Engineering Jobs in Deerfield, IL
99 positions found — Page 9
M
Risk Management Engineer
Salary not disclosed
Job Summary Key contributor within the organization that monitors, maintains, and enhances risk controls by analyzing quality data and major quality events to ensure Medline is properly controlling risks on a global level for medical devices, cosmetics, and OTC drugs.
Responsible for managing an automated risk-based trending system that will help the organization foresee risks as well as objectively proving that risk controls are effective.
Provide expertise to the organization including education, technical support, issue resolution, and integration of new or enhanced risk controls to be compliant with EU MDR along with satisfying FDA, ISO 13485, and ISO 14971 risk management related processes throughout the product life cycle.
Collaborate with Medline’s R&D team during design and development, manufacturing teams to implement appropriate risk controls, post-market surveillance teams to determine if new risks have arisen, and Regulatory Affairs to support FDA inspections.
Job Description Responsibilities: Analyze and normalize multiple streams of data to gauge the health of the risk management system.
Work with Subject Matter Experts (SMEs) to create a framework for Risk-based dashboards to be used for real-time decision-making and management reporting.
Provide detailed input to stakeholders on how to implement risk controls as well as create and implement controls Identify inefficiencies in Medline’s global quality management system.
Take action to address identified inefficiencies.
Develop timelines for all projects and ensure that deadlines and goals are being met.
Frequently update management and team on progress.
Proactively work with members of the division or project team to identify issues that might delay the project; make recommendations to improve time lines for project completion.
Qualifications: Education Bachelor of Science Degree in Biology, Chemistry, Engineering or Statistics-based degree.
At least 2 years of QA/QE experience in a cGMP Device or environment.
Complete device life cycle experience related to design, production, use of a device, and ISO 14971.
Experience with Data visualization tools/business intelligence tools such as Tableau, Power BI, or Qlik.
Experience leading multiple, complex projects.
Strong ability to manage multiple priorities.
Self-starter attitude.
Good oral and writing skills.
Ability to work independently and as a team in an efficient manner.
Preferred Qualifications: Chemistry, Biology, Biotechnology, Chemical Manufacturing, or other related field.
Certification / Licensure Six Sigma certification.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Responsible for managing an automated risk-based trending system that will help the organization foresee risks as well as objectively proving that risk controls are effective.
Provide expertise to the organization including education, technical support, issue resolution, and integration of new or enhanced risk controls to be compliant with EU MDR along with satisfying FDA, ISO 13485, and ISO 14971 risk management related processes throughout the product life cycle.
Collaborate with Medline’s R&D team during design and development, manufacturing teams to implement appropriate risk controls, post-market surveillance teams to determine if new risks have arisen, and Regulatory Affairs to support FDA inspections.
Job Description Responsibilities: Analyze and normalize multiple streams of data to gauge the health of the risk management system.
Work with Subject Matter Experts (SMEs) to create a framework for Risk-based dashboards to be used for real-time decision-making and management reporting.
Provide detailed input to stakeholders on how to implement risk controls as well as create and implement controls Identify inefficiencies in Medline’s global quality management system.
Take action to address identified inefficiencies.
Develop timelines for all projects and ensure that deadlines and goals are being met.
Frequently update management and team on progress.
Proactively work with members of the division or project team to identify issues that might delay the project; make recommendations to improve time lines for project completion.
Qualifications: Education Bachelor of Science Degree in Biology, Chemistry, Engineering or Statistics-based degree.
At least 2 years of QA/QE experience in a cGMP Device or environment.
Complete device life cycle experience related to design, production, use of a device, and ISO 14971.
Experience with Data visualization tools/business intelligence tools such as Tableau, Power BI, or Qlik.
Experience leading multiple, complex projects.
Strong ability to manage multiple priorities.
Self-starter attitude.
Good oral and writing skills.
Ability to work independently and as a team in an efficient manner.
Preferred Qualifications: Chemistry, Biology, Biotechnology, Chemical Manufacturing, or other related field.
Certification / Licensure Six Sigma certification.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Developer Analyst IT
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Dynamics D365 Lead Developer Analyst is responsible for defining and leading the technical architecture for Microsoft Dynamics 365 Customer Service platform, with a primary focus on the customer service workspace.
This role will be responsible for the development of scalable, secure, and high-performing solutions aligned with business objectives.
The individual will act as the technical SME, mentor development teams, and provide guidance on complex solutioning and integrations.
Job Description The role will play a crucial role in developing solutions for the Customer Service workspace on Dynamics 365, collaborating closely with cross-functional teams and vendors to build solutions that address complex business challenges.
This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations.
MAJOR RESPONSIBILITIES Design, develop and implement enterprise-grade solutions for D365 Customer Service and case management.
Extend D365 functionality using Power Platform components (Power Apps, Power Automate, Power BI).
Develop custom plugins, workflows, and integrations with external systems.
Work with vendors to configure, integrate, test, and deploy high-quality solutions that meet business requirements.
Develop features to support global contact center apps (CCaaS) and Email Case Management system.
Develop and maintain integrations between D365 and other enterprise systems (CCaaS, SAP/ERP, etc.).
Lead technical solutioning for complex business requirements and integrations.
Serve as the primary technical authority for case management and related workflows.
Build AI capabilities in a controlled value-driven manner to ensure optimum business outcomes and adoption.
Mentor developers and technical consultants on best practices and advanced D365 capabilities.
Review and approve technical designs and code for compliance and quality.
Collaborate with business stakeholders to translate requirements into technical solutions.
Stay current with Microsoft Dynamics 365 roadmap and recommend innovative enhancements.
Ensure adherence to security, scalability, and performance standards.
Support data migration activities and ensure data integrity throughout the process.
Document codebase and maintain clear, concise documentation for ongoing development and support.
Contribute to establishing CI/CD pipelines and improving development practices Comply with all company policies and procedures and government regulatory mandates.
MINIMUM JOB REQUIREMENTS Education: Bachelor of computer science / Engineering, Information Technology, or related field (or equivalent experience).
Certification / Licensure Microsoft Certified: Nice to have Power Platform Solution Architect Expert certification.
Work Experience: Minimum of 7 years of experience in developing enterprise grade solutions on Microsoft platforms, with at least 5 years focused on Dynamics 365 (Customer Service preferred), with at least 3 years in an architect or lead role.
Proven experience in full-cycle D365 implementations.
Strong proficiency in C#, .NET, JavaScript, and HTML/CSS.
Expertise in Power Platform (Power Apps, Power Automate, Power BI).
Advanced knowledge of Azure services and Dynamics 365 Web APIs with ability to design and govern integrations.
Strong integration track record for data integration tools and methodologies (e.g., SSIS, Azure Logic Apps).
Comprehensive experience building low code configurations and maintaining customer service and helpdesk applications (CRM, Genesys, etc.).
Experience with cloud platforms such as AWS, Azure, or Google Cloud.
Expertise in building integrations with RESTful APIs and familiarity with API design principles.
Hands-on experience with AI-driven development tools, including Microsoft Copilot Studio and Power Platform AI Builder.
Knowledge / Skills / Abilities: Strategic thinking and ability to influence technical direction.
Broad knowledge of software development life cycle protocols.
Experience documenting complex processes and generating supporting design documents and diagrams.
Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Ability to work independently and in a team-oriented, collaborative environment.
Experience and skilled in influencing, leading and directing individuals in multiple functional areas.
Excellent communication skills with an emphasis on customer service.
Self-motivated, demonstrated bias for action.
DISCLAIMER: All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $110,240.00
- $165,360.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will be responsible for the development of scalable, secure, and high-performing solutions aligned with business objectives.
The individual will act as the technical SME, mentor development teams, and provide guidance on complex solutioning and integrations.
Job Description The role will play a crucial role in developing solutions for the Customer Service workspace on Dynamics 365, collaborating closely with cross-functional teams and vendors to build solutions that address complex business challenges.
This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations.
MAJOR RESPONSIBILITIES Design, develop and implement enterprise-grade solutions for D365 Customer Service and case management.
Extend D365 functionality using Power Platform components (Power Apps, Power Automate, Power BI).
Develop custom plugins, workflows, and integrations with external systems.
Work with vendors to configure, integrate, test, and deploy high-quality solutions that meet business requirements.
Develop features to support global contact center apps (CCaaS) and Email Case Management system.
Develop and maintain integrations between D365 and other enterprise systems (CCaaS, SAP/ERP, etc.).
Lead technical solutioning for complex business requirements and integrations.
Serve as the primary technical authority for case management and related workflows.
Build AI capabilities in a controlled value-driven manner to ensure optimum business outcomes and adoption.
Mentor developers and technical consultants on best practices and advanced D365 capabilities.
Review and approve technical designs and code for compliance and quality.
Collaborate with business stakeholders to translate requirements into technical solutions.
Stay current with Microsoft Dynamics 365 roadmap and recommend innovative enhancements.
Ensure adherence to security, scalability, and performance standards.
Support data migration activities and ensure data integrity throughout the process.
Document codebase and maintain clear, concise documentation for ongoing development and support.
Contribute to establishing CI/CD pipelines and improving development practices Comply with all company policies and procedures and government regulatory mandates.
MINIMUM JOB REQUIREMENTS Education: Bachelor of computer science / Engineering, Information Technology, or related field (or equivalent experience).
Certification / Licensure Microsoft Certified: Nice to have Power Platform Solution Architect Expert certification.
Work Experience: Minimum of 7 years of experience in developing enterprise grade solutions on Microsoft platforms, with at least 5 years focused on Dynamics 365 (Customer Service preferred), with at least 3 years in an architect or lead role.
Proven experience in full-cycle D365 implementations.
Strong proficiency in C#, .NET, JavaScript, and HTML/CSS.
Expertise in Power Platform (Power Apps, Power Automate, Power BI).
Advanced knowledge of Azure services and Dynamics 365 Web APIs with ability to design and govern integrations.
Strong integration track record for data integration tools and methodologies (e.g., SSIS, Azure Logic Apps).
Comprehensive experience building low code configurations and maintaining customer service and helpdesk applications (CRM, Genesys, etc.).
Experience with cloud platforms such as AWS, Azure, or Google Cloud.
Expertise in building integrations with RESTful APIs and familiarity with API design principles.
Hands-on experience with AI-driven development tools, including Microsoft Copilot Studio and Power Platform AI Builder.
Knowledge / Skills / Abilities: Strategic thinking and ability to influence technical direction.
Broad knowledge of software development life cycle protocols.
Experience documenting complex processes and generating supporting design documents and diagrams.
Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Ability to work independently and in a team-oriented, collaborative environment.
Experience and skilled in influencing, leading and directing individuals in multiple functional areas.
Excellent communication skills with an emphasis on customer service.
Self-motivated, demonstrated bias for action.
DISCLAIMER: All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $110,240.00
- $165,360.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Technical Product Manager - Enterprise Integration Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description We are seeking a forward-thinking Technical Product Manager with a strong product mindset and hands-on software development experience to lead our Enterprise Integration Services team.
You will work closely with engineering, design, and business stakeholders to deliver innovative solutions that meet customer needs and drive business growth.
This role requires a strong technical background, excellent communication skills, and a passion for building great products.
Key Responsibilities: Define and own the product roadmap in collaboration with stakeholders.
Translate business requirements into detailed product specifications and user stories.
Work closely with engineering teams to ensure timely and high-quality delivery.
Prioritize features and enhancements based on customer feedback, business value, and technical feasibility.
Act as the bridge between technical teams and non-technical stakeholders.
Conduct market research and competitive analysis to inform product strategy.
Monitor product performance and iterate based on data and user feedback.
Ensure alignment with company goals and compliance with relevant standards.
Act as the primary liaison between the customer, development & platform engineering team.
Collaborate with stakeholders to define and refine the product vision and roadmap.
Ensure alignment of the product vision with business goals and customer needs.
Communicate the vision and roadmap to the development team and ensure their understanding and buy-in.
Create, maintain, and prioritize the product backlog.
Ensure the backlog is transparent, visible, and understood by the team.
Prioritize features, user stories, and tasks based on business value, customer needs, and technical feasibility.
Provide guidance and support to the development team to ensure timely and high-quality delivery.
Monitor product performance and quality metrics to identify areas for improvement.
Research and recommend custom designs to resolve client/business issues and interpret business requirements into application configuration tasks.
Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains.
Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing.
Balance multiple stakeholder needs and regulatory requirements, ensuring critical features are delivered on time.
Work closely with technical teams and business stakeholders to implement scalable solutions.
Serve as the primary point of contact for all features, clarifying priorities and resolving cross-functional dependencies.
Collect stakeholder feedback, analyze performance metrics, and stay informed on industry best practices to drive iterative enhancements.
Negotiate trade-offs and adapt priorities based on resource constraints and time-sensitive business needs.
Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Overall 15+ year’s work experience 5+ years Product Owner or Product Manager experience 5+ years integration lead and development experience 5+ year’s experience creating vision, strategy, product roadmap Prior experience as a software engineer/developer and technical role.
Strong understanding of software development processes (Agile/Scrum/ SAFe).
Experience working with Development projects, cloud platforms, and modern tech stacks.
Excellent problem-solving, organizational, and analytical skills.
Strong communication and stakeholder management abilities.
Strong experience in at least one of the following domains: Integration Services.
Experience with Agile methodologies, JIRA, and Confluence, and translating, analyzing, and simplifying requirements to add epics & stories and align with standard best practices.
Excellent communication and interpersonal skills.
Ability to connect with customers and understand their needs.
Strong collaboration skills to work effectively with cross-functional teams.
Skilled at defining product vision, creating user stories, and prioritizing backlogs.
Capable of balancing a long-term strategic vision with the need for practical, incremental delivery.
Excellent written and verbal communication skills; able to facilitate discussions between technical teams and business units.
Proven track record of contributing to product vision and roadmap.
Strong leadership skills to guide and motivate the team.
Excellent problem-solving skills and ability to make data-driven decisions.
Nice to have: Experience with SAP PI/ PO, SAP Integration Suite, Advanced Event Mesh, Solace, WSO2 SAFe (Scaled Agile Framework) experience.
Strong knowledge of API Management, low code platforms, test automation, and various testing frameworks.
Experience with DevOps and testing tools Product Owner certification (e.g., CSPO, SAFe PO/PM) is a plus Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
You will work closely with engineering, design, and business stakeholders to deliver innovative solutions that meet customer needs and drive business growth.
This role requires a strong technical background, excellent communication skills, and a passion for building great products.
Key Responsibilities: Define and own the product roadmap in collaboration with stakeholders.
Translate business requirements into detailed product specifications and user stories.
Work closely with engineering teams to ensure timely and high-quality delivery.
Prioritize features and enhancements based on customer feedback, business value, and technical feasibility.
Act as the bridge between technical teams and non-technical stakeholders.
Conduct market research and competitive analysis to inform product strategy.
Monitor product performance and iterate based on data and user feedback.
Ensure alignment with company goals and compliance with relevant standards.
Act as the primary liaison between the customer, development & platform engineering team.
Collaborate with stakeholders to define and refine the product vision and roadmap.
Ensure alignment of the product vision with business goals and customer needs.
Communicate the vision and roadmap to the development team and ensure their understanding and buy-in.
Create, maintain, and prioritize the product backlog.
Ensure the backlog is transparent, visible, and understood by the team.
Prioritize features, user stories, and tasks based on business value, customer needs, and technical feasibility.
Provide guidance and support to the development team to ensure timely and high-quality delivery.
Monitor product performance and quality metrics to identify areas for improvement.
Research and recommend custom designs to resolve client/business issues and interpret business requirements into application configuration tasks.
Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains.
Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing.
Balance multiple stakeholder needs and regulatory requirements, ensuring critical features are delivered on time.
Work closely with technical teams and business stakeholders to implement scalable solutions.
Serve as the primary point of contact for all features, clarifying priorities and resolving cross-functional dependencies.
Collect stakeholder feedback, analyze performance metrics, and stay informed on industry best practices to drive iterative enhancements.
Negotiate trade-offs and adapt priorities based on resource constraints and time-sensitive business needs.
Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Overall 15+ year’s work experience 5+ years Product Owner or Product Manager experience 5+ years integration lead and development experience 5+ year’s experience creating vision, strategy, product roadmap Prior experience as a software engineer/developer and technical role.
Strong understanding of software development processes (Agile/Scrum/ SAFe).
Experience working with Development projects, cloud platforms, and modern tech stacks.
Excellent problem-solving, organizational, and analytical skills.
Strong communication and stakeholder management abilities.
Strong experience in at least one of the following domains: Integration Services.
Experience with Agile methodologies, JIRA, and Confluence, and translating, analyzing, and simplifying requirements to add epics & stories and align with standard best practices.
Excellent communication and interpersonal skills.
Ability to connect with customers and understand their needs.
Strong collaboration skills to work effectively with cross-functional teams.
Skilled at defining product vision, creating user stories, and prioritizing backlogs.
Capable of balancing a long-term strategic vision with the need for practical, incremental delivery.
Excellent written and verbal communication skills; able to facilitate discussions between technical teams and business units.
Proven track record of contributing to product vision and roadmap.
Strong leadership skills to guide and motivate the team.
Excellent problem-solving skills and ability to make data-driven decisions.
Nice to have: Experience with SAP PI/ PO, SAP Integration Suite, Advanced Event Mesh, Solace, WSO2 SAFe (Scaled Agile Framework) experience.
Strong knowledge of API Management, low code platforms, test automation, and various testing frameworks.
Experience with DevOps and testing tools Product Owner certification (e.g., CSPO, SAFe PO/PM) is a plus Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Analyst Business Systems IT
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Responsible for supporting the AI & Automation Platform team by assisting with application administration, performing tasks related to pilot projects, contributing to program rollout activities, collaborating with business partners, and partnering with other branches of the AI & Automation team.
A primary focus of this role is proactive outreach and discovery with business units to identify, assess, and document opportunities for leveraging AI to streamline and enhance business processes.
The role will also involve process engineering, project design, and direct engagement with stakeholders to understand operational needs and recommend automation solutions.
Job Description MAJOR RESPONSIBILITIES: Collaborate with business stakeholders to map workflows, assess automation potential, and document tasks suitable for automation.
Support the development and execution of AI pilot and innovation projects.
Lead outreach and discovery efforts with business units to identify, analyze, and prioritize opportunities for AI-driven process improvements.
Contribute to program rollouts by coordinating activities, preparing documentation, co-managing a shared inbox, and helping with communications and training activities.
Communicate with vendors and business partners on deliverables, reporting, and project updates.
Work with other branches of the AI & Automation team where needed to support training and communication initiatives.
Help plan and host AI & Innovation events internal to Medline (AI Summit, hackathons, etc.) Work with business partners as needed to support AI platform initiatives.
Assist with user support as needed for Platform Team-owned applications.
MINIMUM JOB REQUIREMENTS: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
Work Experience: At least 4 years of experience working in an IT setting but including business-facing work.
Knowledge / Skills / Abilities: Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Demonstrated ability to conduct outreach, facilitate discovery sessions, and document business requirements for process improvement.
Ability to assess and initiate actions independently.
Experience with project management.
Experience and skills in influencing, leading and directing individuals in multiple functional areas.
Strong written and spoken communication skills.
Strong interpersonal and relationship management skills.
Strong customer service skills.
Strong business analytical and problem-solving skills.
Self-motivated, demonstrated bias for action.
PREFERRED JOB REQUIREMENTS: Experience with Microsoft Copilot.
Experience in process engineering, project design, or business analysis preferred.
Knowledge of hardware, software, and basic AI concepts and tools.
DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
A primary focus of this role is proactive outreach and discovery with business units to identify, assess, and document opportunities for leveraging AI to streamline and enhance business processes.
The role will also involve process engineering, project design, and direct engagement with stakeholders to understand operational needs and recommend automation solutions.
Job Description MAJOR RESPONSIBILITIES: Collaborate with business stakeholders to map workflows, assess automation potential, and document tasks suitable for automation.
Support the development and execution of AI pilot and innovation projects.
Lead outreach and discovery efforts with business units to identify, analyze, and prioritize opportunities for AI-driven process improvements.
Contribute to program rollouts by coordinating activities, preparing documentation, co-managing a shared inbox, and helping with communications and training activities.
Communicate with vendors and business partners on deliverables, reporting, and project updates.
Work with other branches of the AI & Automation team where needed to support training and communication initiatives.
Help plan and host AI & Innovation events internal to Medline (AI Summit, hackathons, etc.) Work with business partners as needed to support AI platform initiatives.
Assist with user support as needed for Platform Team-owned applications.
MINIMUM JOB REQUIREMENTS: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
Work Experience: At least 4 years of experience working in an IT setting but including business-facing work.
Knowledge / Skills / Abilities: Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Demonstrated ability to conduct outreach, facilitate discovery sessions, and document business requirements for process improvement.
Ability to assess and initiate actions independently.
Experience with project management.
Experience and skills in influencing, leading and directing individuals in multiple functional areas.
Strong written and spoken communication skills.
Strong interpersonal and relationship management skills.
Strong customer service skills.
Strong business analytical and problem-solving skills.
Self-motivated, demonstrated bias for action.
PREFERRED JOB REQUIREMENTS: Experience with Microsoft Copilot.
Experience in process engineering, project design, or business analysis preferred.
Knowledge of hardware, software, and basic AI concepts and tools.
DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Azure Data Engineer
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Great opportunity to show off your passion for data, reporting, analytics, and data warehousing.
Medline's BI team may have the perfect fit for you! This person will be responsible for project planning, execution, and implementation of changes to reporting solutions for BI – Marketing & Ecommerce portfolio as well as ensuring accurate and timely data solutions delivery to business partners.
To be successful in the role, you need strong analytical skills, excellent communication skills and will be responsible for developing and maintaining enterprise and departmental business intelligence, data warehousing and reporting solutions.
Required Skills: 8+ years of experience in Business Intelligence, Data Engineering, or related fields, with strong expertise in modern cloud-based analytics platforms.
Hands‑on experience with Microsoft Fabric, including Lakehouse, Data Warehouses, Pipelines, Dataflows Gen2, and Real-Time Analytics.
Ability to design and implement scalable data solutions using Fabric OneLake architecture, Delta Lake tables, and Fabric pipelines.
Expertise in data engineering best practices, including data modeling, data integration, and building high‑performing analytical data stores.
Good working knowledge of SAP systems and underlying data structures, with ability to integrate SAP data into Fabric pipelines.
Strong proficiency in SQL, including performance tuning, optimization, and development of complex queries for Fabric Lakehouse and Warehouses.
Excellent oral and written communication skills, with ability to collaborate independently with business partners, onshore and offshore teams.
Good analytical skills to translate business requirements into scalable Fabric data models and data products.
Strong task management, prioritization, and problem‑solving capabilities, driving work from conception to completion.
Experience with SDLC, Agile/Scrum, and project management tools such as Jira.
Certifications in Azure or Fabric technologies are a plus.
Data modeling (Native HANA) and TDV (Good to Have).
Experience of ETL tools, preferably Talend.
Responsibilities Engage with business users to gather requirements and understand functional needs for data products and reporting.
Develop scalable data ingestion and transformation pipelines using Fabric pipelines, notebooks, and SQL Gather, process, and model raw data at scale to support analytical and operational use cases, including scripts, REST calls, and SQL queries.
Perform cost optimization and governance over Fabric capacities and workspaces to ensure efficient resource usage.
Partner with software developers and analysts to ensure reliable, performant data delivery across Fabric workloads.
Build analytics-ready data sets and tools using Fabric Lakehouse/Warehouse to drive insights around customer acquisition, operations, and business KPIs Develop optimized SQL for Fabric Warehouse and Lakehouse engines Mentor junior engineers and contribute to best practices for Fabric-based data modeling and engineering.
Own end‑to‑end project delivery includes communication, development, testing, migration, support, and documentation.
Perform pipeline and query performance tuning across Fabric workloads Analyze trends and patterns in data and transform them into actionable recommendations for the business.
Participate in defining best practices around Data models development and deliverables.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline's BI team may have the perfect fit for you! This person will be responsible for project planning, execution, and implementation of changes to reporting solutions for BI – Marketing & Ecommerce portfolio as well as ensuring accurate and timely data solutions delivery to business partners.
To be successful in the role, you need strong analytical skills, excellent communication skills and will be responsible for developing and maintaining enterprise and departmental business intelligence, data warehousing and reporting solutions.
Required Skills: 8+ years of experience in Business Intelligence, Data Engineering, or related fields, with strong expertise in modern cloud-based analytics platforms.
Hands‑on experience with Microsoft Fabric, including Lakehouse, Data Warehouses, Pipelines, Dataflows Gen2, and Real-Time Analytics.
Ability to design and implement scalable data solutions using Fabric OneLake architecture, Delta Lake tables, and Fabric pipelines.
Expertise in data engineering best practices, including data modeling, data integration, and building high‑performing analytical data stores.
Good working knowledge of SAP systems and underlying data structures, with ability to integrate SAP data into Fabric pipelines.
Strong proficiency in SQL, including performance tuning, optimization, and development of complex queries for Fabric Lakehouse and Warehouses.
Excellent oral and written communication skills, with ability to collaborate independently with business partners, onshore and offshore teams.
Good analytical skills to translate business requirements into scalable Fabric data models and data products.
Strong task management, prioritization, and problem‑solving capabilities, driving work from conception to completion.
Experience with SDLC, Agile/Scrum, and project management tools such as Jira.
Certifications in Azure or Fabric technologies are a plus.
Data modeling (Native HANA) and TDV (Good to Have).
Experience of ETL tools, preferably Talend.
Responsibilities Engage with business users to gather requirements and understand functional needs for data products and reporting.
Develop scalable data ingestion and transformation pipelines using Fabric pipelines, notebooks, and SQL Gather, process, and model raw data at scale to support analytical and operational use cases, including scripts, REST calls, and SQL queries.
Perform cost optimization and governance over Fabric capacities and workspaces to ensure efficient resource usage.
Partner with software developers and analysts to ensure reliable, performant data delivery across Fabric workloads.
Build analytics-ready data sets and tools using Fabric Lakehouse/Warehouse to drive insights around customer acquisition, operations, and business KPIs Develop optimized SQL for Fabric Warehouse and Lakehouse engines Mentor junior engineers and contribute to best practices for Fabric-based data modeling and engineering.
Own end‑to‑end project delivery includes communication, development, testing, migration, support, and documentation.
Perform pipeline and query performance tuning across Fabric workloads Analyze trends and patterns in data and transform them into actionable recommendations for the business.
Participate in defining best practices around Data models development and deliverables.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Senior Product Manager-Renewal
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Medline Industries has an immediate opening for a Senior Product Manager with our Renewal divisions.
This role will be based out our Northfield corporate office and will work a hybrid model.
Under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
Work with and train sales forces to be able to confidently sell product to customers.
May have one or more Manager level direct reports.
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: At least 4 years experience in marketing, sales, product management or clinical practice in the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will be based out our Northfield corporate office and will work a hybrid model.
Under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
Work with and train sales forces to be able to confidently sell product to customers.
May have one or more Manager level direct reports.
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: At least 4 years experience in marketing, sales, product management or clinical practice in the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Senior Operations Engineer
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Develop projects and manage multiple medium and large scale projects of varying complexities to drive improvements across safety, quality, service, cost and people for Medline's distribution operations.
Provide support and guidance for Operations Engineer I and Operations Engineer II positions.
Job Description Responsibilities: Lead multiple medium and large scale nation-wide projects from concept to realization leading individuals from multiple departments and disciplines.
Determine, develop, recommend and implement solutions of medium complexity projects after performing significant engineering analyses inclusive of hypotheses validation.
Review, develop and partner with technological solution providers to analyze, review and potentially implement enhanced solutions.
Provide support and guidance indirectly to Operations Engineer I and Operations Engineer II positions.
Provide software application expertise in Warehouse Management System(s), Labor Management System, Transportation Management System, Microsoft Access proficiency, etc.
Perform and deploy work measurement techniques including time and motion studies Required Experience: Education Bachelor’s degree in Industrial Engineering or General Engineering.
Work Experience At least 3 years engineering experience.
Willing to travel at least/up to 25% of the time for business purposes (within state and out of state).
Capable of standing / walking all day within a warehousing environment.
Preferred Qualifications: At least 5 years engineering experience.
Master’s Degree in Industrial Engineering or General Engineering.
Distribution or warehousing experience.
Highly Preferred Application experience: AutoCAD, SQL Developer, Microsoft Access, Smartsheet, WMS (Manhattan preferred) Preferred Application Experience: Microsoft Project, Coupa, Avetta, SAP, LMS/TMS (Manhattan preferred) General skills/experience: capital budgets, complex project schedules, data analysis Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Provide support and guidance for Operations Engineer I and Operations Engineer II positions.
Job Description Responsibilities: Lead multiple medium and large scale nation-wide projects from concept to realization leading individuals from multiple departments and disciplines.
Determine, develop, recommend and implement solutions of medium complexity projects after performing significant engineering analyses inclusive of hypotheses validation.
Review, develop and partner with technological solution providers to analyze, review and potentially implement enhanced solutions.
Provide support and guidance indirectly to Operations Engineer I and Operations Engineer II positions.
Provide software application expertise in Warehouse Management System(s), Labor Management System, Transportation Management System, Microsoft Access proficiency, etc.
Perform and deploy work measurement techniques including time and motion studies Required Experience: Education Bachelor’s degree in Industrial Engineering or General Engineering.
Work Experience At least 3 years engineering experience.
Willing to travel at least/up to 25% of the time for business purposes (within state and out of state).
Capable of standing / walking all day within a warehousing environment.
Preferred Qualifications: At least 5 years engineering experience.
Master’s Degree in Industrial Engineering or General Engineering.
Distribution or warehousing experience.
Highly Preferred Application experience: AutoCAD, SQL Developer, Microsoft Access, Smartsheet, WMS (Manhattan preferred) Preferred Application Experience: Microsoft Project, Coupa, Avetta, SAP, LMS/TMS (Manhattan preferred) General skills/experience: capital budgets, complex project schedules, data analysis Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Senior Product Manager - Exam Gloves
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Medline has an immediate opening for a Senior Product Manager for our Exam Gloves division! This position is located at our headquarters in Northfield, IL on a hybrid basis.
The Product Manager under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
This person will work with and train sales forces to be able to confidently sell product to customers and will have at least one Manager level direct report(s).
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: Minimum of 4 years of experience in product management for physical products, preferably within the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Experience with managing multiple direct reports.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The Product Manager under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
This person will work with and train sales forces to be able to confidently sell product to customers and will have at least one Manager level direct report(s).
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: Minimum of 4 years of experience in product management for physical products, preferably within the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Experience with managing multiple direct reports.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director, IT Applications Digital Commerce
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Director IT Applications We are seeking a visionary and execution-focused Director of IT Applications to lead implementations of our next-generation digital commerce ecosystem.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director, Enterprise Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Director Enterprise Services is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
✓ All jobs loaded