Engineering Jobs in Illinois

The Senior Solution Architect (Consultant) is a strategic, client-facing technology leader responsible for designing innovative, scalable, and secure solutions that drive measurable business value. This role plays a critical part in business development and participates across all phases of proposal development, including solution estimation, resource planning, and shaping winning technical strategies for strategic client engagements.

Operating with a strong consulting mindset, the Senior Solution Architect leads solutioning efforts across complex enterprise and client initiatives, balancing near-term delivery needs with long-term architectural integrity. This role serves as a confident advisor who thrives in ambiguity, communicates effectively with executive stakeholders, and consistently delivers high-impact results in fast-paced environments.

Key Responsibilities

Architecture & Solution Design

• Design and deliver enterprise-grade architectures for complex initiatives ranging from $3M–$30M+, balancing short-term wins with long-term sustainability, often with incomplete or evolving inputs.
• Maintain a big-picture architectural perspective while managing critical technical details to ensure alignment with enterprise strategy and business objectives.
• Apply enterprise architecture principles (including TOGAF, Zachman, or equivalent frameworks) to guide structure, governance, and decision-making without being overly academic or process-heavy.
• Utilize design patterns, integration strategies, and microservices principles to build resilient, scalable, and maintainable systems.

Solution Estimation & Proposal Support

• Drive end-to-end solutioning for complex client and internal initiatives, ensuring feasibility, scalability, and strategic alignment.
• Lead solution estimation, defining LOE, scope, staffing models, timelines, assumptions, and risks.
• Collaborate with Client Services and business development teams to shape solution strategies and present technical vision during proposal and pre-sales activities.

Client Advisory & Stakeholder Engagement

• Act as a trusted advisor, translating business requirements into actionable technical strategies.
• Confidently recommend, defend, and communicate architectural decisions with clarity to executives, business leaders, and delivery teams.
• Provide strategic guidance to clients, challenge assumptions constructively, and influence decision-making with data-driven insights.

Technical Leadership & Governance

• Apply deep technical knowledge across backend, frontend, DevOps, infrastructure, and cloud platforms, with a strong focus on Microsoft technologies and hybrid/distributed environments.
• Incorporate enterprise architecture governance, security standards, and regulatory compliance into solution designs.
• Create and promote reusable components, templates, and reference architectures to accelerate delivery and ensure consistency.
• Define KPIs and success metrics for architectural solutions and support post-implementation reviews to ensure value realization.

Collaboration, Mentorship & Delivery Enablement

• Work closely with product owners, delivery teams, and business stakeholders to ensure alignment and successful execution from design through implementation.
• Support project and change management efforts to ensure smooth transitions into delivery.
• Provide thought leadership and mentorship to peers and junior architects, fostering a culture of continuous learning and architectural excellence.
• Champion emerging technologies by staying current with industry trends and incorporating modern stacks and innovations where appropriate.

Qualifications

Required Experience

• 15–20+ years of enterprise technology experience, including significant experience in solution estimation and proposal development, preferably in a consulting, professional services, or digital agency environment.
• Proven success leading complex initiatives valued at $3M–$30M+ across diverse industries and client environments.
• Demonstrated experience applying enterprise architecture concepts and frameworks (TOGAF, Zachman, or similar) in practical, delivery-focused ways.

Technical Expertise

• Deep proficiency across backend, frontend, DevOps, infrastructure, and cloud platforms.
• Strong experience with Microsoft technologies, including:
• Azure (networking, compute, data services)
• Dataverse
• MS SQL
• Dynamics
• Power Platform (PowerApps, Power Automate)
• Microsoft 365 (including accessibility considerations)
• Hands-on experience with modern technology stacks, distributed systems, and integration strategies.
• Strong understanding of architectural design patterns, microservices, and trade-off analysis.

Leadership & Communication

• Exceptional ability to translate business needs into technical solutions and communicate effectively at executive levels.
• Strategic mindset that connects enterprise vision with practical execution.
• Confident decision-maker with the ability to mentor teams and build trusted client relationships.
• Ability to thrive in ambiguity and adapt solutions to evolving client and business needs.

Other Beneficial Skills

• Advanced degree in Computer Science, Engineering, or related field.
• Industry certifications (Azure, TOGAF, AWS, PMP, etc.).
• Experience with digital transformation and enterprise modernization.
• Exposure to multiple industry verticals.
• Published thought leadership or public speaking experience.
• Experience leading large, distributed technical teams.

Core Services Delivered

• Strategic Solution Architecture
• Client Advisory & Innovation Leadership
• Proposal Development & Estimation
• Enterprise Integration & Platform Strategy
• Governance & Architecture Standards
• Technical Oversight & Delivery Assurance
• Cross-Functional Collaboration & Mentorship
• Risk Management & Trade-off Analysis
• Technology Roadmapping & Portfolio Planning
• Thought Leadership & Knowledge Enablement

INT

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Position Overview

HUB is seeking a Senior Product Analyst to lead and support our AI Innovation Groups and AI Makerspace program. This role serves as the critical link between 20+ business-driven AI Innovation Groups across HUB's regions and product lines and the central AI & Automation team. The Product Analyst will work directly with AI Innovators (Makers) to capture use cases, build solution backlogs, assess business value, track solution delivery, and identify opportunities to scale regional innovations to enterprise-level capabilities. This is a hands-on role requiring both analytical rigor and a passion for enabling grassroots AI innovation across a distributed organization of 20,000+ employees.

Key Responsibilities

AI Leadership

• Serve as primary liaison to AI Innovation Groups across Marketing, Finance, Producers, Servicing, M&A, Claims, and regional operations
• Collaborate with stakeholders to align AI initiatives with business objectives and strategic priorities
• Facilitate AI innovation sessions, onboarding AI business Innovators, be a mentor for AI solutions, and facilitate learning and personal growth
• Coach and support AI Innovators as they build regional/team-specific AI solutions for their colleagues
• An expert in the AI field, using multiple AI frameworks to facilitate the delivery of business value.
• Manage pilot groups completing AI backlogs and deliver on timelines

Innovation Backlog & Use Case Management

• Capture and document AI use cases from Innovation Groups including business context, current-state pain points, and proposed solutions
• Build and maintain innovation backlogs for each Makerspace cohort using the Innovation Solution Tracking system
• Assess solution feasibility, categorizing opportunities as Regional, Multi-Regional, or Enterprise scope
• Identify patterns across Innovation Groups to surface opportunities for standardization and reuse
• Escalate high-value solutions to the AI Center of Excellence Roundtable for enterprise consideration

Business Value Assessment & Reporting

• Develop and apply consistent methodology to quantify AI solution value (hours saved, efficiency gains, revenue impact)
• Maintain the AI Innovation Value Funnel, tracking solutions from ideation through deployment
• Collect and document qualitative success stories for the Success Story Repository and communications
• Report on program metrics including solutions deployed, colleagues served, and measurable efficiency gains
• Support ROI modeling for AI Innovation Committee investment decisions

AI Champions Coordination

• Partner with AI Champions network to identify AI candidates from the AI-fluent user base
• Support the pathway from AI Champion to AI Innovator for high-potential users ready to build solutions
• Coordinate with Change Enablement team on Makerspace communications and participant selection
• Surface use cases and best practices from Innovation Groups back to AI
• Champions for peer-level dissemination

Solution Documentation & Knowledge Sharing

• Document AI solutions including prompts, Projects, workflows, and artifacts created by Innovation Groups
• Build and maintain prompt libraries and \"how-to\" documentation for reusable AI patterns
• Contribute to AI governance by ensuring solutions comply with HUB AI policies and responsible AI practices
• Create content for AI Office Hours, Town Halls, and training sessions based on Innovation Group discoveries

Required Qualifications

• 3+ years of experience in business analysis, product analysis, or similar analytical role
• Demonstrated experience with AI tools, particularly generative AI platforms (Claude, ChatGPT, Copilot)
• Strong facilitation and communication skills with ability to engage diverse business stakeholders
• Experience documenting use cases, writing requirements, and building backlogs
• Proficiency with data analysis tools (Excel, Power BI, or similar) for value assessment and reporting
• Bachelor's degree in business, Technology, Data Science, or related field

Preferred Qualifications

• Insurance or financial services industry experience
• Experience with innovation programs, grass roots development, or community-driven initiatives
• Knowledge of Claude AI capabilities including Projects, Artifacts, and prompt engineering
• Experience with Agile methodologies and backlog management tools (Jira, Azure DevOps)
• Change management or training facilitation experience
• Experience working with distributed or regional teams across multiple locations

Key Competencies

• Analytical thinking with ability to assess solution feasibility and quantify business value
• Strong interpersonal skills with ability to build relationships across business units
• Self-starter mindset with ability to work independently across multiple Innovation Groups
• Curiosity and enthusiasm for AI tools and emerging technology applications
• Excellent written communication for documentation, reporting, and knowledge sharing
• Organizational skills to manage multiple concurrent Makerspace cohorts and Innovation Groups
• Entrepreneurial mindset aligned with HUB's culture of innovation and continuous improvement

What We Offer You

At HUB International, we're invested in your success—both inside and outside of work. Our benefits include:

• Competitive base salary plus performance-based bonus
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and company holidays
• Flexible work arrangements including remote/hybrid options
• Professional development and certification reimbursement
• Opportunity to work at the forefront of enterprise AI adoption and innovation

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140,000 to $170,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Notes: Experienced Engagement Partner with background in Healthcare and Provider sector

Summary

We are seeking a seasoned Engagement Partner to lead one of our strategic client relationships in the Healthcare and Data & Analytics space. This is a high-impact, client-facing role based out of Chicago, Illinois, USA focused on enabling digital transformation, delivery excellence, and business innovation across the healthcare value chain.

The Engagement Partner should be local to the area and will own the end-to-end client engagement, delivery governance, and account growth strategy. You will be responsible for managing globally distributed teams working in a Managed Services model, including teams across onshore, nearshore, and offshore locations. The ideal candidate brings deep experience in healthcare operations, data and analytics, and emerging technologies like Generative AI.

Key Responsibilities

1. Client Engagement & Strategic Relationship Management

• Be the single point of accountability for the client relationship, focusing on delivery excellence, value realization, and client satisfaction.
• Build deep relationships with VP and C-level stakeholders across Business, IT, Data and Analytics functions.
• Understand client's business landscape and craft tailored delivery strategies.
• Run Quarterly Business Reviews (QBRs), Steering Committee Meetings, and executive workshops, ensuring alignment with client priorities and KPIs.

2. Delivery Excellence & Governance

• Lead the governance and oversight of all delivery programs
• Drive delivery excellence through implementation of best practices in quality, reliability, and predictability. Set up and manage SLAs, KPIs, and continuous improvement initiatives.
• Lead and support data platform modernization efforts and ensure robust delivery pipelines for data ingestion, transformation, and insight generation.
• Actively manage a Managed Services model: resource planning, service transitions, cost optimization, innovation infusion, and business continuity.

3. Account Growth & Expansion

• Partner with the Client Partner and Sales Teams to uncover new opportunities for growth within the account.
• Proactively identify areas for upsell/cross-sell across new LOBs, geographies, or data-driven initiatives.
• Contribute to solutioning and proposal development for client RFPs, SOWs, and new initiatives.
• Build strategic roadmaps in collaboration with client stakeholders to guide long-term innovation and transformation.

4. Team Management & Global Coordination

• Manage large-scale delivery teams distributed across onshore and offshore locations.
• Ensure resource alignment, training, and domain enablement of delivery teams for healthcare use cases and compliance needs.

5. Innovation & Generative AI Enablement

• Lead the exploration and implementation of Generative AI solutions
• Collaborate with client innovation teams to design PoCs, pilots, and scaled rollouts of AI-driven platforms and tools.

6. Financial Management & Operational Oversight

• Should be able to understand and have oversight on engagement-level functions including, budgeting, forecasting and margin optimization
• Should be able to understand program level commercial levers.

Required Qualifications

• Bachelor's degree in Engineering, Healthcare, Business, or a related field (Master's or MBA preferred).
• 15+ years of experience in IT consulting/services with a focus on Healthcare.
• Minimum 10 years of client-facing delivery leadership with large-scale engagements (100+ team members).
• Deep understanding of healthcare domain.
• Demonstrated expertise in P&L management, budget planning, and financial governance or large client accounts.
• Strong expertise in modern Data and Analytics platforms
• Strong experience operating under a Managed Services or Shared Services model.
• Proficient in Agile methodologies, ITIL, and modern delivery frameworks.
• Exceptional stakeholder management, communication, and negotiation skills.
• Experience in generative AI applications within healthcare is a strong plus.
• Ability to handle escalations, drive conflict resolution, and maintain strong relationships under pressure.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment, including but not limited to, computers, phones, and photocopiers.

Physical Demands

This position requires the frequent and repetitive use of a computer, keyboard, and mouse. Hand and finger dexterity is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO

Saama provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description

The Tool Room Supervisor manages and oversees all aspects of the day to day tool room operations and activities in Chicago. This includes the repair, modifications and improvements of existing tooling. Responsibilities include compliance with current and future codes, regulations and inspections. Working with shift leads, assigns and prioritizes activities based upon input from Production Control and Operations. Responsible for resource planning for both headcount and equipment. Provides direction on tooling condition and replace/repair recommendations. Works closely with the Safety department to ensure the Chicago tool room stays in compliance.

This is a 1st shift position supporting operations from 6am -2pm.

The base compensation range for this position is $96,500 - $125,000. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Essential Functions

• Develop, maintain and improve preventative maintenance programs for tooling
• Provides recommendations to improve tooling performance and efficiency
• Works with Foremen with scheduling of tool room personnel
• Responsible for controlling overtime and costs of the departments
• Assists with in-house design and fabrication of equipment and spare die components
• Works closely with the EHS Manager to ensure safety is a top priority at the division
• Participates as required in audits and inspections
• Monitors and reports status of tool room projects
• Assesses performance of team and provides feedback and guidance
• Assigns work requests and projects to the appropriate person.
• Ensures all paperwork and reporting are kept up to date and are completed in a timely fashion
• Communicates goals, objectives and policies to their team members.
• Will oversee the tool room apprentice program.
• Works on the successional planning of personnel and identifying technical disciplines that are understaffed. Makes recommendations for succession planning and staffing.
• Responsible for the maintaining of associated cribs
• Work with production manager/superintendents to improve throughput and quality by monitoring & improving key KPIs
• Participate in production meetings as required and communicate information back to appropriate departmental personnel

Education And Experience

• 10 or more years working with stamping dies required (Journeyman certification preferred). 20 years preferred.
• Management experience required.
• Ability to lead and influence people and work as a team member
• Takes ownership of personal and employee development
• Must have understanding of stamping tooling components and materials used to make tooling
• Must have understanding of preventative maintenance programs
• Experience with CMMS software

Competencies

• Ability to operate machines and hand tools
• Ability to read engineering drawings
• Ability to disassemble and reassemble tooling
• Must have ability to work collaboratively with others as a part of a team
• Ability to understand and enforce company policies
• Plans, prioritizes and organizes work effectively to produce measurable results
• Keeps current with new work methods and technology
• Ability to use Outlook, Excel and PowerPoint software

Work Environment

• Regularly works in a production environment which requires a constant alertness of safety requirements and dangers as they will work near heavy cutting and material handling equipment.
• Must be able to lift parts and equipment which can weigh up to 50 pounds
• Must be able and comfortable to work in a heavy-industrial environment

About Us

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in, but your previous experience doesn't exactly align, we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.

Worthington Steel (NYSEWS) is a metals processor that partners with customers to deliver highly technical and customized solutions. Worthington Steel's expertise in carbon flat-roll steel processing, electrical steel laminations and tailor welded solutions are driving steel toward a more sustainable future.

As one of the most trusted metals processors in North America, Worthington Steel and its 4,600 employees harness the power of steel to advance our customers' visions through value-added processing capabilities including galvanizing, pickling, configured blanking, specialty cold reduction, lightweighting and electrical lamination. Headquartered in Columbus, Ohio, Worthington operates 32 facilities in seven states and six countries. Following a people-first Philosophy, commitment to sustainability and proven business system, Worthington Steel's purpose is to generate positive returns by providing trusted and innovative solutions for customers, creating opportunities for employees, and strengthening its communities.

Worthington Steel Inc., and its subsidiaries, is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran's status.

At the Heart of Industrial Innovation: Join BASSETTI Group

A subsidiary of the BASSETTI Group, the company BASSETTI Americas is a major player in the publishing and integration of cutting-edge software dedicated to managing technical and scientific data and solving industrial-context issues: management of industrial risk, production (maintenance, quality, etc.), regulatory compliance, PLM, information flows in factories, laboratories, etc.

Our Mission: To bridge industrial engineering and IT to support the digital transformation of the biggest international industrial names. The company's flagship software, TEEXMA, is currently used by over 600 companies worldwide. It enables the structuring, enhancement, and capitalization of technical knowledge within industrial organizations. We are proud to count among our clients leaders in sectors such as aeronautics, energy, pharmaceuticals, and automotive (WILO, KNORR Bremse, FORVIA, WITZENMANN, etc...).

Our Strength: An international Group with local expertise. With over 500 Engineers worldwide, we offer a stimulating work environment in Germany, Canada, US, Belgium, France, Tunisia, China, and India. Our US offices are located in Chicago.

Your role as an IT Project Manager (M/W):

As part of our US Project Department, you will work alongside a team of experts to drive the development and integration of our flagship software, TEEXMA.

TEEXMA Our proprietary software is a leader in advanced technical data management for the industrial sector. From Aerospace to Healthcare and Automotive, TEEXMA addresses critical industry challenges such as Quality Management (QMS) and Laboratory Information Management (LIMS), helping our clients master their most complex information workflows.

We ensure your success from day one with a dedicated onboarding and mentorship period, allowing you to quickly gain autonomy. You will be responsible for organizing and overseeing the full lifecycle of software integration projects, ensuring high-quality delivery and client satisfaction.

Key Responsibilities:

In this role, you will be the bridge between our technical expertise and our clients' business needs. The Project Manager Engineer role will appeal to engineers or scientists with an interest in materials, additive manufacturing, mechanical, and/or software engineering.

Your missions include:

• Project Leadership: Manage project schedules, track costs, and provide regular reporting to stakeholders.
• Strategic Management: Ensure effective priority management and coordinate business-related validations.
• Client Relations: Act as the primary operational point of contact, building strong, long-term relationships with our clients.
• Engineer tailored solutions within TEEXMA by translating complex requirements into robust functional specifications and technical configurations.
• Functional Design & Configuration: Deep-dive into industry processes to architect, configure, and optimize technical workflows within the TEEXMA platform, ensuring full alignment with operational client needs.
• Preparing and presenting compelling product demonstrations, based on documented needs, requirements, and use cases.
• Change Management: Guide clients through the transition process, providing support and conducting training sessions.
• Product Evolution: Participate in peripheral projects, including functional analysis and software evolution.

Your Profile:

• You hold a Master's degree in Engineering.
• 1 to 5 years of experience in project management or software implementation (SaaS/IT sectors).
• Full professional proficiency in English
• Customer-centric, analytical, and an excellent communicator
• Strong organizational skills with the ability to manage multiple priorities simultaneously.

Why join us ?

To support our strong growth (30% per year on average), we are looking for new talents eager to build and develop their professional journey. At BASSETTI, we invest in your development. Our BASSETTI School offers regular training modules to ensure your continuous upskilling throughout your career.

Resource 1 is in need of a Sr. Data Architect/ Modeler for a long-term contract in downtown Chicago. Our client requires 2 days/week onsite (Tues/Wed or Tues/Thurs), so candidates must be local.

The consultant will join a Dynamics 365 implementation project to lead data migration, Dataverse/ CDM data modeling, and analytics enablement for various business units. They will design and validate data models and guide migration/testing efforts.

Responsibilities:

• Lead data migration strategy and roadmap for the Dynamics 365 implementation.
• Design, document, and validate Dataverse/ CDM data models and entity relationships for D365 use cases.
• Own CDM‐centric data design: map legacy/ source systems to Dynamics 365 CE & F&O CDM entities, identify gaps, propose extensions, and document modeling decisions.
• Establish best practices for CDM usage, lineage, versioning, and review gates.
• Assess downstream impacts of model and migration changes and define additional data capture or retention needs.
• Guide and review ETL/pipeline implementation with data engineering team using Synapse/ ADF/ Fabric and ADLS Gen2.
• Participate in the gathering of reporting and operational requirements and translating them into data model and migration specifications.

Required Skills & Experience:

• Experience with Common Data Model (CDM) and Dynamics 365 (CE and/or F&O) data.
• Prior experience working on a Dynamics 365 migration project.
• Experience with Dataverse/ CDM data modeling.
• Familiarity with Microsoft data stack including Synapse, ADF, Fabric and ADLS Gen2.
• Ability to develop and execute test plans, validate migrations, and identify downstream reporting impacts.

AI Forward Deployed Engineer - Build Real World AI Systems

You will be a founding level builder working directly with clients to design, architect, and deploy production grade AI systems from day one.

This is a high ownership opportunity to operate at the intersection of engineering, strategy, and product, helping organizations translate abstract AI ambitions into real systems that deliver measurable business impact. You will function less like a traditional engineer and more like a startup founder embedded within each engagement, defining problems, shaping solutions, and driving delivery from concept through launch.

In this role, you will design and implement end to end AI solutions, build scalable architectures, and deploy cloud native systems that support real world workflows. Your work may include LLM integrations, document processing pipelines, vision systems, and modern backend platforms, with reliability, performance, and maintainability treated as first class priorities.

This role is intentionally designed for builders who want founding style impact without needing to start their own company. You will be trusted to make decisions, operate in ambiguity, and take ownership of systems that directly influence how organizations adopt and scale AI.

If you enjoy building from zero, shaping technical direction, and turning undefined challenges into shipped products, this is the role for you.

No up-to-date resume required.

We are looking for a Strategic Sourcing Expert in Logistics to own the end-to-end sourcing and lifecycle management of Industrial Safety & PPE / Industrial Supplies industry, with a strong B2B distribution and manufacturing-adjacent profile.

The role focuses on transport and warehouse, covering the full lifecycle: sourcing, commercial structuring, transport and warehouse strategy, maintenance concepts, and cost optimization.

We are deliberately open to candidates from different backgrounds — including strategic sourcing, logistics procurement, transport management, or commercial/sales roles with equipment manufacturers or service providers — as long as you bring strong commercial judgment and a lifecycle mindset.

Key Responsibilities:

• Develop and implement end-to-end category strategies for logistics services, including:
• Transportation: FTL, LTL, parcel, intermodal (where applicable)
• Warehousing: ambient, value-added services, overflow and peak-capacity solutions
• Align logistics sourcing strategies with the business growth, network design, and customer service objectives.
• Deliver measurable value through cost savings, lane optimization, specification and service-level standardization, and supplier consolidation.
• Lead should-cost analyses, TCO modeling, and benchmarking across transport and warehousing categories.
• Analyze key cost drivers (fuel, labor, capacity, service levels, network configuration).
• Use data and market intelligence to anticipate risks, inflation exposure, and capacity constraints.
• Structure and negotiate commercial models (purchase, leasing, lease-to-own, service-inclusive models).
• Own the full asset lifecycle from specification to end-of-life.
• Optimize total cost of ownership (TCO) across capex, maintenance, servicing, and downtime.
• Work with engineering and operations to standardize specifications and reduce fleet complexity.
• Manage regional supplier relationships (OEMs, dealers, leasing companies, service providers).
• Partner closely with airport operations, engineering, safety, and finance teams.
• Ensure compliance with local regulations, airport standards, and safety requirements.
• Translate operational requirements into effective sourcing and contracting solutions.
• Identify, qualify, and manage strategic carriers, 3PLs, warehouse operators, and logistics service providers.
• Prepare, run strategic sourcing events (RFI, RFP, negotiations, eAuctions where applicable) and contract negotiations, including:
• Rate structures and indexation mechanisms
• SLAs, KPIs, and service performance standards
• Safety, compliance, and insurance requirements

Requirements:

• University degree (Bachelor's or Master's) or equivalent professional experience.
• 4–7+ years of experience in:
• Strategic sourcing or category management experience.
• Logistics sourcing, fleet sourcing, or heavy equipment categories.
• Experience with RFQs/RFPs, negotiations, and contract management.
• Experience managing or sourcing vehicle fleets or logistics assets.
• Strong understanding of maintenance, uptime, and operational requirements.
• Exposure to TCO-driven decision-making.
• Strong exposure to road transport and time-critical logistics; air freight experience is a plus.
• Experience in Industrial Safety & PPE / Industrial Supplies, food logistics, FMCG, or similarly operationally intensive environments is highly desirable.
• Solid understanding of transportation markets, pricing mechanisms, and cost drivers.
• Strong analytical and stakeholder communication skills.
• Comfortable working in international, matrix-driven organizations.
• Fluent in English or another language (e.g. Spanish, French, German) is an advantage.
• Execution-oriented with a strong operational mindset.
• Structured, pragmatic, and resilient in fast-paced environments.
• Curious and motivated to deepen transportation and logistics expertise in an aviation context.

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Customer Satisfaction Representative manages a designated customer portfolio within the region, acting as the main contact, assessing their needs, prioritizing tasks, and cultivating robust relationships to optimize service processes.

What you will be doing:

• Manage a specific customer portfolio within a defined region, serving as the primary point of contact
• Foster strong customer relationships, understand their business needs, and collaborate to enhance service processes for mutual benefit
• Assess customer needs and prioritize tasks, including triaging workload for hotline engineers
• Executes all activities in line with guidance from local management
• Responsible for processing day to day part sales and orders

Key tasks and Responsibilities:

• Customer Interaction Management: Serve as the initial point of contact for customer inbound inquiries, handling case logging, management, and follow-up.
• Coordination and Collaboration: Coordinate and collaborate with field service dispatchers and spare parts inquiries to ensure timely resolution of customer issues.
• Case Handling and Resolution: Manage end-to-end resolution of cases, including but not limited to identifying part numbers, creating orders, and confirming delivery times with customers.
• Spare Parts Logistics: Coordinate with the purchasing department to ensure timely delivery and distribution of parts for customer service needs. Confirm delivery times and dispatch status for spare parts from the central warehouse.

KPI's:

• Achieve overall company sales objectives and targets
• Business results measured by Customer Satisfaction (NPS), repeat machine sales, and after sales targets.
• Increase coverage of the ByCare Program

Key Skillset:

• Technical Proficiency: Strong general technical aptitude.
• Personal & Interpersonal Skills: Effective communication and rapport-building with customers. Clear explanation of mechanical issues and multitasking abilities.
• Adaptability and Flexibility: Quick learner adaptable to new challenges. Efficient multitasker with effective time management skills.
• Additional Skills & Requirements: Proficient in MS Office, SAP, and Salesforce systems. Background in electrical or mechanical engineering preferred, with field service or customer support experience beneficial.

Your education & experience:

• High School Diploma and 3-5 years of work related experience.

What's in it for you:

• PTO
• Benefits (Medical, Dental, Vision, STD/LTD)
• Life Insurance
• Paid Holidays
• 401k with 100% match up to 5%

People power our purpose:

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.

We look forward to receiving your online application

Technical Account Manager (TAM) – MSP / Infrastructure Focus

Location: Naperville, IL (Initial 2 weeks for training), Chicago, IL- for later; Hybrid

Employment Type: Full-Time (not for vendors)

About the Role:

We are seeking a highly technical Technical Account Manager (TAM) to join our team. This is a hands-on, client-facing role focused on assessing technical environments, performing audits, identifying gaps, and driving best-practice recommendations across multiple client environments.

This role is ideal for someone with a strong infrastructure, networking, or cloud background who enjoys analyzing systems, understanding configurations, and providing actionable insights, rather than performing configuration or implementation tasks.

Key Responsibilities:

• Log into client systems, firewalls, and network environments to analyze data and assess system health.
• Perform technical assessments and audits, identifying gaps, risks, and areas for improvement.
• Recommend and document best practices and remediation plans.
• Serve as a client-facing technical advisor, translating findings into business impact for stakeholders.
• Support multiple clients in an MSP or multi-tenant environment, adapting to varying levels of technical maturity.
• Maintain documentation standards and ensure accurate, up-to-date records of technical findings.
• Collaborate with internal teams to escalate issues and ensure continuous improvement.

Qualifications:

• 3–5 years of hands-on experience in systems engineering, infrastructure, network engineering, or cloud environments.
• Experience with MSP or multi-client environments preferred.
• Strong understanding of networking concepts, firewalls, servers, and infrastructure, with the ability to interpret logs and configuration data.
• Experience conducting technical audits, assessments, or health checks.
• Strong executive-facing communication skills; able to present technical findings to business stakeholders.
• Familiarity with security and governance frameworks is a plus.
• Proactive, detail-oriented, and able to manage multiple priorities across clients.

Nice-to-Have:

• Exposure to cybersecurity frameworks, policy reviews, and managed security tooling.
• Experience with documentation and compliance standards in MSP environments.