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The Department of Public Safety protects and serves the Creighton community through proactive patrolling, rapid response, community outreach, security technology, and safe parking and transportation options. We seek to ensure that all members of our community can live, learn, work, and play in a safe and secure environment. Our team includes 3 shift managers, 3 lead officers, 3 senior officers, 15 officers, 3 full-time dispatchers, and 3 part-time dispatchers. Public Safety has primary responsibility for security enforcement, emergency management, campus safety, and parking enforcement on Creighton University's Omaha Campus.

The Public Safety Dispatcher manages a communications center to enable the protection of Creighton University's Omaha Campus, including people, facilities, and property. A successful dispatcher candidate will demonstrate absolute integrity, a willingness to relate to all members of the Creighton community, a desire to help others, and the ability to exercise good judgment under pressure. Public Safety dispatchers receive calls for assistance and information and dispatch Public Safety officers to emergency and non-emergency calls for services, including safety and security incidents, medical aid, and fire alarms. Dispatchers monitor and operate multiple video surveillance, access control, and alarm systems. Dispatchers also track calls and activities and maintain a log of incidents occurring during their assigned shifts. Dispatcher must have excellent communication skills, remain calm under stressful emergency situations, and be able to think clearly and act quickly. Due to the nature of the role, the ability to multitask is crucial. The dispatcher position is a lifeline position to callers and officers. The ability to creatively solve problems and find resolutions to questions, problems, and concerns is imperative. The ability to quickly develop a strong working knowledge of Creighton's community, campus geography, policies, procedures, and stakeholders will be essential.

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• Answers telephone and radio calls, then notifies appropriate stakeholders of information.
  
  
• Dispatches officers to emergency and non-emergency calls for services, including safety and security incidents, medical aid, and fire alarms in accordance with established procedures.
  
  
• Monitors and operates multiple video surveillance, access control, and alarm systems.
  
  
• Maintains security logs, journals, files, and electronic records.
  
  
• Assists in training and orientation of new dispatchers.
  
  

*This is a Part-time (16 hours / week), Evening (3:00 pm - 11:00 pm), Weekend Only (Saturday/Sunday), Non-benefit eligible position.

Qualifications:

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• High school diploma or equivalent required; associate's degree preferred.
  
  
• 1-2 years of related experience; experience operating electronic security systems, such as video surveillance, access control, or alarm monitoring systems preferred.
  
  
• 1-2 years of experience in customer service role preferred.
  
  

Knowledge, Skills, and Abilities:

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• Strong customer service skills with the ability to critically assess inquiries and provide appropriate information or resolution using judgment and available resources.
  
  
• Ability to react calmly during emergency situations to relay information to appropriate personnel.
  
  
• Ability to coordinate and prioritize work with multiple and conflicting demands in a fast-paced stressful environment.
  
  
• Ability to interpret and apply University policies and applicable federal laws, including VAWA, FERPA, HIPAA, and the Clery Act.
  
  
• Ability to remain professional with a diverse group of individuals, including faculty, staff, students, guests, and the public.
  
  
• Ability to maintain confidentiality of sensitive information.
  
  
• Ability to communicate clearly and concisely in English, both orally and in writing.
  
  
• Ability to communicate concisely and coherently with callers, responding officers, other University officials, and local first responders.
  
  
• Ability to exercise strong verbal communication skills, including voice enunciation, projection, articulation, control, and command. Must project a voice compatible in tone and diction with radio and telephone systems.
  
  
• Ability to use/operate a multiline phone system.
  
  
• Ability to train others on dispatcher duties and responsibilities.
  
  
• Skill in organizing data, tracking, and maintaining data in electronic and manual files.
  
  
• Ability to work effectively as part of a customer service team.
  
  
• Basic proficiency in MS Word and Outlook. Ability to use incident reporting software to produce accurate records of calls for service.
  
  

The College of Arts and Sciences at Creighton University is hiring a part-time Administrative Accreditation Support Staff position to initially support the Social Work accreditation process. This is a day position working primarily Monday - Friday, on campus. Some flexibility with hours to meet program peak times for productivity, and program needs due to student schedules for activities (occasional early evening).

The Support Staff will begin as an integral part of the College of Arts & Sciences accreditation process, beginning with the Social Work program, in achieving its mission through supporting the education of future social workers, connecting with alumni, and maintaining a collaborative reputation with community partners. The Social Work Program is accredited by CSWE (Council on Social Work Education), so being familiar with these standards is preferred, as well as willing to build effective processes in collaboration with faculty. This role involves big picture thinking and ability to drill down to the details to help execute it. Assignments and tasks connect with the CSWE standards, including wording, development, tracking, and reporting. Hospitality and congeniality are important in all interactions with the broad range of stakeholders connected with the Social Work Program.

Tasks will primarily include:

• Familiarity with accreditation standards for team-based planning and conversations supporting projects
• Logistical support with program events for students, alumni, and/or community stakeholders
• Developing surveys and associated reports
• Creating marketing and communication materials, such as flyers and newsletters
• Utilization and updating of digital tracking files
• Respond to inquiries for program information and connecting to resources on campus
• Editing/proofreading program reports and documents
• Developing and maintaining processes with community partners in collaboration with faculty
• Working collaboratively with Social Work faculty to achieve program and accreditation goals

Qualifications:

• High school diploma or equivalent required; Bachelor's degree preferred
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) for office processes
• Ability and willingness to use direct communication and constructive feedback for team engagement, trust, and growth
• Excellent communication abilities (verbal, non-verbal, and written)
• Customer service focus including the ability to assess inquiries and provide appropriate information or resolution using judgment and available resources, and proven ability to maintain confidentiality
• Ability to be collaborative and work in a team environment
• Must be professional, dependable, and accountable, while we seek to have fun in the work we do
• Ability and willingness to engage with the CSWE standards in a collaborative manner with team members (faculty, students, alumni, community members, and others)

This is a temporary, part-time (up to 20 hours/week; primarily Monday - Friday), non-benefit eligible position. After 6 months the position may be reevaluated for possible future needs by the college.

At Creighton, we offer meaningful work driven by a 475-yearold Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries on innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values.

Omaha is a diverse community of 850,000 with four Fortune-500 companies, an active sports scene, and a vibrant arts community. Recent Wall Street Journal/Times Higher Education College rankings recognized Creighton University among the top 20% of institutions in its survey and among the Top 10 big-city colleges in the Midwest. Creighton University also ranks in the top third of National Universities in U.S. News & World Report's and was previously recognized for 16 years in a row as No. 1 among Best Regional Universities - Midwest. Over the past 17 years, Creighton is the No. 1 Goldwater-producing Catholic university in the country and in the top 20 of private universities producing Goldwater Scholars over the past decade.

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.  

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits. Trane affords you the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE!    

• Family building benefits include fertility coverage and adoption/surrogacy assistance.   

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. 

• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs. 

• A regular schedule (with overtime opportunities) andmost workdays you’ll be dispatched from your house. 

• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.   

• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.  

• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.  

• Learn more about our benefits here!    

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office.

What you will do: 

• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.

• Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location.

• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

• Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.

• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

What you will bring:

• A High School Diploma or equivalent required, and typically 5 plus years of experience in HVAC. Technical School or formal training is preferred.

• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• EPA Certification

Additional Requirements and Environmental Exposure:

• Must be able to safely and legally operate a vehicle using a seat belt

• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties

• Must be able to twist the trunk of your body 90 degrees in each direction

• Must be able to squat and touch the floor with both hands

• Must be able to reach your hands over your head

• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours

• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.

• Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less

• Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal

• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +

• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

This role has been designated by the Company as Safety Sensitive.

Compensation: 

Base Pay Range: $28- 45 per hour 

For Hourly positions - Enter the amount from locally managed resources

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. 

Equal Employment Opportunity: 

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.