team.
This position is a key role within our Engineering department, where you will be responsible for designing, developing, and implementing MES solutions that meet our business needs and align with our technology strategy.
You will work closely with cross-functional teams, including manufacturing, IT, and engineering to ensure the successful execution of MES projects.
This is a permanent role that offers an exciting opportunity to contribute to our ongoing growth and success.
Responsibilities: 1.
Design and implement MES solutions that meet business requirements and align with the company's technology strategy.
2.
Collaborate with cross-functional teams to understand business needs and develop MES solutions that meet these needs.
3.
Lead the development of MES architecture and ensure its alignment with the overall IT architecture.
4.
Develop and implement MES standards, best practices, and guidelines.
5.
Identify and troubleshoot any issues with the MES system, and provide technical support as needed.
6.
Collaborate with vendors and partners to ensure the successful execution of MES projects.
7.
Conduct training sessions to educate staff on the use of the MES system.
8.
Stay current with the latest technology trends and innovations in the field of MES and recommend improvements to the system as necessary.
Qualifications: 1.
Bachelor's degree in Computer Science, Engineering, or a related field.
2.
Minimum of 5 years of experience in a similar role, preferably in the engineering or manufacturing industry.
3.
Proven experience with SCADA, Ignition 8.1 Gold Certification, Python programming, and manufacturing domain.
4.
Strong knowledge of industrial control systems, back-end computing infrastructure, networking, databases, and virtualization.
5.
Exceptional problem-solving skills and the ability to troubleshoot complex technical issues.
6.
Excellent communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
7.
Strong project management skills, with the ability to lead and manage multiple projects simultaneously.
8.
Ability to work effectively with cross-functional teams and collaborate with all levels of the organization.
9.
Strong understanding of manufacturing processes and systems.
10.
Ability to stay current with the latest technology trends and innovations in the field of MES.
This role is a unique opportunity to join a dynamic team and contribute to our ongoing growth and success.
If you're an experienced MES Solution Architect with a passion for technology and innovation, we'd love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
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About the Company
Serta Simmons Bedding is looking for a Corporate Senior Technician to support equipment performance and reliability across our national network. This role partners closely with plant leadership and engineering teams to troubleshoot complex issues, implement preventative maintenance improvements, and elevate technical standards companywide.
Learn more and apply today to start drive operational excellence at Serta Simmons Bedding!
About the Role
*To note: While this position will sit remotely, this is a full-time role requiring approximately 80% travel. Most travel will be by air to warehouse locations nationwide to provide onsite support.
What You'll Do:
- Follow all company safety and OSHA guidelines
- Perform advanced maintenance and repairs on mechanical, electrical, hydraulic, pneumatic, PLC, and robotic systems
- Troubleshoot complex equipment issues and implement corrective/preventive actions
- Lead preventative maintenance (PM) programs and continuous improvement initiatives (Lean/Kaizen)
- Partner with Engineering on equipment installations and upgrades
- Train and mentor Operators and Maintenance Technicians
- Document maintenance work and recommend equipment/process improvements
- Support production goals by improving equipment reliability, quality, and efficiency
How You'll Do It:
- High School Diploma or GED (Associate’s degree or technical certification preferred)
- 5+ years of experience in two or more maintenance trades (mechanical, electrical, PLC, hydraulics, robotics, pneumatics)
Additional Skill Sets:
- Experience leading or training others
- Ability to read blueprints and schematics
- Strong troubleshooting and problem-solving skills
- Effective communication and teamwork skills
- Comfortable working in a fast-paced manufacturing environment (standing, bending, lifting)
- Must be 18+ and able to read, write, and speak English
The salary range for this position is $67,000-80,000 per year, depending on experience and qualifications.
Equal Opportunity Statement
Employees are required to comply with COVID policies established by a vendor or customer.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.
SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.
The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
This position is Full Time. 3rd Party Candidates will not be considered!!
Must live within 30 minutes of Duluth. No exceptions! Zip Codes and area of Atlanta must be included on Resume.
Someone who has at least 7 years of Management experience but still has their hands in the Technology. Needs to come from a programming background
Overview
Our client is seeking an experienced Software Development Manager to lead the growth and innovation of their SaaS platform, which serves as the backbone of their commercial software solutions. This platform powers services that enable customers to manage compute, network, and storage operations and provides access to IoT data from the company’s industry-leading smart water meters.
In this role, you will guide a team of talented engineers—ranging from new graduates to seasoned professionals—in designing and delivering scalable, high-performing software solutions. Our client values autonomy and empowers its technical leaders to build, mentor, and inspire their teams to overcome challenges and drive results.
The organization thrives on agility rather than bureaucracy. Creative thinking, data-driven decision-making, and a strong focus on customer success are central to their culture. The right leader will embrace open collaboration, foster diversity of thought, and cultivate an environment where innovation flourishes.
Key Responsibilities
- Lead and mentor a team of 5–7 engineers, providing guidance, coaching, and performance feedback to achieve collective success.
- Apply a strong understanding of cloud architecture, including multi-tenancy, virtualization, orchestration, and elastic scalability.
- Serve as a subject matter expert on cloud migration, particularly in moving existing customer data to AWS as part of the organization’s Cloud First initiative.
- Design and implement full-stack cloud solutions, assessing alternatives across private, public, and hybrid models (SaaS, IaaS, PaaS).
- Define and implement resilient, high-availability, and disaster recovery strategies.
- Research emerging technologies and champion best practices in cloud development and operations.
- Oversee the delivery of solutions that meet both functional and non-functional requirements.
- Diagnose and resolve technical issues, providing effective solutions or escalating as appropriate.
- Partner with project sponsors to define scope, manage risk, and ensure timely delivery.
- Evaluate, implement, and promote AI-assisted development tools that improve productivity, code quality, and overall engineering efficiency.
- Coach engineering teams on effective and responsible use of AI technologies in software development.
- Stay current with advancements in AI and assess their potential impact on the platform.
- Champion a customer-first mindset, ensuring that every solution enhances user satisfaction and operational success.
Qualifications & Experience
- 7–10 years of experience in software development, deployment, and production support.
- Minimum of 3 years leading technical teams in platform development.
- 7+ years of experience in database design, schema development, and SQL performance optimization.
- Strong hands-on experience with T-SQL (stored procedures, views, triggers) and automation using scripts and SQL jobs.
- Familiarity with AWS services such as Redshift and EMR.
- Proficiency in at least one modern programming language (C# or Java preferred).
- Deep understanding of technical and network architecture concepts.
- Proven ability to evaluate multiple solutions, back recommendations with data, and communicate the rationale behind technical decisions.
- Forward-thinking mindset with the ability to align technology strategy with organizational goals.
- Exceptional communication, collaboration, and leadership skills.
- Demonstrated success in managing distributed systems or large-scale software environments.
- Experience in cloud computing environments preferred.
Education
- Bachelor’s degree or higher in Computer Science or related discipline (or equivalent professional experience building software at scale).
- Prior experience as a team lead is required.
About SOLTECH
SOLTECH is a leading national technology company based in Atlanta, driven by a steadfast commitment to integrity, strong company values, and customer centricity. For nearly 30 years, we’ve been part of the thriving technology community and have earned honors such as The Atlanta Journal-Constitution’s Top Workplaceand theBest & Brightest Companies To Work For In The Nation.
Our exceptional team of engineers, designers, and strategists delivers custom software applications, technology consulting, AI and data engineering solutions, and IT staffing services that help organizations solve complex challenges nationwide.
Join us on our quest to make the world a better place by bringing to life innovative software solutions that make our lives easier, safer, healthier, and more productive.
If you’re an IT professional seeking your next career opportunity, we’d love to match your expertise with a role where you can thrive.Learn more at believes in the dignity of every individual and practices equal employment opportunity as a core principle. We consider all applicants without regard to race, color, age, sex, sexual orientation, gender identity, religion, marital status, national origin, disability, or veteran status.
This role oversees key cybersecurity functions including coordination with a third-party Security Operations Center (SOC), Identity & Access Management and Identity Governance (IAM/IGA), vulnerability management, data security, and security awareness initiatives.
The Cybersecurity Manager continuously improves cybersecurity capabilities aligned with industry-recognized frameworks (such as the NIST Cybersecurity Framework) while advancing program maturity using CMMI-based practices.
The position ensures cybersecurity controls and operational processes align with the organization's defined risk appetite and partners closely with Infrastructure, IT, Compliance, Risk, and business stakeholders to ensure effective implementation, clear accountability, and consistent security outcomes.
This position is directly accountable for the timely completion of high-quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics.
Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: Strategic Management: Works closely with IT and business stakeholders to understand their IT security needs and aligns these needs with strategic initiatives.
Develops and maintains IT security policies and processes.
Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices.
Ensures the department's ability to manage change based on evolving business needs and security requirements.
Relationship Management: Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction.
Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the security services rendered.
Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration.
Financial Management: Manages the budget for IT Cybersecurity, ensuring adherence to budgets and strategic plans.
Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis.
Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders.
Personnel Management: Manages individual and departmental team performance towards achieving desired results and client perceptions.
Ensures that experienced and knowledgeable personnel are hired and retained.
Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients.
Provides feedback to associates regarding their work, skills, and development.
Trains associates to ensure optimum staff development and coverage plans are in place.
Leadership: Communicates a vision, strategy, and initiatives that inspire the team to succeed.
Sets and models standards for integrity, cooperation, and work habits.
Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members.
Administration: Manages the execution of routine departmental tasks.
Provides department reporting and operational metrics.
Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc.
Operations Management: The Cybersecurity Manager ensures efficient, secure, and high-quality operation of the organization's cybersecurity function across IT Shared Services by leading security operations, policy and standards execution, and continuous improvement aligned with industry-recognized cybersecurity frameworks and regulatory requirements.
The role oversees third-party SOC performance for threat monitoring, incident response, and forensics; leads IAM and IGA programs including identity architecture, privileged access management, and secure integration with cloud identity providers; and owns the vulnerability management program while partnering with Infrastructure teams responsible for patch deployment.
Additional responsibilities include data protection controls, security architecture and engineering, security awareness and training, and coordination of incident response, disaster recovery security activities, penetration testing, threat intelligence, vendor security reviews, and privacy-related security controls.
The Cybersecurity Manager drives automation, operational maturity, and consistency while maintaining clear accountability boundaries between cybersecurity oversight and infrastructure execution.
Required Qualifications: Education: Bachelor Degree in Cybersecurity, Computer Science, IT, Information Systems, or related field.
Experience: 10 years in the area of Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology Equivalent Experience: Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role.
Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role.
Licenses, Certifications, and/or Registrations: Certified Information Systems Security Professional (CISSP) and Certified Information Security Manager (CISM) desired.
Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work.
The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities.
Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change.
Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements.
The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking.
The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture.
This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes.
The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc.
or business areas such as O&M, finance/accounting, HR, supply chain, etc.
Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans.
The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users.
System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system.
Translates business requirements into application requirements.
Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques.
Assists IT and customer director level management with the project approval process.
Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system.
Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment.
Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability.
Provides technical expertise across the IT function.
Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Experience: Level III
- Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level IV
- Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level V
- Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting.
Equivalent Experience: Level III
- Minimum of 8 years of relevant experience may also be considered.
Level IV
- Minimum of 10 years of relevant experience may also be considered.
Level V
- Minimum of 12 years of relevant experience may also be considered.
Responsibility: Level III
- Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Level IV
- Leads projects for the design, deployment, and management of Enterprise systems.
Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function.
Level V
- Oversees major projects for the design, deployment, and management of Enterprise systems.
Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function.
Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management.
Proficiency in project management and system analysis.
Strong knowledge of business process improvement and quality assurance.
Tools and Technologies: Experience with project management tools and methodologies.
Familiarity with various Enterprise systems and solutions.
Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of data/program security best practices.
Experience with security tools and technologies.
Other: Knowledge of ITIL processes and best practices.
Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Excellent oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
- System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group.
This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs.
Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.) Percentage of Time Job Duties 30% Governance, Compliance & Policy Leadership (30%) Core Focus: Reporting in support of safe, reliable and regulatory compliant system operations.
This involves leading the development and maintenance of critical operational policies and documents to meet compliance at the highest levels.
Application: Includes providing training to Associates and Members, ensuring work products meet NERC/FERC or internal standards.
20% Operational Systems & Data Integrity (20%) \u00b7 Core Focus: Ensuring the \'source of truth\' is accurate.
This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery.
\u00b7 Application: At lower levels, this is data entry and collection; at higher levels, it is the \'sole responsibility\' for the administration and implementation of these critical reliability systems.
\u00b7 15% Resource Coordination & Real-Time Support (15%) Core Focus: Tactical execution.
Coordinating and directing the necessary human and technical resources to address immediate operational reporting needs, reporting requirements, and compliance activities.
Application: Moving from assisting with resource coordination (Level I/II) to directing the response for complex reporting requirements or activities (Level IV/V) 20% Project Management & Performance Monitoring (20%) Core Focus: Continuous improvement and oversight.
Responsible for monitoring processes, supporting operational reporting readiness, and managing projects from inception to completion.
Application: Includes interacting with management/executive levels regarding project status and operational health.
15% Strategic Analysis & Administrative Leadership (15%) Core Focus: High-level reporting and continuity.
Performing event analysis, interacting with leaders/executives on results, and serving as a functional backup for leadership.
Application: At higher levels (IV-V), this specifically focuses on the \'backup for Supervisor\' and \'Executive interaction\' components.
REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university.
Analyst II Focus: Proficiency & Independent Task Management- under limited supervision Experience: 2+ Years Strong knowledge of Microsoft Office applications.
Power/Electric Utility industry experience not required but beneficial.
Reviews and confirms the accuracy of standard operational reports with increasing independence.
Contributes to the development of operating documents, ensuring they align with established procedures.
Monitors specific process workflows and reports on project progress to management.
Coordinates small-scale operational activities and assists in documenting post-operational needs.
Analyst III Focus: Subject Matter Expertise & Process Improvement
- independently Experience: 4+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Reviews complex operational reports for accuracy and identifies trends or anomalies.
Leads the development of internal compliance policies and procedures.
Directs resources as required to address immediate post-operational needs and supports real-time operational queries Analyst IV Focus: Subject Matter Expertise & Process Improvement
- independently Focus: Oversight Experience: 8+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Oversee the development of high-priority critical operating documents and reporting/event analysis.
Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting.
Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus but not required: Project Management Professional (PMP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise Proficiency in project management, and business process/reporting improvement.
Tools & Technologies Strong Experience with Microsoft Office Suite Familiar with project management tools, documentation standards, and reporting practices.
Security In-depth understanding of data and program security best practices.
Hands-on experience with security tools and compliance requirements.
BESCA Certification Required
- Bulk Electric System Cyber Authorized Soft Skills Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail.
Exceptional communication, presentation, and interpersonal skills.
Demonstrated experience in cross-functional technical and non-technical teams.
Strong organizational and time-management skills with ability to prioritize effectively.
Customer-focused mindset with ability to work both independently and collaboratively.
As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems.
This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.
This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.
Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives.
Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance.
Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams.
Coordinates across companies with GTC and OPC operations and maintenance departments.
This role will participate in the on-call 24x7 support rotation.
Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Maintain and identify improvements to GSOC's System and Infrastructure Program.
Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner.
Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture.
Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Use GSOC procurement process to submit purchasing documentation to management.
Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Serves as project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision.
Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision.
Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure.
Serves as lead project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals.
Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies.
Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA.
Actively seeks improvements to department processes, policies, procedures.
Works across multiple business units within the organization to solve complex problems.
Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position.
Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud.
Experience performing system hardening, patch management, and configuration management.
Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems.
Level II: 2+ years work experience as stated above.
Level III: 4+ years work experience as stated above.
Level IV: 6+ years work experience as stated above.
Level V: 8+ years work experience as stated above.
Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery.
Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above.
Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above.
Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above.
Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above.
Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required.
Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed.
Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful.
Must have strong verbal and written communication.
Promotes an environment of compliance and continuous improvement.
Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening.
Unusual Hours: Provide emergency coverage in support of Incident Response activities.
Rotational on-call responsibilities.
Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
This role serves as the technical authority for authentication, authorization, identity lifecycle management, and privileged access across on-premises and cloud environments.
The IAM Engineer ensures automated Joiner/Mover/Leaver processes, enforces least-privilege and Zero Trust principles, and integrates IAM services with enterprise applications and infrastructure.
Working closely with Cybersecurity, IT Infrastructure, HR, and application owners, the role delivers scalable, compliant identity solutions, supports audit and regulatory requirements (e.g., SOX, NERC CIP, ISO), and provides operational support for identity-related security incidents.
The position acts as a subject-matter expert and trusted advisor to IT and Security leadership, reducing identity risk, improving control effectiveness, and enabling secure digital operations.
A strong customer service focus, positive attitude, and excellent communication skills are essential.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC, and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: Identity Architecture & Engineering: Design, implement, and operate enterprise IAM solutions across on-premises and cloud environments, including SSO, MFA, conditional access, RBAC, directory services, and application integrations.
Ensure solutions are scalable, secure, and aligned with Zero Trust principles.
Identity Lifecycle Management: Own and continuously improve Joiner/Mover/Leaver processes using authoritative identity sources.
Implement role- and attribute-based access models and automation to ensure timely provisioning and deprovisioning while reducing manual effort and risk.
Privileged Access Management (PAM): Implement and operate PAM solutions for administrative and service accounts, enforcing least privilege, credential vaulting, session monitoring, and secure break-glass access.
Support audits, investigations, and forensic reviews related to privileged access.
Governance, Risk & Compliance: Support access reviews, audits, and regulatory assessments.
Maintain IAM documentation, standards, and procedures.
Identify and remediate identity-related risks and control gaps.
Security Operations Support: Assist with identity-related incident response activities.
Investigate authentication anomalies, improve IAM logging and monitoring, and enhance alerting and detection capabilities.
Collaboration & Technical Leadership: Serve as the IAM subject-matter expert.
Provide technical guidance to peers, influence application onboarding with identity-first design principles, and advise IT and Security leadership on identity strategy and risk reduction.
Required Qualifications: Education: Bachelor's degree in Computer Science, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university.
Certifications (Preferred but not required): Certified Information Systems Security Professional (CISSP) Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Cybersecurity Architect Expert Okta Certified Professional / Administrator GIAC Identity and Access Management (GIAM) Experience: Identity and Access Management Engineer III Experience: Minimum of 4 years of experience implementing and operating enterprise IAM solutions, including SSO, MFA, identity lifecycle management, and directory services.
Responsibility: Independently manages IAM platforms and integrations.
Owns Joiner/Mover/Leaver workflows, supports access reviews and audits, and resolves identity-related incidents.
Contributes to IAM standards, documentation, and continuous improvement initiatives.
Identity and Access Management Engineer IV Experience: Minimum of 6 years of experience designing and managing enterprise IAM and PAM solutions across hybrid and cloud environments.
Responsibility: Leads IAM projects and enhancements, including application onboarding and PAM implementations.
Designs role- and attribute-based access models, supports complex audits and compliance activities, and provides technical leadership across IT and Cybersecurity teams.
Identity and Access Management Engineer V Experience: Minimum of 8 years of experience architecting and managing enterprise-scale IAM and PAM solutions in complex environments.
Responsibility: Oversees major IAM initiatives and identity architecture decisions.
Serves as the senior technical authority for IAM and PAM, advises leadership on identity risk and strategy, and drives enterprise adoption of Zero Trust and least-privilege principles.
Specialized Skills: Technical Expertise Hands-on experience with enterprise IAM platforms such as Microsoft Entra ID (Azure AD), Okta, Ping Identity, or ForgeRock Strong knowledge of SSO, MFA, conditional access, RBAC, ABAC, and Zero Trust architectures Experience integrating IAM with Azure, AWS, and/or GCP Working knowledge of Active Directory, Azure AD, LDAP, and identity synchronization Experience with Privileged Access Management solutions and secure service account management Tools & Technologies IAM and PAM platforms Scripting and automation (PowerShell, Python preferred) Logging and monitoring integrations with SIEM platforms ITSM tools such as ServiceNow or Ivanti Security & Compliance Understanding of identity-related regulatory and compliance requirements (e.g., SOX, NERC CIP, ISO 27001) Experience supporting audits, access certifications, and control remediation Soft Skills Strong analytical and problem-solving skills Excellent written and verbal communication skills Customer-focused, collaborative mindset Ability to work independently and influence across teams