Engineering Journal Jobs in Maple Heights Ohio Remote

Pay Rate: $25.27 - $28.77 per hour, depending on experience. 

This position is eligible for a 3.5% 90-day performance increase. 

Shift: 6:30 AM -3:00 PM Monday - Friday with occasional Saturdays.

Mayfran International is located in Mayfield, Ohio

Who We Are at Mayfran International

Mayfran International is the world’s leading provider of material handling, coolant filtration, chip processing and recycling systems, with a focus on engineering and innovation.

The Mayfran name has been synonymous with quality throughout our history. Our products are designed for the most challenging applications in aerospace, automotive, energy, medical, heavy equipment and other specialized industries. Our recycling solutions include equipment for metal scrap management, aluminum scrap separation, chip handling and more. We are also well known for our lifetime commitment to service and genuine aftermarket parts replacement guarantee. Customers know that working with Mayfran is about more than a product, it’s a relationship and an investment.

As a part of the Tsubaki Group—a global leader in motion control products for over 100 years—we’re committed to advancing the art of moving. Mayfran is committed to staying one step ahead, helping you succeed in ever-changing industries and an evolving marketplace.

Culture

Employees at Mayfran are part of a team and work in a positive environment that is geared toward helping everyone succeed. We value each team member for the skills they provide, their hard work and dedication. We treat every team member with warmth and respect and embrace their differences, cultures, customs and beliefs.

Sustainability

Mayfran strives to achieve sustainable growth by committing to corporate social responsibilities while recognizing its duty to contribute to society with ethical, sustainable business practices.

We are tackling a variety of issues to promote sustainability in the short, medium and long terms. We prioritize material issues and set strict sustainability targets at the corporate level to ensure that our commitment to corporate sustainability does not waver.

Summary: Perform duties required to assist in repairing and maintaining manufacturing equipment and perform various building and grounds maintenance activities.

ESSENTIAL FUNCTIONS INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED:

• Work from work orders and verbal and written instructions.
• Assist in repairing and maintaining equipment.
• Lubricate equipment and complete other preventive maintenance checks
• Perform plumbing, lighting, and other work such as repairing sinks, replacing receptacles, and painting walls.
• Perform grounds maintenance, keeping outside facilities and structures in proper condition.
• Use forklift equipment and floor controlled overhead crane equipment as necessary to move parts and materials; use care to lift and balance loads properly; operate equipment in a safe manner.
• Exercise proper care in the use of tools, equipment, and materials.
• Detect and report faulty equipment, defective material, improper operations, and unusual conditions to supervision.
• Observe all prescribed safety rules and regulations.
• Maintain work area in a neat and orderly condition.
• Perform other duties as assigned or directed.
• Use oscilloscope, calipers, feeler gauges, inside and outside micrometers, rules, squares, dial indicators, voltage tester, continuity tester, tape measure, various hand tools, jacks, rollers, pry bars, chain pull, level, concrete saw, jack hammer, cutting torch, welder, and rotary hammer.
• Ability to troubleshoot and/or program PLCs (i.e. Siemens, Allen Bradley, ABB, Fanuc).

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
• Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations.
• Dependability - Follows instructions, responds to management direction.
• Planning/Organizing - Uses time efficiently.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming.
• Teamwork - Gives and welcomes feedback; Supports everyone's efforts to succeed.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
• Motivation - Measures self against standard of excellence.
• Professionalism - Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed. Generates suggestions for improving work.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Oral Communication - Listens and gets clarification; Responds well to questions.
• Written Communication - Able to read and interpret written information.
• Math - Must have basic knowledge of shop math.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

KNOWLEDGE: Use decimals, fractions and other ordinary arithmetic. Requires interpretation to adhere to requirements.

EDUCATION/EXPERIENCE: 3-5 years of previous qualifying experience or equivalent combination of education and experience.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. At the employee’s request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation details: 25.27-28.77 Hourly Wage

PI9da51dbbe244-31181-39059487

Regal Rexnord Cleveland, home of our Nook Brand is currently hiring Swiss Machinists for all our 2nd and 3rd Shift Operations.

Pay Range of $22/hour to $35/hour based on experience with overtime opportunities.

Shift premium for 2nd and 3rd shifts of $2/hour.

Hiring Bonus of $1500!

Plusbenefits on day 1, 401(k) with match, paid time off as well as joining a growing Company with a great team.

As a Swiss Machinist your mission is to produce small, advanced precision components by owning the full setup-to-run process in our Swiss department. You'll ensure quality at the source, sustain throughput, and collaborate with teammates to keep work flowing smoothly.

• Configure and operate CNC Swiss machines to meet exacting tolerances and finish requirements.
• Read/interpret blueprints and operation drawings; apply geometric dimensioning and tolerancing.
• Use Mitsubishi controls to optimize programs and processes; adjust G-code/M-code as needed.
• Employ precision gauges and instruments for in-process and final inspection.
• Support production setups, tooling changes, and troubleshooting activities.
• Document work, follow instructions, and partner across the team; perform other duties as assigned.
• Use Mitsubishi controls to optimize programs and processes.

• 35 years setting up and operating Swiss CNC lathes (required) and/or Citizen machines.
• Demonstrated proficiency with GD&T, CNC tooling, and troubleshooting.
• Experience with Mitsubishi controls; ability to read and edit programs (G-code/M-code).
• High school diploma or GED; strong math and blueprint-reading skills.
• Comfort installing/commissioning CNC equipment is beneficial.
• Effective communicator who follows written and verbal directions; team contributor.
• ITAR Registered and able to meet applicable compliance requirements.

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit .

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.

What we're looking for

• Education:High School diploma or equivalent required; Bachelor's degree in a related field or; equivalent experience/trade education, preferred.

• Experience: 3-5 yearsprevious manufacturing and maintenance supervisory experience required.

• Experience with automated equipment and PLC's, preferred.

• Strong time management skills.

• Must possess excellent communication and problem-solving skills.

• Flexible to work on multiple projects simultaneously.

• Detail oriented.

How you will thrive and create an impact

• Planning, prioritizing, assigning, supervising, reviewing and participating in all tasks related to the maintenance of PLCs, automated equipment and facility maintenance in Solon.

• Prepares work schedules, assigns work and oversees the work product while minimizing overtime and call-in hours. Monitors operating and outage reports to ensure performance targets are met.

• Leads process documentation and development of policies and procedures

• Delivers day-to-day operational objectives through the supervision of a team of skilled maintenance technicians and/or reliability engineers. Trains, coaches, counsels and manages performance of direct reports.

• Coordinates training sessions in facility maintenance, safety procedures, and methods, enforces sound safety and housekeeping practices

• Responsibly handles emergency situations or after-hours calls for repair and maintenance

• Develops and maintains a preventative maintenance schedule program for applicable equipment and machinery.

• Manages the program for inspection of mechanical integrity, change control, fire suppression and environmental control.

• Arranges for and manages appropriate third-party contractor support as needed.

• Interacts with customers, technicians and vendors to understand and communicate process specifications with engineering and operations.

• Provide operational support by managing the installation, start-up and validation of new process equipment and systems.

• Schedules and assists in developing plans for the installation, movement, repair of equipment and utilities within the building.

• Monitors spending to ensure operating within that budget with regard to the expenses for maintenance supplies, operating supplies, tools and personnel.

• Manages the maintenance of the building, grounds, equipment, and plant facilities, including elevators and fire alarms.

• Responsible for routine manufacturing equipment set-ups and changes/purchases as required.

• Implements and maintains appropriate process controls and records consistent with cGMP and ISO regulations.

• Order, re-stock and maintain the inventory of spare parts, consumables, tools and miscellaneous supplies. Maintain other department equipment as needed.

• Develops corrective/preventive action plans as prompted by internal and external quality data.

• Performs other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

• 
  
• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

• 
  
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

• 
  
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

• 
  
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

• 
  
• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

• 
  
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months