Engineering Journal Jobs in Saugus, MA

Our client is currently seeking a Electrical Maintenance Technician for their Consumer Goods Manufacturing facility located near Danvers MA. This is a Day Shift position working Monday - Friday. The Technician will oversee the repair, maintenance & preventative upkeep of production equipment & facility systems. The ideal candidate is detail-oriented, technically skilled, and proactive in ensuring maximum equipment reliability and minimal downtime in a manufacturing environment. Techs with a stronger electrical aptitude are desired. This person needs intermediate electrical skills & to be able to read a schematics & diagrams, identify safeties & relays and rewire components back into the machine correctly.

Interested Candidates should contact Lee Douglas @ 61 or email a current resume to

This job will have the following responsibilities:

• Perform preventive maintenance on production machinery, including engines, motors, pneumatic tools, conveyor systems, and packaging/processing equipment.
• Troubleshoot and diagnose equipment malfunctions and using precision measuring and testing instruments.
• Follow diagrams, sketches, operation manuals, manufacturer instructions, and engineering specifications to repair and maintain equipment.
• Fabricate, modify, or repair machine parts using machine shop tools and equipment
• Communicate with production teams to ensure proper operation and share preventive maintenance techniques.
• Support overall facility maintenance, including utilities, building systems, and general repairs.
• Maintain accurate maintenance records and report recurring issues to supervisors.
• Contribute to team goals by assisting coworkers and taking initiative on projects and repairs as needed.

Qualifications & Requirements:

• Technical / Vocational Education or Training preferred
• 3+ years of maintenance experience in a manufacturing environment
• Strong Electrical Maintenance Aptitude
• Strong mechanical aptitude with the ability to troubleshoot, repair, and maintain mechanical and electrical systems.
• Ability to read and interpret diagrams, technical manuals, and schematics

#JDP

Our client is a leading developer and supplier in the global automation market, they are seeking a driven Account Manager to support and grow Factory and Process Automation business in the Boston region. This role offers the opportunity to manage and expand existing accounts, develop new business, and introduce cutting-edge products and custom engineering solutions across a wide range of industries.

They offer a competitive salary, comprehensive benefits, a strong PTO plan, a supportive work environment, and unparalleled technical support—along with ongoing professional development to help you succeed. If you have a proven track record in industrial automation sales and are motivated to grow with a company known for innovation and expertise.

Account Manager – Responsibilities

The Account Manager is responsible for overall account management and revenue growth within an assigned territory. This includes developing and maintaining strong customer relationships, identifying new business opportunities, and delivering innovative automation solutions.

Key responsibilities include:

• Grow existing accounts while developing new accounts within the assigned territory.
• Conduct sales calls and technical presentations at designated target accounts.
• Present new products and solutions to existing customers and emerging markets.
• Work closely with customers to define application and product requirements.
• Provide ongoing customer support, including pricing, quotations, delivery coordination, and technical assistance.
• Expedite orders in coordination with purchasing and manufacturing teams.
• Deliver product updates and technical training to customers.
• Maintain accurate records, report sales activities, and manage target accounts using the company’s CRM system and four-week planning calendar.

Qualifications

Required:

• Bachelor’s degree in Engineering, preferably Electrical or Mechanical, or equivalent technical sales experience.
• Min of 5 years experience selling complex technical solutions; industrial sales experience strongly preferred.
• Proven track record of meeting or exceeding sales quotas.
• Experience using CRM systems, managing sales pipelines, and territory management
• Ability to travel regionally approximately 50% of the time.

Preferred:

• 3–5 years of experience in industrial automation sales.
• Experience selling into one or more of the following markets:
• Original Equipment Manufacturing (OEM)
• Automotive Manufacturing
• Material Handling Machinery
• Autonomous Vehicle Technology
• IIoT / Industry 4.0
• Packaging Machinery
• Mobile Equipment
• Semiconductor and electronics industries

Join a leading pharmaceutical company’s Data Science team, where you’ll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director (Or Sr Manager), A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you’ll lead strategic initiatives from predictive modeling and personalization to field force optimization, delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.

Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI

Location: Onsite 3 days a week in Cambridge, MA

Key Responsibilities

• Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
• Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
• Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
• Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
• Guide stakeholders through insight activation and integration into workflows
• Champion model governance, experimentation, and analytical rigor
• Collaborate with IT to develop ML Ops environments and productized solutions
• Manage external analytics partners and ensure alignment across data engineering, insights, and compliance

Who You Are

A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.

Qualifications

• 5+ years in analytics role within pharmaceutical industry
• Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
• Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
• Success in marketing mix modeling, decision engines, and GenAI product design
• Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
• Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
• Strong communicator with executive presence and cross-functional influence

Send resume to

Associate Director of Member Engagement & Enablement

Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.

Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.

Key responsibilities include:

• Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
• Be the day-to-day business lead for the staged build of our core member engagement operational data platform
• E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
• E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
• Be the day-to-day business lead for our email/SMS
• Design and advance future consumer engagement enablement strategic projects
• In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
• Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
• For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
• Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.

Qualifications:

• Bachelor’s degree required
• Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
• Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
• Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
• Familiarity with agile methodologies and experience embedding agile practices in business teams
• Experience with corporate strategy and portfolio processes
• Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
• Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
• Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
• Excellent leadership and staff management skills
• Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Director of Preconstruction is a critical team member responsible for overseeing project strategy development, management of risk, fostering business growth, and creating and advancing relationships with clients and partners. This role is responsible for leadership and guidance of a team of preconstruction managers.

Responsibilities:

• Lead team responsible for responses to RFPs and position SCCI as a contract partner of choice
• Build and maintain relationships with all internal and external stakeholders
• Coordinate closely with Lead Estimators to establish continuously refined scopes of work
• Coordinate closely with Operations’ client account managers to help ensure consistency of service
• Coach, mentor, and develop preconstruction management team
• Facilitate relationships between preconstruction managers, Operations teams, planning teams, digital engineering, Suffolk Design, and marketing teams
• Coordinate work with internal departments to leverage the use of company tools
• Direct continuous improvement and change management processes within the department
• Participate in Go/No Go Process for new client pursuits
• Oversee prequalification progress and tracking of awarded trade partner contracts
• Establish and ensure conformance with SCCI general conditions staffing models
• Serve as final
• Oversee coordination of bid forms, bonds and insurance requirements for the bid
• Create and manage preconstruction services proposals
• Take part in client presentations and attend interviews
• Oversee coordination of trade contract production in accordance with SCCI SOPs
• Manage communication with clients through award decision after bid submissions
• Exhibit and Reinforce SCCI Core Values

Qualifications:

• Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture or related field
• 15 or more years of experience in Estimating, Procurement, or Project Management
• Demonstrated communication and presentation skills
• Collaborative leadership style
• Deep technical knowledge of construction with experience in data centers preferred
• Understanding of market conditions and ability to foster competitive advantage
• Experience in all aspects of preconstruction to include scheduling, staffing, and risk management
• Experience working with and leading geographically dispersed teams is preferred
• Experience with design-build project delivery is preferred

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Millwork Recruiting Source is leading a search for an experienced Project Manager in the architectural millwork industry to support a well-established, growth-oriented client headquartered in New Jersey as they expand their footprint in the Boston market.

This is a high-impact opportunity for a proven Project Manager who thrives in fast-paced commercial environments and has successfully managed office fit-out and custom millwork projects contracted through General Contractors, with direct exposure to architects and design teams.

Why This Opportunity Stands Out

• Strategic market expansion in Boston with strong backing from an established NJ headquarters
• Boston area based, working from your home office
• Manufacturing, engineering, and production support handled through the NJ facility
• High-profile commercial interiors and custom architectural millwork projects
• Competitive compensation and comprehensive benefits package

What You’ll Be Doing

As the Project Manager, you will be responsible for managing projects from award through close-out, acting as the primary liaison between the client, GC, architects, and internal teams.

Key responsibilities include:

• Managing commercial architectural millwork and office fit-out projects from kickoff through installation
• Coordinating directly with General Contractors, architects, designers, and internal engineering teams
• Developing and maintaining project schedules, budgets, and scopes of work
• Reviewing architectural drawings, specifications, and shop drawings
• Managing RFIs, submittals, change orders, and project documentation
• Conducting site visits as needed and supporting field coordination
• Ensuring projects are delivered on time, within budget, and to quality standards
• Serving as a trusted representative of the company in the Boston market

What We’re Looking For (Must-Haves)

• Proven experience as a Project Manager in the architectural millwork industry (mandatory)
• Demonstrated success managing GC-contracted office fit-out and custom millwork projects
• Experience collaborating with architects and design professionals
• Strong understanding of millwork manufacturing workflows and field installation
• Excellent communication, organization, and problem-solving skills
• Ability to work independently in a remote/home-office environment
• Located in or near the Greater Boston area

Compensation & Benefits

• Salary Range: $130,000 – $160,000 (DOE)
• Full health insurance coverage
• 401(k) plan
• Paid Time Off (PTO)
• Expense reimbursement
• Long-term growth potential with a respected millwork organization

Interested?

If you’re an experienced architectural millwork Project Manager looking to play a key role in a growing Boston operation—this is the opportunity to explore.

Investments Accounting Associate II - Securities

Investment Controllership

Full-Time

Boston, MA or Springfield, MA

About the Corporate Controller Organization:

The Controllers Organization is responsible for delivering on the foundation of credibility and control of the core financial information leveraged across Finance to communicate with leadership, key business partners and regulators on the enterprise’s actual results, forecast implications and strategic decision making.  This work considers legal entity structures, distribution channel, and product results as well as how these impact our capital optimization and operating liquidity.

We are a diverse group of professionals experienced in and responsible for accounting, financial reporting, tax, policy and controls, cash operations, corporate finance data and systems management as well as wealth management finance activities.  We are seeking engaging professionals with strong communication skills and deep intellectual curiosity to ensure the timely and efficient reporting of results. We not only perform the required activities. We are looked to as business partners who add value by challenging existing operating practices strengthening controls and highlighting trends and insights.

The Opportunity

This Investments Accounting Associate role is a newly created position that will be a key addition to our Investment Controllership team within the Controllers organization.  The position reports to the Director of Securities Accounting and Controllership and resides within the Financial Controllership team, a critical team within the Controllers Organization which aspires to be best in class financial stewards for MassMutual. We are forward-thinking and seek others who will leverage their curiosity and take initiative. Join us as a partner who will work collaboratively and with determination to leave the company in a better place than you found it. As an Accounting Associate in our Investments Accounting area, you will be a key contributor on the team that manages and executes investment accounting and analysis, including oversight of financial reporting outcomes of all MassMutual investment products. This is an opportunity for an individual who thrives in a highly dynamic and agile accounting environment to collaborate across teams focused on solid execution and improving outcomes.  We are seeking an accounting professional who wants to join a highly motivated team of professionals focused on proactively driving the development and execution of process improvements, meaningful analysis and improved coordination with the business partners for Investment activities.

The Team

As a member of the Financial Controllership Team, the incumbent will be involved in shaping the future of the organization, supporting both the on-going growth and analysis within the Investment Controllership team and other key initiatives.

The Impact:

• Thrives in a complex corporate structure and adapts to changing circumstances.

• Plays a key role in a collaborative and inclusive culture by working closely with Investment Management.

• Actively participate in the implementation of the Company’s new ledger and other key projects.

• Collaborate with various areas of the business executing appropriate remediation.

• Performs or reviews reconciliations of investment data for ledger tie outs. Reviews periodic journal entries.

• Participates in creating or reviewing and analyzing monthly financial analysis reports.

• Collaborate with internal teams to resolve items and address investment-related issues.

• Responsible for ongoing activities as part of the monthly, quarterly, and annual close cycles.

• Analyze financial reports and investment data for trends and impacts to investment values and P&L activity.

• Support annual regulatory financial statement audit requests.

• Participating in problem solving to improve quality, cycle times, and increase efficiencies.

• Makes recommendations to continuously improve the overall control environment of the Securities team.

• Participate in the research and implementation of new statutory and GAAP investment accounting.

The Minimum Qualifications

• Bachelor’s degree in Accounting, Finance or related major

• At least 4 years of accounting or finance experience in a corporate environment

• Knowledge of GAAP and STAT accounting

The Ideal Qualifications

• CPA or CFA progress towards preferred

• Knowledge and experience of investments

• Prior exposure to investments, investment accounting, subsidiary ledger processing and related investment matters a plus!

• Strong analytical skills: ability to analyze financial data sets and tell the story of the data.

• Experience in identifying internal control issues and remediation efforts

• Able to build and maintain strong working relationships across cross-functional groups

• Excellent verbal and written communication skills with the ability to express ideas and articulate in an organized and persuasive manner

• Ability to partner with business leaders and peers in investment process redesign and improvements

• Intellectual curiosity to continue learning and adding breadth and depth to understanding

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Financial Controllership Team 
• Focused one-on-one meetings with your manager 
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 
• Access to learning content on Degreed and other informational platforms 
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

#LI-CR37

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  #CDM

Salary Range $23.00 - $34.50/hr

Location: Lynn, MA (PriceRite of Lynn)

At Price Rite, our purpose is to care deeply about people, helping them to eat well and be happy! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

• Safety
• Friendliness
• Presentation
• Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary: Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Directly supervises cashiers, bookkeepers, front-end supervisors.
• Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.
• Ability to read and interpret general business reports, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:

• Maintains security of all store systems, including IBM, Wakefern Applications, IBM and DSD.
• Ensure proper maintenance of job-related equipment and proper usage.
• Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, mystery shopping, and Front End Culture standards.
• Maintains all Shrink Initiatives.
• Ensure that all Host Trax and Smart Store procedures are followed.
• Achieve or surpass department productivity and payroll goals.
• Submission of reports to store and corporate management for key indicators.
• Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.
• Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.
• Maintain cash handling procedures.
• Recruiting, training and development of all department personnel.
• Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.
• Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.
• Troubleshoot system/hardware issues as they pertain to operations.
• Communicate to store management and corporate staff on any issues affecting front-end operations.
• Counsel associates who do not meet performance standards.
• Ensure customer satisfaction by providing superior service level.
• Educate customers with proper signage concerning events and programs.
• Analyze financial and operational processes for cost savings.
• Meet financial goals as outlined in annual budget.
• Handle customer complaints as per company standards.
• Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.
• Other duties as assigned

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.