Engineering Jobs in Baker Louisiana Remote

156 positions found — Page 3

Operating Engineer
🏢 Jobot
Salary not disclosed
Baton Rouge 2 weeks ago
Operating Engineer / Great Place To Work! This Jobot Job is hosted by: Jay O'Brien Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $55,000
- $70,000 per year A bit about us: We are a dynamic energy company committed to delivering innovative solutions that power communities and drive sustainable growth.

Our team focuses on developing and operating reliable, safe, and efficient energy infrastructure while embracing forward-thinking technologies and industry best practices.

With a culture rooted in collaboration, integrity, and excellence, we strive to make a meaningful impact for our customers, partners, and the communities we serve.

Why join us? Joining our team means becoming part of a company that values your expertise, fosters professional growth, and encourages innovation.

We offer a collaborative environment where your contributions directly influence operational success and the evolution of the energy sector.

With opportunities to work on challenging projects, access to cutting-edge tools, and a culture that prioritizes safety, development, and inclusion, you’ll have the platform to build a rewarding and impactful career.

Job Details Job Details: We are seeking a dynamic and experienced Permanent Operating Engineer to join our Accounting + Finance team.

This unique role requires a blend of technical and financial knowledge, as it involves the management of heating and cooling systems within the context of financial operations.

You will be responsible for the operation, maintenance, and repair of all heating, ventilation, and air conditioning equipment, while also ensuring the financial efficiency of these systems.

This position is a fantastic opportunity for a professional who is looking to apply their technical skills in an exciting and challenging environment.

Responsibilities: 1.

Operate, maintain, and repair all heating, ventilation, and air conditioning (HVAC) equipment, including chillers, boilers, pumps, and cooling towers.

2.

Monitor and adjust all mechanical/pneumatic equipment, control gauges, distributor panels, valves, thermostats, diffusers, and other equipment necessary to provide a comfortable environment for the buildings.

3.

Conduct regular inspections of systems and equipment to ensure optimal operating conditions and to identify potential problems.

4.

Develop and implement strategies for improving the efficiency and effectiveness of HVAC systems, with a focus on reducing energy consumption and costs.

5.

Collaborate with the finance team to develop budgets and forecasts for HVAC operations, as well as to analyze the financial impact of HVAC decisions.

6.

Ensure compliance with all safety and environmental regulations related to HVAC operations.

7.

Prepare and maintain records and reports related to HVAC operations, including energy consumption, costs, and equipment maintenance.

8.

Communicate regularly with management and other stakeholders about HVAC operations and financial performance.

Qualifications: 1.

A minimum of 2 years of experience as an operating engineer, with a focus on heating and cooling systems.

2.

A degree in Mechanical Engineering, HVAC Technology, or a related field is preferred.

3.

Strong knowledge of HVAC systems and equipment, including the operation, maintenance, and repair of such systems.

4.

Experience in financial analysis and budgeting, with the ability to make decisions that optimize the financial performance of HVAC operations.

5.

Excellent problem-solving skills, with the ability to identify and address issues in HVAC systems and operations.

6.

Strong communication skills, with the ability to effectively convey information about HVAC operations and financial performance to a variety of stakeholders.

7.

Ability to work independently and as part of a team, with a commitment to achieving organizational goals and objectives.

8.

Familiarity with safety and environmental regulations related to HVAC operations.

9.

Proficiency in using computer systems and software for managing and analyzing HVAC operations and financial data.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Not Specified
Senior Land/Site Development PE - Remote/Hybrid
🏢 Jobot
Salary not disclosed
Baton Rouge, Remote 2 weeks ago
Leader in the Civil Engineering industry is seeking a Senior Land/Site Development PE to join their growing staff in Louisiana! This Jobot Job is hosted by: Ryan Anderson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $100,000
- $140,000 per year A bit about us: Leader in the Civil Engineering industry is seeking an experienced Water Resources Engineer to join their growing staff in Louisiana! We are willing to consider a fully remote/hybrid schedule with occasional site visits for meetings for the right person.

Why join us? Come and join us for a rewarding career with excellent salary, benefits, and career growth opportunities! Benefits include but are not limited to: 401k w/ Match Health, Vision, & Dental Insurance Paid Time Off Paid Holidays Bonus Options Possible Flexible Schedule Solid Company Culture Job Details Job Details: Are you an experienced Professional Engineer with a passion for land and site development? Do you have a knack for transforming raw land into functional, aesthetically pleasing, and environmentally sustainable spaces? If so, we have the perfect opportunity for you! We are currently seeking a Permanent Senior Land/Site Development PE to join our dynamic and innovative team.

This role offers the flexibility of remote or hybrid work settings, allowing you to contribute to exciting construction projects from the comfort of your own home or in a collaborative office environment.

Responsibilities: As a Permanent Senior Land/Site Development PE, you will be instrumental in the planning, design, and development of our construction projects.

Your day-to-day responsibilities will include: 1.

Leading the design and implementation of site development projects, including grading, drainage, erosion control, and shoring.

2.

Utilizing Civil 3D to create accurate and detailed site development plans.

3.

Conducting land surveys to gather essential data for site development.

4.

Collaborating with various stakeholders, including architects, construction managers, and environmental engineers to ensure projects meet all technical and environmental standards.

5.

Overseeing the preparation of construction documents, including plans, specifications, and cost estimates.

6.

Providing expertise in the application of local, state, and federal regulations related to land development.

7.

Reviewing and approving project designs and providing guidance to junior engineers.

Qualifications: The ideal candidate for the Permanent Senior Land/Site Development PE position should have: 1.

A Bachelor’s Degree in Civil Engineering or a related field.

2.

A Professional Engineer (PE) license.

3.

A minimum of 5 years of experience in land/site development, with a focus on grading, drainage, erosion control, and shoring.

4.

Proficiency in Civil 3D and other relevant software.

5.

Extensive knowledge and experience in land surveying techniques.

6.

A solid understanding of environmental engineering principles and practices.

7.

Excellent communication and leadership skills.

8.

A proven track record of managing and executing successful site development projects.

This is a fantastic opportunity to leverage your skills and experience in a role where you can truly make a difference.

If you are a motivated, detail-oriented, and innovative professional engineer with a passion for land and site development, we would love to hear from you.

Apply today and join our team in creating sustainable, functional, and beautiful spaces for our communities! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Remote working/work at home options are available for this role.
Not Specified
Automotive Mechanic / Auto Technician / Chrysler Certified Technician
Salary not disclosed
Baton Rouge 2 weeks ago
Chrysler Certified Technician Mark Dodge in Lake Charles, LA is looking for Chrysler Certified Technicians to join their industry leading Service Team! Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! Job Responsibilities Perform work outlined on maintenance and repair orders to ensure customer satisfaction Diagnose the cause of any malfunction and repair in a timely manner Provide labor and time estimates for additional automotive repairs Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner Continuously learn new technical information and techniques in formal training sessions in order to stay in line with rapidly changing technology Chrysler certification required Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems Hold a valid driver’s license Dealership Commitment: Competitive wages Training Health, Dental, Vision, Life, Short and Long Term Disability Insurance 401k with company match (at qualifying dealerships) Professional working environment Find out all this Dealership can offer you! Apply today!
Not Specified
Senior Water Resources PE - Remote/Hybrid
🏢 Jobot
Salary not disclosed
Baton Rouge, Remote 3 weeks ago
Leader in the Civil Engineering industry is seeking a Sr.

Water Resources PE to join their growing staff in Louisiana! This Jobot Job is hosted by: Ryan Anderson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $100,000
- $140,000 per year A bit about us: We are on the lookout for a dynamic and experienced Senior Water Resources Professional Engineer (PE) to join our team.

This is a permanent, remote/hybrid role in the construction industry, where you will be tasked with managing and executing a wide range of water resource projects.

You will be working in an exciting and challenging role, where you will be given the opportunity to showcase your technical expertise and leadership skills.

This role requires a minimum of 5 years of experience in the relevant field.

We are willing to consider a fully remote schedule with occasional site meetings for the right person/background.

Why join us? Come and join us for a rewarding career with excellent salary, benefits, and career growth opportunities! Benefits include but are not limited to: 401k w/ Match Health, Vision, & Dental Insurance Paid Time Off Paid Holidays Bonus Options Possible Flexible Schedule Solid Company Culture Job Details Responsibilities: As a Senior Water Resources PE, you will: 1.

Lead the design and development of stormwater management systems, erosion control, grading, and drainage plans.

2.

Conduct advanced hydrologic and hydraulic modeling, and develop innovative solutions to manage water resources effectively.

3.

Oversee the design and implementation of wastewater treatment systems and sewer networks.

4.

Ensure all designs and implementations adhere to local, state, and federal regulations.

5.

Provide expert consultation on water resources management to internal teams and clients.

6.

Conduct site inspections and assessments, identifying potential issues and proposing effective solutions.

7.

Collaborate with a team of engineers, hydrologists, and other professionals on large-scale projects.

8.

Prepare detailed reports and presentations for stakeholders, outlining project progress, challenges, and solutions.

Qualifications: To be successful in this role, you will need: 1.

A bachelor's degree in Civil Engineering, Environmental Engineering, or a related field.

A master's degree will be an added advantage.

2.

A valid Professional Engineer (PE) license.

3.

A minimum of 5 years of experience in water resources engineering, with a focus on stormwater management, erosion control, grading, drainage, and wastewater treatment.

4.

Extensive knowledge of hydrology, hydraulic modeling, and the latest water resource management technologies and techniques.

5.

Proven experience in the design and implementation of sewer networks.

6.

Strong project management skills, with the ability to lead and manage multiple projects simultaneously.

7.

Excellent communication and interpersonal skills, with the ability to present complex information clearly and effectively.

8.

Proficiency in using industry-standard software for hydrologic and hydraulic modeling.

9.

A strong understanding of local, state, and federal regulations related to water resources.

10.

The ability to work effectively in a remote or hybrid setting, with minimal supervision.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Remote working/work at home options are available for this role.
Not Specified
Principal Product Manager Partner Platform Integrations - Flexible Remote Work Options (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Lead Product Manager - Partnership Platform Solutions (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Principal Product Manager Partner Platform Integrations (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Instructor Pool - Online Data Analytics, Data Science, Software Development, andCybersecurity Programs - UC Berkeley Extension
✦ New
Salary not disclosed
Position overview

Position title:
Instructor (Non-Senate, Non-Tenure Track)

Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $3,000 -$4,000 total per course. For an asynchronous Start Anytime Online course, this position is paid $165 per final student course grade submitted each month; a reasonable estimate ranges from $660 - $21,285 total per course; and monthly payments typically begin within 6 months after the course start date. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.

Percent time:
Part-time by agreement on a course-by-course basis.

Anticipated start:
Some appointments may begin as early as the spring semester.

Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.

Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 10 to 12 weeks. For asynchronous online start anytime courses, agreement length typically ranges from 9 to 18 months. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.

Application Window


Open date: November 21, 2025




Next review date: Monday, Mar 16, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Friday, Nov 20, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.



UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Data Analytics, Data Science, Software Development, and Cybersecurity to teach one or more online courses each year for our Engineering, Technology, and Environmental Management department.



Courses are offered online:




  • Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  • Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).


Course Subjects

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.



Data Analytics and Data Science




  • Introduction to SQL
  • Introduction to Databases
  • Data Warehousing and Business Intelligence
  • Data Visualization
  • Introduction to Data Analytics
  • Python for Data Analysis
  • R for Data Analysis
  • Data Analytics Capstone
  • Introduction to Big Data
  • Introduction to Data Science
  • Introduction to Machine Learning Using Python
  • Machine Learning and Deep Learning
  • Artificial Intelligence Foundations
  • Data Science Capstone


Software Development and Advanced Software Development




  • Introduction to C Language Programming
  • C++ Programming
  • First Course in Java
  • Programming Python
  • Data Structures and Algorithms
  • Front-End Web Development
  • JavaScript Frameworks
  • Modern Web Applications and Cloud Computing
  • Software Design Patterns
  • Software Quality Assurance
  • Software Development Capstone
  • Java: Discovering Its Power
  • Mastering Python
  • Back-End Development with Java/Python
  • Web Software Security Frameworks
  • Advanced Databases
  • Advanced Software Development Capstone


Cybersecurity




  • Advanced Network Cybersecurity and AI Monitoring
  • Cybersecurity AI Risk Management and Governance
  • Automated Cybersecurity Incident Response and Digital Forensics
  • Advanced Topics in AI Cybersecurity and Capstone


Other Data, Programming, Software Development, or Cybersecurity Courses or Subjects

(please specify in your cover letter)



General Duties

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom); or Asynchronous Online (Start Anytime).




  • For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  • For asynchronous instruction (start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  • For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.


U.S.A. Residency and U.S.A. Work Authorization


  • All work must be performed in the United States, whether in person or online. Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.


Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=programs&availability=all

Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=courses



Qualifications

Basic qualifications (required at time of application)

  • Bachelor's degree or equivalent international degree required.


Additional qualifications (required at time of start)

  • 5 or more years of professional industry work experience since degree.


Preferred qualifications

  • 6 or more years of professional industry work experience in the course subject.
  • Advanced degree in course subject preferred.
  • Teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
  • Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  • Experience teaching online and/or developing academic content for online courses.
  • Ability to convey conceptual and complex ideas and information.
  • Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  • Effective verbal/written communication and presentation skills (English).
  • Effective organizational skills with attention to detail.
  • Ability to collaborate with colleagues and work within a team environment.
  • Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).


Application Requirements

Document requirements

  • Curriculum Vitae or Resume - Your most recently updated C.V. or resume.


  • Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.

    (Optional)


  • Sample Syllabi and/or Teaching Evaluations (Optional)




Reference requirements

  • References are requested from candidates at the interviewing stage, and references are only contacted for finalists.


Apply link:
JPF05017

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
San Francisco Bay Area, California, U.S.A.
Remote working/work at home options are available for this role.
Not Specified
Contract ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY
✦ New
Salary not disclosed
Boston, MA, Hybrid 1 day ago
Please send current resumes directly to
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
  • Location: Boston, MA
  • Hybrid: 3 days on site
  • Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
Tope 5 Must haves:
  • ETL/ELT
  • ODI
  • PL/SQL coding
  • 7 years’ experience
  • Knowledge on how to be an admin side of things (not day to day but is able to do that)
  • Scripting – Python & Unix Scripting
Role Overview:
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.

Key Responsibilities:
  • Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
  • Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
  • Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
  • Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
  • Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
  • Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
  • Optimize ETL workflows to improve reliability, performance, and scalability.
  • Use scripting and automation tools to support data processing and operational workflows.
  • Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
  • Maintain comprehensive documentation of data processes, configurations, and best practices.
  • Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
  • Participate in implementation of changes, enhancements, and newly developed programs.
  • Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
  • Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
  • Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.

Desired Qualifications:

  • Degree in Computer Science, Engineering or related technical area
  • 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
  • Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
  • Excellent collaborative and communication skills, particularly in high-stress situations
  • Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
  • High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
  • Experience with Bitbucket/GIT source control management
  • Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
  • Ability to interpret and troubleshoot applications using logs.
  • Pro-active approach and good communication skills.
  • Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
Nice to Have:
  • Private Banking domain experience.
  • Working experience in a financial service industry
  • Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
  • Experience with Apache Airflow for workflow orchestration.
  • Knowledge of dbt (Data Build Tool) for modern data transformations.
  • Exposure to cloud data platforms or hybrid data architectures.

Key Competencies:

  • Strong analytical and problem-solving skills
  • Ability to work with large-scale enterprise data environments
  • Excellent collaboration and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Commitment to continuous learning and technology innovation

Estimated Min Rate: $55.00

Estimated Max Rate: $72.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  working/work at home options are available for this role.

contract
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
✦ New
Salary not disclosed
Boston, MA, Hybrid 1 day ago

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)


The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.



The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience



Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale



What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health



What We’d Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting



Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
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