Engineering Jobs in Milstead Georgia Remote
217 positions found — Page 6
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Data Steward plays a direct role in making Macy’s data usable, trusted, and decision-ready. This role owns the quality and clarity of data definitions in the enterprise catalog, ensuring teams can quickly find, understand, and confidently use data to drive business outcomes. Partnering closely with analytics, product, and engineering teams, the Data Steward helps turn complex data into a reliable asset that powers everyday decisions across the company.
What You Will Do
- Maintain and enhance the Enterprise Data Catalog, including domains, assets, attributes, KPIs, definitions, and relationships.
- Collaborate with business and technical stakeholders to define and enforce metadata standards, naming conventions, and certification workflows.
- Validate technical metadata and lineage ingested from multiple sources.
- Monitor catalog usage and provide training and support to end users.
- Partner with data owners and stewards to ensure proper data ownership and stewardship assignments.
- Develop and maintain SOPs, training materials, and documentation.
- Perform data profiling and quality checks to ensure metadata accuracy and completeness.
- Define data quality checks with business stakeholders and validate implementation results.
- Support the Data Governance Architect and other governance team members as needed.
- Serve as subject matter expert for assigned data domains.
Skills You Will Need
- Data Stewardship: Applies governance principles to maintain accurate and complete metadata across enterprise systems.
- Collibra Expertise: Utilizes Collibra tools to manage data catalog assets and workflows effectively.
- Metadata Management: Ensures consistency and compliance with established standards for metadata and lineage.
- Data Quality Analysis: Conducts profiling and validation to maintain trusted data assets.
- Communication: Builds strong relationships with stakeholders and conveys technical concepts clearly.
- Regulatory Knowledge: Understands data privacy regulations such as GDPR and CCPA.
Who You Are
- 2 to 3 years of experience in data stewardship, governance, and metadata management.
- Skilled in Collibra with certification preferred.
- Possesses a curious mindset to build a foundational understanding of the retail business sector.
- Possesses high levels of ownership, innovation, and simplification with a strong bias for action.
- Knowledgeable about data privacy regulations and data classification practices.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Principal, Engineer is a hands-on subject matter expert who oversees the software design of multiple system components and leads the technical implementation of key initiatives. This role thrives in fast-paced environments and requires deep expertise across diverse domains.
The Principal, Engineer demonstrates strong proficiency in Java, Python, data structures, and algorithms, actively participating in hands-on development tasks. Experience in packaged software design and implementation is also required.
Working closely with Product Managers, Technical Leads, Software Engineers, Principal Engineers, Quality Assurance Engineers, and Architects, the Principal, Engineer delivers high-quality software solutions while ensuring timely, budget-conscious releases.
What You Will Do
- Engage in hands-on design and development of software systems.
- Collaborate in an Agile environment, actively participating in ceremonies, iterative development, estimations, and design sessions.
- Partner with Product Managers and engineers to prototype innovative technologies, such as machine learning, and validate them using production data.
- Identify and help resolve technical roadblocks to ensure smooth project execution.
- Clearly communicate technical and business trade-offs related to system design to stakeholders.
- Mentor other engineers and provide constructive feedback through code reviews.
- Maintain regular, reliable attendance and punctuality.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
- Software Design & Implementation: Expertise in designing and leading the implementation of multiple system components, ensuring solutions meet functional and non-functional requirements.
- Technical Proficiency: Deep knowledge of Java and Python, with strong understanding of data structures and algorithms, actively contributing to hands-on development.
- Cloud Migration & Architecture: Experience migrating workloads from on-premises environments to cloud platforms, specifically Google Cloud Platform (GCP), and designing scalable, reliable cloud-native solutions.
- Packaged Software Design: Experience in designing and implementing packaged software solutions in complex, enterprise environments.
- Collaboration & Communication: Ability to coordinate and collaborate across cross-functional teams, clearly conveying technical trade-offs and solutions to stakeholders at all levels, including senior management and external partners.
- Agile Methodologies: Proficiency in Agile frameworks, participating in ceremonies, iterative development, estimations, and collaborative design sessions.
- Innovation & Prototyping: Experience partnering with product managers and engineers to prototype advanced technologies, such as machine learning, and validating them with production data.
- Problem Solving: Skilled in identifying and resolving complex technical challenges, removing blockers, and ensuring smooth project execution.
- Mentorship & Leadership: Ability to mentor engineers, provide constructive code reviews, and take on additional technical and leadership responsibilities as needed.
- Project Management & Prioritization: Experience managing multiple projects, prioritizing work effectively, and communicating timelines and objectives clearly to team members.
- Ownership & Accountability: Demonstrates strong ownership of products or projects, taking responsibility for outcomes and driving initiatives to successful completion.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- 5 plus years of experience contributing to architecture, and design patterns. 8 plus years of hands-on experience in Java programming.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Senior, Security Engineer reviews, develops, and manages security solutions to reduce risk for Macy’s, Inc. This role actively engages with management to provide timely updates and clear status, enabling informed decisions related to security risk exposure and operational stability.
Key Responsibilities
- Own enterprise Akamai Edge Security operations for ecommerce / digital platforms
- Design, deploy, and tune:
- Akamai WAF (Kona / App & API Protector)
- Bot Manager (scraping, credential stuffing, inventory abuse protection)
- DDoS mitigation and rate control
- API Security protections
- Protect against OWASP Top 10 threats, credential stuffing, carding attacks, scraping, and checkout abuse
- Optimize CDN configurations for performance, scalability, and customer experience
- Analyze traffic patterns and security logs to reduce false positives and protect revenue
- Support peak retail events (Black Friday, Cyber Monday, seasonal launches)
- Automate configuration management using Terraform, APIs, and CI/CD pipelines
- Develop monitoring dashboards and security metrics (block rate, false positives, bot ratios, attack trends)
- Partner with:
- Application Security
- Cloud Engineering
- DevOps
- Fraud & Risk teams
- Support production change management and incident response for edge-related threats
- Ensure compliance with PCI DSS and internal security governance standards
Required Qualifications
- 3–7+ years of hands-on experience managing Akamai CDN and security platforms in production
- Strong experience with:
- Akamai WAF policy tuning
- Bot mitigation strategies
- DDoS protections (application & volumetric)
- Deep understanding of:
- HTTP/S, TLS, DNS, CDN architectures
- OWASP Top 10
- API security best practices
- Experience in high-traffic ecommerce or retail environments
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
Job Overview
The Director, Software Engineering reports to the Senior Director, Engineering and partners with them to establish and drive the technology solutions strategy and implementation to meet Macy’s business needs. The Director collaborates with technical and business functions across the enterprise, contributing to strategy and governance while making balanced technical decisions that consider code quality, delivery predictability, and, above all, business value.
The Director, Software Engineering maintains a strong engineering foundation with expertise in modern technology stacks and experience implementing contemporary technologies. This leader leverages managerial experience to guide and develop the existing engineering team, attract and recruit top engineering talent, and successfully lead large-scale technology implementations in retail or related industries.
What You Will Do
- Evaluate and anticipate Macy’s future technology needs by balancing innovation, industry trends, and customer- and associate-facing solution requirements.
- Lead the design, delivery, and operations of technology solutions that modernize Macy’s capabilities, providing strategic guidance to senior technology leadership on systems, processes, and improvements to support the business vision and strategic plan.
- Stay current on emerging technologies, platforms, and best practices to ensure Macy’s technology stack remains modern and competitive.
- Collaborate closely with cross-functional teams to drive platform modernization and enterprise-wide technology initiatives.
- Enhance software quality across Macy’s Technology organization, driving end-to-end accountability at all levels.
- Own talent development and build bench strength within the technology organization, ensuring a strong pipeline of skilled leaders and contributors.
- Mentor and coach leaders and individual contributors, actively raising the talent bar across the technology team.
- Manage the portfolio’s budget, projects, and resource planning to ensure effective delivery and alignment with strategic priorities.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
- Technology Leadership & Strategy: Proven ability to establish and drive technology strategy and solutions that align with business needs, balancing innovation, delivery predictability, and business value.
- Software Engineering Expertise: Strong foundation in modern technology stacks, open-source technologies, and cloud-native applications across private and public cloud platforms (GCP, Azure).
- Large-Scale Technology Implementation: Experience successfully leading Loyalty and MarTech technology initiatives, particularly in retail or highly matrixed organizations.
- Agile Delivery & Execution: Ability to deliver functional features rapidly in a fast-paced Agile environment, adapting to evolving priorities and business needs.
- Cross-Functional Collaboration: Skill in partnering with technical and business teams to drive enterprise-wide initiatives, platform modernization, and operational improvements.
- Software Quality & Process Governance: Experience enhancing software quality, implementing best practices, and driving end-to-end accountability across teams.
- Talent Development & Team Leadership: Proven ability to attract, develop, and mentor engineering talent, building bench strength and raising the skill level across technology teams.
- Offshore & Vendor Management: Experience managing large offshore teams and third-party vendors is a plus.
- Communication & Influence: Excellent written, verbal, and presentation skills; able to communicate complex technical concepts to technical and non-technical audiences and influence decision-making at all levels.
- Decision Making & Strategic Thinking: Ability to balance short-term tactical decisions with long-term strategic vision, making sound judgments in ambiguous or challenging situations.
- Problem Solving & Reasoning: Demonstrates strong analytical and reasoning skills, able to work independently and make effective decisions with minimal supervision.
- Negotiation & Stakeholder Management: Strong negotiation skills and ability to build trust and influence across stakeholders in complex, matrixed environments.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- 15 plus years of experience in software engineering and high-volume enterprise systems. 10 plus years of experience in engineering management and delivering large-scale transformation initiatives in retail required.
- Extensive experience leading the design and implementation of enterprise-scale loyalty platforms, including both custom-built solutions and leading vendors such as EagleEye, Salesforce, Kobie, and Talon.One.
- Strong command of Marketing Technology operations, with hands-on experience driving platform architecture, integrations, scalability, reliability, and operational excellence across complex MarTech ecosystems.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
We offer competitive pay, training and growth opportunities and a positive work environment.
Main Duties & Responsibilities: Follow proper testing & diagnostic procedures to accurately solve vehicle issues Maintain a clean, safe working environment Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation Perform emissions inspections, safety checks and similar state-regulated vehicle examinations Test the functionality of parts and systems Repair brake and steering systems Diagnose and repair electrical and electronic systems Replace or repair transmissions and fuel components as needed Repair cooling components and systems including air conditioners and engine cooling Complete tire changing, balancing, and installation Prepared to get additional certification as needed Willingness to learn with hands-on training Communicate effectively with Service Advisor about vehicle status and required parts and labor Explain automotive repairs and issues to non-technical employees and customers as needed Uphold the culture and values of our independently owned shop.
Qualifications: Possess a valid state driver’s license for conducting test drives High school diploma or equivalent education, advanced technical education preferred Possession of or ability to obtain ASE certification Strong written and verbal communication skills Analytical skills Coordination and physical stamina When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do.
A local shop in your community, backed by the support of a Nationwide network.
That is just part of what sets a TechNet Automotive Service Center apart from the rest.
Come join #TechNetNation!
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.
Applied AI Engineer
Compensation:
- Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)
Location:
- Hybrid / Onsite - Greater Kansas City Metro Area
- 3 days per week onsite, 2 days remote
- Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
- Fully remote candidates cannot be considered
Work Authorization:
- Must be authorized to work in the U.S.
- No current or future visa sponsorship available
Engagement Type:
- Full time, direct hire only
- No third-party agencies, consulting firms, C2C, or 1099 arrangements
About the Opportunity
Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.
The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.
The Role
As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.
This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)
Key Responsibilities
- Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
- Develop and deliver intelligent features within a proprietary SaaS platform.
- Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
- Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
- Build and maintain backend systems and APIs that support AI functionality across products and services.
- Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
- Implement fallback strategies, model routing, and cost performance optimization.
- Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
- Apply best practices related to data privacy, security, compliance, and responsible AI use.
- Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.
Qualifications
- 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
- Proven experience applying LLMs or similar AI models to real business or product challenges.
- Strong backend engineering skills (Python and/or TypeScript preferred).
- Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
- Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Front end development experience in areas like React, Node.js, Web Development, front end web product design
- Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
- Knowledge of data privacy, security, and ethical AI considerations.
- Experience supporting SaaS platforms or technology driven products is a plus.
- Strong communication skills and the ability to collaborate across technical and non-technical teams.
- Passion for applying AI in practical, high impact ways.
Why This Role
- High visibility and ownership of AI initiatives
- Opportunity to build AI systems that directly impact business outcomes
- Emphasis on production grade systems, not experimentation alone
- Collaborative, hybrid environment with close access to stakeholders
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Remote working/work at home options are available for this role.
W2 Only , Position is Contract to hire
Title: Power BI Developer
Duration: 4-6 Months + Contract to hire
Location: Remote
- This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
- This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
- This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.
Departmental Expectation Of Employee
- Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
- Acts as a role model within and outside AF.
- Performs duties as workload necessitates.
- Maintains a positive and respectful attitude.
- Communicates regularly with the departmental leader about department issues.
- Demonstrates flexible and efficient time management and ability to prioritize workload.
- Consistently reports to work on time, prepared to perform duties of the position.
- Meets Department productivity standards.
Essential Duties and Responsibilities
- Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
- Perform data validation and quality checks to ensure the accuracy and reliability of reports.
- Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
- Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability
Key Opportunities
- Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
- A deep understanding of how data analytics drives key business decisions across different functions
- Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
- Mentorship from experienced data professionals and opportunities for networking.
Qualifications
- Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
- Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
- Understanding of database concepts and data modeling.
- Basic knowledge of SQL.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
Americans With Disability Specifications Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
- This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
Certification/Licensure
- ServiceNow Architect Certification (Preferred)
Experience
- 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
- Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
- ServiceNow experienced, certified Architect
- Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
- Bachelor's Level Degree (Required)
Certification/Licensure
- Project Management Professional Certification (PMP) - (Preferred)
Experience
- 5+ years of experience in the Clinical/Business Sectors (Required)
- 5+ years of experience in Healthcare (Required)
- Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
- Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
- Proven success in process improvement, stakeholder management, team development, and change management initiatives.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.