Engineering Jobs in Bartlett Dupage County Il Remote

216 positions found — Page 6

Production Supervisor (2nd Shift)
Salary not disclosed
Batavia, IL 3 days ago

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.


ROLE PURPOSE/ POSITION SUMMARY:

Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.


KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

  • Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standards
  • Provides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operations
  • Coordinates production/facility activities with Shift Managers as appropriate
  • Ensures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.
  • Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriate
  • Create and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plans
  • Understand job standards and/or machine operation for each function
  • Follow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriate
  • Ensures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintained
  • Performs other duties as assigned


PEOPLE MANAGEMENT RESPONSIBILITIES:

  • Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)
  • Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes
  • Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual development
  • Communication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basis


QUALIFICATIONS/ CAPABILITY PROFILE:

Minimum Education

High school diploma and/or GED- Essential

Bachelor’s degree in related field- Desirable

Minimum Experience

Three to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- Essential

Some experience interacting with the company customers- Desirable

One to three (1-3) years of experience in a lead or supervisory role- Essential

Minimum Knowledge/ Skills/ Abilities

Strong leadership skills- Essential

Decision making skills- Essential

Ability to analyze and/or solve problems- Essential

Strong verbal, written, and interpersonal communication skills- Essential

Ability to plan work schedules- Essential

Working knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- Essential


MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

Not Specified
Testing Technician
Salary not disclosed
Itasca, IL 3 days ago

SUMMARY DESCRIPTION:


The R&D Testing Technician will execute daily engineering test assigned by Engineering Manager. The candidate will perform various acoustical, mechanical, and electrical tests. The candidate will support the engineers in their ongoing R&D testing to achieve their task on time. The candidate should be well organized, has strong attention to details and able to work in fast paced environment


SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Perform engineering tests including and not limited to: Acoustical testing, mechanical testing and electrical testing
  • Documenting and archiving test results and test procedures
  • Work with various mechanical tools and fixtures to conduct tests
  • Work with electronic test equipment
  • Manage the engineering lab, make sure tools and equipment are arranged in the right spot and perform 5S to the labs
  • Manage engineering samples with proper labels and arrange them in cabinet
  • Support engineers in new developed test procedures by documenting the test procedures
  • Support engineers in shipping samples out to customers, purchase experimental parts from website


POSITION REQUIREMENTS:

  • Associate’s degree in engineering, Electronics, or equivalent work experience
  • Ability to set up and utilize electronic test equipment such as multimeters, oscilloscopes, and run LabVIEW code
  • Ability to work with various fixtures and tools to conduct various testing
  • Able to multi-task and work fast paced environment to meet deadlines
  • Attention to detail and organized
  • Excellent communication skills
  • Self-motivated and eager to learn
  • Ability to follow instructions
  • Basic knowledge of computers, spreadsheets, and power point


REPORTING RELATIONSHIPS:


Reports to: Sr. Manager Application Engineering – MedTech & Specialty Audio

Not Specified
Senior Project Manager
Salary not disclosed
Bloomingdale, IL 3 days ago

The objective of the Senior Project Manager is to lead and mentor project teams, serve as a trusted partner to customers, and oversee the successful planning, design, procurement, and execution of electrical construction projects while meeting schedule, budget, and quality objectives.


Essential Duties

  • Plan, prepare and/or review technical specifications, contract documents, and estimates
  • Review electrical drawings and specifications for lighting, power distribution, data/voice cabling, special systems, and fire alarm systems
  • Responsible for total management of multiple complex and/or large-scaled projects over a $5M+ threshold from time of assignment to turnover of operations
  • Expected to manage an aggregate of $15M+ in billings annually
  • Interact with Customers, Vendors, Field and Engineering teams to ensure project is completed on schedule and within budget
  • Work with superintendents and foremen to plan, organize, and direct activities related to projects
  • Conduct site visits to identify and solve problems and verify that construction is proceeding in accordance with design specs
  • Provide mentorship and guidance to Junior Project Management team
  • Continually seeks opportunities to increase customer satisfaction and develop lasting relationships


Qualifications

  • Bachelor of Science degree in Electrical or Mechanical Engineering; or Field experience preferred
  • 8+ years Project Management experience
  • Experience with oversight of $5M+ in Contract Value
  • Effectively lead and mentor Junior Project Management employees
  • Customer relationship-oriented
  • Strong time management and organizational skills
  • Ability to meet critical deadlines
  • Ability to be self-motivated, proactive, and an effective team player
Not Specified
Mastercam CNC Programmer / Machinist
Salary not disclosed
Batavia, IL 3 days ago

Position: Mastercam CNC Programmer / Machinist

Hourly Pay: $32–$35/hr

Location: Batavia, IL


Job Description

Essential Duties and Responsibilities

  • Set up, program, and operate CNC turning machines, including Haas Turn Mill and Mazak lathes.
  • Program lathes using drawings and job travelers to produce designated parts.
  • Operate the Star Clip machine and perform secondary operations such as deburring, grinding, drilling, and tapping.
  • Inspect parts for quality, take measurements, detect production flaws, and adjust or reprogram controls.
  • Communicate effectively with Machinist Level III and Engineering regarding concerns or job changes.
  • Recommend or approve supplies and materials necessary for lathe jobs.
  • Serve as backup to the Machinist Level I to maintain workflow through the department.
  • Assist with general facility operations, including equipment loading/unloading and inventory management.
  • Maintain a safe work environment by following established safety procedures and regulations.
  • Stay current with job knowledge through training and educational opportunities, including conversational programming and TMA classes.
  • Keep work areas organized and clean, including sweeping and general upkeep.


Education and Work Experience

  • High school diploma or equivalent.
  • Minimum 1 year of experience in a shop environment.
  • Minimum 1 year of experience operating CNC turning equipment.


Physical and Skill Requirements

  • Ability to work in a non-climate-controlled shop environment.
  • Proficiency with basic shop tools, such as drills, hammers, screwdrivers, sanders, and saws.
  • Ability to perform high school-level math, including decimals and metric measurements.
  • Ability to read and interpret drawings/blueprints and use simple gaging tools, such as tape rules, dial calipers, and pin gauges.
  • Fluent in reading and writing English.
  • Ability to lift and move up to 40 pounds.


To be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to with your resume, the position you are applying for, and a brief introduction.

When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!



About Trova Advisory Group

Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.


Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.


We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at Include the nature of your request and your contact information, and we will be happy to assist you.


Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.

Not Specified
Construction Project Engineer - Commercial Buildouts
Salary not disclosed
Wheaton, IL 3 days ago

Project Engineer – Commercial Construction

Location: Western Suburbs

Salary: $65k-$75k


Position Summary

Our client is a smaller but dynamic GC / CM delivering high quality commercial construction projects around Chicagoland. They value collaboration, integrity, innovation, and client satisfaction. We’re seeking a motivated Project Engineer to support project teams and help ensure builds are delivered on time, on budget, and with the highest standards of quality.


Key Responsibilities

  • Review construction drawings, specifications, and contract documents to understand scope and identify any gaps or discrepancies.
  • Support material, labor, and equipment take-offs, assist with quantity verification and preliminary cost estimates.
  • Support scheduling: help develop and maintain project schedules, track progress, and coordinate with subcontractors, vendors, and design/engineering teams to keep work aligned.
  • Manage project documentation: maintain logs for RFIs, submittals, change orders, subcontracts, permits, and daily/weekly reports.
  • Assist with cost control: track costs vs. budget, monitor change-order requests, support procurement, and help forecast cost-to-complete estimates.
  • Facilitate communication among all stakeholders — owners, architects/engineers, subcontractors, trade-partners, and internal team members — to ensure collaboration and smooth workflow.
  • Support quality assurance and compliance: verify that work adheres to project specifications, safety standards, and regulatory requirements.
  • Participate in project meetings, site visits, inspections, and coordinate close-out documentation at project completion.


Qualifications & Skills

  • Bachelor’s degree in Construction Management, Civil/Structural Engineering, or related field; or equivalent experience.
  • 1-3 years of experience in commercial construction, general contracting, or construction management, preferably with exposure to estimating, takeoffs, and subcontractor coordination.
  • Strong ability to read and interpret construction drawings, plans, and specifications.
  • Proficiency with construction management and documentation tools/software (e.g., Procore, Bluebeam) and Microsoft Office.
  • Excellent organizational, communication, and problem-solving skills. Ability to coordinate multiple tasks and stakeholders simultaneously.
  • Detail-oriented with a strong sense of accountability for budget, schedule, and quality.
  • Team-oriented mindset and ability to thrive in a collaborative environment.


What You’ll Get Working Here

  • Base salary from $65k-$75k, performance bonuses, 401k
  • Diverse portfolio of interesting and complex projects
  • A collaborative, professional work environment built on strong relationships with subcontractors, owners, and design professionals.
  • Unlimited growth potential with a clear path to APM and beyond
Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
jobs by JobLookup
✓ All jobs loaded