Engineering Jobs in Fullerton

Crane Authentication is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world's leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. Crane is also a provider of high-security and compliance solutions to governments. At Crane, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues, and enforce compliance. Customers from different business sectors and levels of government trust its team of 1,250 people for their expertise in R&D, security design, engineering, and data-driven insights. With a presence in 15 countries on three continents, the Crane Authentication team understands the regional nuances of the opportunities and challenges facing its customers.

The Customer Service Representative serves as the main contact to resolve customer issues and foster a positive relationship between the customers and the company.

Essential Functions Performed by the Position

· Responds and ensures customer enquiries and requests are addressed in a timely manner.

· Coordinates with the sales team and internal departments to ensure the production quality and customers' requirements are met.

· Handles customer complaints according to the company procedures and service standard.

· Communicates with the sales team and internal departments to maintain updated customer profile information.

· Prepares proforma invoices for Prepaid Customer, track the payment and inform the accounting Dept. to release the order to customer.

· Takes orders, determines charges, and oversees billing or payments.

· Provides information about products and services and responds to questions and complaints professionally.

· Maintains accurate records of all transactions made in connection with work.

· Performs desk coverage duties for Buyer within US Office when employee is out of office.

· Provides warehouse support on an as needed basis.

· Provides internal support to other teams on an as needed basis.

Position Qualifications Education:

· Bachelor's degree is desirable.

Experience:

· At least one year's experience in a customer facing role.

· At least one year's experience in the garment/textile/sportswear industry.

Knowledge, Skills, and Abilities :

· Customer/supplier liaising skills.

· Effective communication skills in listening, speaking, and writing, to respond to the customer clearly and accurately.

· Understand customers' needs and concerns to resolve the topic as efficiently and effectively as possible.

· Respond to questions and complaints in a friendly and professional manner.

· Good interpersonal skills. Be patient and polite, especially when dealing with difficult customers.

· Able to analyze situations, investigate problems, and determine solutions.

What we offer:

Crane offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Overall Purpose: The Design Engineer will independently evaluate, select and apply standard engineering techniques and procedures to design mechanical/fluid components and assemblies that meet the requested objectives and requirements.

Essential Duties & Responsibilities:

• Provide design and engineering support for a wide variety of new and existing products with a focus on aerospace hoses, couplings and quick disconnects
• Develop, evaluate, and implement new processes, techniques, materials, finishes etc.
• Support manufacturing with new and innovative methods of producing parts and assemblies, lower costs and increase manufacturability and functionality
• Be an integral part of the engineering team and will receive instructions, training, and pre-established guidelines to perform the functions of the job in a timely manner
• Adhere to 5S Standards
• Adhere to all company policies and procedures, including, but not limited to, policies for attendance and punctuality and standards for safety

Other Duties:

• Other duties based on the needs of the Engineering Department

The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

Qualification Requirements:

• Bachelor of Science Degree in Mechanical or Aerospace Engineering from an accredited college or university
• 5+ years of experience in the engineering field, preferably focused on aerospace components
• Knowledge of CAD software (SolidWorks, AutoCAD or Catia, FEA a plus)
• Background in Aerospace Components preferred
• Ability to find creative and cost-effective design solutions to complex mechanical engineering problems
• Good mechanical aptitude and knowledge
• Self-motivated and highly organized
• Possess knowledge of commonly used engineering concepts, practices and procedures
• Strong computer skills – especially Microsoft Word and Excel
• Able to work with a fast paced, multi-disciplinary team
• Able to follow instructions with little supervision
• Fluent in English (able to read, speak, write and understand)
• Must be a U.S. Person (U.S. Citizen or Permanent Resident)

Physical Demands:

• While performing duties of the job, the employee is regularly required to:
• Sit
• Use hands and fingers to handle, type or feel
• Reach with hands and arms
• Speak or hear
• While performing duties of the job, the employee is occasionally required to:
• Stand
• Walk

Work Environment: Mainly office environment with occasional time spent in a warehouse setting

• Must be a U.S. Person based on ITAR definition (U.S. Citizen or Permanent Resident). This position is expected to be exposed to information which is subject to U.S. export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All Applicants must be U.S. persons within the meaning of U.S. regulations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Description

VOXELPLA is one of the leading 3D printing filament manufacturers in the USA. We focus on developing high-performance thermoplastic filaments for 3D printing (PLA, PETG, ASA, ABS, and TPE). Our mission is to empower makers and innovators with materials they can rely on.

Role Description

New graduates are welcome to apply. This is a full-time, on-site role for a full-cycle B2B Sales Representative located in Garden Grove, CA. The primary responsibilities include expanding our B2B business, generating leads, managing existing accounts, developing new client relationships, and maintaining long-term partnerships. The role also involves providing exceptional customer service, effectively communicating with clients, presenting solutions, and meeting sales targets. The Account Executive will collaborate with internal teams to meet the needs of customers and support business objectives.

We offer comprehensive benefits and lucrative performance-based bonuses.

Qualifications

• Proven skills in B2B Sales and Account Management
• Excellent Communication and relationship-building abilities
• Strong Customer Service expertise and client-focused approach
• Sales-driven mindset with a track record of meeting or exceeding sales goals
• Exceptional organizational skills and time management abilities
• Bachelor’s degree or higher in Engineering, Business Administration, Marketing, Sales, or a related field is preferred

Nice to Have

• Passion for 3D printing, open-source hardware, or materials innovation

We are a U.S.-based, privately held, mid-sized company operating in the aftermarket industrial sector. With a global footprint, we provide engineering services and repair solutions for high efficiency pumping equipment across key industries including oil and gas, steel, nuclear, and pulp and paper. With our corporate headquarters in Chicago, IL, our company prides itself on technical expertise, customer service, and strategic growth across international markets.

We are offering a home-based sales opportunity for an Account Manager position, remotely based in Southern California or Southern Nevada.

This person will be responsible for the identification, development and implementation of sales strategies and customer solutions in a defined territory and specific customer base in the Refinery, Power Plants, Municipalities and Oil and Gas markets located in and along the territory within:

Territory – Southern California and Southern Nevada.

Sales responsibilities will be for aftermarket pump repairs plus parts, reliability services, sensors and field service within your assigned region. You will be conducting business development activities, cultivating customer relationships, identifying opportunities for growth, closing new business and ensuring business objectives/strategies are met within a company with a supportive culture, including our technical and sales resources to help you be successful in your role. You will have many resources available to you including a 5,000 HSP test lab, strong engineering support, high quality marketing tools, including media, brochures, case studies and training resources. You will also have access to experienced shop personnel who believe in providing our customers with a high-quality value solution.

Essential Job Accountabilities:

• Maintain current relationships with key accounts and prospect new customers continuously.
• Execute sales calls and identify new opportunities with both existing customers and new accounts in assigned geographical area.
• Grow sales within geographic territory in alignment with assigned revenue and new account development targets.
• Report sales activities in Salesforce CRM Software.
• Provides continuous improvement in sales coverage and effectiveness developing key areas and markets to include market share information and action plans.
• Provide technical support to customers and interfaces with engineering to assure best hydraulic fit and optimal equipment efficiency.
• Develop sales forecasts for the region.
• Define and assist management in developing solution-based proposals that will demonstrate product value to new and existing customers while optimizing revenue and profit of sale.
• Participate in weekly production /sales meeting to inform management of current and future activity.
• Work collaboratively with operations to identify and maximize margins and business profitability.
• Attend trade shows and industry events that impact business and build customer rapport.
• Effectively promote all of Hydro's value-added products and services, utilizing a "Total Solutions" sales strategy.
• Continuously build the Hydro brand, both in person and in social media presence.
• Manage travel and entertainment expenses in accordance with budgets and corporate policies.
• Travel up to 75% for in-person meetings at customer facilities within assigned geographic territory.

Job Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum education requirements include technical degree (mechanical engineering preferred) or equivalent combination of experience and education.
• 5 years prior experience as a Sales Engineer, Field Service Engineer or mechanical engineer or similar.
• Experience and knowledge of aftermarket service and solutions related to rotating equipment primarily with pumps.
• Superior technical skills with an in-depth knowledge of various types of pumps and pumping systems and a demonstrated knowledge of historical pump information along with a solid understanding of theoretical pump technologies.
• Strong business acumen and understanding of profitability in a service business environment
• Possess the ability to define problems, collect data and establish facts and valid conclusions.
• Have outstanding Customer Service skills and abilities in conjunction with a positive attitude and demeanor in sales settings and at site facilities.
• Proficient computer skills including Microsoft suite applications, with above average Excel and CRM experience.
• Must possess a high attention to detail, have exceptional time management skills.
• Have strong analytical and problem solving skills with an understanding of the root cause failure analysis process.
• Ability to facilitate solutions in a fast paced, complex technology, and business environment.
• Ability to work independently and be self-motivated while also being able to work effectively in a team environment.

Work Environment:

• Work is generally performed in a office environment and there will be instances that require activities in an industrial setting.
• Individual is required to comply with safety standards and regulations and use proper PPE.

We offer a full benefits package with a matching 401k and an entrepreneurial opportunity in a privately held organization.

*** YOU MUST LIVE IN THE OC, CA MARKET TO BE CONSIDERED ***

Software Account Executive

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Premiere focus is customer acquisition
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• The role centers on developing and executing strategies that accelerate customer acquisition.
• Sell digital advertising solutions with a working knowledge of SEO, SEM, and related ad products, effectively educating clients on benefits, aligning offerings to their marketing goals, and driving new business growth through consultative sales.
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $152,000 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

About Us:

Astiva Health, Inc., located in Orange, CA is a premier health plan provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

SUMMARY:

We are seeking a skilled and adaptable AI/ML Engineer to join our fast-moving team building impactful AI solutions in healthcare. Our work focuses on extracting and interpreting data from unstructured medical documents, improving clinical coding accuracy, streamlining administrative processes, and enhancing patient outreach.

Projects will evolve rapidly, from fine-tuning large language models (LLMs) on specialized medical PDFs, to optimizing OCR pipelines in Azure, and new challenges emerge regularly. This role suits someone who thrives in ambiguity, enjoys hands-on model development, and wants to directly influence healthcare delivery through applied AI/ML.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Design, fine-tune, and optimize large language models (LLMs) and multimodal models for healthcare-specific NLP tasks, such as information extraction, classification, and summarization from clinical documents (e.g., medical charts, patient files, scanned forms).
• Develop and improve document understanding pipelines, including fine-tuning OCR / layout-aware models (especially in cloud environments like Azure AI, Azure Foundry) to handle real-world variability in medical forms, handwriting, and scanned PDFs.
• Build and iterate on end-to-end ML solutions that transform unstructured healthcare data into structured, actionable insights
• Collaborate closely with clinicians, product managers, data annotators, and engineers to define problems, curate/annotate datasets, evaluate model performance against clinical and business metrics, and iterate quickly.
• Deploy models into production environments (cloud-based inference, batch processing, or API endpoints) with attention to latency, cost, scalability, and healthcare compliance considerations (HIPAA, data privacy).
• Stay current with advancements in LLMs, vision-language models, efficient fine-tuning techniques (LoRA/QLoRA, PEFT), RAG, multimodal AI, and domain-specific healthcare AI research.
• Contribute to a culture of rapid prototyping, rigorous evaluation, and continuous improvement in a dynamic project landscape where priorities can shift based on new opportunities or stakeholder needs.
• Other duties as assigned

REQUIRED TECHNICAL SKILLS:

• Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, or equivalent)
• Hands-on experience with NLP applied to unstructured text
• Experience working with LLMs, including:
• Prompting strategies
• Fine-tuning for classification or extraction tasks
• Model evaluation and error analysis
• Experience designing or consuming annotation pipelines and labeled datasets
• Familiarity with structured prediction problems (multi-label classification, ranking, or probabilistic inference)
• Ability to reason about and mitigate model bias, label noise, and false positives
• Strong understanding of production ML systems (versioning, monitoring, iteration)
• Experience working with sensitive or regulated data (e.g., HIPAA-covered healthcare data), including privacy-aware data handling and secure ML workflows

OTHER SKILLS and ABILITIES:

• Hands-on experience with Azure AI services, Azure Machine Learning, OpenAI on Azure, and Microsoft Foundry
• Experience with clinical NLP libraries (scispaCy, medspaCy, cTAKES)
• Familiarity with RAG architectures for grounding model decisions
• Experience with weak supervision or noisy-label learning
• Knowledge of temporal reasoning or longitudinal modeling
• Exposure to knowledge graphs or ontology-driven systems
• Familiarity with healthcare vocabularies and ontologies:
• ICD-10
• SNOMED CT
• RxNorm (or similar)
• Understanding of clinical documentation structure (HPI, Assessment & Plan, medications, etc.)

EXPERIENCE:

• Bachelor’s Degree in related field
• 2-4+ years of experience in software engineering, machine learning, or applied NLP
• Demonstrated experience taking ML systems from prototype to production
• Experience collaborating with non-technical domain experts (e.g., medical coders, clinicians)

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

Important information: To be immediately considered, please send an updated version of your resume to

Title: IT Project Manager

Pay Rate: $70 per hour

Location: Brea, CA, 92821

Duration: Until 02/2027

Type – W2 contract (No C2C)

The PM will lead dynamic project assignments from initial assessment through to completion, by leveraging and coordinating the expertise of diverse disciplines. Craft comprehensive project plans, schedules, and budgets; engage in negotiations with functional managers to secure the right resources and build a team dedicated to achieving project success. Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met. Collaborate with business stakeholders to clarify requirements, ensuring alignment and understanding as needed.

Monitor and track project progress, providing key stakeholders with regular updates to the team to keep them informed of milestones and achievements.

Innovatively address and remove obstacles to enhance team productivity and ensure smooth project execution. Additionally, the IT Project Manager will collaborate within the PMO to support process improvements, foster collaboration, and report on portfolio and organizational metrics for IT.

EDUCATION AND EXPERIENCE REQUIREMENTS: -

• Bachelor’s degree in computer science or related field or equivalent experience
• Proven track record of managing complex projects, typically with 10 years of IT project management experience in relevant industries.
• Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, PPM Pro).
• At Least 10+ years of experience in a Project Management role with global technology projects, must have had hands-on experience Technical IT project management (E.g. Application. Infrastructure), Must have a technical background and the able to interface with business and vendors, PMI Project Management Professional (PMP) certification highly preferred, for global coverage, this candidate would need to be flexible to regularly attend meetings to accommodate Asia, US East Coast and European time zones.

ADDITIONAL REQUIREMENTS (SOFT SKILLS):

• Must be able to lead technical projects with limited direction
• Can conform to shifting priorities, demands, and timelines through strong analytical and problem‑solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Proven ability to bring projects to successful completion through organizational dynamics
• Strong written and oral communication skills
• Strong interpersonal and operational skill sets
• Must be able to learn, understand, and apply new technologies
• Strong customer service skills and focus
• Tenacious, driven, energetic, and demonstrates a high degree of professional integrity
• Strong track record of delivering projects on time, on budget, and within specification
• Ability to organize, delegate, and leverage resources to accomplish objectives
• Ability to manage relationships with internal team members, outside contractors, customer stakeholders, and end users

THE ESSENTIAL JOB DUTIES:

Ability to identify, assess, and mitigate project risks, with a proactive approach to problem-solving and conflict resolution.

Strong leadership & stakeholder management skills with the ability to assemble, manage, and motivate diverse project teams to accomplish project objectives.

Identify project stakeholders, project requirements, and overall timelines, Manage and coordinate with project team to define scope, schedule, budget and risks, Document the communication plan, change management plan and escalation plan, Define team member roles and responsibilities, monitor team performance and ensure project resources receive the training required to perform their duties, Review and manage all changes requests according to the defined change management processes, Lead project meetings, status calls, coordinate project activities and manage stakeholder expectations, Provide regular project status updates including project progress toward achieving the objectives defined in the business case, Ensure the project management software tools are being updated in a timely manner, Provide sign-off for phase and project completion; document project outcome and lessons learned, Direct the activities of multiple global resources dependent upon on the scope of the project.

Workers Compensation Claim Manager

Property & Casualty Insurance

The manager oversees a team of Claim Specialists who address claims of varying complexities within the department. This role involves tracking claim trends and regularly reporting findings to department leadership, along with action plans to mitigate any negative trends. Candidates residing in Pacific Standard Time regions are highly preferred. A deep understanding of California Workers’ Compensation statutes is essential. The manager will direct policies and procedures to ensure that claim handling aligns with the company’s best practices, as well as all relevant legal and regulatory standards.

Collaboration with the Assistant Vice President is a key aspect, focusing on the planning and establishment of regional business goals. Working alongside risk engineering, underwriting, account executives, vendor management, and legal teams, the manager will address trends that could affect claims costs and develop guidelines that support the department’s and company’s objectives. Technical support should be provided to claims specialists, drawing from industry publications, seminars, and various resources to remain current on essential updates.

Staying informed about recent legal rulings and trends by reviewing case law is also critical. Ensuring a competent claims staff is vital for the timely and equitable resolution of claims based on applicable contracts, state regulations, and company policies. Coverage issues will be identified, including a review of all coverage evaluation letters. The manager will approve recommendations for case reserves and oversee the adequacy of reserves for claims managed by the team. Guidance in claim negotiations and extending settlement authority to Claims Specialists is essential, as is recruiting, mentoring, and retaining skilled staff. Developing and training direct reports is important to maximize their growth and success, while also addressing any performance issues to meet both departmental and individual goals.

Setting, executing, and monitoring regional office claims objectives in alignment with the company’s mission is crucial, along with a willingness to participate in special projects beyond standard duties. Engaging with current and potential customers about the company’s claims capabilities and their specific needs is also required.

Candidates should have over eight years in WC Claims supervision or management roles, with substantial experience in California jurisdiction. A bachelor's degree or its equivalent is mandatory, alongside strong verbal and written communication skills. Proficiency in the Microsoft Office suite and Lotus Notes is also necessary.

Who We Are

Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products.

What You’ll Do

Own Category Strategy & Revenue

• Define and champion the vision, goals, and roadmap for your category.
• Build and maintain detailed financial models, set pricing strategies, and forecast revenue and margin.
• Monitor category performance against KPIs, making data-driven adjustments to hit targets.

Manage Full Product Lifecycle

• New Product Creation: Identify new products that end users love, are strategic for our retail partners, and work for our business.
• Launch Leadership: Coordinate cross-functional launch readiness, ensuring specs, timelines, and support materials are on track.
• End-of-Life & Transition: Develop EOL plans, communicate sunset schedules, and execute SKU rationalization to minimize revenue gaps.
• Portfolio Health: Continuously assess SKU performance; recommend extensions or retirements based on sales, margin, and customer feedback .

Drive Retail & Sales Success

• Craft and present compelling category pitches to retail buyers, articulating ROI, differentiation, and go-to-market plans.
• Partner with Sales leadership to track pipeline, identify bottlenecks, and implement tactics to accelerate deal closings.
• Develop sales enablement tools—training decks, FAQs, and sell-sheets—to equip field teams.

Lead Cross-Functional Teams

• Oversee and mentor Product Development Managers, empowering them to execute prototyping, cost negotiations, and factory partnerships.
• Facilitate syncs across Engineering, Quality, Marketing, Operations, and Sales to maintain alignment and momentum.
• Champion best practices in product/project management, documentation, and risk mitigation.

Leverage Market & Competitive Insights

• Conduct regular market scans, customer research, and competitive analyses to identify emerging trends and threats.
• Translate insights into strategic recommendations, ensuring your category remains ahead of the curve.

Develop People & Culture

• Provide coaching, feedback, and career-development guidance to your direct reports.
• Foster a culture of transparency, collaboration, and “get scrappy” innovation aligned with Feit’s values.

What You’ll Need

Education: Bachelor’s in Business, Engineering, or related field; MBA or advanced degree preferred.

Experience: 7+ years in senior product or business leadership roles, ideally within lighting, consumer electronics, or IoT hardware.

Skills:

• Proven P&L ownership and strategic planning capabilities.
• Strong negotiation and presentation skills for retailer engagements.
• Expertise in end-to-end product lifecycle and EOL management.
• Excellent stakeholder management and team leadership.
• Robust analytical acumen and comfort with financial models.

What You’ll Get

• Leadership role shaping the future of one of our core categories.
• Collaborative, innovation-driven environment with a global impact.
• Competitive compensation, comprehensive benefits, and professional growth opportunities.

Application Instructions: Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements. Please include examples of past projects that demonstrate your ability to lead engineering teams to success in developing and launching high-quality, compliant products.

Salary Range: Exempt / Salary with a range of $140,000.00 to $190,000.00 annually.

Additional Data: Position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position.

Equal Opportunity Employer: Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Title: Operations Manager - Process Automation

Reports to: VP, Operational Excellence

Location: Irvine, CA

About Our Organization

RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.

Job Summary

We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.

The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.

Duties and Responsibilities

• Define KPIs and build dashboards to measure performance and support proactive decision-making.

• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.

• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.

• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.

• Implement processes and systems to reduce chaos and pull operations towards KPIs.

• Be a thought partner to our operations, product, and engineering leaders.

Qualifications

Education/Experience

• Bachelor’s degree, ideally in a quantitative field like engineering, science, or mathematics.

• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.

• Experience operating, building, or otherwise getting your hands dirty to solve the problem.

Skills

• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.

• Thorough and detail oriented.

• Action-oriented and not afraid of solving a problem you’ve never seen before. A self-starter and go-getter.

• Comfortable building models in Excel or writing scripts in Python. Bonus points if you’ve built solutions with GenAI tools.

• Excellent communication skills and an ability to tailor your message to the audience.

• Collaborative and teammate-lifting mindset.