Engineering Jobs in Fairview, NJ

Department: POMEC/ Engineering

Reporting to: Chief Engineer

Job Purpose

The Engineering Manager supervises, trains, and inspects the performance of the engineering staff ensuring that all procedures are completed to property standards. The Manager schedules the work and sets the priorities of the employees of the engineering department in collaboration with the Director of Engineering. In addition, the Manager makes decisions in the absence of Director of Engineering and Assistant Director and act as the backup for emergency calls.

Duties & Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Always maintain positive guest relations.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Act in the capacity of Director of Engineering during his/her absence.
• Inspect supply levels, cleanliness, and organization of storage areas. Assign designated employees to rectify any deficiencies.
• Conduct weekly inventory on equipment and supplies. Prepare requisitions for reordering of shortages.
• Implement methods and techniques, which are cost effective to improve efficiency.
• Pre-plan and order materials for special projects. Coordinate scheduling with department heads to eliminate conflict.
• Conduct building walk-throughs and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment.
• Check Engineering Logbook and Night Report for information regarding problems. Document pertinent information in logbook.
• Collect, prioritize, and coordinate completion of work orders received from property departments. Ensure scheduled completion
• Implement Preventive Maintenance program
• Monitor and maintain pest control requirements.
• Respond promptly to any requests made for problems, assistance, or emergency work orders.
• Perform maintenance on all fire and safety equipment.
• Maintain knowledge of hotel safety procedures and ensure application of such.
• Respond as part of initial response team to any early warning or major fire alarm.
• Hire, train, discipline, performance manage, promote, recommend for transfer, and terminate (as needed) the employees of the Engineering department in collaboration with the Director of Engineering.
• Ensure that assigned staff has reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff.
• Prepare and distribute work assignments for staff and review priorities.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks.
• Observe staff performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective employees.
• Assist staff with their job functions where needed to ensure optimum standards and efficient operation.
• Conduct training of staff as assigned.
• Provide feedback on employee performance.
• Monitor and handle guest complaints ensuring guest satisfaction.
• Ensure all staff assignments are completed before employees depart from their shift.
• Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
• Participate in departmental and operations meetings.
• Collaborate with the Director of Engineer in preparing the annual budget.
• Participate with the Director of Engineer in organizing and executing capital expenditures and construction work authorization requests.
• Recommend and implement energy saving methods.
• Recommend safety ideas; participate in fire prevention and other life safety programs.
• Conduct monthly inspections in areas of responsibilities and take immediately action on repairs as needed.
• Wipe down walls, clean, or paint as needed.
• Repair furniture and equipment as needed.
• Attend designated meetings.

Qualifications & Requirements

Understanding:

• Ability to read, comprehend and carry out instructions according to established procedures
• Ability to read and comprehend MEP (mechanical, electrical and plumbing), HVAC shop drawings
• Comprehension: Fluent in the English language
• Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks
• Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP's
• Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
• Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations

Physical Requirements

• Able to move and traverse workspace for a minimum period of 8 hours a day
• Periodical bending, kneeling, and stretching
• Able to pull, push, carry and lift at least 75 pounds
• Must be able to seize, grasp, turn and hold objects with hands
• Able to remain in stationary position for extended periods of time
• Must work with sharp objects in a safe manner
• Able to be exposed to hot and cold temperature extremes
• Ability to endure under variable temperature conditions, noise levels, outdoor weather, and atmospheric conditions (being around fumes, odor hazards, dust, mite hazards, chemicals, etc.)
• Ability to work in cramped or tight spaces
• Requires manual ability to use, carry, and operate all necessary equipment

Desirable

• High school graduate or equivalent vocational training.
• Two (2) years' experience as a stationary Engineer.
• Two (2) years' experience in building maintenance, electrical work, plumbing, and refrigeration.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply, and divide numbers in processing charges)
• Working knowledge of building maintenance, electrical, plumbing. refrigeration equipment and general contracting skills such as painting, plastering, tiling and wallcoverings.
• Working knowledge of:
• National and local plumbing, electrical, fire and mechanical codes
• Water treatment program
• Power and hand tools, meters, etc. as it relates to the technical trades
• Ability to:
• Enforce hotel's standards, policies, and procedures with assigned staff.
• Prioritize and organize work assignments; delegate work.
• Direct performance of assigned staff and follow up with corrections where needed.
• Instruct/direct staff in the operation, maintenance, and repair of equipment.
• Motivate assigned staff and maintain a cohesive team.
• Ascertain staff training needs and provide such training.
• Be a clear thinker in pressure situations and exercise good judgment.
• Focus and pay attention to details.
• Maintain confidentiality of hotel guests and pertinent hotel information.
• Work with minimal supervision.
• Troubleshoot and use alternatives in emergency situations.
• Understand guest inquiries, provide responses, and interact positively.
• Work near high-pressure steam and hot water.
• Interact positively with hotel employees and provide prompt solutions to problems.

• Strong software engineering fundamentals (design, testing, reliability, performance).
• Hands-on experience integrating LLM text generation into production systems.
• Experience with RAG (vector search, embeddings, retrieval tuning, grounding strategies).
• Experience building and deploying services on Google Cloud:
• Cloud Run and/or Cloud Functions IAM, Secret Manager, Cloud Logging/Monitoring, Pub/Sub (nice to have) Solid API integration

• Education: Bachelor's Degree in Food Science, Food Engineering, or Animal Science; Master's Degree a plus
• Experience: Combined experience in scientific research, product development, and formulation development
• Formulation Experience: Experience in formulation development and usage of formulation software program
• Manufacturing Process Experience: Extrusion and Retort process experience a plus
• Industry Knowledge: Practical knowledge of AAFCO/FEDIAF regulations
• Technical Proficiency: Proficient in Microsoft Office
• Project Management Skills: Strong project management skills, particularly in maintaining project timelines, coupled with the proven ability to work on complex scientific projects and manage laboratory samples and data
• Analytical Skills: Excellent analytical skills for summarizing test results (e.g., HUT data) and competitor analysis
• Ingredient & Sensory Science Knowledge: Knowledge of food characteristics and the principles of combining ingredients to achieve desired flavors, textures, and nutritional outcomes

Job Title: Lead Technical Trainer/ Writer

Job Category: Direct FLSA: Exempt

Reports To: Manager, Technical Manuals and Training Dept: Technical Publications

Salary Range 85k to 111k

Kawasaki Rail Car - Yonkers, NY

Job Description:

Leads Kawasaki training efforts in the field, including:

Drafts training materials based on vendor data, draft manuals and on-car observation

Verifies that all applicable FRA requirements are fulfilled, including those under

49CFR 238.109.

Proofreads and edits vendor documents to ensure Training Materials are complete

and up-to-date.

When multiple KRC Instructors are used in a given course, the Lead Instructor will

clearly delineate the specific area(s) of responsibility for each person.

The Lead Technical Trainer will be responsible for all logistical requirements,

including the necessity to have support personnel in place at a given time, with all

required tools and consumables.

Ensures vendors and subcontractors maintain quality requirements by closely

observing vendor classroom activities.

Delivers KRC training classes including familiarization, FRA requirements,

subsystem integration and interface.

Provides consistent point-of-contact between KRC, vendors and the Authority.

Writes letters to KHI, vendors and Authorities as directed.

Coordinates Training classes at Authority sites.

Verifies proper documentation and equipment are available at the site.

Contacts Engineering Department technical personnel to get answers to participant's

questions..

Updates and ensures all contract Training Deliverables are turned over to the

Authority at the required time.

Assists in designing the course curricula and working schedules for new contracts.

Presents written evaluations of course and Instructor effectiveness after each course.

Assists Manager of Training and Manuals and Assistant Manager of Training with

staff. Development.

Education:

BA or BS degree required.

Formal technical training (i.e. Military Electronic Courses) a plus.

Qualifications:

Minimum, five (5) years experience conducting technical training. Prior rail car

experience strongly preferred.

Flexible approach to problem solving in the field.

Able to travel a minimum of 20%.

Able to work effectively with minimal supervision.

Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector

graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.

Our Purpose:

• At C&W Services, we live by the belief that Better Never Settles. We're dedicated to creating a positive impact globally, and we're looking for talented individuals to join our team.

C&W Services provides compelling benefits, including:

• Weekly Pay.
• Comprehensive Benefits that start on your first day.
• Vehicle, tools, uniforms, and PPE provided.
• Training, Development, and Advancement Opportunities.
• A Clean and Cutting-Edge Facility.
• A Safety-First Culture.

About the Role

• As a Senior Facilities Manager, you will oversee multiple industrial warehouse facilities and provide technical and operational leadership to ensure all facility services—including maintenance, life-safety, custodial, and engineering—are delivered efficiently, safely, and in alignment with C&W policies and client requirements. You will be responsible for managing budgets, contracts, vendor relationships, and operational excellence initiatives, while ensuring a high level of client satisfaction.

Key Responsibilities

• Oversee day-to-day operations of multiple industrial facilities, ensuring custodial, life-safety, engineering, and general maintenance services are delivered effectively.
• Lead and support a team of Facilities Managers and/or Assistant Facilities Managers, providing coaching, feedback, and professional development.
• Manage service contracts, including RFPs, financial reviews, audits, and ensuring invoices match contract terms.
• Prepare, review, and deliver consolidated reporting for budgets, forecasts, contracts, and expenditures.
• Develop and manage annual operating budgets, quarterly forecasts, and five-year capital improvement plans.
• Drive operational excellence through process improvements, cost reduction initiatives, and best practice implementation.
• Monitor and analyze work order metrics to identify trends, improve performance, and ensure client satisfaction.
• Maintain strong client relationships through responsive communication and a customer-first mindset.
• Ensure compliance with local codes, safety standards, and contractual obligations across all facilities.

Basic Qualifications

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
• 8–10 years of progressive facility management experience, including at least 3 years at a management level overseeing multiple facilities.
• Experience in industrial facility maintenance, construction, engineering, and building operations.
• Strong leadership, communication, and relationship management skills.
• Proficiency with CMMS or work order management systems.
• Valid driver's license and reliable personal vehicle required. Travel between sites will be a requirement of the role.

Preferred Qualifications

• Experience managing critical system environments and large-scale industrial portfolios.
• Professional certification such as CFM (IFMA) or equivalent technical training.
• Advanced computer proficiency in Microsoft Office Suite and building management systems.
• Strong background in financial reporting, performance management, and operational strategy.

Physical Demands

• Regularly required to communicate with others, operate computers, and move throughout facilities.
• Ability to remain stationary for extended periods (50–75% of the workday).
• Occasional travel outside between properties in varying weather conditions.

Strategy Operations Lead

The Role

We are looking for a Strategy Operations Lead to strengthen how we run the business as we scale. You'll own core operating rhythms and lead cross-functional initiatives that push our strategy forward and improve company decision-making. This is a high-impact, cross-functional role for someone who thrives in ambiguity, brings structure to complex problems, and enjoys moving between strategy and execution. You'll partner closely with functional leaders and the executive team to make progress visible, keep priorities moving, and ensure operational improvements stick.

This role will report to our Senior Director, Strategy, and is based in our New York City office with monthly travel to our headquarters in Ridgewood, NJ.

Key responsibilities will include:

Business Operations and Operating Rhythm

• Support and run core company forums, including the Operating Committee meeting with senior leadership and the Monthly Company All Hands:
• Set agenda, own final material preparation, and facilitate meetings to ensure discussions are focused, decision-oriented, and actionable
• Ensure leaders are ready to present, including support, as needed, with material preparation
• Track decisions, action items, and follow-through to ensure accountability across leadership
• Continuously improve the company's operating cadence and decision forums as the business scales
• Partner with our reporting analyst to develop executive-ready dashboards and business reviews

Strategic Decision Support & Process Design

• Act as a neutral thought partner and facilitator to drive alignment and resolve tradeoffs across teams
• Structure complex, ambiguous problems into clear decision frameworks
• Help translate strategy into priorities, initiatives, and execution plans
• Support rollout of new strategies and processes through training, communication, and stakeholder alignment
• Measure adoption and impact; iterate based on feedback and results

C&I Microgrid Strategy & Analysis

• Lead and support strategy projects, such as competitive analysis, market and industry research, strategic option analysis, and business case development
• Translate strategic insights into clear recommendations and execution plans
• Support longer-term planning and initiative tracking for the C&I business
• Create concise documentation and readouts (decision memos, project plans, procedures)

The Ideal Candidate

• 5+ years of experience in business operations, strategy & operations, consulting, internal consulting, program management, or similar
• Proven ability to lead cross-functional initiatives and influence without authority
• Strong, structured problem-solving skills and comfort navigating ambiguity
• Excellent written and verbal communication; able to create clear and concise documentation and exec-ready materials
• Analytical fluency: comfortable defining and working with metrics, dashboards, and Excel-based analysis
• Experience in energy, infrastructure, or other project-driven businesses is a plus

This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include:

• Do the Right Thing
• Act Like an Owner
• Hustle
• Demand Results
• Go Together
• Evolve or Disappear

We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.

About Scale Microgrids

Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today's growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power.

Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets.To learn more about Scale Microgrids, please visit EQT

EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership.

To learn more about EQT, please visit strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

To apply:

Email your resume and a cover letter walking us through why you're a great fit for this role alongside your background and interest in Trading Cards to .

Location: Remote flexible (EST overlap preferred, in-person NYC ideal)

Compensation: competitive salary + meaningful equity

Department: Product Development

Reports to: CEO

About Rare Candy

Rare Candy is revolutionizing the $2B trading‐card industry as the only community marketplace 100% dedicated to TCGs. Collectors use our AI‐powered card scanner, data‐rich collection tools, and jaw‐dropping drops to buy, sell, and showcase Pokémon, MTG, Lorcana, One Piece, and more. We grew almost 30× last year and aren't slowing down—join us as we scale the definitive home for TCG enthusiasts.

The Role

We're looking for an envelope-pushing Product Design Lead who can deliver pixel-perfect designs, influence vision, and create obsessively fun experiences for die-hard fans. You'll own the end‐to‐end product experience—from discovery to polished UI—guiding features that delight collectors and dealers of all shapes and sizes. If you love crafting magnetic interfaces, going deep with passionate users, and building alongside product-conscious engineers, you'll thrive here. Bonus points if you're a designer-who-codes, loves using cutting-edge tools for prototyping and user research, and are a true trading card nerd at heart.

What Success Looks Like

• First 30 days: Audit current web & iOS experiences, get oriented on the roadmap for the next 90 days, then design and ship your first WAU-driving feature
• By end of month 3: Continue roadmapped feature work while establishing a scalable design system in Figma + code for our suite of social collecting apps (web, iOS, Android)
• By Month 6: Quadruple WAUs through category-defining collecting features

What You'll Do

• Help design Product Vision – Contribute to product strategy with the leadership group, translating collector insights into game-changing
• Lead & Execute Design – Own discovery, wireframes, prototypes, UI, motion, and polish for web (NextJS), iOS (SwiftUI), and Android (React Native)
• Build a Design System – Extend our baseline token system, with thoughtfully-structured components and documentation that enable engineers and future designers to move fast while maintaining our market lead on craft
• Champion User Research – Plan and run qualitative & quantitative studies to validate problems and solutions, then translate your findings into clear execution paths alongside the leadership team
• Collaborate Closely – Work shoulder‐to‐shoulder with product, growth, and engineering to ship every week, not every quarter
• Measure Impact – Build with behavioral metrics at the center of your process, iterating relentlessly based on data (not ego)

A Day in Your Life at Rare Candy

Morning: Soak up the release announcement for a new Pokémon set, scan out the latest posts in our feed, and get a pulse check on usage metrics over the last 24 hours.

Mid‐day: Join standup with your update on a new feature prototype for our card scanner — tag a front-end engineer for quick feedback.

Afternoon: start recruiting external testers for your prototype, wrapping up the day dogfooding the latest build of the app in TestFlight.

You Might Be a Fit If

• You've spent 5 + years designing consumer products and have experience guiding other designers
• Your portfolio demonstrates best-in-class product instincts, balancing polished aesthetics and user-backed decision-making with business requirements and impact
• You're in Figma (auto‐layout, variants), prototype tools (origami), code prototyping (Cursor, React), and AI-enhanced product work
• You're comfortable in fast-paced 1→100 environments, juggling scrappy experiments and pixel‐perfect craft without breaking a sweat
• You're data‐savvy: proposing and designing A/B tests, reading funnels, and balancing quant with qual as needed
• You're a thoughtful remote collaborator who knows when async, written, and live conversations is the right medium for the moment
• You have a genuine passion for the trading card hobby — adjacent fandoms are a huge plus too

Bonus Points

• From-scratch experience building a design system with Figma, Tailwind, Storybook, or similar
• Experience prototyping features and products with Cursor, Lovable, or Figma Make (in that order)
• Strength motion design, Lottie, or 3D interactions
• Past work in game design, marketplaces, social networks, or hobbyist communities

Why Join Us Now

• Shape the product and brand of a category-defining social collecting community
• Green‐field design system ownership — nothing legacy holding you back
• Work anywhere, collect everywhere: healthy remote culture + annual $1000 collecting stipend
• Ship fast with founders & engineers who celebrate wins (and rare pulls!)
• Equity upside in a well-funded growth-stage business

Our Hiring Process

• 30‐min intro chat with CEO & CTO Head of Engineering
• Portfolio deep‐dive + collaborative whiteboard exercise.
• Design Exercise
• Panel interview with Engineering, Product, and Marketing peers.
• Offer within 1 week of final interview.

Ready to level up collecting?

Email your resume, portfolio link, and a note about your favorite card art to with the subject line "Product Design Lead — Gotta Design 'Em All!"

Rare Candy celebrates individuality—from Pikachu collectors to Planeswalker pros—and is proud to be an equal‐opportunity employer.

Summary

Our client, a Fortune 500 pharmaceutical company, has engaged GForce Life Sciences to provide a Senior Electrical Engineer. the Professional Engineer (PE) will have expertise in electrical systems including electrical distributed power generation, feeds, distribution, lighting, fire alarm, emergency power, UPS, and low voltage systems. The PE is responsible for overseeing the engineering of these systems for major capital projects and initiatives from conceptualization through programming, design, bidding, construction, commissioning, and close out.

The PE will be responsible for multiple high-complexity projects of diverse scope that require an understanding of state of the art construction techniques and a high level of expertise in electrical systems, as well as rigor in compliance, and the highest standard of care. Science projects include research laboratories, vivarium, pilot scale manufacturing, major scientific equipment, amenity space, outdoor plaza, site lighting, and infrastructure projects.

The PE shall collaborate with the project team to effectively identify innovative solutions and bring clarity to the project process using a sophisticated analytical approach and sound judgement. Core focus areas include defining and meeting project goals for electrical systems, reviewing budgets, schedules, scopes, and quality, as well as risk mitigation and responding to field conditions and construction logistics and challenges.

The PE will be responsible to lead design teams and Construction Managers in both the pre-construction due diligence, design and scoping process with a focus on quality management, project controls, and user engagement as well as leading their teams through the bidding and construction administration process with a focus on field coordination, commissioning, substantial completion and close out.

Responsibilities

• Assists the Project Management team in developing the budget and schedule for design and construction projects, including renovations and green field projects.
• Works closely with Project Management, Engineering, Space Planning, EHS, Operations, and User teams to fully and rigorously document the electrical system requirements in the Owner's Project Requirements document.
• Performs preliminary due diligence explorations of existing electrical systems during project initiation to identify any potential risks to the project and any opportunities for improving the building systems of existing buildings.
• Assists the Project Manager and Procurement in the development of scopes of work for design professionals, construction managers, general contractors and commissioning agent RFPs. Assist in the evaluation and bid leveling of proposals.
• Participates in regular project meetings.
• Works directly with hired MEP engineers, consultants, and contractors to answer questions, resolve issues and develop solutions.
• Provides supervision for all stages of the development and documentation of electrical requirements for lab and other equipment for the project. Collaborates with the Project Management team, internal engineers, end users, the Asset Management team, EHS, design professionals, lab equipment vendors, design professionals and contractors to ensure that all electrical system requirements for the equipment are met.
• Provides detailed reviews of and comments on due diligence reports, test fits, Basis of Design documents, room data sheets, construction documents and specifications prepared by the design professionals, checking for thoroughness, accuracy and compliance with the project requirements, design and documentation standards and minimize errors and omissions.
• Identifies long lead time equipment for potential Early Works purchasing by the contractor
• Works with the Project Managers, Design Professionals and Contractors to find solutions to mitigate costs and schedule delays due to errors and omissions in the design documents and unforeseeable field conditions
• Reviews shop drawings and submittals, RFI responses, and Change Orders
• Makes frequent site visits to ensure that electrical requirements are being implemented correctly during construction and creates field reports.
• Reviews Design Professional punch lists.
• Manages commissioning, auditing, & validating facilities systems for Capital Projects.
• Assists the Asset Management and Operations team in preparing equipment lists for import into the Integrated Workplace Management System
• Coaches and Mentors other members of engineering staff and supervises day to day operation of electrical systems.
• Interacts with municipalities and Con-Ed to obtain building permits and inspections.
• Supervises, coordinates, and schedules work with outside contractors and internal technicians.
• Audits, tests, commissions, and validates Facilities systems and also provide specialized engineering support services to RGC, PMPD, PCD, IT, & Vivarium groups.

Requirements

• Bachelor's degree in Engineering required
• Minimum of 5 years in an electrical engineering role
• In depth knowledge and extensive experience in electrical systems for complex life science laboratory and vivarium projects
• Skilled in the use of AutoCAD, Revit, Navisworks, SharePoint and Bluebeam Revu
• IWMS system experience

Terms & Start

• Onsite 4 days/week in Tarrytown, NY
• Full-time
• Start ASAP
• Benefits included (Medical, Dental, Vision)
• 27 days PTO

Experience Transformation Partner — Client Leadership & Experience Modernization

We are hiring an Experience Transformation Partner to lead some of our most important client relationships. This role blends executive‑level client services, experience transformation, and modern marketing leadership. You will partner with CMO/CDO‑level stakeholders to shape multi‑year experience roadmaps while also owning the health, growth, and day‑to‑day leadership of the relationship.

This is a hybrid role: part client partner, part transformation advisor, part orchestrator of design, content, marketing, and digital experience teams.

You will work closely with TCS Client Partners (who focus on CIO/CTO relationships) while you own the CMO/CDO agenda — ensuring clients receive exceptional service, measurable value, and a unified experience across all TCS Interactive offerings.

What You’ll Lead

Client Leadership & Relationship Ownership

• Serve as the primary relationship owner for senior marketing, digital, and experience leaders.
• Maintain and grow trusted partnerships across multiple stakeholder groups.
• Understand client needs deeply and proactively shape solutions that address business, brand, and customer challenges.
• Manage relationship health, satisfaction, and long‑term strategic alignment.
• Set expectations, resolve issues, and ensure clarity across teams and workstreams.
• Represent the client internally and advocate for their goals, constraints, and priorities.

Experience Strategy & Marketing Transformation

• Advise CMOs, CDOs, and experience leaders on customer experience, digital marketing, content, loyalty, and self‑service strategies.
• Translate brand strategy into connected digital experiences that drive acquisition, engagement, and retention.
• Shape multi‑year transformation roadmaps across CX, CRM, analytics, and MarTech.
• Guide clients through modernization of their marketing and experience operations.

Cross‑Functional Orchestration

• Coordinate design, content, CRM, analytics, engineering, and product teams to deliver cohesive, high‑performing experiences.
• Align with TCS service leads to build integrated solutions and own the narrative and outcomes for the client.
• Ensure work is high‑quality, on time, and aligned to strategic goals.
• Oversee programs end‑to‑end — from concept to execution to evaluation.

Commercial Growth & Portfolio Expansion

• Own revenue growth and service portfolio expansion across named accounts.
• Identify new opportunities across CX, digital marketing, content, loyalty, and self‑service.
• Lead business development efforts, shape proposals, and build a healthy pipeline.
• Be accountable for sales performance and growth against targets.

Leadership & Delivery Excellence

• Lead multidisciplinary teams with clarity, empathy, and high standards.
• Ensure programs run smoothly, with strong communication, documentation, and stakeholder alignment.
• Apply consulting tools and frameworks to analyze problems and present solutions.
• Share best practices, ways of working, and delivery learnings across the organization.
• Drive a One TCS mindset across internal and external stakeholders.

About You

• 12–20 years in digital marketing, CX, design, or transformation roles within agencies or consultancies.
• Proven experience partnering with CMOs, CDOs, and senior marketing leaders.
• Strong understanding of digital design, CRM, CX strategy, analytics, and modern marketing operations.
• Skilled at translating complex business needs into actionable experience strategies.
• Confident, articulate, and comfortable leading senior stakeholders.
• A natural orchestrator who thrives in cross‑functional environments.
• Strong client services instincts: relationship management, expectation setting, communication hygiene, and proactive issue resolution.

• Upward mobility
• Positive company culture
• Great training
• Competitive benefits