Engineering Journal Scimago Jobs in Stone Mountain, GA
41 positions found
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we’ll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do – Essential responsibilities
- Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
- Work as part of a team to solve technical problems quickly and effectively
- Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
- Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
- Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
- Knowledge of health and safety compliance
- Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
- Manage multiple tasks in a fast-paced environment
- Good communication skills and attention to detail
- Possession of a valid driver’s license
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Title: Account Manager – Manufacturing
Location: Doraville, GA
Schedule: Onsite Mon - Fri
Hours: 8a - 5p, daily
This role owns the customer relationship, ensuring retention, expansion, and overall satisfaction while collaborating closely with internal teams to deliver on customer expectations. Must be comfortable working within a manufacturing/production facility.
Key Responsibilities
Account Management & Customer Service
- Serve as the main point of contact for assigned customers, managing day-to-day account needs and inquiries.
- Handle order entry, order status updates, and issue resolution promptly to meet or exceed expected response times and customer satisfaction goals.
- Proactively manage and prioritize customer concerns, escalating issues when required to ensure timely resolution.
- Coordinate with operations to ensure on-time delivery, product quality, and adherence to customer requirements.
- Respond to customer inquiries in alignment with defined SLAs.
- Maintain accurate and thorough records of customer interactions and activity in the CRM (HubSpot).
- Develop and maintain exceptional levels of customer satisfaction, driving retention and repeat business.
Sales Growth & Revenue Expansion
- Manage inbound and outbound communications (calls, emails) for existing accounts and targeted prospects within the territory or segment.
- Identify, qualify, and nurture new opportunities within existing accounts and select new targets.
- Maintain accurate CRM records, including opportunity details, contact information, and pipeline stage updates.
- Prepare and send quotes and proposals, follow up consistently, and drive opportunities to close.
- Identify upsell and cross-sell opportunities based on customer needs, product fit, and business objectives.
Cross-Functional Collaboration
- Provide clear and timely account updates to internal sales leadership regarding new opportunities, risks, and key developments.
- Collaborate closely with sales, engineering, manufacturing, quality, shipping, and other internal teams to ensure seamless customer experiences and aligned messaging.
- Work with Finance on pricing discussions, credit approvals, and commercial terms as needed.
- Capture and communicate customer feedback, trends, and voice-of-customer insights to relevant departments to support continuous improvement.
Skills & Competencies
- Strong communication, interpersonal, and negotiation skills.
- High attention to detail and strong organizational skills.
- Ability to prioritize and manage multiple customer requests and requirements simultaneously.
- Ability to work independently while collaborating effectively as part of a broader team.
- Ability to adapt to changing priorities in a fast-paced environment.
- Effective conflict-resolution and problem-solving capabilities.
- CRM proficiency (HubSpot preferred) and comfort working with digital tools and systems.
- Ability to multitask while maintaining accuracy and follow-through.
- Working knowledge of manufacturing products and industry trends, or the ability to learn quickly.
Behavioral Expectations
- Maintain professionalism, empathy, and a customer-first mindset in all interactions.
- Demonstrate ownership and accountability for assigned accounts, deliverables, and outcomes.
- Collaborate proactively with internal stakeholders to ensure a consistent, seamless customer experience.
- Continuously seek ways to add value to customer relationships and support long-term partnerships.
CoWorx Staffing Services has an exciting opportunity for a an Account Manager or Account Specialist working in Doraville, GA. This is a direct hire opportunity working for one of our dynamic clients.
Hours are Monday through Friday 8am-5pm. Position is on-site in Doraville.
Purpose:
Responsible for facilitating sales team efficiency and speed through timely and accurate communication with the Sales team and our clients as the secondary point of contact for customers and primary support for the Sales team.
Key Responsibilities
Sales Team Support
· Manage inbound and outbound client communication with existing customers.
· Maintain accurate CRM records in tandem with the sales team.
Customer Service
· Handle order entry, status updates, and issue resolution promptly (meet/exceed expected response time to ensure customer satisfaction).
· Work with Sales team to prioritize and resolve customer concerns and escalate issues to the correct team when required and in a prompt manner.
· Respond to customer inquiries regarding defined SLAs.
Cross-Functional Collaboration
· Provide sales team with account updates and potential new opportunities or issues.
· Coordinate with Operations for timely delivery and quality assurance.
· Closely communicate with Sales team to ensure consistent, clear customer messaging.
· Work with Finance on credit approvals and communicate status to sales team.
· Communicate customer feedback to each pertinent team and department (i.e., sales, engineering, manufacturing, quality, shipping, etc.).
Performance Metrics
· Customer Retention: Measured by repeat orders and NPS.
· Response Time: Average time to resolve customer inquiries.
Skills & Competencies
· Strong communication skills.
· Strong attention to detail and organizational skills.
· Ability to qualify customer requests and requirements.
· Proactive team support.
· Ability to adapt to changing priorities in a fast-paced environment.
· Strong communication, interpersonal, and conflict-resolution skills.
· CRM proficiency (HubSpot).
· Process following and multitasking ability.
Behavioral Expectations
· Maintain professionalism with all customer interactions.
· Proactive follow-through with assigned tasks.
· Collaborate effectively with internal teams to ensure seamless customer experience.
· Uphold all company standards related to service, compliance, and confidentiality.
