Engineering Journal Scimago Jobs in Phoenix Remote

This is more than just a modeling job—it is your gateway to becoming a specialist in Advanced Semiconductor Chemical & Gas Delivery Systems. While you contribute your 1-2 years of site experience, we will provide the platform for you to master the complex logic behind high-purity piping, automated delivery, and international safety codes. You will transition from "building models" to "designing critical infrastructure" for the world's leading tech fabs.

General Responsibilities:

• Architectural & System Modeling: Develop and prepare high-precision 3D architectural and MEP designs using Revit and AutoCAD.
• Integrated Coordination: Collaborate with engineers and PMs to ensure design accuracy, ensuring all process requirements are met.
• Design Evolution: Proactively review and update models to reflect real-time design changes and field adjustments.
• Conflict Resolution: Perform Clash Detection and lead the reporting/solving of spatial discrepancies to ensure a seamless build.
• Team Leadership: Participate in technical meetings and provide progress updates to stakeholders.

Specialized Knowledge & Growth

• P&ID Translation: Read and interpret P&IDs/PFDs (Piping and Instrumentation Diagrams) to align 3D models with functional process logic.
• Subcontractor Management: Act as the technical bridge, communicating 3D model requirements to subcontractors for onsite coordination.
• Advanced System Learning: Gain deep-dive knowledge in Chemical Delivery Systems (CDS) and Gas Delivery Systems (BDS) specifically for advanced semiconductor nodes.

Qualification:

• Minimum Associate Degree in a related engineering or architectural field.

Must Have:

• Software Mastery: Proficiency in BIM software (Revit) and AutoCAD.
• Industry Experience: 1–2 years of experience in design-related work, preferably within the semiconductor or high-tech

Nice to Have:

• Process Piping: Experience with specialized materials like CPVC/PFA, SUS/PFA, and SUS/SUS piping design.
• Electrical & Control: Knowledge of Power/Control system design, including Tray, Conduit, and RSG layouts.
• Standards & Codes: Familiarity with NEC or ASME codes is a significant plus.
• Project Context: Previous involvement in Gas/Chemical-related projects.

What You Will Learn & Achieve

• Semiconductor Expertise: Master the design logic of supply systems that power the world's most advanced chip manufacturing.
• Professional Elevation: Move beyond 3D modeling into Digital Engineering, learning how to manage complex data within a BIM environment.
• Cross-Domain Skills: Gain exposure to mechanical, chemical, and electrical integration, making you a highly versatile asset in the global semiconductor talent market.

Commercial Construction Estimator

Location: On-site in Phoenix, AZ

Industry: Commercial Construction | General Contracting | Preconstruction

A nationally recognized construction firm with deep roots in the Western U.S. is seeking a skilled Commercial Construction Estimator to join their rapidly growing Phoenix team. With a solid foundation spanning over 70 years, this organization is entering a bold new phase of expansion—targeting over $300M in project volume in the next few years. They’ve built everything from iconic local landmarks to modern campuses for leading institutions, and they are now positioning themselves to dominate competitive bids in new sectors across the Valley.

This role offers a unique chance to be part of a high-visibility strategic rebuild in the Phoenix market, where you'll work alongside a seasoned leadership team focused on excellence, mentorship, and innovation. As their estimating team evolves from legacy client-based budgeting to competitive hard bidding, this is your chance to leave a lasting mark on the company’s future.

Key Responsibilities:

• Lead and contribute to accurate estimates for commercial construction projects, including ground-up and renovations in education, healthcare, and hospitality.
• Interpret architectural and engineering plans, perform quantity take-offs, and analyze project scope, schedule, and cost.
• Collaborate closely with project management, field operations, and preconstruction teams to align estimating efforts with operational execution.
• Conduct job site visits and participate in RFP walkthroughs to assess project conditions and scope.
• Establish and maintain a network of subcontractors and suppliers, particularly within the Arizona market, to ensure competitive pricing and bid accuracy.
• Utilize estimating software and tools (SAGE, Bluebeam, PlanSwift, etc.) to prepare detailed and data-driven proposals.
• Assist in developing bid strategies, value engineering options, and alternative approaches to meet client goals.
• Mentor junior team members and help train internal teams across regional offices.

Qualifications:

• Minimum of 5 years’ experience in commercial construction estimating, preferably within the Arizona market.
• Strong understanding of Phoenix-area subcontractor base and construction landscape.
• Proven success in conceptual and hard bid estimating, with a focus on relationship-driven and competitive projects.
• Ability to read and interpret technical drawings and specifications.
• Familiarity with modern estimating tools (SAGE, TimberScan, Bluebeam, TakeOff, etc.); training available for candidates with strong fundamentals.
• Exceptional communication and interpersonal skills—comfortable interfacing with clients, design teams, and internal stakeholders.
• Bachelor’s degree preferred but not required; equivalent experience highly valued.
• Strong preference for candidates with 5+ years of experience in the Valley and established relationships within the local market.

What’s In It For You:

• Competitive compensation and performance-based bonus potential.
• Comprehensive benefits package, with health coverage starting immediately.
• Relocation assistance available for the right candidate.
• Pathway to equity participation and long-term leadership opportunities.
• Join a team poised for rapid growth, backed by a $700M+ national parent company.
• Be part of a culture that values family, transparency, mentorship, and employee advancement.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Shape the future of a 40-year real estate development legacy! If you thrive on managing complex commercial construction projects, building strong GC relationships, and delivering best-in-class developments, this is your opportunity to learn from an industry veteran and grow into a leadership role with a national developer where loyalty, ownership, and long-term vision define the culture!

Govig – Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a CONSTRUCTION MANAGER for a privately held real estate development company based in Phoenix, AZ.

About the company. Founded in 1982, our client is a privately held real estate development company with a 40+ year track record of developing, managing, and investing in commercial and residential assets across more than 15 states. Their vertically integrated platform spans site selection and entitlements through construction management, leasing, and property management, making them a true full-cycle real estate partner.

About the position. The Construction Manager’s responsibilities will include, but are not limited to:

• Maintain effective, professional, and team-oriented relationships with owners, consultants, code enforcement officials, vendors, contractors, and fellow employees.
• Become thoroughly familiar with project budgets and estimates, bid spreadsheets, review all quotations and abstracts from development and general contractors.
• Prepare monthly project profitability forecasts for review with Vice President­ Construction Management.
• In conjunction with the Construction Coordinators, ensure that insurance certificates and endorsements from contractors are correct and are kept current.
• Promote the use of state-of-the-art technology to enhance productivity in all phases of the construction process.
• Participate in the project design process. Ascertain the risks involved and resources required for each prospective project in view of the size of the project, type of construction, ownership entity involved, terms and conditions of the contract, damages, bond requirements, payment terms, construction complexity and duration.
• Assist in the preparation and presentation of proposals for Development, Leasing and Property Management Teams.
• Conduct a pre-construction conference with the owner, architect, and contractors to review the project schedule and explain project procedures.
• Review value engineering and cost reduction ideas prior to construction.
• Regularly visit the projects to review project schedule status and other project issues with the contractor. Attend contractor coordination meetings held by the contractor. Walk the project with the contractor to review safety adequacy and the quality of the work in view of the specified quality control requirements and good workmanship standards. Initiate corrective action to overcome delays and solve performance problems.
• Expedite and manage the submittals process. Ensure that submittals are reviewed promptly. Establish and review the contract Submittal Log on weekly basis.
• Create and maintain a budget spreadsheet to include any updates with change orders.
• Communicate effectively (clearly express ideas/opinions,' use appropriate, and effective communication methods, deal with firm employees and clients openly and honestly, is receptive and attentive to communication/feedback from firm employees and clients).

What you need. To be a hero in this organization, the Construction Manager will have:

• Engineering, Construction Management or Architectural degree, or equivalent experience preferred
• Minimum five years’ experience in conceptual negotiated design-build and hard bid projects required
• Able to read and understand specifications and drawings required
• Familiar with Microsoft Word, Excel and Outlook required
• Must be able and willing to travel out of state for project inspections

Have we sparked your interest? Ignite your career and apply today for a confidential conversation!

DO YOU WANT TO HELP BUILD A BETTER FUTURE?

Joining Currie & Brown Can Offer the Opportunity To:

• Support cutting edge projects such as the world’s first green steel plant
• Work on multi-billion dollar tech manufacturing projects helping to shape the world
• Help global companies reduce their carbon footprint
• Contribute to sustained company growth

What’s in it for you?

• Investment – as a global leader, who works with fortune 500 and blue-chip clients, working for the best means, we hire and develop the best talent possible.
• Culture that celebrates your success and will support you along the way.
• Success – achieve your goals through a company who prioritizes your training and development.
• Insurance coverage from Day 1, 401k w/match, PTO, paid holidays, advancement & opportunities for growth and numerous other benefits!!

Currie & Brown is actively seeking an Electrical Estimator supporting tech manufacturing projects in the greater Phoenix area!!

What skills and attributes are we looking for from you

• Preparing and analyzing (scoping) electrical construction costs and estimating
• Assisting in negotiating and managing all direct construction costs with trade contractors
• Undertaking responsibility for driving the estimating and cost management function for assigned projects, including benchmarking, cost control and cost reporting
• Providing leadership regarding cost and direction to the client’s project management team on assigned projects
• Supporting and partnering with procurement, value engineering, LEED analysis and lifecycle cost studies
• Undertaking responsibility for maintaining the accurate current project cost status on a weekly basis
• Leading change order meetings and collaborating with project manager in validating and pricing the changes across multiple trade specialties
• Participating in the review of estimates for completeness and accuracy
• Supporting the training/mentoring of estimating staff
• Degree in engineering, construction management, quantity surveying, mathematics or related field
• A minimum of five years’ construction estimating experience preferably in the oil and gas, high-tech or industrial environments focused on electrical scope.

Currie & Brown is one of the world’s leading construction consultancy firms. We have a global team of project and cost management specialists and provide a wide range of construction consultancy services including program and project management, cost estimating, project controls, planning and scheduling services, and contract advisory.

We don’t offer just a job, we offer a career with a clear structured route to progression.

APPLY TO HELP BUILD THE FUTURE OF TOMORROW TODAY!!

Job Title: Scheduler 4

Location: Phoenix , AZ

Pay: $140,00 - $170,000

Must Have:

• 7+ years of experience in construction scheduling or project management.
• 5+ years in CPM scheduling theory and tools like Primavera P6. They understand the backend of P6.
• 5,000 Lines of activity (Scheduling)
• Strong understanding of construction sequencing, logic, and production rates.
• Ability to read and interpret blueprints, specs, and engineering documents.
• A collaborative mindset and the ability to communicate clearly with diverse teams.
• A proactive, solutions-oriented approach to problem-solving and planning.
• Experience in Pre-construction through close out.
• Has managed teams of at least 3 people or more.
• Experience working on projects over 100 million

Plusses:

• A degree in Construction Management, Engineering, or a related field (preferred)

Day to Day:

• Creating and maintaining detailed construction schedules using Primavera P6 and other tools.
• Over seeing a Scheduling team, helping with any need.
• Collaborating with trade partners to integrate their timelines into the master schedule.
• Analyzing project progress and providing weekly updates, forecasts, and risk assessments.
• Supporting project phasing, change order analysis, and forensic schedule reviews.
• Leading pull planning sessions and helping teams align on milestones and deliverables.
• Providing training and mentorship to project teams on scheduling best practices.
• Traveling to job sites as needed to support on-the-ground coordination and updates.
• Will be working on 4-6 projects at a time

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

• Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
• Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
• Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
• Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
• Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
• Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
• Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.

Educational Qualifications:

• Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
• Strong systems/ML engineering with exposure to distributed training and inference optimization.

Industry Experience:

• 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
• Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
• Experience collaborating across Research, Platform/Infra, Data, and Product functions.

Technical Skills:

• Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
• Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
• Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
• Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
• Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
• Write performant, maintainable code
• Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

• Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
• Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
• Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
• Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
• Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
• Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

• 2-5 years of proven professional experience in application development.
• Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
• Demonstrated ability to tackle and resolve complex technical challenges.
• Excellent communication and interpersonal skills, thriving in a collaborative team environment.
• Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

• Experience in system design and analysis.
• Expertise in Mainframe systems and Informatica ETL tools.
• Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA