Engineering Jobs in Lancaster Worcester County Ma Remote

194 positions found — Page 4

2026 Fulltime-Systems Engineer I-Onsite
Salary not disclosed
Marlborough, MA 1 week ago

Date Posted:

2026-02-19

Country:

United States of America

Location:

US-MA-MARLBOROUGH-MA1 ~ 1001 Boston Post Rd ~ BLDG 1

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Systems Engineering and Test Capabilities (SETC) Engineering Discipline is an exciting and challenging environment where you will have the opportunity to design, develop and test to shape innovative solutions for our customers. Join our organization and experience the Systems V engineering life cycle while interfacing with a variety of engineering disciplines, subject matter experts, chief engineers, chief technologists, the customer, and so many more to ensure we design, integrate, test and strengthen our systems to work the first time and every time for our warfighters!

What You Will Do:

  • Support engineering activities related to testing and troubleshooting of hardware and software
  • Functional analysis of real world and test data; trade studies to bring advanced features to fielded system
  • Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment
  • System integration and test support, possibly including live fire test events
  • Support activity may require travel
  • Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB
  • Support qualification of our products
  • Sustainment/Depot returns and repair
  • Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings)
  • Prepare and present results in reports and briefings to internal or external stakeholders
  • Maintain engineering databases
  • Participate in periodic team meetings, interface teleconference meetings, working group meetings

What You Will Learn:

After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development lifecycle.

Qualifications You Must Have:  

  • Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) obtained by start date
  • This position requires 12 months or less of professional experience (excluding internships)
  • Ability to obtain and maintain a U.S. government issued security clearance prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:  

  • Strong undergraduate level understanding of electrical, mechanical and/or software system integration, familiarity with C/C++/C# preferred
  • Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft
  • Experience with tools, such as MATLAB or Python scripting, for instrumentation and collection of large data sets, data analysis and automation
  • Experience with electrical schematics, interface control documentation, and communications protocols
  • GPA of 3.0 or higher preferred

What We Offer:

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation eligible

Learn More & Apply Now! 

  • Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.  
  • Please consider the following role type definition as you apply for this role. 
  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. 
  • This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

permanent
Principal Mechanical Engineer - Cooling Systems
🏢 Raytheon
Salary not disclosed
Marlborough, MA 1 week ago

Date Posted:

2026-02-23

Country:

United States of America

Location:

US-MA-MARLBOROUGH-MA1 ~ 1001 Boston Post Rd ~ BLDG 1

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Raytheon Hardware Engineering (HWE) Organization leads the mechanical-electrical hardware design, development and production of critical defense systems. The HWE Team uses state-of-the-art tools, processes, technology, and Raytheon’s CORE principles. HWE’s capabilities encompass a broad range of technical disciplines which include engineering, manufacturing, technical services, materials, processes, analysis, test, and documentation.

The Radar Mechanical Design Department leads mechanical design, development, and integration of some of the most innovative land-based and shipboard radars in the world. This includes phased array radar systems, electronic modules, pedestals, and power and liquid cooling systems. The department comprises individuals with technical expertise and experience in all phases of hardware design, integration, and production support.

This role is for a Principal Cooling Systems Engineer to support cooling and hydraulic systems used in a variety of harsh environmental military applications. Our primary role is to design and support the fabrication, testing, and installation of custom liquid-cooled systems for radars. We also support custom air-cooling of power and communication shelters.

This position is in Marlborough, MA. (On-site)

What You Will Do

  • Working collaboratively with our customers to establish cooling systems requirements
  • Mechanical design, analysis, and documentation of cooling hardware and systems                     
  • Selection of components including pumps and heat exchangers
  • Drawing generation, drawing release, and drawing change incorporation
  • Resolution of change requests from manufacturing or suppliers
  • Provide technical conscience, challenged with making sure the product and process meet appropriate standards and requirements.
  • Factory and supplier support of product integration domestically and internationally
  • Willingness to travel to domestic Raytheon sites, suppliers, and government facilities

Qualifications You Must Have

  •   Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience or An Advanced Degree in a related field and minimum 5 years’ experience.
  • Experience in the fields of Thermodynamics, Fluid Mechanics, and/or Heat Transfer
  • Minimum 8 years of engineering project experience involving cooling systems – liquid cooling or air cooling
  • Experience in solid modeling tools such as Pro/Engineer, Solidworks, AutoCAD, Autodesk Inventor, or similar tool
  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

  • Master’s Degree in STEM
  • Willingness for international travel to Middle East, Asia, and Europe to foreign sites, suppliers, and facilities.
  • Experienced in the application of ANSI 14.5M – 1994 (1982), Geometric Dimension & Tolerance.
  • Proficiency in Product Data Management (PDM) or equivalent configuration/data management software
  • Collaborate with other engineering disciplines, non-technical disciplines, and suppliers to resolve technical issues.
  • Experience with Microsoft Office applications including MS Word, Excel, and PowerPoint

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation Eligibility

Learn More & Apply Now!

  • Please consider the following role type definition as you apply for this role.
  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

permanent
Product Owner - Radar Digital Product Line (RDPL)
🏢 Raytheon
$107,500 - 204,500
Marlborough, MA 1 week ago

Date Posted:

2026-02-13

Country:

United States of America

Location:

US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Our Radar Digital Product Line (RDPL) is a cornerstone of these efforts, enabling advanced capabilities for mission-critical applications. We’re looking for a dynamic Product Owner to lead the charge in driving the next generation of digital radar technologies.

As a Product Owner for the RDPL, you will be a key leader in shaping and delivering complex, high-impact products that define the future of radar technology. You’ll act as the bridge between our engineering teams and our stakeholders, guiding the vision, ensuring alignment, and driving execution to bring innovative solutions to life. This role offers the opportunity to make a tangible impact across multiple teams while mentoring and inspiring the next generation of product leaders.

What You Will Do

  • Lead with Purpose: Own the delivery of RDPL features and capabilities, ensuring your team’s efforts align with program goals and customer expectations.

  • Strategize and Prioritize: Work with leadership to refine the product roadmap, balancing immediate needs with long-term vision. Manage and prioritize the team’s backlog, ensuring clarity on scope and alignment with business objectives.

  • Empower Teams: Foster a high-performing team culture by coaching team members, delegating tasks effectively, and supporting professional growth for junior staff.

  • Solve Complex Challenges: Partner with engineering teams to tackle technical and operational challenges, ensuring solutions are both innovative and practical.

  • Drive Continuous Improvement: Use data and feedback to identify opportunities for process enhancements and product innovation, keeping the RDPL ahead of the curve.

  • Be a Voice of Influence: Represent your team in cross-functional discussions, advocating for their needs while aligning with broader program priorities. Build consensus among stakeholders and maintain focus on shared goals.

Qualifications You Must Have

  • Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience.

  • Experience in product development and product management.

  • Experience with agile principles, frameworks, tools, and team performance optimization.

  • Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

  • Experience with radar systems or similar technologies is a plus.

  • Strong coaching and mentoring skills, with the ability to inspire and guide teams toward success.

  • A knack for addressing complex challenges with creativity, collaboration, and strategic thinking.

  • Exceptional ability to articulate priorities, build consensus, and represent your team’s needs to stakeholders at all levels.

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

  • Relocation Eligible – Relocation assistance available.

Learn More & Apply Now

Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

permanent
Chief Product Owner - Radar Product Line
🏢 Raytheon
Salary not disclosed
Stow, Massachusetts 1 week ago

Date Posted:

2026-02-16

Country:

United States of America

Location:

US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a highly motivated and experienced Chief Product Owner (CPO) to lead the Radar Digital Product Line (RDPL) SPY-6 Enterprise Air Surveillance Radar (EASR) effort. This critical role involves providing strategic technical and programmatic oversight for the SPY-6(V)2 and SPY-6(V)3 radar configurations, supporting program execution, and driving alignment with broader RDPL objectives. The Chief Product Owner will play a key role in delivering high-quality radar systems to the U.S. Navy and contributing to the growth and success of RDPL.

What You Will Do

  • Serve as the technical and programmatic leader for the SPY-6 EASR effort within the product line, overseeing the development, integration, and delivery of SPY-6(V)2 and SPY-6(V)3 radar configurations.
  • Manage technical baselines and ensure alignment across multiple shipsets and platforms to meet customer requirements.
  • Coordinate with SPY-6(V)1 teams to manage dependencies, mitigate risks, and ensure seamless integration across the SPY-6 radar family.
  • Lead a matrixed engineering team, fostering collaboration across disciplines to meet program objectives and exceed customer expectations.
  • Drive the execution of RDPL's productivity and velocity goals through innovative engineering and process improvements.
  • Act as the primary interface with internal stakeholders and external customers, ensuring alignment of technical execution with programmatic goals.
  • Influence customer perceptions and maintain strong relationships with key stakeholders.
  • Support risk management, schedule adherence, and cost control to meet program deliverables and financial objectives.

Qualifications You Must Have

  • Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior engineering experience.
  • Experience in managing multidisciplinary engineering teams.
  • Experience managing technical baselines and delivering mission-critical systems to customers.
  • Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

  • Experience with U.S. Navy radar systems and understanding of mission-critical requirements.
  • Experience with Raytheon's RDPL objectives and processes, including productivity and velocity improvement initiatives.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Strong technical background in radar systems.

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation eligible.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Not Specified
Sr. Cleaning Validation Engineer
Salary not disclosed
Devens, MA 1 week ago

Who We Are: 


At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.


Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. 


Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. 


Role Overview:


This role is the site SME responsible for coordinating all cleaning validation and verification activities related to intermediate and API manufacturing, including facility surfaces and equipment. This role involves close collaboration with various departments to ensure compliance with regulatory and customer requirements while implementing effective cleaning strategies across the site. The position is integral to maintaining quality and safety standards in the manufacturing process, supporting both current operations and customer needs. 


Core Responsibilities: 



  • Lead the development, execution, and validation of cleaning procedures for equipment, production lines, and facilities.
  • Write and review cleaning validation protocols and reports in compliance with regulatory requirements, ensuring that all materials are free of any residues or contaminants.
  • Coordinate and conduct sampling (e.g., swab, rinse, and surface) and analytical testing to validate cleaning processes and confirm cleaning effectiveness.
  • Develop and maintain cleaning validation schedules to ensure timely completion of required validations
  • Review cleaning validation data, ensuring it meets established acceptance criteria, and make recommendations for process improvements.

Scope: 



  • Will mentor and train other staff
  • Lead by example in the quality organization
  • Develop collaborative working relationships with all other departments and external customers
  • Actively participate in daily cross-functional meetings, identifying risks to plan and develop recovery plans. 
  • Deliver on time results by prescribed due dates
  • Demonstrates technical proficiency and self-assuredness in applying cGMP standards to all work
  • Applies cGMP concepts in association with department specific responsibilities
  • Ensures all documentation produced complies with in compliance with cGMP standards and all state and federal regulations, including but not limited to GMP, DEA, FDA, etc.
  • Responsible for developing, maintaining and updating internal policies and procedures

Qualifications: 


Qualifications/ knowledge/ experience


(Technical/professional knowledge and skills competency)



  • Minimum 7 years of quality assurance experience with an undergraduate degree in engineering, science or related field
  • Minimum of 3 years of experience in contamination control and cleaning validation, preferably in a pharmaceutical or biotech manufacturing environment (API CDMO experience is highly desirable)
  • Proven leadership experience in pharmaceutical, API/intermediate, drug product, biologics or related FDA industry
  • Strong knowledge of cGMP, FDA, EMA, ICH guidelines, and other regulatory standards related to contamination control and cleaning validation with extended knowledge of microbial controls within a comprehensive cleaning program.
  • Proficiency with risk assessment tools such as FMEA.
  • Previous experience working in cross-functional and project-based environments.
  • Experience creating metrics for driving continuous improvement
  • Excellent analytical, written and verbal communication and presentation skills
  • Hands-on experience with cleaning validation and bioburden reduction strategies

 


Personal skills and key competencies 



  • Driven and detail-oriented, with a strong understanding of cGMP regulations and previous experience in cleaning validation
  • Experience driving complex projects with the ability to initiate, prioritize, and successfully complete tasks
  • Proven experience working effectively in team situations and as an individual contributor
  • Demonstrated behaviours that model the Veranova culture to achieve an inclusive environment and exceptional business results
  • A mindset that promotes a positive work culture
  • Excellent communication and interpersonal skills with the ability to lead, manage and develop cross-functional relationships
  • Analytical mindset with a strong attention to detail and problem-solving skills
  • Demonstrated excellent verbal and written communication skills
  • Demonstrated networking and influencing skills; ability to collaborate and influence effectively across a broad range of associates spanning varied disciplines and responsibilities
  • The ideal candidate will have hands-on experience with cleaning validation processes, strong technical writing skills, and the ability to execute validation protocols independently
  • Experience in a fast-paced work environment
  • Certification in contamination control is highly desirable.
  • Knowledge of risk-based approaches to cleaning validation (e.g., Risk Assessment and ICH Q9)
  • Experience with continuous improvement methodologies such as Lean or Six Sigma desired
  • Familiarity with purified water system design and validation

Salary Range: $125,000 - $140,000 annual base salary


Our Commitment:



  • Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. 
  • Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
  • Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
  • Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.

Additional Information:


Applicants for this role must be authorized to work in the United States without further employer sponsorship.


Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. 


All your information will be kept confidential according to EEO guidelines.


Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.


All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

Not Specified
Lead Product Manager - Partnership Platform Solutions (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 14 hours ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Principal Product Manager Partner Platform Integrations (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 14 hours ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Contract ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY
✦ New
Salary not disclosed
Boston, MA, Hybrid 14 hours ago
Please send current resumes directly to
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
  • Location: Boston, MA
  • Hybrid: 3 days on site
  • Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
Tope 5 Must haves:
  • ETL/ELT
  • ODI
  • PL/SQL coding
  • 7 years’ experience
  • Knowledge on how to be an admin side of things (not day to day but is able to do that)
  • Scripting – Python & Unix Scripting
Role Overview:
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.

Key Responsibilities:
  • Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
  • Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
  • Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
  • Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
  • Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
  • Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
  • Optimize ETL workflows to improve reliability, performance, and scalability.
  • Use scripting and automation tools to support data processing and operational workflows.
  • Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
  • Maintain comprehensive documentation of data processes, configurations, and best practices.
  • Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
  • Participate in implementation of changes, enhancements, and newly developed programs.
  • Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
  • Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
  • Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.

Desired Qualifications:

  • Degree in Computer Science, Engineering or related technical area
  • 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
  • Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
  • Excellent collaborative and communication skills, particularly in high-stress situations
  • Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
  • High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
  • Experience with Bitbucket/GIT source control management
  • Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
  • Ability to interpret and troubleshoot applications using logs.
  • Pro-active approach and good communication skills.
  • Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
Nice to Have:
  • Private Banking domain experience.
  • Working experience in a financial service industry
  • Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
  • Experience with Apache Airflow for workflow orchestration.
  • Knowledge of dbt (Data Build Tool) for modern data transformations.
  • Exposure to cloud data platforms or hybrid data architectures.

Key Competencies:

  • Strong analytical and problem-solving skills
  • Ability to work with large-scale enterprise data environments
  • Excellent collaboration and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Commitment to continuous learning and technology innovation

Estimated Min Rate: $55.00

Estimated Max Rate: $72.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  working/work at home options are available for this role.

contract
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
✦ New
Salary not disclosed
Boston, MA, Hybrid 4 hours ago

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)


The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.



The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience



Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale



What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health



What We’d Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting



Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
REMOTE Network Procurement Coordinator
✦ New
Salary not disclosed
Novi, MI, Remote 4 hours ago

Must Haves:

  • 2-5+ years experience in provisioning and project coordination, ideally within a supply chain or telecom environment
  • Strong grasp of circuits or networking protocols, MPLS, SD-WAN, VPN, and related technologies
  • Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
  • Excellent organizational and vendor management skills
  • Comfortable working in fast-paced, cross-functional environments


Preferred Qualifications:

  • Experience with network automation tools
  • Exposure to cloud-based logistics platforms
  • Project management certification (PMP, Agile)
  • Previous experience working with a telecom company or supply chain/warehousing organization


Day-To-Day:

Insight Global is seeking a WAN Provisioning Coordinator to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the client’s dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.

Key Responsibilities

  • Lead end-to-end provisioning of WAN circuits and telecom services across client's logistics network.
  • Partner with telecom carriers to manage service orders, installations, and escalations.
  • Support digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
  • Coordinate network rollouts for new facility launches and infrastructure upgrades.
  • Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
  • Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
  • Collaborate with IT, operations, and engineering teams to align network capabilities with business needs.
  • Organize and arrange for staff members to represent organization at meetings and conference
  • Notes commitments made during meetings and arrangements for staff implementation
  • Prepares reports including conclusions and recommendations for solution or operational administrative problems
  • Research and compile reports to make recommendations based on findings


Compensation:

$25/hr to $35/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.


Remote working/work at home options are available for this role.
Not Specified
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