Engineering Jobs in Dracut Middlesex County Ma Remote
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Quality Manager – Direct Hire | 1st Shift
Chelmsford, MA
1st Shift
Direct Hire
About the Role
We are seeking an experienced Quality Manager to lead all Quality operations within a growing aerospace/advanced manufacturing environment. This role oversees quality systems, compliance, audits, supplier management, documentation, and continuous improvement initiatives. The ideal candidate brings strong leadership, deep understanding of AS9100, and the ability to drive a high‑performing quality culture.
Responsibilities
- Lead and develop the Quality team through coaching, training, performance reviews, and career planning.
- Manage and maintain all aspects of the Quality Management System (QMS), including AS9100 compliance, audits, and procedure updates.
- Oversee monthly/annual metrics, documentation control, ECO processing, and risk & opportunity tracking.
- Manage CAPA processes (customer, supplier, internal), NMR/MRB workflows, and GIDEP alerts.
- Serve as the primary quality interface for customers and suppliers, supporting reviews, issue resolution, and status updates.
- Support RFQ and Contract Review processes by validating requirements, flow‑downs, QA codes, and risk entries.
- Oversee supplier approvals, certification tracking, site visits, and quarterly supplier ratings.
- Manage calibration systems, PM documentation, government property equipment logs, and inspection activities (incoming, in‑process, final).
- Support NIST/CMMC compliance with IT and complete actions related to infrastructure and cybersecurity.
- Conduct new‑hire onboarding and coordinate training with HR and Manufacturing leadership.
- Maintain compliance with NAVSUP GFP requirements and conduct monthly walk‑around assessments.
- Drive continuous improvement across all quality processes and cross‑functional operations.
Minimum Requirements
- Bachelor’s degree in Business, Engineering, or related field
- 10+ years of relevant experience
- Strong written and verbal communication skills
- Analytical problem‑solving skills
- Background in Total Quality Management and process improvement
- IPC certifications a plus
- Ability to travel to customer sites as needed
- Attention to detail and strong organizational ability
- Experience in printed circuit boards or related manufacturing preferred
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
Responsible for inspection, installation, and repair of Wet, Dry, Pre-action, Deluge and Foam systems; Testing, rebuilding and/or replacing Backflow Preventers. Responsible for identifying trouble areas and performing service in an efficient and professional manner to ensure that sprinkler systems are operating properly. We seek a self-motivated, customer service-oriented lead technician. The ideal candidate will be organized, professional, and a good communicator. This important position will establish a rapport and build positive relationships with our customers.
$10,000 sign-on bonus based on experience!!
Responsibilities include:
Sprinkler and Backflow Systems Installation, Repair, & Service:
- Prepare jobsite, performing visual inspection of system, disabling horn & strobes, and alerting alarm company and fire department.
- Install/hang sprinkler systems and their components per NFPA and engineering guidelines.
- Install or replace wet, dry, pre-action, deluge and foam systems as needed.
- Repair and/or replace all sprinkler systems components.
Repair, replace and rebuild backflow preventers as necessary.
- Verify proper communication with monitoring station when working on a monitored system after repair.
- Perform system tests to verify alarm & sprinkler systems are working properly upon completion of repair.
- Complete installation paperwork in a timely manner and turn completed paperwork into branch management.
- Report Deficiencies to Department Manager.
Qualifications
- Massachusetts Fire Sprinkler Journeyman License
- 1-3 years field experience in Sprinkler and Backflow systems service.
- Fire and /or Life Safety Systems experience.
- Must have or be able & willing to attain state Sprinkler and/or Backflow Licenses.
- Possess a valid driver’s license and driving record that meets company requirements.
- Must have a strong mechanical aptitude.
- Must be able to visually inspect and service sprinkler and backflow systems.
- Must be able to recognize alarm sights and sounds.
- Strong working knowledge of NFPA codes.
- May require ability to effectively use a Sprinkler Pipe Threader.
- Must be able to effectively use backflow tester, pipe wrench, various lifts and common pipe fitting tools.
Preferred Qualifications
- 3-5 years of proven success in performance of Sprinkler inspection, installation, and service is highly preferred.
- NICET Certification in Inspection & Testing of Water-Based Systems and/or Water-Based Systems Layout, preferred.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
We are looking for an experienced industrial property and building manager to join our client's real estate development team. Candidates must live in or near the Fitchburg, Wilmington, or Billerica area to be considered.
Key Responsibilities
- Own day-to-day operations of assigned properties, including full financial and physical performance
- Serve as primary point of contact for tenants; oversee vendor coordination and issue resolution
- Manage property financials including payables/receivables, budget development, variance tracking, and reporting
- Lead annual operating and capital budget preparation
- Conduct and formalize comprehensive inspection programs (weekly, monthly, quarterly, annual)
- Review and approve annual lease reconciliations and tenant estimates
- Interpret and negotiate commercial lease language and vendor contracts
- Bid, negotiate, award, and oversee service contracts in alignment with company standards
- Monitor vendor performance to ensure compliance with contractual and service-level expectations
- Partner with accounting to ensure accurate, timely reporting and contract compliance
- Oversee tenant improvements and capital projects from construction through move-in, ensuring lease compliance and smooth transition
- Support acquisitions and dispositions, including due diligence coordination with development and construction teams
- Ensure compliance with company policies, regulatory requirements, and governmental directives
- Represent the company professionally in all internal and external interactions
Qualifications
- Bachelor’s degree in Business Administration or related field preferred
- 3+ years of commercial property management experience
- Strong understanding of budgeting, lease analysis, and building operations
- Experience negotiating commercial leases and vendor contracts
- Ability to manage multiple priorities and exercise sound judgment in a fast-paced environment
- Strong analytical, organizational, and delegation skills
- Proficiency in Microsoft Office; experience with Yardi and/or Building Engines preferred
- Excellent written and verbal communication skills
- Proven ability to build strong tenant relationships and deliver high-quality service
- Self-directed with the ability to work independently and collaboratively
- W2 hourly Active Secret Clearance required to start.
Job Description: Provide Components Engineering support on component selection analysis for new design and potential Diminishing manufacturing sources and material shortages (DMSMS) issues.
Responsible for Components Engineering efforts in obsolescence, standardization, engineering data definition, preparation of part standards and procurement control requirements, quality problem resolution and process improvements.
Serves as liaison between part vendors and procurement, customers and subcontractors.
Activities include resolving obsolescence issues, counterfeit avoidance, generating customer reports, part substitution, and second source part qualification, preparation of part procurement specifications and resolving development and production parts problems and issues.
Required Experience: Active secret preferred but willing to consider inactive clearance.
Interim clearance required to start.
Experience in electrical component manufacturing process and physical property analysis Experience in Components Engineering with knowledge of electronic components and devices at integrated circuit or discrete level Experience with new component releases and qualification Experience is processing BOM (Bill of Materials) changes through agile or windchill PLM systems.
Experience in parts selection, part qualifications.
Process change notices through Agile, PTC Windchill (documentation work) 8-10 years experience with Microsoft Office (updating documents, Bill of Materials) Desired Skills: Experience with DMSMS Experience with component related failure issues, pure tin issues, and counterfeit part detection Bachelor's Degree in Electrical Engineering or Electrical Engineering Technology Degree Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.
Butler America Aerospace, LLC.
is an equal opportunity employer.
Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
The Butler America Aerospace, LLC.
EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices .
Butler America Aerospace, LLC.
is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Account Executive
Join a high-performing sales team at FootBridge, where you will develop new business and work with clients across the Energy, Industrial, Manufacturing, Engineering, and Construction markets nationwide. As an account executive you will develop new business, build client relationships and work closely with the recruiting team to deliver the highest quality service. The position requires strategic thinking, strong organizational skills, and the ability to develop long-term professional relationships.
Responsibilities
- Strategically develop new business with potential clients in the energy industry
- Work with clients to gain an understanding of their project-based challenges
- Build lasting relationships with clients and expand business opportunities
- Understand the strategic goals, objectives and organizational structure of targeted companies
- Work with the recruiting team to deliver the highest quality resources to clients
Qualifications
- Bachelor’s degree or equivalent experience
- Proven consultative sales experience required
- Effective organization and time management skills
- Effective written and verbal communication skills
- Willingness to work an extended schedule and travel as necessary
Compensation / Benefits
- $60-70k base salary plus uncapped commissions
- Typical first year earnings of $90-100k; realistic long-term potential of $200-300k+
- Progressive commission plan up to 18% of total gross profit
- Comprehensive benefits including medical, dental, vision, and 401k
- Flexible work schedule and PTO policy
FootBridge is an equal opportunity employer committed to an inclusive environment where everyone is valued and respected. We make employment decisions based on qualifications and business needs, without discrimination on any basis, and we welcome candidates from diverse backgrounds to apply.
Learn more at
Position title:
Instructor (Non-Senate, Non-Tenure Track)
Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $3,000 -$4,000 total per course. For an asynchronous Start Anytime Online course, this position is paid $165 per final student course grade submitted each month; a reasonable estimate ranges from $660 - $21,285 total per course; and monthly payments typically begin within 6 months after the course start date. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.
Percent time:
Part-time by agreement on a course-by-course basis.
Anticipated start:
Some appointments may begin as early as the spring semester.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.
Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 10 to 12 weeks. For asynchronous online start anytime courses, agreement length typically ranges from 9 to 18 months. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.
Application Window
Open date: November 21, 2025
Next review date: Monday, Mar 16, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Friday, Nov 20, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.
UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Data Analytics, Data Science, Software Development, and Cybersecurity to teach one or more online courses each year for our Engineering, Technology, and Environmental Management department.
Courses are offered online:
- Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
- Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
Course Subjects
We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.
Data Analytics and Data Science
- Introduction to SQL
- Introduction to Databases
- Data Warehousing and Business Intelligence
- Data Visualization
- Introduction to Data Analytics
- Python for Data Analysis
- R for Data Analysis
- Data Analytics Capstone
- Introduction to Big Data
- Introduction to Data Science
- Introduction to Machine Learning Using Python
- Machine Learning and Deep Learning
- Artificial Intelligence Foundations
- Data Science Capstone
Software Development and Advanced Software Development
- Introduction to C Language Programming
- C++ Programming
- First Course in Java
- Programming Python
- Data Structures and Algorithms
- Front-End Web Development
- JavaScript Frameworks
- Modern Web Applications and Cloud Computing
- Software Design Patterns
- Software Quality Assurance
- Software Development Capstone
- Java: Discovering Its Power
- Mastering Python
- Back-End Development with Java/Python
- Web Software Security Frameworks
- Advanced Databases
- Advanced Software Development Capstone
Cybersecurity
- Advanced Network Cybersecurity and AI Monitoring
- Cybersecurity AI Risk Management and Governance
- Automated Cybersecurity Incident Response and Digital Forensics
- Advanced Topics in AI Cybersecurity and Capstone
Other Data, Programming, Software Development, or Cybersecurity Courses or Subjects
(please specify in your cover letter)
General Duties
The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom); or Asynchronous Online (Start Anytime).
- For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
- For asynchronous instruction (start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
- For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
U.S.A. Residency and U.S.A. Work Authorization
- All work must be performed in the United States, whether in person or online. Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=programs&availability=all
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=courses
Qualifications
Basic qualifications (required at time of application)
- Bachelor's degree or equivalent international degree required.
Additional qualifications (required at time of start)
- 5 or more years of professional industry work experience since degree.
Preferred qualifications
- 6 or more years of professional industry work experience in the course subject.
- Advanced degree in course subject preferred.
- Teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
- Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
- Experience teaching online and/or developing academic content for online courses.
- Ability to convey conceptual and complex ideas and information.
- Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
- Effective verbal/written communication and presentation skills (English).
- Effective organizational skills with attention to detail.
- Ability to collaborate with colleagues and work within a team environment.
- Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
Application Requirements
Document requirements
Curriculum Vitae or Resume - Your most recently updated C.V. or resume.
Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
(Optional)Sample Syllabi and/or Teaching Evaluations (Optional)
Reference requirements
- References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
Apply link:
JPF05017
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
San Francisco Bay Area, California, U.S.A.
Remote working/work at home options are available for this role.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Must Haves:
- 2-5+ years experience in provisioning and project coordination, ideally within a supply chain or telecom environment
- Strong grasp of circuits or networking protocols, MPLS, SD-WAN, VPN, and related technologies
- Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
- Excellent organizational and vendor management skills
- Comfortable working in fast-paced, cross-functional environments
Preferred Qualifications:
- Experience with network automation tools
- Exposure to cloud-based logistics platforms
- Project management certification (PMP, Agile)
- Previous experience working with a telecom company or supply chain/warehousing organization
Day-To-Day:
Insight Global is seeking a WAN Provisioning Coordinator to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the client’s dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.
Key Responsibilities
- Lead end-to-end provisioning of WAN circuits and telecom services across client's logistics network.
- Partner with telecom carriers to manage service orders, installations, and escalations.
- Support digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
- Coordinate network rollouts for new facility launches and infrastructure upgrades.
- Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
- Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
- Collaborate with IT, operations, and engineering teams to align network capabilities with business needs.
- Organize and arrange for staff members to represent organization at meetings and conference
- Notes commitments made during meetings and arrangements for staff implementation
- Prepares reports including conclusions and recommendations for solution or operational administrative problems
- Research and compile reports to make recommendations based on findings
Compensation:
$25/hr to $35/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Remote working/work at home options are available for this role.
The company is a recognized leader in the commercial faade industry, specializing in innovative glazing and curtain wall systems across North America. Known for executing complex, high-value projects with precision and professionalism, they are expanding their national project management team to keep pace with growing demand. Their approach blends craftsmanship with cutting-edge technologyand they're seeking forward-thinking professionals who can lead from anywhere.
The company is seeking a Remote Project Manager with deep experience in commercial glazing or curtain wall systems. This role is ideal for someone who thrives on ownership, excels at remote coordination, and can lead multimillion-dollar faade projects from preconstruction through closeout.
You'll manage every phase of the project lifecycleleveraging digital tools, strong communication, and a process-driven mindset to deliver on time, on budget, and on spec. While you won't be on site every day, your presence will be felt through structured collaboration, proactive planning, and a firm grasp of what it takes to keep complex installations moving forward.
Minimum three years of experience managing glazing or curtain wall projects.
Demonstrated success managing commercial construction projects remotely.
Expertise in architectural, structural, and fabrication drawings.
Strong knowledge of curtain wall, storefront, ACM, or unitized faade systems.
Comfortable leading project updates, vendor negotiations, and client coordination remotely.
Proven ability to manage contracts, track costs, and mitigate risk.
Degree in Construction Management, Engineering, or a related field (or equivalent experience).
Familiarity with Bluebeam, Procore, AutoCAD, or PM platforms.
Existing network of glazing vendors and subcontractors.
Fully remote work with flexible hours.
Collaborative, experienced, and high-performing team.
Opportunities for professional growth and leadership.
Impactful, high-visibility projects across the U.S.
Competitive compensation and benefits package.
Culture that values clarity, accountability, and trust.
Remote working/work at home options are available for this role.