Engineering Jobs in Charlotte Remote

Procemex is looking to add to our growing team in North America. We are looking for a customer focused professional sharing our mission, visions, and attributes for future growth. We expect the candidate to be a customer-oriented, team player. The Project Manager role requires 50-75% travel to North American customer sites.

Overview:

• Oversee projects from conception through installation while assuring that a quality product is delivered on time, in budget and with customer expectations being met.
• Coordinate directly with Procemex sales and customer interface regarding project status, technical and non-technical issue resolution, customer visits and installation targets.
• Monitor project stages, identify potential project issues or delays, and orchestrate their resolution.
• Keep management aware of project status
• Provide system engineering support including system configuration and pre-installation consulting. Required skills and experience
• Understanding of the paper making process from a process control, quality, and production standpoint
• Ability to manage our projects from an electrical, mechanical and IT perspective
• Good data processing skills
• Demonstrated capability to manage projects from receipt of order to installation and implementation
• Ability to effectively manage multiple ongoing projects at various phases of execution
• Good communication and networking skills
• Ability to work systematically and achieve results both individually and as part of a team

Responsibilities:

• Manage projects and perform service tasks at customer mill sites and remotely
• Communicate with Finnish factory on pre-engineering status, schedules, quality concerns, and new technologies
• Be accessible to customers via email, over the phone, and in person when necessary
• Administer the entire scope of contract to ensure compliance and customer satisfaction
• Provide ongoing support to customers, as needed, regarding service, training, and any necessary repairs either onsite or via web applications
• Obtain and maintain knowledge of pulp and paper industry trends and needs

Qualifications:

• Relevant education in related engineering field (Electrical, Mechanical, Chemical, Paper Science & Engineering)
• Ideal candidates have project management experience in pulp and paper manufacture, automation, IT, and/or machine vision experience
• Proficient in Microsoft tools
• CAD proficiency is preferred

We offer:

• Team atmosphere
• Opportunity for professional growth
• Interesting and challenging tasks
• A great opportunity to be involved in the latest machine vision technologies in an international and inspiring work environment
• Competitive benefits

About Procemex:

Procemex is a global leader in integrated web monitoring and web inspection solutions in board, paper, pulp, and printing industry. Procemex develops, designs, and delivers the fastest and most accurate smart camera-based solutions worldwide.

Founded in 2000, Procemex has gained leading expertise in the industry. Thanks to its solid roots, Procemex has acquired a unique understanding of production processes while the core excellence is in mastering optical imaging and image processing. Procemex helps paper, board and pulp companies worldwide secure their product quality and minimize expensive production downtime.

Procemex is headquartered in central Finland with regional offices in the U.S., Germany, and Japan. : A background check and drug screen is mandatory, and drug testing may be required for access to certain customer sites.

Pay will vary based on years of relevant experience.

Company Overview:

We are a leading provider of ultraviolet (UV) disinfection equipment, serving industrial sectors such as food & beverage, pharmaceutical, microelectronics, and building services, as well as municipal (wastewater, drinking water, reuse) and aquatic (swimming pools, waterparks, spray pads).

Position Summary:

The Service Coordinator acts as the primary point of contact for customers seeking service and support. This role is responsible for managing service inquiries, scheduling field service visits, dispatching parts, and ensuring smooth communication between customers, technicians, and internal teams. The Service Coordinator plays a critical role in streamlining service operations and improving route efficiency to reduce costs and enhance customer satisfaction.

Key Responsibilities:

• Serve as the first point of contact for all service-related customer inquiries via phone, email, or online requests.
• Triage and route incoming calls and emails to the appropriate personnel (technical support, sales, service technicians, etc.).
• Schedule and coordinate service visits across various regions, aligning technician availability with customer needs.
• Organize and ship replacement parts and tools required for service visits.
• Collect, review, and organize service reports from technicians and ensure accurate documentation.
• Maintain service records, customer histories, and related data in the company CRM or service management system.
• Develop and optimize technician travel routes to minimize costs and improve efficiency.
• Communicate clearly with customers regarding appointment status, parts deliveries, and service expectations.
• Collaborate with logistics, sales, and engineering teams to ensure seamless execution of service plans.
• Monitor and follow up on outstanding service issues to ensure timely resolution.

Required Skills and Qualifications:

• Customer Service: Strong interpersonal and communication skills; professional and courteous when dealing with customers and internal teams.
• Organization & Time Management: Ability to manage multiple priorities and service requests in a fast-paced environment.
• Scheduling Expertise: Experience with service scheduling tools or CRMs preferred.
• Problem Solving: Able to assess customer needs and direct inquiries appropriately with minimal supervision.
• Logistics Coordination: Understanding of shipping, inventory coordination, and route optimization.
• Attention to Detail: Accuracy in scheduling, record-keeping, and communication is critical.
• Team Collaboration: Ability to work cross-functionally with service technicians, warehouse staff, and management.
• Process Improvement: A mindset for developing and refining procedures to improve service delivery and reduce operational costs.

Preferred Qualifications:

• 2+ years of experience in customer service, dispatch, service coordination, or logistics role.
• Experience in industrial, municipal, or technical service industries is a plus.
• Proficiency with Microsoft Office Suite (especially Excel, Outlook) and basic familiarity with ERP or service ticket systems.

Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades.

Our Culture & Philosophy:

Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.

· Open & Constructive

· Take Pride in Our Product

· Relentless Commitment

· Care About Our Customers

· Team Success

Summary:

Fessler and Bowman is responsible for successful bidding of projects, from the initial bid review and analysis through the hand-off from the Estimating Team to the Project Management Team. The Estimator is responsible for all aspects of the estimating function, including bid analysis, plan review, quantity take offs, subcontractor pricing collection, putting together bid information, and assessment of both winning and losing bids. The descriptions below are representative of, but not limited to, the duties and responsibilities of this position.

Five Key Roles of the Estimator:

• Developing innovative, accurate estimates consistent with Fessler and Bowman’s costs
• Conducts a thorough and detailed project take-off, assembling all quantities, man hour requirements, etc.
• Solicits subcontractor and supplier pricing, reviewing prequalification requirements, and determining the best qualified subcontractors
• Identifies project-specific risk issues and the potential impact to Fessler and Bowman, as well as potential strategies to help mitigate those risks
• Reviews project plans and specifications and communicates with project stakeholders and internal resources to confirm the scope of the project

Essential Duties & Responsibilities:

• Developing the project plan, the project schedule and the proposal documents for all estimates
• Reviews estimates for other estimating team members
• Supports the determination of whether to pursue a project by participating in the “Go/No-Go” process on complex projects
• Creates complete project budgets once a project is being actively bid
• Assembles documentation and prepares client presentations for proposal submissions
• Other relevant duties as assigned

Education, Experience & Qualifications:

• Bachelor of Science in Engineering or Construction Management or equivalent combination of education and experience
• At least five (5) years of construction experience
• Proficient in using Bid2Win estimating software or similar tool(s)
• Estimating medium-to-large commercial and industrial projects
• Creative and results-oriented, with a strong sense of urgency and self-motivation
• Excellent communication and organizational skills

· Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals.

Travel:

Travel to and from job sites and office locations is required for this position. Fessler & Bowman will compensate for travel when applicable.

Work Environment:

As an Estimator, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period.

Benefits:

Fessler & Bowman is proud to provide eligible Team Members with the following benefits:

· Medical, dental and vision insurance

· 401k with company contributions

· Paid Holidays and Paid Time Off

Recruitment Process:

The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.

Fessler & Bowman is an Equal Opportunity Employer

Position Overview:

Plan, organize, direct and control TRITECH resources & activities required to meet project deliverables including client satisfaction, schedule and profitability. Interface with construction management, general contractor, architects, clients and AV consultant and supervise both direct and subcontract labor. Work with TRITECH accounting, contract administration and management team to resolve project problems to ensure project profitability and quality of installation.

Company Overview:

We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation’s leading technology system integrators serving clients in financial services, legal, technology and life sciences. Our OneSource business model provides clients with a single source for the design, installation and maintenance of large / complex Audio Visual, Communications, PoE Lighting and Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami, Washington DC, Dallas and Charlotte.

Primary Responsibilities:

• Plan and schedule engineering, installation, and subcontracting activities on large and/or complex systems, including site surveys and client needs analysis.
• Direct and supervise project administration, subs and engineers to establish project guidelines, contract negotiation, staff needs, and project meetings.
• Work with engineering department on design and drafting phases of jobs and with purchasing for accurate and timely procurement of equipment
• Manage the project budget, schedule, and scope of work
• Maintain a safe and secure jobsite and ensure all permitting and compliance regulations are met.
• Identify and resolve any changes or issues that may arise during the construction phase, including generating change orders.
• Oversee all technical aspects, engineering, and construction activities according to project plans.

Qualifications:

• Associate degree from an accredited college or university.
• Five years of experience in Project Management of large scale implementations.
• Must be proficient in understanding basics of Control Systems, Audio Processing, Video Transport and UC Systems.
• An understanding of job financial reports and the ability control costs in the handling of large projects.
• Excellent decision making, organizational, writing and presentation skills.
• Must be responsible, self-motivated, detail-oriented, well-organized and able to take initiative to resolve problems and meet deadlines in a fast-paced environment.
• Excellent communication skills and superior customer service skills to work effectively with both internal and external clients.
• Ability to manage multiple tasks simultaneously and to effectively handle stressful situations.
• Strong interpersonal skills; ability to work with diverse groups.
• Proficiency in the use of personal computers including such programs as MSOffice Suite.
• Ability to plan, organize and implement to ensure the successful completion of a project by a specific due date.

Compensation

• Commensurate with experience and includes a comprehensive benefits package: Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 10 Paid Holidays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long Term Disability.

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