Engineering Journal Jobs in Detroit
96 positions found — Page 8
Salary: $100,000
- $140,000 per year A bit about us: Since our founding in 1956, we have provided industrial contracting services to blue chip clients throughout United States, Canada, and Mexico.
Why join us? Competitive Base Salary! 401K match, PTO, and excellent benefits! Accelerated Career Growth! Job Details Job Responsibilities Supervise a team of engineers and designers providing daily tasks and assignments Provide training and guidance to junior engineers to perform their job tasks Provide weekly project updates to management Be able to do perform engineering calculations of drives, shafts, cylinders, and bearings.
Provide input to drawing development and technical support to the engineering team Must be able to create a working solution to technical issues in a timely manner.
Be able to check drawings or designate a checker within the group to check drawings before sending to the shop or sub-fabrication source.
Must be able to provide AutoCAD conveyor layouts to meet the customer JPH requirements.
Understand basic structural / header steel design and coordinate with the Customer and Structural Engineering service provider.
Work with the P.E.
for state certified drawings of all structural and civil drawings.
Be able to provide and create ABM’s, Work Orders for the shop and purchasing.
Answer all questions from purchasing and the shop regarding the orders.
After award review and track project requirements Pre/Post Award Project submittals.
Work with the project manager on-site as required.
Be able to visit jobsites for meetings and field checks as requested.
Assist project manager and superintendent as needed quoting additional work requirement.
Maintain updated task list for the project being worked on Assist the project manager with tasks as required Must be able to provide chain pulls on CP Plus with drive balancing and drive drop out capability based upon the customer requirements.
Provide FMEA and FEA documentation to outside source per the customer requirements.
Maintain the knowledge of the latest specifications for the customer and keep up to date on the revisions as they are released from the customer.
Be able to work with and monitor engineering sub-contractor selected for the project.
Provide start-up assistance as required to the project manager and superintendent.
Education Requirements Bachelor’s degree in mechanical engineering and/or 10 years automotive conveyor work experience.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
About the Role The Global Data, Insight & Analytics (GDIA) organization at Client is seeking a Data Scientist to develop advanced analytics products that drive vehicle content strategy decisions.
This role sits within the Marketing Analytics team and focuses on applying machine learning, artificial intelligence, statistical modeling, and mathematical optimization to high-impact business problems.
The Data Scientist will design, develop, and deploy analytical solutions that support strategic decision-making across North American vehicle programs.
This role requires strong quantitative expertise, advanced Python skills, and experience working in cloud-based data environments, particularly Google Cloud Platform (GCP).
Required Qualifications Master’s degree or higher in Data Science, Statistics, Economics, Engineering, Mathematics, Operations Research, or a related quantitative field.
2+ years of experience in advanced analytics, including machine learning, mathematical optimization, statistical modeling, econometrics, or AI.
1+ year of experience working with large datasets in cloud-based environments (e.g., GCP).
Strong proficiency in Python for analytical workflows.
Ability to communicate complex analytical concepts to business and product stakeholders.
Preferred Qualifications PhD in a quantitative discipline.
Experience deploying machine learning or advanced analytics models into production systems.
Familiarity with AI-assisted analytics approaches (e.g., scenario exploration, search space optimization).
Experience in Agile or product-driven environments.
Hands-on experience with Google Cloud Platform.
Strong interpersonal and communication skills with the ability to simplify complex topics for leadership audiences.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
Job Title: Program Manager – IT & Contact Center Programs
Location: Dearborn, MI
Employment Type: Full-Time
Job Summary:
We are seeking an experienced program manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- Lead planning and execution of multiple projects under the program umbrella.
- Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- Monitor program performance, timelines, and budget adherence.
- Identify, track, and mitigate program-level risks and issues.
- Provide regular updates to leadership and stakeholders through status reports and review meetings.
- Establish governance processes and reporting mechanisms.
- Ensure alignment between business goals, project delivery, and change management.
- Foster collaboration between product, engineering, operations, and other departments.
- Mentor and guide project managers within the program as needed.
Qualifications
- Bachelor’s degree in computer science, Information technology, or related field experience.
- 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- Experience working in/around Contact Centers and their operations
- Knowledge of NICE / CXone contact center solutions
- Proficiency in project management tools. JIRA experience is a plus.
- Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
Job Title: Program Manager - Cybersecurity
Location: Dearborn, MI
Client : Cognizant
Job Summary:
We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- Lead planning and execution of multiple projects under the program umbrella.
- Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- Monitor program performance, timelines, and budget adherence.
- Identify, track, and mitigate program-level risks and issues.
- Provide regular updates to leadership and stakeholders through status reports and review meetings.
- Establish governance processes and reporting mechanisms.
- Ensure alignment between business goals, project delivery, and change management.
- Foster collaboration between product, engineering, operations, and other departments.
- Mentor and guide project managers within the program as needed.
Qualifications
- Bachelor’s degree in computer science, Information technology, or related field experience.
- 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- Experience working in/around Contact Centers and their operations
- Knowledge of NICE / CXone contact center solutions
- Proficiency in project management tools. JIRA experience is a plus.
- Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
Salary: $100,000
- $120,000 per year A bit about us: A fast-growing manufacturing organization, and we are rapidly growing our Technical Sales team!! Why join us? Hybrid
- required 3 days in office based in Detroit Benefits: Medical, Dental, Vision, 401K & Match, Vacation/Sick time Job Details Job Details: We are seeking a dynamic and experienced Permanent Engineering Business Development Representative to join our team.
This is a unique opportunity to work in a hybrid office role that requires 30% domestic travel, allowing you to interact directly with engineers and R&D teams across the country.
As a key member of our team, you will be responsible for driving business growth in the Engineering Plastics Industry.
This role involves managing multiple accounts, identifying target opportunities, and acquiring new customers to expand our business footprint.
Responsibilities: Develop and implement effective sales strategies to drive business growth.
Leverage your knowledge of engineered plastics and materials to deliver compelling sales presentations and product demonstrations.
Identify, target, and secure business from new customers, expanding our company's market share.
Manage multiple accounts, ensuring customer satisfaction and maintaining long-term relationships.
Collaborate with engineers and R&D teams to understand customer requirements and provide appropriate solutions.
Utilize Salesforce and Microsoft Office to track sales activities, plan strategies, and report on sales performance.
Travel domestically up to 30% of the time to meet with potential clients and attend industry events.
Qualifications: A minimum of 5 years of experience in B2B sales within the engineering or plastics industry.
Proven track record in new customer acquisition and managing multiple accounts.
Extensive knowledge of engineered plastics and materials.
Proficient in using Salesforce and Microsoft Office.
Excellent communication, negotiation, and presentation skills.
Ability to travel domestically up to 30% of the time.
Strong analytical skills with a problem-solving attitude.
A team player with the ability to work independently when required.
Bachelor's degree in Engineering, Business, or related field would be a plus.
Join us and be a part of a rapidly growing company that offers a competitive salary, great working environment, and exciting opportunities for professional growth.
Apply today and take the next step in your career in the engineering plastics industry! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
*Hybrid Remote
* Structural Forensic Engineer to join our growing team! This Jobot Job is hosted by: Bryce Koelsch Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $100,000
- $160,000 per year A bit about us: We are one of the fastest growing land surveying and engineering firms in the U.S.
and are growing at a tremendous pace.
We provide structural engineering services for a variety of projects throughout the nation.
Currently we're seeking a highly motivated and experienced Structural Forensic Engineers to join our dynamic and talented team.
If this opportunity sounds like the role for you please apply to learn more! Why join us? As a Structural Forensic Engineer in our company, we are able to offer: Competitive Base Salary! Annual Bonus! 401k with company match! Flexible Hybrid Work Schedules! Accelerated Career Growth! Job Details As a Structural Forensic Engineer on our team, we are looking for someone that has: Bachelors or Masters in Structural or Civil Engineering 4+ or more years of professional structural engineering design experience Licensed Professional Engineer strongly preferred (E.I.T Required at minimum) Licensed Structural Engineer a big plus! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
is currently seeking a full time Senior Estimator with a minimum of 5 years of estimating experience within the commercial construction industry.
The Senior Estimator will estimate construction costs including planning and scheduling.
Provide and/or coordinate full estimating services on large, complex work and all types of contracts.
Prepare competitive bid proposals, conceptual estimating, value engineering and provide appropriate estimating services on construction management proposals.
Why You Should Join Team Roncelli Competitive Salary & Benefits: We offer a competitive salary based on experience, along with a comprehensive benefits package, including medical, dental, vision, life insurance, and more.
Work-Life Balance: We value our employees' well-being and offer generous paid time off (PTO), paid holidays, and flexible scheduling.
Career Growth: As a growing company, we provide excellent opportunities for professional development, mentorship, and career advancement.
Commitment to Safety: Join a company that prioritizes safety as a core value, offering an environment where your expertise is valued and your contributions directly impact the well-being of our team.
Key Responsibilities Review proposal specifications, drawings, and attend pre-bid meetings to determine scope and required contents of estimates.
Prepare pre-bid documentation, including meeting notes, site logistics, bonding and participation requirements, and schedules.
Develop bid lists and solicit subcontractor and supplier participation through online tools and professional networks.
Coordinate subcontractor site visits and verify safety and EMR compliance.
Perform quantity take-offs, prepare trade scopes, and price self-perform work, including General Conditions.
Analyze historical data for benchmarking and cost validation.
Support senior estimators on large projects and coordinate mechanical/electrical disciplines as required.
Complete bid summaries, subcontractor evaluations, and preliminary construction schedules.
Ensure adequate bid coverage by maintaining strong subcontractor and supplier relationships.
Prepare detailed bid proposals with unit pricing, clarifications, and breakdowns.
Participate in pre-award and post-bid review meetings; negotiate and award subcontracts in coordination with the Director of Estimating.
Draft and review subcontracts and related documents, ensuring completeness and compliance.
Review owner contracts, identify unusual terms, and integrate applicable requirements into subcontract documents.
Lead job kick-off meetings and collaborate with project management and corporate leadership during project startup.
Track contract amounts, monitor costs, and support project teams with scope clarifications throughout the project lifecycle.
Perform additional assignments as directed by the Supervisor or Director of Estimating.
Skills & Knowledge Thorough understanding of construction estimating methods, cost control systems, and all engineering disciplines.
Strong ability to estimate a variety of project types and contract formats.
Experience leading or coordinating estimating teams on complex projects.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), Procore, and SmartBuild.Net.
Familiarity with owner/architect platforms such as Covisint and E-Builder.
In-depth knowledge of company policies, procedures, and industry best practices.
Qualifications Education: Bachelor’s degree in construction management, Civil Engineering, or a related field required; Master’s degree preferred.
Experience: Minimum of 8 years of estimating, cost control, or engineering experience, with at least 5 years focused on estimating.
The Location Roncelli’s headquarters is in Sterling Heights, Michigan.
Applying for the Position If you are interested in joining our team, please click on the external link below and fill out the application form.
Please upload your resume and provide a list of projects that showcase your skills and experience relevant to the position.
We kindly ask that recruiters and staffing agencies do not contact us regarding this job posting.
We are not seeking external assistance at this time.
Working Environment & Physical Requirements This position operates primarily in an office setting with regular collaboration across project and field teams.
Occasional visits to active construction sites may be required, where exposure to typical job site conditions such as noise, dust, and varying weather can occur.
The role involves standard office activities including computer use, attending meetings, and reviewing drawings and specifications.
Site visits may require standing or walking for extended periods and navigating uneven terrain.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Roncelli, Inc.
is an Equal Opportunity Employer.
We prohibit discrimination and harassment of any kind and are committed to providing a work environment that is free of discrimination and harassment.
All employment decisions at Roncelli are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected by applicable law.
Roncelli complies with all applicable federal, state, and local laws regarding non-discrimination and equal employment opportunity.
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Essential Job Functions: Technical Project Coordination: Lead the technical execution of monthly initiatives to support the project.
This includes following managing JIRA workflows and ensuring milestones are met with the various stakeholders.
Analyst: Perform verification of requirements intake to ensure completeness before hand-off to development.
Documentation & Mapping: Develop comprehensive documentation, including functional specifications, data flow diagrams, and variant mapping.
Technical Oversight: Monitor technical team delivery cadence and enforce code quality standards via Sonarqube reports and compliance audits.
Issue Triage: Monitor technical ticket queues (defects, enhancements, support requests) to ensure proper technical classification and efficient triage to the appropriate engineering teams.
Minimum Qualifications and Job Requirements: 3+ years of experience as a Technical Analyst, Technical Coordinator, Project Coordinator or in a related role focused on technical delivery.
A project manager w/QA or development background would also be a candidate for this role.
Bachelor's degree in Information Technology, Digital Business, Engineering, or a related field or equivalent experience.
Systems Thinker: Must be able to understand complex interdependencies and connect dots across multiple technical and business workstreams.
Organizational skills and the ability to work collaboratively with multiple workstreams is required to be successful with this role.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Minimum Qualifications and Job Requirements: Ø 3+ years strong experience in writing complex SQL queries.
Ø 3+ years of experience in building test automation for data processing within data intensive projects.
Ø 3+ years of experience in Python data management programming or PySpark experience is a must.
Ø 2+ years working with Apache Delta Lake or Databricks, Azure Databricks preferred Ø 1 year experience in testing AI Chat / Prompting Tools.
Ø Experience with code repository tools, creating branch, pull requests and perform code merges.
Ø Good understanding of file formats including JSON, Parquet, Avro, and others Ø Ability to learn new technologies quickly Ø Excellent problem-solving skills Ø Working understanding of clean code software development principles.
Ø Knowledge of Jira Ø Ability to handle multiple tasks/projects concurrently and meet deadlines.
Ø Ability to work in a fast-paced team environment.
Expectations include a high level of initiative and a strong commitment to job knowledge, productivity, and attention to detail Ø Solid software engineering skills
- participated in full lifecycle development on large projects.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
What You'll Be Doing The Escalation Support Specialist plays a vital role in delivering a smooth and reliable experience for customers using connected vehicle services.
In this position, you'll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions.
You'll be part of a team dedicated to creating innovative, integrated customer experiences through connected technologies.
By leveraging over-the-air (OTA) updates and advanced digital platforms, the team is continuously enhancing vehicle functionality and redefining how customers interact with their vehicles.
During a Typical Day, You'll Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service-level agreements (SLAs).
Diagnose and resolve complex hardware and software issues related to connected vehicle services, collaborating with engineering, product, and other internal teams as needed.
Use connected vehicle data to identify and address potential issues before they affect customers, contributing to improvements in service quality and reliability.
Analyze support trends and recurring issues to identify root causes and areas for improvement.
Contribute to the development of reports and key performance indicators (KPIs).
Work closely with internal stakeholders and external partners to resolve issues efficiently and maintain clear, consistent communication with all parties.
Maintain responsibility for end-to-end case management, ensuring updates are clearly communicated to customers, internal stakeholders, and partner teams.
Identify opportunities to streamline support processes and reduce manual effort.
Collaborate with the Knowledge Base team to create and maintain internal documentation that enables real-time solutions.
Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution.
Monitor and communicate patterns in software-related issues to team leads and relevant stakeholders to support root-cause analysis and long-term resolution planning.
What You Bring to the Role A high school diploma or GED (required); additional education in automotive service, software technology, or a related field is preferred—or equivalent practical experience.
3 years of experience in engineering or technical support, ideally in a customer-facing or escalation-focused role.
Proficiency with help desk platforms, remote support tools, and CRM systems such as Microsoft Dynamics or Salesforce.
Familiarity with incident and problem management tools (e.g., Jira, BMC, ServiceNow).
Experience working in a remote or distributed work environment is a plus.
Strong technical troubleshooting skills with the ability to resolve complex hardware and software issues.
Solid understanding of the software development lifecycle (SDLC) and Agile methodologies; experience with developer tools (e.g., IDEs, compilers, debuggers) is a plus.
High emotional intelligence with the ability to empathize with customer concerns and maintain professionalism in high-pressure situations.
Proven adaptability in fast-paced environments with shifting priorities and evolving technologies.
Exceptional communication and interpersonal skills, with a strong focus on delivering outstanding customer experiences.
Demonstrated ability to work both independently and collaboratively within cross-functional teams.
A proactive mindset and passion for identifying solutions, improving processes, and exceeding customer expectations.
What You Can Expect Starting hourly pay rate of $21.00 per hour (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-Winning Employee Rewards Program (Perci Perks) A Bit More About Your Role This is a full-time position (40 hours per week) with a hybrid work schedule.
You'll work on-site at our office in Michigan Central Station, located in Corktown, Monday through Thursday, with the flexibility to work remotely on Fridays.
Our hours of operation are 8:00 AM to 8:00 PM ET, and your specific working hours may vary within that window.
All necessary equipment and tools will be provided to support your success in the role.
About Percepta Established in 2000 as a joint venture between TTEC and a leading auto manufacturer, Percepta has specialized in creating customer loyalty for its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better
- We take ownership and leave every process, person, and place better than we found it.
Win together
- We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Hybrid