Engineering Jobs in Brookhaven Georgia

Overview:

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

This is an on-site position based out of Atlantic Station in Atlanta. While the primary location is Atlantic Station, the role may be seated at one of our satellite locations: Piedmont Athens, Piedmont Henry or Piedmont Mountainside. Training will be conducted at the Atlantic Station office.

Day Shift Work Schedule:

Full-time: 8-hour & 10-hour shifts starting between 8:00 AM and 10:00 AM . Team members are also required to work 6 weekend shifts within a 6-week period as part of the regular schedule.
Part-time: 8-hour & 10-hour shifts starting between 8:00 AM and 10:00 AM . Team members are also required to work 3 weekend shifts within a 6-week period as part of the regular schedule.

Responsibilities:

The virtual nursing staff nurse uses nursing processes and telemedicine technology to remotely assess, plan, implement, and evaluate care for patients. The virtual nursing staff nurse functions within the framework of the policies and procedures of the organization and demonstrates professional growth and accountability. The virtual nursing staff nurse is responsible for maintaining standards of practice, coordinating patient care activities of all assigned staff in the provision of quality nursing care.

Qualifications:

Business Unit : Company Name: Piedmont Healthcare Corporate

Job Title: Distribution and Marketing Data Product Manager

Division: Beazley Shared Services - Data Management

Location: Multiple Locations, US

Hybrid Role

Reports To: Head of Data Products

Key Relationships: Chief Data Office, Data Leadership Team, Data Owners, Distribution and Marketing, CRM, Data Governance and Quality, Data Stewards, Data Architects, Delivery Team members, Technology Team, Finance, Underwriting, Operations and other Business Stakeholders

Beazley:

Beazley is a global specialist insurance company with over 30 years' experience helping people,

communities, and businesses to manage risk all around the world. Our products are wide ranging from cyber & tech to marine, healthcare, financial institutions, and contingency, covering risks like the weather, film production or protection from deadly weapons.

We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We encourage applications from all backgrounds. Collaboration in office spaces is important and we use a hybrid approach with a minimum of 2 days in the office per week.

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 1500 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We hire people with wide perspectives, and we have set bold diversity targets as we work towards excellence.

Data @ Beazley:

Our Data team supports Beazley's vision by...

* Being bold through pioneering & championing an exciting vision of how people interact with data

* Facilitating innovation by leading the pace of change in data & analytics, and facilitating the latest capabilities and innovative technologies

* Doing the right thing by providing a controlled working data environment that allows all business domains to thrive independently

* Being the single source of truth for enterprise-wide reporting metrics and KPIs

Our Data team is located at multiple offices across UK, Europe and the US. The specified home office location options provide the best balance for being co-located with key Data Office colleagues and business stakeholders.

The Role:

Data is one of Beazley's greatest assets and this roles is critical to supporting our Distribution and Marketing insights, which includes Customer, Broker and Marketing data. We're seeking a strategic and technically savvy Data Product Manager to lead the strategy, development and evolution of data products and insights that empower our distribution and marketing teams. This role is critical to aligning our data, unlocking insights, and informing growth opportunities across our specialty portfolio. In this role, you will also work to mature data literacy and capabilities as Beazley undertakes a significant investment in modernization, enabling you to embed a culture of data excellence and innovation in our delivery.

Key Responsibilities:

• Partner with the global Distribution and Marketing team to understand, prioritize and develop data products and insights that support their business strategy.

• Build and own a roadmap to provide regular updates on delivery commitments for data products, insights, enhancements and queries.

• Manage stakeholder relationships to support the growth strategy for Beazley customers, brokers, teams and products.

• Produce insights and key data trendsthat highlight business performance, RoI, efficiencies and game-changing growth opportunities.

• Inspire the adoption and use of insights to drive decisions in investment and operations that improve efficiency and drive growth by leading demonstrations and hands on training sessions.

• Lead a team of Product Owners, Product Analysts, Business Analysts and a development team to deliver and maintain data products and insights; maintaining a backlog of work within Jira.

• Represent the business in data governance discussions, escalating issues as appropriate.

• Ensure that data product development considers policy, methodology and standards, and ensure these are adhered to during product development.

• Evaluate the performance of your data product portfolio against KPIs defined by the business and provide feedback on the value delivered.

• Proactively anticipate business needs and look for opportunities to bring innovation or new approaches into the user design, experience, product development and insights.

• Relentlessly focus on the Distribution and Marketing team as a customer, delivering high quality data and insights that are clear and inspire action.

• Partner with the Data Governance Group and CRM solution team (Customer Relationship Management) to drive improvements in our Customer and Broker data quality through MDM and other tools.

• Provide leadership, direction, development and support to direct reports (including off-shore resources).

Essential Criteria:

• Bachelor's degree in Business, Marketing, Data Science, Computer Science, Economics, Statistics or related field; Master's degree preferred

• Proven experience in data product management, marketing analytics or distribution strategy, preferably in insurance or financial services

• Experience working with data, building data models, and sharing insights

Skills and Abilities:

• Strategic and curious with the ability to design and develop data and insights that support our Distribution and Marketing team's goals, planning, performance and incentives that drive growth

• Understand the specialty insurance market, customer segmentation and distribution channels, with experience in North America, Lloyd's, Retail and Wholesale markets preferred

• Ability to lead workshops that help your stakeholders identify data needs and articulate their desired user experience, with the ability to build dashboards preferred

• Strong organization and communication skills with the ability to direct work, document requirements and present demos

• Advanced technical skills with the ability to dive into the data, identify anomalies, and provide high quality, trusted data

• Understanding of Specialty Insurance principles and key drivers to create opportunities, loyalty and growth

Knowledge and Experience:

• Experience in Data Products, Data Analytics, Data Science, Statistics, Economics or related fields in Insurance, Financial or sales organizations preferred

• Strong understanding of MDM and CRM systems and their use with Customer and Broker data

• Proficiency in data visualization (Power BI), analytics platform (Snowflake), dashboard design and data storytelling

• Experience working with insurance data, and in particular a strong understanding of pipeline intelligence for sales growth/ targeting and performance

• Ability to use predictive modeling to drive an understanding of performance, customer behavior, and prospective renewals/ growth to help the Distribution Sales team focus on the best opportunities

• Experience managing relationships and teams of stakeholders, business analysts, data analysts, data architects, data modelers, data engineers and testers using agile processes

• Skills in data engineering technologies like Kafka, Snowflake / Snowpark, DataBricks, Jira and Agile principles

• Experience in managing and manipulating large internal and external datasets

• Knowledge of relational and dimensional database structures, theories, principles, and practices

• Driven and proven team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

• Excellent communication skills, with the ability to tailor them appropriately for different audiences, technical backgrounds, and seniority

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $130,000-$150,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

ABOUT THE COMPANY

At Foresite Group, we are honored to have been recognized as a Best Firm to Work For over the past 13 years. As a multi-disciplinary engineering, planning, and design firm with offices nationwide, we take pride in leading the industry with our collaborative and responsive services. Our success begins with our people. We work diligently to foster a growth-oriented culture that empowers our team to thrive professionally while maintaining a healthy work/life balance.

We want everyone to love working here as much as we do. Our diverse range of services includes Civil Engineering, Landscape Architecture, Structural Engineering, Traffic Engineering, Wireless Services, Mechanical, Electrical, Plumbing and Fire Safety, and Broadband Engineering. Each discipline is backed by a team of dedicated professionals committed to excellence and innovation. Join us and become part of a firm that values your growth and contributions, ensuring a fulfilling and dynamic career.

JOB SUMMARY

We are looking for a highly motivated and skilled Transportation Planner to join our dynamic team. The successful candidate will play a pivotal role in analyzing, developing, and implementing transportation plans and projects that cater to the evolving needs of our growing community. Ideal candidates will possess a robust background in urban planning, transportation engineering, and public policy, coupled with a passionate commitment to sustainable transportation solutions. If you have the expertise and drive to shape the future of our community’s transportation landscape, we invite you to be part of our forward-thinking team.

RESPONSIBILITIES:

Transportation Planning:

• Apply diverse knowledge of transportation planning principles across a wide spectrum of projects.
• Define regional or local transportation planning issues, lead, or participate in public meetings or hearings to explain planning studies, and gather feedback from affected parties to achieve consensus on project plan recommendations.
• Develop and update transportation plans, policies, and programs that address current and future transportation needs.
• Stakeholder engagement: Work with government agencies, community groups, and the public to gather input and build consensus on transportation initiatives.
• Research and Development: Stay current with industry trends, best practices, and technological advancements to incorporate innovative solutions into transportation planning.
• Report Writing: Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders and decision-makers.
• Policy Development: Assist in the development of transportation policies and regulations that promote safety, accessibility, and sustainability.
• Data Analysis: Collect, analyze, and interpret transportation data to identify trends, patterns, and areas for improvement.

Project Management:

• Manage transportation projects from inception to completion, including budgeting, scheduling, and coordinating with stakeholders.
• Execute Tasks within project requirements and deadlines.
• Coordinate with clients, architects, contractors, and other stakeholders to define project requirements and objectives.

QUALIFICATIONS:

Education: Bachelor's Degree in Urban Planning, Transportation Engineering, Civil Engineering or related field.

Experience: Minimum 3-5 years of engineering experience in development of multi-modal plans. Experience with active transportation plans, complete street plans, corridor plans, and safety plans preferred.

Licensure: AICP or PTP certification preferred

Skills:

• Proficiency in transportation planning software and Microsoft Office suite.
• Excellent written and verbal communication skills with the ability to present complex information clearly and concisely.
• Strong Analytical and problem-solving skills, with keen attention to detail.
• Strong interpersonal skills and integrity.
• Ability to work collaboratively with diverse groups, including government officials, community organizations, and the public.

WHAT WE OFFER:

• Career Advancement Opportunities
• Exposure to a wide range of projects across engineering disciplines
• A supportive and collaborative work environment
• A work-hard, play-hard mentality with regular social events and peer recognition programs
• Competitive Salary
• Comprehensive Health, Dental and Vision Insurance
• Health Savings Account with Company Match
• Retirement Savings Plan with Company Match
• Discretionary Profit-Sharing Program
• Telemedicine + Teletherapy
• Wellness Program
• Company Paid Life Insurance
• Voluntary Life Insurance
• Short + Long-Term Disability Insurance
• Supplemental Insurance Plans
• Dependent Care Flexible Spending Account
• Flexible Schedules
• Paid Time Off
• Holiday Pay
• Floating Holiday
• Parental Leave
• Professional Development Opportunities
• Tuition Reimbursement
• Referral Program

Monitors the distribution and management of the weekly and monthly production schedules for operations. Makes priority decisions in regards to production maintenance.

Job Responsibilities

1. Establishes and manages daily, weekly, and monthly production scheduling process for the site and adjusts schedules accordingly to deliver site goals and objectives
2. Creates and releases production orders and partners closely with Manufacturing, Quality and Logistics in the prioritization and expediting of the orders
3. Provides data for Key Performance Metrics Works with management to provide optimal efficiency to meet the needs of internal and external customers
4. Ensures appropriate and timely communication to operations and management occurs when schedule adjustments and delays happen to align with priorities
5. Investigates scope of requests and determines scheduling status and/or feasibility
6. Monitors material usage and inventory turns and levels in an effort to manage inventory
7. Coordinates transfer of materials to fulfill interplant and service requirements on schedule
8. Performs some lead responsibilities which may include: training, assigning and/or reviewing work, providing guidance and overseeing work flow of unit
9. Performs other duties as assigned

Job Skills Requirements

• Advanced training and/or experience with the site production scheduling process, Supply Chain principles, and site wide Standard Operating Procedures (SOP’s)
• Highly skilled with data analysis in database management and Material Requirement Planning (MRP) Systems
• Excellent written and verbal communication skills across functional areas and organizational lines
• Self directed, self-disciplined and highly organized with the ability to makes timely and effective decisions
• Fluent in English and primary language used in area of responsibility and/or location

Education

Bachelor's Degree in Supply Chain Management or related field, or equivalent education and experience

Experience Requirements

• Minimum of five years of experience as a Scheduler/Planner
• Minimum of four years of experience in materials/logistic management or related field

Physical & Environmental Requirements

Planner Scheduler Senior

Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton®, Vanguard®, Ferris®, Simplicity®, Snapper®, Billy Goat®, Allmand®, SimpliPhi®, Branco® and Victa® brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents

Role Summary

Henderson Electric is a commercial is an electrical company that is currently looking for motivated candidates to join our growing team in Atlanta, GA

We are actively seeking a Service Manager with extensive experience in Electrical/ HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.

Key Responsibilities

• Oversee the planning, execution, and delivery of HVAC/electrical service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines

• Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements

• Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion

• Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities

• Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns

• Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites

Qualifications

• Proven track record managing HVAC/electrical service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance

• Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows

• Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives

• Proficiency in service and construction project management software and tools

• Bachelor’s degree in Mechanical Engineering, Construction Management, or a related field is preferred

Benefits

• 401(k) matching

• Dental insurance

• Employee discount

• Health insurance (free plan for one individual employee)

• Life insurance: $20,000 benefit after 6 months

• Paid time off

• Parental leave

• Referral program

• Relocation assistance

• Vision insurance

Schedule

• 10 hour shift

Supplemental Pay Types

• • Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Atlanta, GA (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

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• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Title: Account Manager – Manufacturing

Location: Doraville, GA

Schedule: Onsite Mon - Fri

Hours: 8a - 5p, daily

This role owns the customer relationship, ensuring retention, expansion, and overall satisfaction while collaborating closely with internal teams to deliver on customer expectations. Must be comfortable working within a manufacturing/production facility.

Key Responsibilities

Account Management & Customer Service

• Serve as the main point of contact for assigned customers, managing day-to-day account needs and inquiries.
• Handle order entry, order status updates, and issue resolution promptly to meet or exceed expected response times and customer satisfaction goals.
• Proactively manage and prioritize customer concerns, escalating issues when required to ensure timely resolution.
• Coordinate with operations to ensure on-time delivery, product quality, and adherence to customer requirements.
• Respond to customer inquiries in alignment with defined SLAs.
• Maintain accurate and thorough records of customer interactions and activity in the CRM (HubSpot).
• Develop and maintain exceptional levels of customer satisfaction, driving retention and repeat business.

Sales Growth & Revenue Expansion

• Manage inbound and outbound communications (calls, emails) for existing accounts and targeted prospects within the territory or segment.
• Identify, qualify, and nurture new opportunities within existing accounts and select new targets.
• Maintain accurate CRM records, including opportunity details, contact information, and pipeline stage updates.
• Prepare and send quotes and proposals, follow up consistently, and drive opportunities to close.
• Identify upsell and cross-sell opportunities based on customer needs, product fit, and business objectives.

Cross-Functional Collaboration

• Provide clear and timely account updates to internal sales leadership regarding new opportunities, risks, and key developments.
• Collaborate closely with sales, engineering, manufacturing, quality, shipping, and other internal teams to ensure seamless customer experiences and aligned messaging.
• Work with Finance on pricing discussions, credit approvals, and commercial terms as needed.
• Capture and communicate customer feedback, trends, and voice-of-customer insights to relevant departments to support continuous improvement.

Skills & Competencies

• Strong communication, interpersonal, and negotiation skills.
• High attention to detail and strong organizational skills.
• Ability to prioritize and manage multiple customer requests and requirements simultaneously.
• Ability to work independently while collaborating effectively as part of a broader team.
• Ability to adapt to changing priorities in a fast-paced environment.
• Effective conflict-resolution and problem-solving capabilities.
• CRM proficiency (HubSpot preferred) and comfort working with digital tools and systems.
• Ability to multitask while maintaining accuracy and follow-through.
• Working knowledge of manufacturing products and industry trends, or the ability to learn quickly.

Behavioral Expectations

• Maintain professionalism, empathy, and a customer-first mindset in all interactions.
• Demonstrate ownership and accountability for assigned accounts, deliverables, and outcomes.
• Collaborate proactively with internal stakeholders to ensure a consistent, seamless customer experience.
• Continuously seek ways to add value to customer relationships and support long-term partnerships.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges