Engineering Jobs in Hayward

Staff Data Scientist – Sales Analytics

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're looking for a Staff Data Scientist to drive Sales and Go-to-Market (GTM) analytics, applying advanced modeling and experimentation to accelerate revenue growth and optimize the full sales funnel.

About the Role

As the senior data scientist supporting Sales and GTM, you will combine statistical modeling, experimentation, and advanced analytics to inform strategy and guide decision-making across our revenue organization. Your work will help leadership understand pipeline health, predict outcomes, and identify the levers that unlock sustainable growth.

Key Responsibilities

• Model the Business: Build forecasting and propensity models for pipeline generation, conversion rates, and revenue projections.
• Optimize the Sales Funnel: Analyze lead scoring, opportunity progression, and deal velocity to recommend improvements in acquisition, qualification, and close rates.
• Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of pricing, incentives, and campaign initiatives.
• Advanced Analytics for GTM: Apply machine learning and statistical techniques to segment accounts, predict churn/expansion, and identify high-value prospects.
• Cross-Functional Partnership: Work closely with Sales, Marketing, RevOps, and Product to influence GTM strategy and ensure data-driven decisions.
• Data Infrastructure Collaboration: Partner with Analytics Engineering to define data requirements, ensure data quality, and enable self-serve reporting.
• Strategic Insights: Present findings to executive leadership, translating complex analyses into actionable recommendations.

About You

• Experience: 6+ years in data science or advanced analytics roles, with significant time spent in B2B SaaS or developer tools environments.
• Technical Depth: Expert in SQL and proficient in Python or R for statistical modeling, forecasting, and machine learning.
• Domain Knowledge: Strong understanding of sales analytics, revenue operations, and product-led growth (PLG) motions.
• Analytical Rigor: Skilled in experimentation design, causal inference, and building predictive models that influence GTM strategy.
• Communication: Exceptional ability to tell a clear story with data and influence senior stakeholders across technical and business teams.
• Business Impact: Proven record of driving measurable improvements in pipeline efficiency, conversion rates, or revenue outcomes.

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the \"DMV-like\" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

• Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
• Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
• Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
• Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
• Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
• Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
• Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

• Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
• Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
• Advise customers on best practices for leave experience design and product set-up and configuration.
• Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

• Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
• Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
• Balance customer customization requests with product scalability considerations.

Technical coordination

• Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
• Work with product management on customer requests for new features.
• Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
• Develop customer UAT test cases and facilitate UAT prior to launch.
• Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

• Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
• Create and deliver tailored enablement content.
• Support internal champions at the customer organization to stimulate adoption.
• Host live training sessions or webinars for customer teams and users.
• Formalize the handoff to Customer Success by partnering to create a comprehensive \"Success Plan\" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

• Successfully lead 3-5 enterprise implementations from kickoff to launch
• Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
• Build repeatable processes and documentation that reduce engineering dependency over time
• Become a trusted advisor to customer stakeholders on leave program strategy
• Identify product gaps and advocate for improvements based on customer feedback
• Help us scale the implementation function by mentoring future team members

What we are looking for (required)

• 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
• Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking \"how can we do this faster/better with AI?\" rather than defaulting to manual processes.
• Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
• Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
• Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
• Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
• Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

• Direct experience with leave administration, benefits program management, or HRIS implementations
• Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
• Experience at an early-stage software company during rapid scaling
• Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

• Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
• Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
• Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
• Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
• Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.

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About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you'll be working on:

• Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
• Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
• Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
• Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
• Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
• Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
• Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
• Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
• Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you'll bring to the team:

• Bachelor's degree in Engineering, Construction Management, or a related technical discipline
• 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
• Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
• Proven experience establishing and enforcing scheduling standards across multi-project portfolios
• Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
• Experience integrating schedule and cost data to inform leadership decisions
• Demonstrated leadership managing and guiding scheduling teams and external service providers
• Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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Head of Customer Experience

San Francisco (On-site)

$185K–$250K + Bonus + Equity

36 million businesses in America need insurance. 77% are underinsured. The system is slow, opaque, and human-heavy.

We're building the inverse: a 90%+ AI-led commercial insurance platform — and defining what the human layer should be.

We're scaling from 5,000 → 100,000+ customers. Customer Experience is where that scale either breaks... or compounds.

The Role

This is not a call center leadership role.

You will own the full service lifecycle — COIs, endorsements, renewals, claims coordination, billing escalations, quality, and trust — and build the systems that allow CX to scale 10x without 10x headcount.

You'll:

• Work directly with the CEO
• Start in the queue to learn the edge cases
• Partner deeply with Product & Engineering
• Turn recurring friction into automation, self-serve, and smarter routing
• Build the AI → self-serve → human → escalation model

The question isn't "How do we respond faster?"

It's "Why are we responding at all?"

You Might Be a Fit If:

• You've scaled CX/Ops through 10x+ growth
• You've built systems, not just hired teams
• You're comfortable in sprint planning, specs, UAT, and prioritization tradeoffs
• You've personally handled escalations at scale
• You default to building before buying

Bonus: Experience in insurance, fintech, lending, or other regulated environments.

If you've survived hypergrowth and want to design the operating system that powers a computational insurance business, let's talk.

MEP Electrical Engineer and Senior MEP Electrical Engineer

New York City, NY or San Francisco, CA

Permanent, Full Time

HC Solutions Group is partnering with a nationally recognized MEP consulting engineering firm with offices in New York City and San Francisco to identify an Electrical Engineer, and a Senior Electrical Engineer to join their growing team. This client is a design driven firm known for delivering high performance, sustainable, and architecturally significant projects across diverse building types.

Both roles offer the opportunity to work on complex, innovative building systems from schematic design through construction administration in a collaborative, principal led environment.

About the Role

The MEP Electrical Engineer and Senior MEP Electrical Engineer will be responsible for the design, documentation, and coordination of electrical building systems for commercial, institutional, and mixed use projects. These professionals will collaborate closely with architects, owners, and multidisciplinary MEP teams to deliver technically sound and constructible solutions.

The Senior MEP Electrical Engineer will take on expanded technical leadership, detailed system design responsibility, and mentorship of junior staff.

Key Responsibilities

Responsibilities for both roles include:

• Conceptualize electrical systems and communicate design strategies to clients and stakeholders

• Develop high quality construction documents and technical specifications

• Perform engineering calculations including load analysis, short circuit studies, voltage drop, feeder sizing, generator sizing, and lighting power density

• Design emergency power systems and prepare associated documentation

• Prepare building assessments and due diligence reports outlining existing conditions and system recommendations

• Participate in construction administration including field observations, contractor coordination, submittal review, RFIs, punch lists, and cost review

• Coordinate with internal MEP disciplines and external consultants

• Build and maintain strong client relationships

Additional responsibilities for the Senior MEP Electrical Engineer:

• Prepare detailed power one line diagrams, grounding diagrams, fire alarm layouts, lighting control systems, and complex distribution systems

• Lead project teams and manage electrical scope across multiple phases

• Mentor and develop junior engineers and designers

• Serve as a technical resource for complex code interpretation and system design decisions

Qualifications

MEP Electrical Engineer

• Bachelor's Degree in Electrical Engineering or Architectural Engineering

• Minimum 3+ years of experience in MEP building design

• Experience across multiple project phases from schematic design through construction administration

• Proficiency in Revit, AutoCAD, and Microsoft Office

• Strong knowledge of NEC, NFPA codes, and applicable building codes

• Experience with engineering calculations and energy compliance documentation

• LEED Accreditation preferred

Senior MEP Electrical Engineer

• Bachelor's Degree in Electrical Engineering or Architectural Engineering

• 6 to 10 years of experience in the MEP buildings industry

• Licensed Professional Engineer preferred or required depending on project responsibility

• Demonstrated experience leading electrical system design for complex projects

• Advanced knowledge of NEC, NFPA, and applicable state and local codes

• Strong construction administration experience including submittal review and field coordination

All candidates must be legally authorized to work in the United States without current or future sponsorship.

Key Competencies

• Experience with diverse building types including commercial, institutional, and high performance facilities

• Strong verbal and written communication skills

• Desire to grow into or continue in project management leadership roles

• Creative problem solving and analytical thinking

• Commitment to sustainable and high performance building design

Why Consider This Opportunity

• Offices in both New York City and San Francisco

• Work on architecturally significant and sustainable projects

• Collaborative, principal involved leadership structure

• Strong technical mentorship and professional development

• Exposure to high profile clients and complex design challenges

If you are an MEP Electrical Engineer or Senior MEP Electrical Engineer seeking an opportunity in New York City or San Francisco with a top tier consulting engineering firm, we would welcome the opportunity to speak with you.

Apply today to learn more about these openings!

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

• Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
• Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
• Implement quality assurance processes including audits, coaching, and performance monitoring.
• Ensure adherence to state-specific notary laws and RON regulations.
• Manage workforce planning and session fulfillment to maintain strong service levels.
• Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
• Partner with Product and Engineering to improve tools and workflows for notaries and customers.

• 10+ years of leadership experience in operations, customer experience, or service delivery.
• Experience building and managing distributed or remote teams.
• Strong background in training, quality management, and operational process improvement.
• Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
• Data-driven leader with strong cross-functional collaboration skills.

Role Summary

We are seeking a seasoned business leader to build and lead our North America operations in AI Data Center and Server Power solutions.

This role carries full market ownership responsibility — including strategy, revenue growth, key account acquisition, and organizational build-out — with direct exposure to executive leadership.

What You Will Own

• Define and execute North America go-to-market strategy and multi-year growth roadmap.
• Establish and expand strategic relationships with Hyperscalers (CSP), OEM/ODM partners, server manufacturers, and data center operators.
• Drive revenue growth, pipeline development, pricing strategy, and commercial negotiations.
• Build and scale the regional team across business development and technical support functions.
• Lead executive-level customer engagement, including roadmap alignment and long-term supply agreements.
• Translate industry shifts (AI/GPU architecture, high-power PSU, digital power, GaN/SiC) into competitive positioning.
• Partner closely with global R&D, product, and operations teams to ensure execution excellence and scalable delivery.

What We're Looking For

• 8+ years of leadership experience in AIDC, IDC, server power, or power electronics industries.
• Strong track record selling into North American Hyperscalers, server OEMs, or major data center operators.
• Deep understanding of AI server power systems (high-density PSU, redundant architecture, UPS).
• Demonstrated success building new markets or scaling regional operations (0→1 or 1→N growth experience).
• Executive presence with strong negotiation and cross-cultural collaboration capability.
• Bachelor's degree or above in Electrical Engineering, Power Electronics, or related field preferred.
• Based in the Bay Area; able to travel globally as required.
• Native-level Mandarin and fluent English required.

Why This Role

• Direct ownership of North America strategy in a high-growth AI infrastructure market.
• Opportunity to build a regional organization from the ground up.
• Executive visibility and meaningful impact on global expansion.

Automation CSV Engineer (Biotech/Pharma)

Location – California Bay Area

Please note: We are only considering W2 candidates at this time. Applications from third-party vendors or C2C arrangements will not be considered.

ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Headquartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involved in almost every facet of global pharmaceutical and biotechnology facility design and process engineering and quality system projects.

ADVENT's services include process engineering, automation engineering, project engineering, facility/system design, start up and commissioning, validation and compliance consulting for distinguished and successful biotechnology and pharmaceutical manufacturing companies.

The successful candidate will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

This is an outstanding opportunity to join our growing team!

Position Overview

We are seeking an experienced Sr. Automation CSV Engineer to support a complex automation system migration project at a large, regulated biotechnology/pharmaceutical manufacturing site in the California Bay area. The ideal candidate will bring deep, hands-on expertise in PCS and MES system migration, validation, and implementation, with a strong preference for experience in Rockwell and PharmaSuite environments.

This role requires a senior-level engineer capable of independently executing and leading CSV and automation activities while collaborating closely with cross-functional teams.

Key Responsibilities

• Lead and execute CSV and automation activities for PCS/MES system migration projects
• Support implementation, migration, commissioning, and validation of:
• PCS systems (Rockwell, Honeywell)
• MES systems (PharmaSuite, POMSnet)
• SCADA and PLC platforms
• Author, review, approve, and execute CSV lifecycle documentation, including:
• Validation Plans
• Risk Assessments
• Test Protocols (IQ/OQ/PQ)
• Traceability Matrices
• Validation Summary Reports
• Ensure compliance with SDLC, 21 CFR Part 11, Annex 11, Data Integrity, and GAMP 5
• Manage and document software changes throughout the SDLC per site procedures
• Support programming, configuration, commissioning, and validation of Rockwell and PharmaSuite platforms
• Collaborate with automation, IT, QA, and manufacturing teams
• Support troubleshooting, root cause analysis, and deviation investigations as needed
• Communicate effectively with stakeholders at all levels

Required Qualifications

• 8+ years of experience in CSV and Automation within a regulated biotech/pharma environment
• Hands-on experience with implementation, migration, and validation of:
• PCS (Rockwell and/or Honeywell)
• MES (PharmaSuite, POMSnet)
• SCADA/PLC systems
• Strong, hands-on expertise with Rockwell and PharmaSuite (required)
• In-depth knowledge of:
• SDLC
• 21 CFR Part 11 / Annex 11
• Data Integrity
• Computerized System Validation (CSV)
• Ability to work independently and collaboratively in team environments
• Excellent verbal and written communication skills

Preferred Qualifications

• Familiarity with S88 Batch Standard
• Experience with Rockwell software object development
• MES recipe authoring and testing experience
• Experience with Kneat

Additional Information

• This position requires 100% onsite support in California
• Long-term project opportunity in a regulated manufacturing environment

About Evergreen

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About the Role

This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.

What You'll Do

Strategic Leadership and Transformation

• Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
• Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
• Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
• Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
• Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.

Technology Strategy and Execution

• Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
• Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
• Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
• Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
• Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.

What You'll Bring

• 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
• Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
• Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
• Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
• Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
• Exceptional skills in executive presentation, negotiation, and relationship management.
• A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
• Strong negotiation and problem-solving abilities.
• Willingness to travel for client engagements and strategic events as needed.
• Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
• Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

You will use your leadership and organizational skills to support the access management specialist's that ensure client access control systems and processes. This role will also utilize their badging and security experience to coordinate and/or support cross-functional programs and projects related to access management operations, in line with client requirements.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies
• Serve as key POC for access-related escalations
• Build strong partnerships with client, vendors
• Monitor access management metrics and performance
• Provide guidance and counseling support to internal team members
• Oversee performance several Access Management Specialists

Required Qualifications:

• Minimum of 3-5 years of experience in Security Badging, Access Control fields.
• 2-3 Years of Leadership experience overseeing operations
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred
• Experience and knowledge in hardware functionality and locking mechanisms is a huge plus

Work Schedule:

• Primary schedule: Monday through Friday 8am to 5pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: 80,000-95,000/yr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.