Engineering Jobs in Leon Valley Tx Flexible

225 positions found — Page 6

Supply Chain Manager
Salary not disclosed

International Supply Chain & Logistics Specialist


Location: San Antonio, TX

Job Type: Full-Time

Industry: Advanced Manufacturing / Clean Technology


Overview

A growing advanced manufacturing organization in San Antonio is seeking a Supply Chain & Logistics Specialist to support sourcing, procurement, and daily logistics operations. This role is responsible for coordinating the flow of materials, managing vendor relationships, and ensuring production operations receive materials on time and at optimal cost.

The ideal candidate has experience in logistics coordination, purchasing, inventory management, and ERP systems within a manufacturing or technical environment.


Key Responsibilities

Logistics & Material Flow

  • Coordinate and execute daily logistics operations
  • Track shipments and delivery requirements to ensure on-time material availability
  • Oversee transportation and storage of materials and components
  • Expedite materials and components when necessary to support production

Vendor & Supply Management

  • Communicate with domestic and international vendors regarding deliveries and supply requirements
  • Maintain strong supplier relationships and resolve delivery issues
  • Negotiate pricing, quality, and delivery timelines consistent with company standards

Procurement & Planning

  • Support strategic sourcing and purchasing activities
  • Place procurement orders and monitor fulfillment
  • Assist with planning, forecasting, and projecting product and material needs
  • Balance inventory levels to maintain high fill rates while minimizing inventory valuation

Inventory & ERP Management

  • Enter transactions and maintain material records within ERP systems
  • Conduct cycle counts and resolve inventory discrepancies
  • Generate reports related to material usage, market trends, and supply chain activity

Cross-Functional Collaboration

  • Work closely with supply chain, production, and engineering teams
  • Resolve material exceptions, defect reports, and damage claims
  • Support operational efficiency across the manufacturing organization


Qualifications

Education

  • Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field
  • Equivalent professional experience may be considered
  • Master’s degree is a plus

Experience

  • 2–5 years of experience in logistics, purchasing, procurement, or supply chain operations
  • Experience in manufacturing or technical industries preferred
  • Exposure to ERP systems and supply chain software required

Certifications (Preferred)

  • ISM (Institute for Supply Management)
  • ASCM / APICS


Preferred Background

Candidates with experience in the following industries are strongly encouraged to apply:

  • Advanced manufacturing
  • Electronics or semiconductor manufacturing
  • Renewable energy or clean technology
  • Other highly technical production environments

Skills & Competencies

  • Strong analytical and data management skills
  • Advanced proficiency in spreadsheets and supply chain reporting tools
  • Ability to work effectively in a fast-paced production environment
  • Excellent vendor communication and negotiation skills
  • Strong organizational and problem-solving abilities
  • Bilingual English/Mandarin Chinese preferred

Additional Information

  • Occasional overtime or weekend work may be required based on production schedules
  • This role interacts regularly with both domestic and international suppliers
  • Candidates must be comfortable working in a manufacturing environment


Why This Role Matters

This position plays a critical role in ensuring the uninterrupted flow of materials required for advanced manufacturing operations. The successful candidate will help maintain supply continuity, optimize inventory levels, and support operational efficiency across the organization.

Not Specified
Electrical Estimator
Salary not disclosed
San Antonio, Texas Metropolitan 3 days ago

Topa Group, Inc is partnered with a commercial Electrical Contractor in the San Antonio area. We are looking to hire an Electrical Estimator.


Position Overview

The Electrical Estimator will be responsible for preparing accurate and competitive cost estimates for commercial electrical projects, supporting business development efforts, and working closely with project managers and operations teams.


Responsibilities

  • Prepare detailed electrical estimates for commercial projects
  • Perform take-offs and pricing using Accubid
  • Review drawings, specifications, and bid documents
  • Solicit and analyze vendor and subcontractor pricing
  • Identify risks, value-engineering opportunities, and scope gaps
  • Collaborate with project management and operations teams during bid handoff
  • Maintain organized estimate documentation and historical cost data


Required Qualifications

  • Proven experience as an Electrical Estimator for a commercial electrical contractor
  • Strong proficiency with Accubid
  • Deep understanding of commercial electrical systems and construction methods
  • Ability to read and interpret plans, specs, and addenda
  • Strong analytical, organizational, and communication skills
  • Ability to manage multiple bids and deadlines simultaneously


Compensation & Benefits

  • Salary commensurate with experience
  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan
  • Stable, long-term opportunity with a reputable contractor
Not Specified
Construction Superintendent
Salary not disclosed
San Antonio, TX 3 days ago

This is a supervisory level position within the field operations management career path. This employee must have a proven work experience in the construction industry showing the capabilities to oversee and manage the day to day field operations for a specific project including but not limited to subcontractor interaction, scheduling and overall site management. This individual must have the capability of improving the financial status of the project with means/ methods of shortening critical path construction durations, a keen eye for good quality craftsmanship and above all, maintaining a good client/customer relationship throughout the project. It is this individual’s responsibility for job wide safety of onsite workmen and the outside public.

 

Minimum qualifications for consideration into this position:  

6+ years of work experience in the construction industry managing projects

High School Diploma (College Degree a plus)

Computer skills including: Microsoft Office, Outlook, Procore, Primavera, DropBox, etc.

Must be proficient in being able to produce daily reports in electronic format.

Capabilities of reading construction drawings and specifications

Field Engineering background for onsite Quality Control (preferred)

Must have ability to maintain field labor crews for projects that self-perform work

 

Training/Certifications to be achieved at this position:

Obtain OSHA 30 certification within the first 12 months of employment (Scaffolding, Trenching, Fall Protection, etc.)

Obtain First Aid / CPR certification within the first 12 months of employment

Obtain Primavera P6 training within the first 12 months of employment

 

Byrne Superintendents should understand and have a firm grasp of the following and be able to mentor and teach younger Field employees how to perform these items:

 

mobilization phase

Construction Phase

Quality Workmanship

Administer and Maintain the Project Safety Program

Project Schedule

Develop Good Relations

Coordinate Subcontractor’s Field Activity

Byrne Equipment Policies

Project Close-Out Activities

 

Not Specified
Director of Preconstruction - Mission Critical
Salary not disclosed
San Antonio, TX 4 days ago

Director of Preconstruction - Mission Critical


Location: San Antonio, TX

Salary: Approximately $250,000 base salary + performance bonus + benefits


Position Overview

We are seeking an experienced Director of Preconstruction to lead the planning, estimating, and strategic development of large-scale industrial and mission-critical construction projects.

Based in San Antonio, this role will oversee the full preconstruction lifecycle including cost planning, design coordination, constructability reviews, and procurement strategies for complex facilities such as data centers, advanced manufacturing plants, logistics hubs, and other mission-critical infrastructure.


Key Responsibilities:


Preconstruction Leadership

  • Lead the preconstruction process for large-scale industrial and mission-critical developments.
  • Direct project estimating, cost modeling, and feasibility analysis.
  • Establish project budgets, schedules, and procurement strategies during early development stages.
  • Ensure seamless transition from preconstruction to operations and construction teams.


Estimating & Cost Strategy

  • Oversee the development of detailed cost estimates for complex projects valued $100M+.
  • Evaluate subcontractor pricing, market conditions, and supply chain risks.
  • Implement cost benchmarking and value engineering strategies to maintain competitive bids.


Design & Technical Coordination

  • Collaborate closely with architects, engineers, and consultants during design development.
  • Lead constructability reviews and value engineering exercises to optimize project outcomes.
  • Identify design risks and recommend cost-effective solutions.


Client & Stakeholder Engagement

  • Support project pursuits, proposals, and presentations to clients and partners.
  • Provide strategic input on project feasibility, cost drivers, and market conditions.
  • Build strong working relationships with owners, developers, and design teams.


Team Leadership

  • Manage and mentor a team of estimators, preconstruction managers, and cost engineers.
  • Establish departmental standards, best practices, and reporting processes.
  • Drive continuous improvement in preconstruction systems, tools, and methodologies.


Required Qualifications

  • 10+ years of construction industry experience, with significant leadership experience in preconstruction or estimating.
  • Demonstrated experience delivering large-scale industrial or mission-critical projects.
  • Experience developing cost plans for projects valued $100M–$1B+.
  • Strong knowledge of construction pricing, procurement strategies, risk analysis, and value engineering.
  • Proven ability to lead cross-functional teams and manage complex project pursuits.
Not Specified
Information Technology Professional
🏢 US Navy
Salary not disclosed
San Antonio, TX 5 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

Compare Navy Careers

See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
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