Engineering Jobs in Hoffman Estates Cook County Il Remote

227 positions found — Page 6

Contols Engineer
Salary not disclosed
South Elgin, IL 2 days ago

Controls Engineer – Automation & Robotics (6 Openings)


Location: Elgin, IL (On-site)

Job Type: Direct Hire | Full-Time


Compensation: $95,000 – $150,000 (up to $160,000 for exceptional experience)

Benefits: Comprehensive benefits starting Day 1 (medical, dental, vision, 401k, stock programs, PTO, holidays)


About the Role


We are expanding our Automation Development team and are seeking Controls Engineers to support the design and build of highly advanced, custom automation and robotic equipment for autonomous vehicle production. This is a hands-on role focused on conceptual, in-house engineered systems—not repetitive builds or catalog automation.


Engineers in this group own projects end-to-end, from early concept and proof-of-principle through programming, debug, factory acceptance testing, and on-site integration. The current flagship project supports a next-generation autonomous vehicle platform, with the first production units already shipped.


This role is ideal for Controls Engineers coming from systems integrators or custom machine builders who enjoy variety, ownership, and technically challenging work.


Key Responsibilities

  • Design, program, and debug PLC, HMI/SCADA, robotics, servo, and machine vision systems
  • Develop control architectures for custom automation and robotic equipment
  • Review electrical schematics and contribute to hardware and network architecture
  • Perform system bring-up, debugging, validation, and factory acceptance testing
  • Collaborate closely with mechanical engineers, assembly teams, and manufacturing
  • Support equipment installation and integration at U.S. manufacturing facilities


Travel

  • Typical travel averages 10–25% (historically fluctuates by project)
  • Travel is limited to 4 U.S. manufacturing locations (California, Texas, Nevada)


Qualifications

  • Experience in custom automation, robotics, or systems integration
  • PLC programming experience ( Siemens preferred, Rockwell/Allen-Bradley also acceptable )
  • Engineers proficient in Rockwell who are open to transitioning to Siemens are strongly encouraged to apply
  • Experience with HMI/SCADA platforms (WinCC, Ignition, FactoryTalk, or similar)
  • Bachelor’s degree in Electrical Engineering, Controls, Mechatronics, Automation, or related field (or equivalent experience)


Why This Opportunity Stands Out

  • Work on fully conceptual, in-house designs with protected intellectual property
  • Exposure to cutting-edge autonomous vehicle and robotics technology
  • Projects that most automation houses and integrators never get access to
  • Strong compensation, Day-1 benefits, and long-term growth potential
  • Collaborative engineering culture with high technical standards and visibility
Not Specified
Manufacturing Process Engineer - Precision Machining
🏢 TekPro
Salary not disclosed
Addison, IL 2 days ago

TekPro is partnered with a precision machining manufacturer in the Chicago area that is looking to add a Process Engineer to their team. Our client offers modern CNC equipment, a clean and organized facility, and the opportunity to work on complex precision machined components.


This role is ideal for someone with experience in a precision machining environment who enjoys developing manufacturing processes, working with engineering and production teams, and supporting the launch of new parts into production.


Key responsibilities include:

  • Developing detailed manufacturing process plans for new parts using SolidWorks for modeling and drafting and Visual Manufacturing (ERP) for documentation
  • Reviewing customer purchase orders, drawings, and specifications to ensure all requirements are incorporated into the manufacturing process plan
  • Ensuring manufacturing process plans comply with all drawing, purchase order, and specification requirements
  • Reviewing existing tooling and gage inventory for use in the manufacturing process
  • Designing and ordering new tooling when necessary
  • Working closely with manufacturing teams to troubleshoot and resolve production issues as they arise
  • Supporting continuous improvement of manufacturing processes and production efficiency



If you have experience in manufacturing engineering or process engineering within a CNC machining environment and are interested, apply now to learn more!

Not Specified
Key Accounts Manager (KAM) - Plastics Color & Additives
Salary not disclosed
Elgin, IL 2 days ago

Companies Overview: Peacock Colors Company (PCC) was founded in 1925 in Chicago, IL as a paint and ink company. For the last 50 years Peacock has manufactured colorants and additives for the plastic processing industry. Vortex Liquid Color Company (VLCC) was founded in 1996 in Sheboygan, WI and provides liquid color concentrates for many engineering and commodity polymers. We create color chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Poly Compounding specializes in toll compounding of heat and shear sensitive engineered plastics with technical know-how and decades of experience in developing customized compounding processes specific to the need of the application. All enterprise companies contribute to the success of our customers by providing them brilliant colors, long stable color life, specialty compounds and draw the attention of consumers. We are leaders in our field and work relentlessly to satisfy our customer needs.


Key Accounts Manager (KAM) Plastics Colors and Additives:


Summary:


Key Accounts Manager (KAM) Plastics Colors and Additives: is responsible for the growth of Peacock Color and Vortex Liquid Color product sales in the Americas. Focus on retaining and growing current customers, pipeline of new customer development and closure, forecasting, support customer orders, line scheduling and maintaining all customers within payment terms. Scout new potential customers in previously unknown industrial markets and/or new applications. Create, maintain, and close opportunity in the pipeline to drive above-market growth. Key successes factors include negotiating, project management, networking and ability to build and maintain strong customer relationships. Ability to communicate effectively with all employees as well all customers. Upholds and supports organizational goals and values. Ability to handle multiple activities and must be outgoing, self-driven, pleasant & very personable.


Key Responsibilities:


Key Account Development & Sales Management:


  • Own the relationship and projects at core customers and find new opportunities for growth within the accounts. Improve PCC share via gaining competition share.
  • Find new/new accounts and drive new business growth by gaining technical specification at customer in the Americas. Understand Customer CTQ’s and relate it back to technical team to develop product for commercial success.
  • Balance short term and long-term business objective effectively: drive new business growth and building a strong target position for the future.
  • Develop strong technical understanding of Color and liquid color products in traditional and new application area.
  • Identify and assess the current customer base and prospects for selling additional PCC. This includes selling price, volume, and customer buying criteria, market/business dynamics and entry strategies.
  • Relationships & customer satisfaction.
  • Short-term & long-term forecasts.
  • Manage complaints.
  • Manage credit terms/account receivables.
  • Proactively leverage relationships to obtain the Voice of Customers, understand & articulate value propositions, and monitor the competitive landscape.


Project Management:


  • Utilize skills to map new business projects and application development (see below)
  • Manage projects and developments through the development process and drive completion of milestones per established timelines.
  • Strong problem-solving skills


Application Development:


  • Utilize specific technical expertise to translate innovations and differentiated products to commercial success.
  • Interact with Color development lab and manufacturing organizations to facilitate success by communicating unmet needs in new applications.
  • Internal and external influencing skills
  • Communicate product quality needs to Manufacturing and technical personnel.


Teamwork is critical due to the diversity of talents involved. Focus of the team on key deliverables and the value of the market dynamic are very important. Development of the capabilities of each direct report is important to the succession options for the company.


Core Competencies (A must have):


  • Communication skills: Effectively respond to customer needs, demonstrate listening, questioning, clarifying and summarizing skills.
  • Commercial/Negotiating Skills: Build consensus and agreement at customer organization and secure commitments.
  • Business Decision Making: Financial acumen, cost and benefits, lean for past experience, problem solving and develop solutions.
  • Strategic Thinking: Develop and execute business strategy, understand competitors-strength and weakness, understand and address the needs of multiple customers.
  • Results Oriented: Proven commercial track record with sustained business results and topline growth, accountability for target follow up and closure. Ability to break complex problems into manageable task and direct necessary resources to meet and beat deadline.
  • Passion for Excellence: Integrity and resilience a must. High level of collaboration, willing to accept constructive criticism/feedback, lead with example, exhibit and expect hard work, deep passion and breed success.


QUALIFYING & REQUIREMENTS:


  • BS degree in business, science or engineering or equivalent experience.
  • Minimum 3-5 years of experience in sales and marketing in differentiated markets.
  • Ability to interact with R&D and manufacturing to facilitate developments, complaint investigations etc.
  • Business development, application development, project management, and pull-through marketing experience with proven track record.
  • Background in the plastics industry, but not required.
  • Proven ability to influence internal and external decision makers.
  • Results oriented.
  • Strong communication and sales skill.
  • Strong team player.
  • Comfortable and efficient with working independently.
Not Specified
Manufacturing Engineering Technician
🏢 Revcor
Salary not disclosed
Carpentersville, IL 2 days ago

Job Summary:

Hands-on technician to assist with production troubleshooting and support projects to improve manufacturing methods. Assist manufacturing engineers to address equipment and tooling needs to reduce costs and improve product quality on fans, wheels, blower packages, and corresponding component parts.


Responsibilities:

  • Under technical direction, troubleshoot and analyze manufacturing problems and implement corrective actions for high quality, efficient manufacturing solutions.
  • Support workflow analysis, work methods, plant and department layouts for improved product flow in production.
  • Help identify required tools, jigs and fixtures, or other new or special equipment required for new production or improvements to existing production lines.
  • Assist in the development of justifications for the purchase of manufacturing equipment.
  • Assist with the installation and debugging of production equipment.
  • Update and maintain visual and written work guidelines.
  • Update and maintain manufacturing routings.
  • Assist in the development of manufacturing infrastructure to integrate or deploy new manufacturing processes.
  • Perform time studies and monitor or measure manufacturing processes to identify ways to reduce losses, decrease time requirements, or improve quality.
  • Perform other manufacturing tasks as assigned.


Qualifications:

  • Associates Degree in Manufacturing or Mechanical Engineering Technology. Must have a good mechanical aptitude of general machinery.
  • Excellent communication and organizational skills.
  • Ability to develop data-driven solutions in a manufacturing environment.
  • Proficient in Solidworks or similar 3D modeling package.
  • Experience with manufacturing data analysis.
  • Experience in Excel is preferred.
Not Specified
Buyer - Manufacturing (Engineered-to-Order Equipment)
Salary not disclosed
Itasca, IL 2 days ago

Company Description

EllisLudell, headquartered in Itasca, Illinois, has been a leader in the industrial laundry sector since 1898, offering cutting-edge equipment and solutions. Known for their expert engineering, they design advanced machinery such as Sideloader Washer/Extractor and WHISPERDRYer and provide innovative systems like the Uptime Intelligent Machine Management platform. Focused on sustainability, Ellis develops products that minimize water and energy consumption, reducing costs and environmental impact. With clients in industries such as healthcare, hospitality, and food processing, Ellis specializes in delivering customized solutions that enhance performance and efficiency. Their commitment to innovation and environmental stewardship solidifies their leadership in the industrial laundry industry.


Role Description

At EllisLudell, our Buyers don’t just place orders — they help keep production moving.


We design and manufacture engineered-to-order industrial laundry and water treatment systems used across North America. Every machine we build is different. Every project has a schedule. And every late part has the potential to delay customer shipments.


We’re looking for a mid-level Buyer who thrives in a fast-paced manufacturing environment and enjoys solving real problems — working directly with Engineering, Production, Customer Service, and suppliers to make sure materials arrive when they’re needed.


If you’ve ever found yourself chasing down a critical component so a build doesn’t stall… this might be the role for you.


What You'll Be Doing

  • Issue purchase orders for mechanical, electrical, and fabricated components based on engineering BOMs and production schedules
  • Monitor open orders and proactively follow up with suppliers to ensure on-time delivery
  • Expedite late or critical materials to prevent production delays
  • Communicate delivery risks or supply disruptions to internal stakeholders
  • Collaborate with Engineering regarding design changes and part revisions
  • Work with Production and Customer Service to align material availability with build schedules
  • Participate in production meetings as needed
  • Engage directly with shop floor personnel to identify and resolve material shortages
  • Maintain purchasing data in ERP system
  • Support vendor communication regarding order status, lead times, and pricing updates
  • Identify opportunities to improve planning and reduce reactive expediting
  • Participate in occasional supplier visits, particularly during onboarding or when addressing delivery/quality concerns


Qualifications

  • 3+ years of purchasing experience in a manufacturing environment
  • Experience working within an ERP system
  • Strong organizational and time management skills
  • Proficiency in Microsoft Excel
  • Ability to manage multiple priorities in a deadline-driven environment
  • Effective communication skills across departments and with suppliers


Preferred (But Not Required)

  • Experience in engineered-to-order or custom equipment manufacturing
  • Ability to read and interpret engineering drawings or BOMs
  • Experience purchasing mechanical or electrical components
  • Exposure to supplier performance management or vendor negotiation
  • APICS certification or similar supply chain training


Compensation & Benefits

  • Salary Range: $70,000 – $90,000 annually (based on experience)
  • Health insurance
  • 401(k)
  • Paid time off
  • Company holidays
Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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