Engineering Jobs in Arlington Tx Flexible
237 positions found — Page 14
The position optimizes customer interactions within the Service Center by delivering a warm, professional, and consistent experience at every touchpoint. As the first point of contact for walk-in customers and the primary owner of the Service Center phone queue, this role plays a central part in shaping how customers perceive our brand. They greet customers as they arrive, and ensure all interactions (in person, by phone, email, or chat) reflect the company’s values and commitment to exceeding expectations. Their ability to resolve concerns, provide accurate information, and model exceptional service contributes directly to brand perception, customer loyalty, and word-of-mouth recommendations.
The overall objective of the position is to create and maintain a welcoming Service Center environment while delivering high-quality customer support across all channels.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
- Onsite presence. This position is based at our Service Center and requires regular onsite presence. Remote or hybrid work is not available for this role.
- Greet and welcome customers as they enter the Service Center, ensuring a warm, professional first impression.
- Provide first-line customer support in person, answering questions, and guiding customers through available products and solutions.
- Respond to customer inquiries promptly and accurately via phone, email, chat, or in person with pleasant and efficient chat etiquette.
- Serve as the primary owner of the Service Center for phone queue, striving for strong pickup performance and excellent call handling.
- Manage customer frustrations with empathy and professionalism, resolving issues effectively, and escalating when appropriate.
- Process customer orders and manage transactions with accuracy, efficiency, and attention to detail.
- Schedule deliveries and provide required communication, such as lead times, for Delivery Direct Program.
- Execute Service Center workflows and work instructions to address customer needs and ensure smooth daily operations.
- Contribute to the overall customer experience by ensuring every interaction is positive, informative, and aligning with the company’s values.
- Ability to effectively communicate information, provide inquiry resolution, and respond to customer escalation per expected processes.
- Serve as a knowledgeable resource to customers utilizing company workflows and processes.
- Present customer solutions align with company expectations and standards.
- Effectively carry out a series of work instructions within the service center to address customer needs and process transactions promptly.
- Maintain accurate customer records by documentation of customer interactions in CRM and ERP software.
- Actively supporting the sales department in achieving goals by being a team player and providing uniquely better customer service.
- Utilize technical tools to support customer engineering needs, including basic troubleshooting or process guidance.
- Serve as a liaison between customers, freight carriers, and internal departments.
- Monitor and move slow-moving inventory to improve service center stock numbers.
- Processes RGAs.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
- Identify and recommend improvements in sales, marketing, and purchasing processes.
- Support the service center by completing assigned tasks.
- Assist team members as needed.
- Other duties as assigned.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift to fifteen pounds at times.
- Fast-paced work environment.
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
- Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce.
- Strong written and verbal communication skills
- Troubleshooting and problem-solving abilities.
- Demonstrate and provide exceptional customer service.
- Adaptability and flexibility
- Strong emotional intelligence – empathy, patience, and active listening
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Ability to understand and address customer needs.
- High attention to detail and organizational skills.
- Positive customer service attitude and problem-solving mindset.
- Strong interpersonal skills, with a sense of humor appreciated.
- Team-oriented with a strong work ethic and a positive, proactive attitude.
EDUCATION & EXPERIENCE:
REQUIRED:
- High School Diploma or equivalent
PREFERRED:
- Some college or two-year degree
- 2-3 years of sales or inside sales experience
ADDITIONAL INFORMATION:
- This position is an onsite position
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.
Salary: $120,000
- $130,000 per year A bit about us: Based in Irving, TX we are an established software solutions company in need of a very talented Pre-Sales Solution Engineer to join our collaborative team.
This position will support the delivery of mission critical technology and solutions to Fortune 500 and government customers globally.
Why join us? Competitive Base Salary! 401K, PTO, and excellent benefits! Accelerated Career Growth! Stock Options! Job Details Responsibilities: 1.
Collaborate with the sales team to understand customer requirements, provide technical expertise and advice, and develop customized solutions.
2.
Develop and present detailed technical proposals and demonstrations to customers, showcasing the features and benefits of our products and services.
3.
Assist in responding to RFPs and RFIs, ensuring the technical accuracy and comprehensiveness of responses.
4.
Maintain an in-depth understanding of our product portfolio, staying updated on new features and enhancements.
5.
Provide feedback to the product development team based on customer feedback and market trends.
6.
Work closely with the post-sales team to ensure smooth implementation and customer satisfaction.
7.
Develop and maintain strong relationships with customers, understanding their business needs and strategies.
Qualifications: 1.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
2.
Minimum 5 years of experience in a pre-sales role in the Tech Services industry.
3.
Proven experience with ERP, Supply Chain, Inventory, CMMS, and SQL.
4.
Strong knowledge of RFI and RFP processes.
5.
Excellent presentation and communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
6.
Strong problem-solving skills, with the ability to think strategically and creatively.
7.
Excellent interpersonal skills, with the ability to build strong relationships with customers and team members.
8.
Up-to-date knowledge of industry trends and developments.
9.
Ability to work under pressure and meet tight deadlines.
10.
Willingness to travel as required.
If you are a motivated, solution-oriented professional with a passion for technology and a drive for success, we would love to hear from you.
Apply today to join our dynamic team and help us deliver cutting-edge solutions to our customers.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $200,000
- $275,000 per year A bit about us: This leading electrical services provider ensures mission-critical power stays online for clients across diverse industries.
They deliver full-service maintenance, engineering solutions, and accredited testing for electrical systems.
With headquarters in Texas, their reach extends across the United States and Canada, supporting operations where reliability and performance are essential.
Why join us? Industry Leadership & Stability: Backed by private equity and strategic partnerships, the company is positioned for sustained growth in grid modernization and energy infrastructure.
Employee Investment: Offers robust training programs, tuition reimbursement, and career tracks in engineering, field services, and leadership roles.
Compensation & Benefits: Competitive pay, aggressive overtime policies, comprehensive health coverage, and retirement matching make it financially attractive.
Safety & Culture: Maintains a safety-first culture with OSHA VPP certification and empowers employees to stop unsafe work without fear of retaliation.
Veteran-Friendly Environment: Founded by a veteran, the company values integrity, teamwork, and service—making it a natural fit for military professionals transitioning to civilian careers.
Job Details A senior engineering leader is sought to guide a large, multidisciplinary team focused on delivering safe, reliable, and sustainable energy solutions.
This role combines strategic planning, technical oversight, and stakeholder engagement across electrical systems, power studies, and infrastructure design.
Key Responsibilities Shape and execute engineering strategy aligned with organizational goals in the energy sector.
Lead teams in electrical design, system analysis, and compliance with industry standards.
Promote innovation, safety, and continuous improvement in engineering practices.
Serve as a technical advisor to internal teams and external partners.
Represent the organization in professional and regulatory settings.
Preferred Qualifications Bachelor’s degree in Electrical Engineering or related field (Master’s preferred).
Eligibility for Professional Engineer registration.
Proven leadership in complex engineering environments.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $120,000
- $160,000 per year A bit about us: We are on the hunt for a passionate, innovative, and experienced Lead Software Developer to join our dynamic client in Irving, TX.
The successful candidate will take the helm in the design, development, and deployment of cutting-edge software solutions.
This is a permanent role that offers an opportunity to work in a fast-paced, high-growth environment where new ideas are encouraged and collaboration is a must.
This role is perfect for a seasoned software developer with a knack for leadership, a passion for technology, and a profound understanding of SQL and Agile methodologies.
Why join us? Irving, TX-based financial services needing multiple IT rock stars! Job Details Responsibilities: As a Lead Software Developer, you will: 1.
Take the lead in the design, development, and implementation of complex software solutions.
2.
Collaborate with cross-functional teams to gather and interpret user/system requirements into design specifications.
3.
Use your deep understanding of SQL to handle data and ensure the seamless flow of information in our systems.
4.
Implement Agile methodologies to create software that is adaptable to changing needs and can be delivered quickly and efficiently.
5.
Mentor junior developers, guiding them through complex tasks and helping them grow their skills.
6.
Conduct code reviews to ensure best practices are followed and to maintain the highest level of quality in our software.
7.
Troubleshoot and resolve issues in our software, providing long-term solutions and improvements.
8.
Keep up-to-date with latest technology trends to ensure our software remains current and competitive.
Qualifications: To be successful in this role, you will need: 1.
A Bachelor's degree in Computer Science, Software Engineering, or a related field.
2.
A minimum of 5+ years of experience in software development, with a strong focus on SQL and Agile methodologies.
3.
Proven experience in leading a team of developers, with a track record of successful software delivery.
4.
Excellent knowledge of coding languages and frameworks.
5.
Strong understanding of software design principles, data structures, and algorithms.
6.
Exceptional problem-solving skills, with an ability to think on your feet.
7.
Excellent communication skills, with an ability to explain complex concepts in a clear and concise manner.
8.
A passion for technology and an eagerness to learn and grow in a fast-paced environment.
Join us and be part of a team that is not only shaping the future of our company but also the future of technology.
We can't wait to see what you'll bring to our team! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $120,000
- $140,000 per year A bit about us: We are an established organization with a centralized headquarters and a focus on reliability, security, and continuous improvement across our technology environment.
Why join us? You’ll have the opportunity to own and support a stable, mission-critical network environment while working closely with internal teams.
This role offers hands-on responsibility, visibility, and the chance to make a real impact in a centralized, on-site setting.
Job Details eeking a Senior Network Engineer to support its corporate headquarters in the DFW Mid-Cities area.
This is a full-time, on-site role reporting directly to the IT Manager.
The Senior Network Engineer will be responsible for the availability, security, and ongoing maintenance of the organization’s network infrastructure.
This role works closely with IT staff and internal users to identify system needs, install and support hardware and software, and troubleshoot network issues.
Requirements 5+ years of hands-on network engineering experience Full-time, on-site role (DFW Mid-Cities) Bachelor’s degree in a related field preferred Experience managing LAN/WAN in a Juniper-based network environment Ability to lead, take initiative, and work independently Strong network engineering, operations, and performance analysis skills Strong communication skills with non-technical users Responsibilities Manage and maintain network security solutions including Fortinet firewalls, endpoint detection, and IDS Implement, configure, and support Fortinet products and software Assign network addresses and implement network protocols Troubleshoot network outages and performance issues Install, configure, and maintain switches, firewalls, cabling, and related equipment Provide second-level network support Assist with selection and implementation of new hardware and software Perform network security monitoring and threat mitigation Maintain documentation for networks, equipment, warranties, repairs, and requests Manage and troubleshoot accounts, passwords, and access Preferred Experience Layer 3 troubleshooting on Juniper switches and Fortinet firewalls Layer 1 and 2 networking troubleshooting Routing protocols: OSPF, BGP, static routing VMware Nutanix Wi-Fi troubleshooting Active Directory (Windows Server 2012 / 2016) Ruckus (plus) Network monitoring tools such as PRTG Certifications Network+ or CCNA preferred Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.
Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Full Professional Proficiency in Punjabi and English language
- Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Remote working/work at home options are available for this role.
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
- In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
- Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.
Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Full Professional Proficiency in Urdu and English language
- Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
- Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
- Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Remote working/work at home options are available for this role.
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
- In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
- Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.
Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Full Professional Proficiency in Spanish language
- Being a resident in United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United States
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
- Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
- Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Remote working/work at home options are available for this role.
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
- In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
- Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.
Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Full Professional Proficiency in Bengali and English language
- Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
- Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
- Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Remote working/work at home options are available for this role.
Lead Product Owner – QNXT Modernization
Location: Remote
Employment Type: Full-Time
Job ID:
About the role
As a Lead Product Owner – QNXT Modernization, you will make an impact by shaping and driving the modernization roadmap for QNXT architecture and operational capabilities. You will be a key contributor within our product organization, working closely with cross‑functional teams—including Product Management, Architecture, DevOps, Engineering, and Consulting—to translate business strategy into actionable product outcomes.
In this leadership role, you will represent the voice of the end user, influence technical and business decisions, and empower Agile teams to deliver high‑value, high‑quality solutions for healthcare payer clients.
In this role, you will:
- Lead and collaborate with peers to define the modernization roadmap for QNXT, ensuring alignment with business use cases and strategic objectives.
- Apply strong technical and business acumen to guide and support multi‑functional teams throughout the product lifecycle.
- Serve as an Agile Product Owner leader, partnering closely with Product Management and technical stakeholders to define and align requirements with customer and internal expectations.
- Act as the voice of the end user, focusing Agile delivery teams on achieving outcomes—not just completing tasks.
- Own and manage the product backlog, refine future deliverables, and adjust the overall product roadmap based on evolving business needs.
- Translate business and technical strategies into execution‑ready user stories, acceptance criteria, and product definitions.
- Clearly articulate team goals, priorities, and product strategy to stakeholders and team members.
- Provide continuous feedback on in‑progress work, clarify requirements, and help remove impediments to maintain momentum.
- Review team deliverables for completeness, quality, and long‑term supportability.
- Collaborate with leadership to determine resource needs required to achieve product goals.
- Foster a collaborative, inclusive team culture that encourages innovation, continuous improvement, and self‑organization.
- Mentor Product Owners, Architects, and Engineers, providing guidance and support to strengthen team capability.
- Influence leadership decisions using strong communication, problem‑solving, and stakeholder engagement skills.
- Support a culture of continuous learning, development, and knowledge sharing across teams.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring regular presence in Mesa, AZ. Regardless of working arrangement, we support a healthy work–life balance through our wellbeing programs.
Working arrangements are accurate as of the posting date and may change based on business or client needs.
What you need to have to be considered
- Bachelor’s degree in Healthcare Sciences, Computer Science, or a related field (post‑graduate degree a plus).
- 5–6 years of experience in software development, architecture delivery, or technical product ownership.
- 5–6 years of experience motivating and influencing technical or business teams as a lead.
- 5–6 years of experience within the healthcare payer industry.
- Strong servant leadership approach, with the ability to inspire teams and drive meaningful outcomes.
- Proven ability to translate technical goals and architectural strategies into business and operational value.
- Strong communication, collaboration, and stakeholder‑management skills.
- Deep understanding of Agile principles, methodologies, and practices.
These will help you stand out:
- Experience with SAFe or other scaled Agile frameworks.
- Experience using Agile tools such as Azure DevOps.
- Prior experience in healthcare payer administration or healthcare software development.
- Experience working with Product Owners across multiple teams.
- Knowledge of QNXT or similar healthcare administration platforms.
- Experience or familiarity with:
- Azure services / infrastructure
- .NET, C#, ASP.NET, Angular
- MS SQL
- Kafka / AMQP
- Cloud PaaS / SaaS solutions
- Kubernetes, Docker, Terraform
- Large‑scale system architecture (full‑stack supportability)
- Identity & Access Management (OIDC)
- REST APIs, microservices
- CI/CD automation
- Strong analytical and critical‐thinking abilities, with the ability to guide teams toward solving complex problems.
- Ability to coach and influence in multicultural and cross‑functional environments.
Salary and Other Compensation:
Applicants will be accepted till 3/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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CogWW901
Remote working/work at home options are available for this role.
