Engineering Journal Jobs in Garland Remote

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is hiring a Senior Database Engineer to support our teams in Richardson TX . You will have the opportunity to directly impact the world around you and contribute to classified programs and technologies you are passionate about. In this position you would be familiar with creating, updating, and managing databases and the code that interacts with them.

What You Will Do

• Identify and understand customer needs and apply sound, demonstrable understanding of database principles, theories, and concepts related to software engineering to translate those needs to viable design solutions.
• Demonstrate critical thinking skills with the ability to communicate concepts and ideas well.
• Successfully integrate Commercial Off-the-Shelf (COTS) products as part of customer-driven solutions.
• Use proven problem solving and analytical skills.
• Obtain and maintain SCI program access and complete polygraphs.
• Obtain Security+ certification within 60 days of start.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of Database Engineering experience.
• Experience as a Database Administrator (DBA) and Database Engineer (DBE).
• Experience with Relational Database Management Systems (RDBMS) solutions, such as Oracle, Postgres, or related systems.
• Experience working with Systems and Software Engineers to implement, and modify backend databases to interact with applications within a development environment.
• Experience virtualizing or containerizing databases.
• Experience using Linux command line to perform database administration activities.
• Active and transferable Top Secret U.S. government issued security clearance is required prior to start date with the ability to obtain a TS/SCI prior to start date. U.S. Citizenship is required as only U.S. Citizens are eligible for a clearance.

Qualifications We Prefer

• Existing Security+ Certification
• Experience with AWS.
• Experience with NoSQL database products such as MongoDB and DynamoDB.
• Experience troubleshooting database issues such as DR, replication & backups and other related issues.
• Experience troubleshooting performance issues
• Experience with database security controls and audit & compliance requirements.
• Experience with automating routine tasks.
• Experience with Spatial databases
• Coding experience (SQL, Python, Java) is helpful!

What We Offer

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
• Relocation Eligibility - Relocation assistance is available.

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Texas: Are RTX

#LI-Onsite

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As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Midea America Corp. is one of the world's largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. In North America we strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion and partnership with our teams. We are a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are also ranked #245 as a Fortune Global 500 company and offers one of the most comprehensive ranges in the home appliance industry. Midea America is a subsidiary of Midea with over 200 employees in the US and we are expanding our presence in North America.

Know more about Midea Group.

Staff Engineer-Scroll Compressor Motor Design

Location: Plano, Tx

**Job Responsibilities**

1.Responsible for the planning of the new generation of scroll compressor platform motor to ensure the technological leadership of motor design;

2. Responsible for the formulation of motor prototype plans, and cooperate with the trial production department to complete the trial production of compressor prototypes;

3. Responsible for formulating motor and compressor test and verification plans, coordinating electronic control matching, completing the analysis of motor efficiency, cost, and noise data, and making breakthroughs in core technical problems.

4. Responsible for compressor motor fault diagnosis and analysis, formulating response and improvement plans, and conducting verification tests to ensure that the problem is effectively solved.

5. Pay attention to the development trend of related motor technology inside and outside the industry, and be responsible for the research and introduction of new materials and process technologies.

**Qualifications**

1. Master's degree or above, major in electrical engineering, electrical engineering, electrical and electrical appliances, etc.;

2. More than 7 years of work experience in the motor industry major, preferably in the compressor motor industry;

3. Proficient in using at least one 3D drawing software such as Creo, UG, Solidworks, etc., familiar with AutoCAD, proficient in drawing and drawing, and proficient in Ansys (or Jmag, Flux, etc.) electromagnetic analysis software;

4. Familiar with motor principles, motor design & test evaluation process, and experience in the design & improvement of motor performance and reliability related impact indicators;

5. Familiar with the process flow and control points of the electrical machine; We have rich experience in the evaluation and reliability of motors.

Midea America Corp is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are seeking a talented UX / UI Designer (Product Owner - Marketing Technology) to elevate the end-to-end customer experience across our web platform, mobile applications, kiosks, and in-store digital touchpoints. This role is responsible for translating user needs and business requirements into intuitive, visually compelling, and functional designs that enhance engagement, usability, and brand consistency.

You will collaborate closely with product managers, software engineers, and business stakeholders to design and implement user-centered solutions from concept through launch.

Key Responsibilities

• Improve and maintain the company's web, mobile app, kiosk, and in-store digital experiences, ensuring consistency and usability across all platforms.
• Gather and analyze customer and end-user requirements through interviews, feedback sessions, analytics, and stakeholder collaboration.
• Design, architect, and implement user flows, wireframes, mockups, and interactive prototypes for new features and enhancements.
• Conduct usability testing (moderated and unmoderated), analyze results, and iterate designs based on insights and user behavior.
• Collaborate with cross-functional teams to translate business needs into user-centered design solutions.
• Work directly with the software engineering team to ensure accurate and efficient implementation of designs.
• Maintain and contribute to design systems, UI standards, and style guides.
• Ensure designs meet accessibility, usability, and brand standards.

Required Qualifications

• Bachelor's Degree - (Marketing Tech, IT or related field preferred but not required)
• Full-Time Experience - At least 3 years of full-time on-the-job experience in the UX / UI Design profession.
• Proven experience as a UX / UI Designer for web, mobile applications, Kiosk and in-store
• Proficiency in industry-standard design and prototyping tools, including:
• Adobe Creative Suite, Figma, Sketch, Adobe XD, InVision
• Strong understanding of user-centered design principles, interaction design, and visual hierarchy.
• Hands-on experience conducting usability testing and applying insights to iterate designs.
• Ability to clearly communicate design concepts to both technical and non-technical stakeholders.
• Experience working closely with engineering teams in an agile or iterative development environment.

Summary

• This position is located in our Plano facility*

Provides direct and indirect supervision to subordinate managers and employees performing diverse roles within large sites. This includes establishing three- to five-year plans/objectives, and developing policies for the function/unit. Accountable for projects or programs on a multi-functional, national, or regional basis. Work is guided by broad site objectives and corporate policy. Work requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes long-term plans/objectives and recommends changes to policies. Develops department budgets and goals. Erroneous decisions or failure to achieve goals results in critical delay in schedules and/or unit operation and may also have a company-wide affect. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Reviews employees' performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers'/supervisors' salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts regularly with senior management or executive levels on matters concerning several functional areas, divisions and/or customers. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

Detailed Description

Perform tasks such as, but not limited to, the following:

• Manages a team of professionals providing expertise in engineering operations in support of production business units.
• Manages engineering projects for development and production.
• Responsibilities include providing project definition and metrics, resource allocation, budget development and management, schedule management, task prioritization, contingency planning, project and program review.
• Communicates progress and results to senior management and customers.
• Works with Corporate and other Technical Managers to develop and maintain a process for determining which projects to staff based on customer demands and industry trends.
• Manages a team of professionals whose responsibilities are to work jointly with purchasing to establish and maintain sources of supply for mechanical parts and assemblies to specific criteria of cost and quality.
• Resolves all technical issues with suppliers, continually looks for ways to reduce part costs and drive continuous quality improvement of purchased material.
• Works closely with customers' supply chain management and development organizations.
• Acts as internal consultant in CDM application systems & processes to all sites regionally/globally.
• Provides integration support to new sites on CDM applications and processes.
• Develops solutions based upon existing knowledge, and leveraging industry and other sites capabilities.
• Ensures we are providing best of breed solutions in areas such as product/engineering data exchange, data issues resolutions, data setup integrity and customers data collaboration.
• Assists in contract negotiations with SCM and Engineering management.
• Represents CDM and supports all sites in NPI/NCI/Bid process development and execution.
• Assists/Leads the Design and development of global CDM strategies, identifying gaps between current and best practices internally and externally.
• Leads cross-functional global teams including consultants and vendors to develop leading edge solutions.
• Manages, leads, and develops group of CDM employees.

Knowledge/Skills/Competencies

• Engineering Foundation Competencies
• Understanding of competitor's pricing models.
• Knowledge of competitive benchmarks for pricing of specific product types.
• Knowledge of mechanical parts manufacturing processes.
• In-depth knowledge and understanding of manufacturing processes and equipment.
• In-depth knowledge of quality improvement practices and techniques.
• Ability to plan for and coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train, coach and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a highly dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Word, Lotus Notes, Excel, PowerPoint.
• Excellent negotiation, problem resolution and project management skills.
• Ability to plan strategically for the coordinated delivery of a variety of materials.
• Strong analytical and statistical skills.

Physical Demands

• Incumbent will perform the duties of this position in a normal office environment.
• Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
• May require occasional travel.

Typical Experience

• Nine plus years' relevant experience.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. Advanced studies in Business/Operations/Technology are recommended.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica is an E-Verify employer.

Company Overview

Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Summary

We're searching for a dynamic and experienced Functional Design for Test (DFT) Engineer to join our team and play a pivotal role in developing cutting-edge DFT strategies for advanced hardware systems. If you're passionate about optimizing testability and manufacturability and thrive in a collaborative environment, this is your opportunity to significantly impact product quality and reliability.

Detailed Description

• Lead the charge in developing and implementing DFT methodologies and integrating essential DFT features.
• Craft and validate comprehensive test plans that ensure robust product performance.
• Drive insights through Functional DFT (DFT-F) analysis, providing critical recommendations for design improvement (interaction with product development teams).
• Leverage your expertise in product knowledge, Functional & Structural Test technologies, including API, AOI, AXI, and ICT, to maximize test coverage.
• Understand test data, including Cpk, GR&R to be able to participate and understand test reviews.
• Evaluate new technologies and product designs, ensuring they meet the highest specifications.
• Optimize testing approaches by meticulously analyzing system, subsystem, and design requirements.
• Translate engineering results into actionable product changes.
• Contribute to impactful Design Failure Mode and Effects Analysis (DFMEAs) for products in development.
• Develop and refine Functional DFT plans, protocols, and reports that set the standard for excellence.
• Identify and address potential test gaps by reviewing and interpreting design and component specifications.
• Collaborate closely with cross-functional teams to diagnose test failures and propose innovative solutions.

Typical Experience

• A strong foundation: 2-3 years of manufacturing test support or development experience.
• Proven expertise: 5+ years of experience in Test/Product, electronic design, or related fields
• Exposure: to DFT Structural or Functional.
• Knowledge of DFT: Some level of proficiency with DFT methodologies and tools.
• Core knowledge: A solid understanding of digital design concepts and hardware verification.
• Hands-on experience: Practical knowledge of networking, server, and storage product test solutions and procedures.
• Exceptional skills: Strong analytical, problem-solving, communication, and teamwork abilities.
• Detail-oriented: The ability to confidently read and interpret complex schematics and product/component specifications.
• Tech-savvy: Practical knowledge and experience with Linux-based tools.
• Familiarity with or exposure to:
• Understanding of various hardware types:
• Networking 400G+, GPUs, Accelerators, etc.
• Understanding of SMT processes and system building
• Exposure to the hardware design process and phases
• Linux and scripting languages (Python, Perl)
• DFT (Design For Test) process or exposure to DFT tools (ex, Testway, Valor Trilogy)
• Understanding of Boundary Scan (JTAG - Joint Test Action Group)

What You'll Get:

• Work with the newest technology: You will be exposed to new and exciting technologies
• Be a member of a collaborative team: You will be part of an enthusiastic and positive team with a balanced mix of young and senior experts
• Various Celestica benefits: You will have access to a number of programs as defined by HR

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional travel may be required.

Typical Education

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or an equivalent combination of education and experience.
• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months