Engineering Jobs in Maple Heights Ohio Remote
238 positions found — Page 12
- Friday Start 6:30 a.m.
40 hrs Full-time (Flexible) Reports to:Facilities Manager Purpose:Responsible for the daily facility cleaning, maintenance, building equipment inspection and maintenance, minor building repair, and maintaining supply inventories, as they relate to the operations and functionality of the Solon building.
Essential Functions: Perform daily facility custodial responsibilities for the building and grounds.
Emptying trash Wiping counters Checking supplies in restrooms & cafeterias Using various tools in the maintenance shop (Drill Press, Band Saw, etc..) to produce materials for production and engineering.
Perform light maintenance functions.
Change light bulbs Paint Assist maintenance when necessary.
Interface with suppliers and outside contractors to coordinate the maintenance and repair of provided services.
This includes janitorial, food services, grounds maintenance, trash services, etc.
Additional Responsibilities: Clean windows inside and outside.
Purchase maintenance supplies as required.
Perform other tasks as assigned by the Facility Manager.
Knowledge/Skills/Abilities: REQUIRED: Minimum of a High school diploma or equivalent.
Ability to work with hand tools Valid driver's license.
PREFERRED: Custodial experience Experience with shop equipment Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales Account Executive- Manufacturing
Company Description
IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.
Job Description
We are looking for a Sales Account Executive who is passionate, self-motivated, and business savvy, with a strong desire to overachieve their professional and financial goals to join our team. This is an exciting opportunity to utilize your solution selling skills, to drive business within named accounts in the Manufacturing sector. In this role you will have the opportunity to collaborate with our best in class, presales, customer success, and professional services teams, to ensure that your customers view you as a trusted advisor who can deliver solutions well past software alone.
Responsibilities
- Manage full sales cycle from researching accounts to closing business.
- Discovering, developing, and managing business relationships with prospects and current customers to sell software, services, and other related solutions.
- Selling wide and deep into accounts by identifying client needs and opportunities where IMAGINiT products and services will improve client growth and productivity.
- Leading account strategy sessions with current clients, prospects, and internal teams.
- Developing and delivering presentations and proposals.
- Increasing IMAGINiT visibility in the industry by attending networking events, using social media, referrals, etc.
- Collaborating across IMAGINiT business units working with other channel partners to secure customer business.
Qualifications
- 5+ years of direct sales experience selling software solutions to mid-size and large enterprises.
- Measurable track record in new business development and overachieving sales team targets.
- Proven hunter mentality with a track record of sales success.
- Strong business acumen, and ability to have business conversations at all levels.
- Excellent problem solving, negotiation, and closing skills.
- Ability to manage the entire sales process from prospecting through close.
- Strong verbal and written communication skills and CRM usage.
- Experience with multi-product/services selling is a plus.
- Experience selling within the Manufacturing sector is a plus.
- Bachelor’s degree or equivalent is a plus.
Additional Information
What can you expect?
- Comprehensive onboarding program and on-going training that prepares you for success.
- Approachable leadership team who truly cares about you and your customers.
- Opportunities for growth and development with opportunities to move up or horizontally within the organization.
- You will be surrounded by armies of people that you can leverage from a strong technical team including pre-and-post sales engineers, marketing, and a technical support team second to none.
Hybrid/Remote Work
- Ability to maintain appropriate productivity and performance.
- Have a work environment that is free from distractions and has a reliable internet connection.
- Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours.
- Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management.
Travel
- 20-25% annually
Total Compensation
- Salary $75,000-$85,000
- OTE Range $180,000 Plus
Benefits
- Health, Dental, and Vision
- Health Savings Account with Employer Matching Contribution
- Limited Purpose FSA Account
- Medical Flexible Spending Account
- Dependent Care Assistance Plan
- Short & Long-Term Disability
- Wellness Programs
- Employee Assistance Program
- Group Term Life Insurance
- Voluntary Life Insurance
- Paid Holidays
- Vacation and Sick Leave
- 401(k) with company match
- Tuition Reimbursement
- Service Awards
- Employee Referral Bonus Program
Visit us at for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.
Description:
United Protective Technologies is seeking a results-driven Account Executive to join our team in the high-performance coatings industry. The Account Executive will be responsible for generating new business, managing customer relationships, and driving revenue growth by promoting our PVD and DLC coating services across a variety of industries, including aerospace, automotive, firearms, medical, and metal forming.
Duties/Responsibilities:
- New Business Development: Identify and pursue new sales opportunities in target markets for PVD and DLC coating services.
- Customer Relationship Management: Serve as the primary point of contact for key accounts; maintain long-term, strategic relationships.
- Sales Process Management: Lead the entire sales cycle from initial contact and quoting to closing, onboarding, and after-sales support.
- Technical Consultations: Work with engineering and production teams to provide technically sound proposals, advise on material compatibility, and ensure coating specifications meet customer requirements.
- Quoting and Pricing: Prepare and present accurate quotations; negotiate pricing and terms within company guidelines.
- Market Intelligence: Monitor market trends, competitor activity, and customer feedback to inform strategy and innovation.
- Reporting: Maintain accurate records in CRM; provide regular sales forecasts, pipeline updates, and activity reports to management.
Skills/Qualifications:
- Excellent communication, presentation, and interpersonal skills.
- Strong technical aptitude and ability to understand customer engineering drawings/specs.
- Self-starter with a proven ability to meet or exceed sales targets.
- Proficient in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Desired Skills/Qualifications:
- Technical understanding of thin film coatings.
- Blueprint and Spec Interpretation: Ability to read and interpret engineering drawings, coating specifications, and tolerances.
- Pipeline Management: Experience managing a sales pipeline of 30–50 active accounts with varying revenue potential and project complexity
Education/Experience Requirements:
- 2+ years in technical sales or account management, preferably in surface treatments, coatings, or manufacturing services.
- Familiarity with PVD coatings or similar technologies (e.g., plating, anodizing, heat treatment) is a strong plus.
- Bachelor’s degree in business, Engineering, Materials Science, or related field preferred.
This Jobot Job is hosted by: Brian Perkins
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Salary: $70,000 - $130,000 per year
A bit about us:
- Strong Benefits
- Great Company Culture
- Family Atmosphere
- Limitless Growth Potential
- Flexible Schedule
- Profit Sharing
- Strong Yearly Bonuses
Why join us?
We help clients meet their environmental compliance goals and obligations through tailor-made environmental solutions. We are here to help organizations confidently navigate the complicated environmental regulatory landscape and meet their business objectives. Learn more.
Job Details
Responsibilities will include but are not limited to the design and permitting of construction plans for site layout, grading, drainage, erosion control, stormwater treatment and conveyance, water and sewer, roadway, pump station and force main design. This individual will also provide technical and design services in support of civil engineering projects reporting directly to their project manager. Applicant must be able to communicate and coordinate technical evaluations and designs, produce reports in technical writing format, and correspond with other team members to complete work in a timely and efficient manner. Must have the ability to coordinate project submittals, facilitate regulatory agency approvals, and obtain construction permits.
Experience:
Bachelor of Science Degree in Civil or Environmental Engineering.
Professional Engineering License Required
Experience with AutoCAD Civil 3D and Microsoft Office required. Hydraflow Storm Sewer, Hydrograph, and WaterCad preferred.
Must have strong communication and writing skills.
Experience with design of land development projects preferred.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.
Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.
What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.
Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.
Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.
Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
Pecan POS is seeking a skilled and detail-oriented QA Automation Engineer to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the reliability, performance, and scalability of our point-of-sale (POS) platform used by hospitality businesses.
You will collaborate closely with software engineers, product managers, and QA specialists to improve software quality, reduce regression risk, and support continuous integration and delivery. This is an excellent opportunity to contribute to a fast-paced environment where quality and innovation are critical to delivering reliable transaction systems.
ResponsibilitiesDesign, develop, and maintain automated test frameworks for web and API testing
Create and execute automated regression, integration, and end-to-end tests
Collaborate with developers and product teams to define test strategies and acceptance criteria
Identify, document, and track defects through resolution
Integrate automated tests into CI/CD pipelines to support continuous delivery
Perform API testing and validate system integrations
Conduct root cause analysis and contribute to quality improvements
Maintain test environments and test data for consistent automation execution
Participate in code reviews and support quality engineering best practices
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
3+ years of experience in software testing and automation
Strong experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks
Experience with API testing tools such as Postman or RestAssured
Familiarity with programming languages such as Java, Python, JavaScript, or C#
Experience with SQL and database validation
Understanding of Agile development and the software testing lifecycle
Experience with version control systems such as Git
Strong problem-solving and analytical skills
Experience testing POS systems, fintech platforms, or payment processing systems
Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI
Familiarity with cloud environments (AWS, Azure, or GCP)
Experience with performance testing tools such as JMeter or k6
Fully remote work environment
Competitive salary
Opportunity to work on mission-critical transaction systems
Collaborative engineering-focused culture
Professional development and growth opportunities
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title
- Quality Engineer 2
- Remote Duration: 12 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: The main function of a quality engineer is to research and test the design, functionality, and maintenance of products, equipment, systems, and processes, and develop quality standards.
A typical quality engineer can read and interpret blueprints and evaluate product integrity and standards.
Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
Establishes a program to evaluate the precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
May write training material and conduct training sessions on quality control activities.
May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative applications.
Skills: Creativity, verbal and written communication skills, analytical and problem-solving ability.
Team player and detail-oriented.
Basic ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Basic experience with computer applications and software related to the engineering field, such as Computer-Aided Design (CAD).
Education/Experience: Bachelor's degree in engineering required.
2-4 years of experience required.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
schematics, Computer Aided Design (CAD)
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title: Senior Engineer, Global Services
- Hybrid Location: Medina, NY Duration: 12 Months Hours: 9 AM
- 5 PM Flexible on availability to be on-site, with someone who can work 1-2 days per week, Open to relocation and considering senior candidates.
must have the ability to travel Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: Applies a solid understanding of engineering and problem-solving theories/practices toward the development of new or enhanced products or processes.
Creates service deliverables and infrastructure required to support initial product launch and lifecycle management.
Capable of designing machine tooling, jigs, fixtures, gauges and equipment used in the servicing process.
Capable of checking designs and drawings against general standards, design requirements, geometric tolerances, drafting practices and the manufacturing process involved.
The work of the individual should be highly creative, of high quality and offer wide latitude for independent judgment and perception with a minimal amount of supervision.
Need not have any tools/ software experience, CAD would be a plus.
Medical background will be a plus any regulatory background will be good.
Someone who was worked with Engineers, multitasking will be a great fit.
Ambiguity, adapt, multi-task and works with lead engineer in projects.
Support the team of Product core and represent service operations and supply chain.
Will be in charge of Service change implementation.
Focuses on design changes, process changes.
Collaborates with Service Process, Engineers, Technicians, impact of changes.
Oversees Document Revision, Handle Change control, mentored and directed by team to tackle multiple product and project Essential Duties and Responsibilities: 1.
Creates new product development and lifecycle management service deliverables throughout the product lifecycle for medical device products involving hardware.
2.
Supports new product platform releases.
Develops and implements service training, test equipment, tools, spare parts, and service manuals / instructions.
3.
Evaluates / makes recommendations on product releases related to design for serviceability.
Creates (or modifies existing) servicing processes and manuals to support repair or refurbishment of fielded product at multiple global sites or in the field.
4.
Works closely with design team to select, develop, and implement technologies across all medical device development programs.
5.
Analyzes key servicing metrics to identify and implement opportunities for improvement in service process quality, cost, or product reliability.
6.
Coordinates information flow between corporate and local/regional teams.
7.
Owns Corrective and Preventive Actions related to the product(s) core team(s) supported, using sound root cause analysis.
8.
May represent Technical Services on new product development and/or lifecycle management core teams.
9.
May independently plan, schedule and lead cross-functional teams in detailed phases of the engineering work in a project.
10.
May approve the work of lower level engineers; may supervise other engineers or technicians Minimum Qualifications: 1.
Must be well versed in core engineering disciplines (e.g.
mechanical, electrical, software, systems engineering).
2.
Highly motivated self-starter who is able to work with minimal supervision.
3.
Must have good interpersonal and oral/written communication skills, good time management, and be capable of analyzing and solving technical problems through innovative thought and application of sound engineering principles and root cause analysis.
4.
Experience with change control methodologies and configuration management principles is a plus.
5.
Experience with test engineering and/or reliability engineering principles is a plus.
6.
Ability to exercise independent judgment and draw conclusions based on available information.
7.
Good understanding of GMP and quality system requirements.
Education and/or Experience: Bachelor's degree in a core engineering discipline (mechanical, electrical, software, systems, or mfg/process engineering) plus 3-5 years of experience.
Medical device experience or other regulated industry experience preferred.
Experience in the use of Lean Six Sigma tools highly desirable.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
GMP, Medical Device, Lean Six Sigma
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (63 or Sri at (63 Title: Sr Software Quality Engineer
- Remote Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards.
A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.
Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
May write training material and conduct training sessions on quality control activities.
May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.
Skills: Creativity, verbal and written communication skills, analytical and problem solving ability.
Team player and detail oriented.
Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.
Basic experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).
Education/Experience: Bachelor's degree in engineering required.
2-4 years experience required.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Team Player, computer applications, Computer Aided Design (CAD), Creativity
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
