Engineering Jobs in Ecorse Wayne County Mi Remote
231 positions found — Page 6
Job Summary:
Under the direction of the Sr Sales Engineer, the Associate Sales Engineer is responsible for growing HellermannTyton sales and spec positions. Account responsibility will be for business at the targeted OEM, 1st, 2nd, and 3rd Tier suppliers. Accounts will be assigned. A key role of this position is helping drive increased revenue above market growth within the existing account base. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.
Responsibilities:
- Develop and maintain strong relationships with customers.
- Provide technical support and expertise during the sales process.
- Collaborate with the sales team to identify and pursue new business opportunities.
- Recommends internal process improvements.
- Helps create and maintain quarterly game plans.
Qualifications:
- Bachelor's degree required.
- Must live in the Detroit area.
- 2-5 years of experience with a manufacturer in the automotive industry
- Proficient at reading and working with engineering drawings.
- Technical aptitude and background, with the ability to understand, explain, and coach internal and external customers.
- Experience working with global businesses.
- Logistics and product line management experience preferred.
- Effective and credible presentation skills.
- Ability to travel up to 15% of the time.
- Polished presentation skills, with a sincere demeanor.
- Excellent Microsoft Office skills, especially in Microsoft Excel and PowerPoint.
- Highly organized and detail-oriented.
- Must have a valid driver's license and acceptable driving record
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Position:
Territory Sales Representative--OEM Specialist
Area of Responsibility:
Ontario, Canada.
Role
This is a unique opportunity for a strategic sales professional to analyze, plan and execute. The limited area of representation allows a focused approach to the market. The structure of the company and its management style favor professionals that want to both “farm and harvest “and be involved in the decisions. This is a permanent position that offers a competitive salary and uncapped commission structure.
Reporting: works closely with the Territory lead and reports to the Sales Director.
If you are passionate about people, business and teamwork, we would love to hear from you!
Essential Duties and Responsibilities
- Develop and maintain strong relationships with OEM industrials costumers.
- Identify new business opportunities and drive sales growth within the OEM segment.
- Provide technical support and product recommendations tailored to OEM requirements.
- Collaborate with engineering and product Managers to propose tailored power solutions.
- Prepare and deliver presentations, proposals, and quotations.
- Negotiate contracts and close deals in alignment with company policies.
- Promote the company’s products.
- Formulate plans to convert opportunities into profitable sales; quantify and prioritize these opportunities.
- Help the company to understand the marketplace and increase its market shares
- Look-Listen-Learn approach.
- Participate wholly and willingly in planning, strategy, and team development for your territory.
- Help develop and install a solid customer satisfaction approach.
- Regularly enter and maintain records of contacts, accounts, calls, sales, leads and schedules in CRM, including maintaining internal forms.
- Become an asset to our customer base and our company.
- Recommend and implement actions for continuous process improvement
Knowledge, Skills and Abilities
- Must have strong communication skills and etiquette.
- Must be able to work well with others and assist the public cooperatively and courteously.
- Must be able to understand and carry out oral and written instructions and request clarification when needed.
- Must be able to work efficiently and accurately in a fast-paced environment.
- High communication and negotiations skills.
- Must be able to work independently and carry out assignments to completion with minimum instruction and adhere to established routines and practices
- Must have excellent work ethic.
- Ability to prospect with customers, generate sales leads.
- Self-starter and results oriented individual.
- Well structured with organization skills.
- Autonomous and problem solver.
- Positive attitude and good work ethic.
- Must demonstrate competency with computers and be proficient in Microsoft Excel and familiar with Microsoft Office Suite, CRM systems, and ERP systems
Education and Experience Required
- 5+ years of demonstrated success in a similar role is required
- Post Secondary Diploma/Certificate is required.
- Knowledge of the diesel engine, power transmission, and/or equipment industries.
- Candidates possessing relevant dealer development experience with the appropriate product and market background Industrial will be considered
- Must Possess a valid driving license and passport.
Travel Required
The Territory Sales Representative-OEM Specialistwill be expected to travel as much as 70% of work time to accounts within the territory. Monthly presence at the Mississauga office will be required and occasional travel between the company’s sites is to be expected, including Superior Diesel sites in US
Territory Sales Representative- OEM Specialist
- As Territory Sales Representative-OEM Specialist, you are expected to perform the responsibilities of this position in an efficient, accurate and courteous manner. Your dedication and willingness to take responsibility for your contributions are crucial to the company’s success.
POSITION SUMMARY:
The Instrumentation and Calibration Engineer has the responsibility for ensuring the site’s production instruments are operating at optimal levels and properly maintained to data collection in an FDA regulated environment. The position will be primarily responsible for ensuring all instruments are maintained in a calibrated state. Additionally, the Engineer will support general troubleshooting of production equipment/utilities, and asset management.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
- Shall adhere to all applicable regulatory requirements, including FDA, EPA, OSHA, and related safety, health and environmental procedures, policies and practices.
- Consistent support and practice of all Piramal Pharma Solutions mission, vision, and values.
- Identify and protect the original technical information as part of the company property.
KEY RESPONSIBILITIES.
- Support the Preventive Maintenance (PM) program through the creation of new PM tasks, evaluation of existing PMs for technical relevance to current asset problems.
- Help create Standard Operating Procedures (SOPs) for equipment operation, engineering analyses, PM and calibration tasks, that adhere to FDA and cGMP requirements.
- Support the management of the calibrations on production instruments, such as temperature sensors (RTDs/resistance thermometers), pressure sensors (electronic manometers, gauges), and other transmitters.
- Support root cause investigations to a detailed level required for an FDA regulated/cGMP environment, and translate these root causes to effective CAPAs that mitigate equipment risk.
- Assesses and monitors equipment for reliability of operation implementing necessary improvements
- Maintains system classification of incoming equipment with the system owner. Duties may include assembly of supplier operating and maintenance manuals, installation and operational qualification.
- Translate data from Root Cause Centered Maintenance (RCCM) data to support Autonomous Maintenance program. Train Operations personnel in Autonomous Maintenance.
- Maintain calibration records, and qualification of calibration contractor.
- Manages risk to achieve organization's strategic objectives in areas of environmental health and safety, asset capability, quality, and production.
- Conducts risk analyses routinely when production equipment is functioning outside of expected parameters
- Develops Total Cost of Ownership, Mean Time to Failure, Life Cycle Cost, Mean Time to Repair, specific to critical equipment in the production areas.
- Runs process improvement projects from design thru implementation. Apply Root Cause Centered Maintenance (RCCM) to develop improved preventive maintenance tasks.
- Executes changes through to completion, from initiation of change controls to revising SWIs, coordinating work with Maintenance/Engineering, etc., to close out of CCs
- Collaborates with other departments to ensure that reliability is integrated into all aspects of the organization
- Participates in and execute qualification and validation of equipment and processes
EDUCATION/EXPERIENCE.
- Bachelor’s degree in an engineering discipline and 3 years of experience in a related or similar field, or
- Associate’s degree in an engineering or scientific discipline and at least 5 years of experience.
JOB COMPETENCIES.
- Analytical thinking: the ability to think critically and logically, as well as the ability to work with large sets of data and make sense of them.
- Technical aptitude: a strong understanding of the systems, equipment, and processes at hand. This includes knowledge of the engineering principles and specific systems used at an organization.
- Mechanical aptitude: an understanding of how mechanical components fit together and support the function of equipment. Demonstrated curiosity for how production equipment functions.
- Problem-solving: the ability to think creatively and come up with innovative solutions to complex problems. Specific experience applying Root Cause Analysis and Root Cause Investigation concepts to determine root causes and create effective corrective actions.
- Communication: the ability to explain technical concepts in a clear and understandable manner, as well as the ability to collaborate effectively with others. The ability to generate highly technical equipment maintenance into work instructions for Maintenance Technicians.
- Time management: the ability to manage multiple projects and tasks simultaneously and effectively including planning, scheduling, and organizing. Preferred experience in the Agile Project Management System.
- A continuous improvement mindset: identifying and implementing ways to continuously improve reliability.
- An understanding of lean manufacturing principles, and applying Six Sigma concepts to chemical manufacturing.
- Safety-conscious: the ability to identify potential hazards and take the necessary steps to mitigate them.
- Knowledge of CMMS system and functions
- Knowledge of the regulations and their application to instruments that gather GMP data in a production environment.
About Us
We are a leading technology and electrical contracting organization specializing in the design, implementation, and support of ICT systems for commercial, industrial, healthcare, government, and mission-critical facilities. Our team delivers innovative technology infrastructure solutions that power connectivity, communication, and security in today’s digital-first world.
Position Overview
The ICT Engineer will play a key role in planning, designing, and implementing network infrastructure, communications technologies, and intelligent building systems. This role requires a strong technical foundation in structured cabling, network systems, wireless technologies, and industry standards, with the ability to collaborate across engineering, field installation, and client teams.
Key Responsibilities
•Develop ICT infrastructure designs, drawings, and specifications including structured cabling, pathways, and equipment rooms
•Support outside plant (OSP) and inside plant (ISP) low-voltage system planning
•Create technical documentation, submittals, and as-built packages
•Perform site surveys, assessments, and technology audits
•Assist in wireless network planning, DAS coordination, and technology integration
•Provide engineering support during installation, testing, and commissioning
•Ensure compliance with TIA, BICSI, NEC, and relevant standards
•Collaborate with project managers, field technicians, engineers, and clients
•Troubleshoot ICT-related issues during design and build phases
•Participate in QA/QC reviews and support project close-out deliverables
Qualifications
Required
•Bachelor’s degree in engineering, Information Technology, Telecommunications, or related field — OR equivalent experience
•Strong understanding of ICT design standards (TIA/EIA, BICSI, NEC)
•Knowledge of structured cabling, fiber, network hardware, pathways, and grounding
•Technical aptitude with network systems, Wi-Fi, DAS, and smart building technology
•Excellent documentation, communication, and coordination skills
Preferred
•BICSI credentials (RCDD, DCDC, TECH, INST, RTPM, etc.)
•CCNA, Network+, or similar networking certifications
•Experience with CAD, BIM, or modeling tools
•Experience in construction or technology integration environments
•Familiarity with project management tools and workflows
What We Offer
•Employee Stock Ownership Plan (ESOP)
•Competitive salary
•Comprehensive benefits package
•Professional growth and certification support (BICSI, manufacturer training, etc.)
•Opportunity to work on high-profile technology infrastructure projects
•A collaborative culture focused on innovation and continuous improvement
Relocation Not Available: Local Candidates Only
At Integrated Micro Electronics, Inc. (IMI), we bridge the gap between complex electronics design and global-scale manufacturing. As one of the global leaders in the Automotive & Mobility sector, we specialize in the high-reliability solutions required for the next generation of transportation.
We are seeking a Senior Key Account Manager—a strategic individual contributor possessing the technical gravitas to navigate the complexities of the U.S. automotive landscape. In this capacity, you maintain full ownership of the customer relationship throughout the entire business engagement.
You are not merely managing a portfolio; you serve as a strategic partner, aligning IMI’s global capabilities to provide an optimized value proposition for our clients. Your mission is to plan, develop, and manage accounts within our strategic markets to meet corporate revenue targets. As the "voice of the customer" within IMI, you will facilitate cross-functional collaboration to ensure the achievement of key account objectives—translating customer product roadmaps and market positioning into actionable growth strategies. If you are an expert at cultivating long-term value and driving revenue within the top tier of the automotive industry, we invite you to connect with us.
Reports to:
Sales Director - Mobility
Responsibilities
- Develop and execute comprehensive account strategies that align with IMI’s corporate roadmaps and long-term growth objectives.
- Drive sustainable revenue growth by securing new business wins and expanding partnerships with existing customers across various business units.
- Identify and qualify high-potential, financially sound program opportunities that strategically fit IMI’s specialized manufacturing capabilities.
- Cultivate and maintain influential relationships across all functional working levels to ensure long-term customer loyalty and satisfaction.
- Lead the end-to-end sales process, from initial discovery and solicitation of quotations to the final generation of a sustainable opportunity pipeline.
- Orchestrate the RFQ process by assessing customer requirements and collaborating with internal business units to determine the optimal factory and capacity solutions.
- Provide critical market insights and competitive intelligence from assigned accounts to support strategic development and technology roadmaps.
- Ensure organizational alignment through timely status reporting and the generation of accurate sales and revenue forecasts.
Qualifications:
- Bachelor’s degree in Engineering, Sales, Marketing, or a related field; an advanced degree (Master’s or Doctorate) or professional certification is highly regarded.
- Minimum of 5 years of experience in high-level account management or sales, with a functional understanding of the EMS, PCBA, or electronics manufacturing landscape.
- Proven track record in "sales hunting," deal closure, and strategic account growth, underpinned by a strong grasp of financial principles and complex sales processes.
- Highly analytical professional with expertise in project management and decision-making, capable of translating customer roadmaps into successful program opportunities.
- Exceptional interpersonal and presentation skills, with the ability to facilitate cross-functional collaboration and engage effectively with stakeholders at all levels.
Why IMI?
- The opportunity to lead high-stakes accounts with the independence of a senior expert.
- Access to a worldwide network of engineering excellence and manufacturing power.
- A seat at the forefront of the EV and Mobility revolution.
- Competitive pay package and a flexible, remote-friendly environment designed for high-performing professionals.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.
Applied AI Engineer
Compensation:
- Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)
Location:
- Hybrid / Onsite - Greater Kansas City Metro Area
- 3 days per week onsite, 2 days remote
- Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
- Fully remote candidates cannot be considered
Work Authorization:
- Must be authorized to work in the U.S.
- No current or future visa sponsorship available
Engagement Type:
- Full time, direct hire only
- No third-party agencies, consulting firms, C2C, or 1099 arrangements
About the Opportunity
Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.
The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.
The Role
As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.
This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)
Key Responsibilities
- Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
- Develop and deliver intelligent features within a proprietary SaaS platform.
- Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
- Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
- Build and maintain backend systems and APIs that support AI functionality across products and services.
- Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
- Implement fallback strategies, model routing, and cost performance optimization.
- Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
- Apply best practices related to data privacy, security, compliance, and responsible AI use.
- Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.
Qualifications
- 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
- Proven experience applying LLMs or similar AI models to real business or product challenges.
- Strong backend engineering skills (Python and/or TypeScript preferred).
- Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
- Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Front end development experience in areas like React, Node.js, Web Development, front end web product design
- Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
- Knowledge of data privacy, security, and ethical AI considerations.
- Experience supporting SaaS platforms or technology driven products is a plus.
- Strong communication skills and the ability to collaborate across technical and non-technical teams.
- Passion for applying AI in practical, high impact ways.
Why This Role
- High visibility and ownership of AI initiatives
- Opportunity to build AI systems that directly impact business outcomes
- Emphasis on production grade systems, not experimentation alone
- Collaborative, hybrid environment with close access to stakeholders
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Remote working/work at home options are available for this role.
W2 Only , Position is Contract to hire
Title: Power BI Developer
Duration: 4-6 Months + Contract to hire
Location: Remote
- This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
- This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
- This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.
Departmental Expectation Of Employee
- Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
- Acts as a role model within and outside AF.
- Performs duties as workload necessitates.
- Maintains a positive and respectful attitude.
- Communicates regularly with the departmental leader about department issues.
- Demonstrates flexible and efficient time management and ability to prioritize workload.
- Consistently reports to work on time, prepared to perform duties of the position.
- Meets Department productivity standards.
Essential Duties and Responsibilities
- Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
- Perform data validation and quality checks to ensure the accuracy and reliability of reports.
- Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
- Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability
Key Opportunities
- Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
- A deep understanding of how data analytics drives key business decisions across different functions
- Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
- Mentorship from experienced data professionals and opportunities for networking.
Qualifications
- Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
- Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
- Understanding of database concepts and data modeling.
- Basic knowledge of SQL.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
Americans With Disability Specifications Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
- This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
Certification/Licensure
- ServiceNow Architect Certification (Preferred)
Experience
- 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
- Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
- ServiceNow experienced, certified Architect
- Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
- Bachelor's Level Degree (Required)
Certification/Licensure
- Project Management Professional Certification (PMP) - (Preferred)
Experience
- 5+ years of experience in the Clinical/Business Sectors (Required)
- 5+ years of experience in Healthcare (Required)
- Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
- Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
- Proven success in process improvement, stakeholder management, team development, and change management initiatives.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.