Engineering Journal Jobs in Dearborn
83 positions found — Page 5
Pacific International has been exclusively retained by a leading global manufacturer of precision-engineered automotive components in the search for a Senior Buyer.
This is a chance to join an organization with over $1B+ in annual revenue, a strong position as a market leader in driveline systems, and a global footprint spanning North America, Europe, and Asia. The business plays a critical role in supplying world-class OEMs with components used in flagship vehicles.
With continued growth and a strong position in the global market, the company is looking for a professional who can partner with international teams, contribute to the global sourcing strategy, and turn key data into insights that drive strategic decisions.
What You’ll Do:
- Take full ownership of a defined commodity portfolio, including strategy development and execution.
- Lead the preparation and issuance of requests for quote (RFQs), evaluate total cost options, and present sourcing recommendations.
- Negotiate cost, terms, quality, technology, and delivery with suppliers to secure competitive advantage.
- Build and manage strong supplier relationships, including performance reviews, risk management, and corrective actions.
- Partner with cross-functional teams (Engineering, Program Management, Quality, Operations) to support new program launches and ensure supplier readiness.
- Conduct detailed cost analysis, make/buy scenarios, and should-cost modeling to identify savings opportunities.
- Monitor and analyze global market conditions and trends to proactively adjust sourcing strategies.
- Support change management, supplier resourcing, and process improvements across the purchasing function.
- Provide leadership in sourcing reviews, strategy presentations, and supplier negotiations.
What We’re Looking For:
- 5–10 years of purchasing and supply chain management experience, ideally within automotive OEM or Tier 1.
- Proven track record of leading supplier negotiations and delivering measurable cost savings.
- Experience in commodity strategy development and portfolio ownership.
- Ability to read and interpret technical prints/specifications and identify cost drivers.
- Strong analytical skills with the ability to conduct cost breakdowns and market analysis.
- Excellent project management, organizational, and multitasking skills.
- Clear, professional communication and presentation skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Bachelor’s degree in Business, Supply Chain, Engineering, or a related field.
- Minimal travel required.
About Pacific International Executive Search:
Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.
Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.
Diversity Statement:
At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.
For further information on this position and a confidential discussion about your career please contact:
Pacific International has been exclusively retained by a leading global manufacturer of precision-engineered automotive components in the search for a Senior Program Buyer.
This is a chance to join an organization with over $1B+ in annual revenue, a strong position as a market leader in driveline systems, and a global footprint spanning North America, Europe, and Asia. The business plays a critical role in supplying world-class OEMs with components used in flagship vehicles.
With continued growth and a strong position in the global market, the company is looking for a professional who can partner with international teams, contribute to the global sourcing strategy, and turn key data into insights that drive strategic decisions.
What You'll Do:
- Manage Global Purchasing deliverables for both new and series production programs.
- Support investigation of new designs/technologies and coordinate with Commodity Buyers.
- Partner with Advanced Engineering, Cost Estimating, and Commodity teams to develop component costs when data is limited.
- Manage bill of material (BOM) costing and identify cost-saving opportunities.
- Prepare and support Commodity Buyers through quoting and sourcing aligned to program deliverables.
- Track component costs and negotiation status to ensure sourcing aligns with program cost and timing targets.
- Work cross-functionally with Engineering, Supplier Development, and Program Management to resolve supplier performance issues.
- Lead initiatives for cost reduction, VA/VE, lean activities, and resourcing projects.
- Collaborate with global and cross-functional teams, maintaining strong communication and alignment.
- Ensure timelines, policies, and procedures are met and adhered to.
Ideal Candidate Profile:
- 5–10+ years of purchasing or program management experience.
- Background in automotive OEM or Tier 1 environment.
- Proven experience with purchasing program deliverables and cross-functional coordination.
- Strong project management skills, capable of managing multiple programs simultaneously.
- Excellent verbal and written communication abilities; collaborative and proactive communicator.
- Analytical and technical proficiency (Microsoft Office, Excel, PowerPoint, costing tools).
- High energy, detail-oriented, and eager to take ownership of projects from sourcing through launch.
- Strategic thinker with potential to grow into future leadership or management roles.
About Pacific International Executive Search:
Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.
Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.
Diversity Statement:
At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.
For further information on this position and a confidential discussion about your career please contact:
This is an on-site position, NOT remote/hybrid
Travel: 15% (Domestic trade shows, supplier visits, athlete/coach insights)
About Us
Epoch Sports is a leading sports innovation company rooted in lacrosse and rapidly expanding into other team sports and performance gear. With a passion for innovation, design, and community, Epoch delivers best-in-class equipment, apparel, and digital experiences that empower athletes to Live. Play. Be. Epoch. From elite performance lacrosse gear to lifestyle apparel, Epoch is building a culture around the modern athlete.
Why Join Us?
Epoch sports is redefining how gear is designed and delivered to athletes at all levels. Help shape one of the fastest-growing sports brands in North America. You'll work in a fast-moving, ideas-first environment that values curiosity, creativity, innovation and performance. Remote flexibility and a team culture that values work-life balance and growth. Employee discounts and early access to gear and apparel drops and a competitive salary and benefits package.
Job Description
The Product Manager is responsible for owning the full product life cycle of Epoch Sports' hard-goods equipment (e.g., lacrosse, hockey, and baseball/softball lines) from concept through end-of-life. Operating out of our Detroit headquarters and collaborating daily with Engineering, Design, Manufacturing, Marketing, Sales, and Finance, the Product Manager will translate athlete insights and market analytics into profitable, best-in-class products that reinforce Epoch's reputation for performance and innovation.
Key Responsibilities
- Strategy & Road-Mapping
- Build and maintain a 3-year product roadmap aligned with corporate strategy, category trends, and revenue/profit targets.
- Conduct market segmentation, competitor benchmarking, pricing analysis, and consumer research to identify white-space opportunities
- New Product Development (NPD)
- Author product briefs with clear value propositions, feature sets, volumes, cost targets, and launch timing; secure cross-functional approval through stage-gate process.
- Serve as the Program Manager for assigned NPD projects—driving timeline adherence, risk mitigation, and milestone communication.
- Champion voice-of-customer (VOC) testing with athletes, coaches, and dealers; translate feedback into actionable design requirements.
- Lifecycle Management
- Monitor sell-through, margin, and inventory health post-launch; drive cost-reduction, line extensions, or end-of-life decisions.
- Collaborate with Operations and Finance to manage SKU rationalization and maintain optimal inventory turns.
- Commercial Readiness
- Partner with Marketing to build go-to-market (GTM) assets—positioning statements, feature/benefit narratives, packaging, POP, and digital content.
- Train Sales Reps, Customer Service, and Retail Partners on product knowledge, differentiation, and competitive advantages.
- Source additional manufacturing equipment to bring products to market.
- Financial Ownership
- Own P&L for assigned categories—set pricing, forecast volumes, track COGS, and optimize gross margin.
- Prepare business cases and ROI analyses for capital expenditures or tooling investments.
- Continuous Improvement & Innovation
- Stay abreast of emerging materials, technologies, and consumer trends; recommend patent or IP opportunities.
- Facilitate cross-functional retrospectives to capture lessons learned and refine the Product Development Process (PDP).
Qualifications
- Bachelor's degree in Business, Engineering, Industrial Design, Sports Management, or a related field.
- 3–5 years of product management experience in consumer goods; sporting-goods or performance equipment strongly preferred.
- Demonstrated success launching products from concept through commercialization with measurable revenue impact.
- Proficiency in data analytics tools (Excel, Power BI, Tableau, or similar) and familiarity with PLM/ERP systems.
- Strong project-management skills—ability to lead cross-functional teams, manage overlapping priorities, and hit aggressive timelines.
- Excellent written and verbal communication skills; comfortable presenting to executives, retailers, and end-users.
- Passion for sports and understanding of athlete performance needs; lacrosse, hockey, or baseball background a plus.
Preferred Qualifications
- MBA or Master's in Product Design/Engineering.
- Experience with Lean Product Development or Agile methodologies.
- Knowledge of materials science (composites, polymers), protective equipment standards, or sports governing-body certification processes (NOCSAE, ASTM, CSA).
Work Environment and Physical Demands
- Office, R&D lab, and production floor settings; may require occasional use of PPE
- Ability to lift up to 25 lbs. for product samples/field testing
- Willingness to attend weekend tournaments, clinics, and trade shows several times per year.
Equal Employment Opportunity (EEO) Policy
Epoch Sports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Minimum Qualifications and Job Requirements: Must have 5+ years of experience as QA test lead.
Must have 2+ year of automation experience with Selenium Must have 2+ years of SQL experience Experience with BDD using Cucumber Experience coding in Java Ability to learn new technologies quickly Excellent problem-solving skills Knowledge of Jira Ability to handle multiple tasks/projects concurrently and meet deadlines.
Ability to work in a fast-paced team environment.
Expectations include a high level of initiative and a strong commitment to job knowledge, productivity, and attention to detail Strong verbal and written communication skills.
Solid software engineering skills
- participated in full lifecycle development on large projects.
Must have the ability to self-manage and prioritize work schedule per business needs.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
At Integrated Micro Electronics, Inc. (IMI), we bridge the gap between complex electronics design and global-scale manufacturing. As one of the global leaders in the Automotive & Mobility sector, we specialize in the high-reliability solutions required for the next generation of transportation.
We are seeking a Senior Key Account Manager—a strategic individual contributor possessing the technical gravitas to navigate the complexities of the U.S. automotive landscape. In this capacity, you maintain full ownership of the customer relationship throughout the entire business engagement.
You are not merely managing a portfolio; you serve as a strategic partner, aligning IMI’s global capabilities to provide an optimized value proposition for our clients. Your mission is to plan, develop, and manage accounts within our strategic markets to meet corporate revenue targets. As the "voice of the customer" within IMI, you will facilitate cross-functional collaboration to ensure the achievement of key account objectives—translating customer product roadmaps and market positioning into actionable growth strategies. If you are an expert at cultivating long-term value and driving revenue within the top tier of the automotive industry, we invite you to connect with us.
Reports to:
Sales Director - Mobility
Responsibilities
- Develop and execute comprehensive account strategies that align with IMI’s corporate roadmaps and long-term growth objectives.
- Drive sustainable revenue growth by securing new business wins and expanding partnerships with existing customers across various business units.
- Identify and qualify high-potential, financially sound program opportunities that strategically fit IMI’s specialized manufacturing capabilities.
- Cultivate and maintain influential relationships across all functional working levels to ensure long-term customer loyalty and satisfaction.
- Lead the end-to-end sales process, from initial discovery and solicitation of quotations to the final generation of a sustainable opportunity pipeline.
- Orchestrate the RFQ process by assessing customer requirements and collaborating with internal business units to determine the optimal factory and capacity solutions.
- Provide critical market insights and competitive intelligence from assigned accounts to support strategic development and technology roadmaps.
- Ensure organizational alignment through timely status reporting and the generation of accurate sales and revenue forecasts.
Qualifications:
- Bachelor’s degree in Engineering, Sales, Marketing, or a related field; an advanced degree (Master’s or Doctorate) or professional certification is highly regarded.
- Minimum of 5 years of experience in high-level account management or sales, with a functional understanding of the EMS, PCBA, or electronics manufacturing landscape.
- Proven track record in "sales hunting," deal closure, and strategic account growth, underpinned by a strong grasp of financial principles and complex sales processes.
- Highly analytical professional with expertise in project management and decision-making, capable of translating customer roadmaps into successful program opportunities.
- Exceptional interpersonal and presentation skills, with the ability to facilitate cross-functional collaboration and engage effectively with stakeholders at all levels.
Why IMI?
- The opportunity to lead high-stakes accounts with the independence of a senior expert.
- Access to a worldwide network of engineering excellence and manufacturing power.
- A seat at the forefront of the EV and Mobility revolution.
- Competitive pay package and a flexible, remote-friendly environment designed for high-performing professionals.
See additional details below.
Accounts Payable Specialist Highlights • The pay for this position is $21.00 – $25.00 per hour • Part-time schedule: 25 hours per week • Hybrid schedule – Prefer in-office Tuesday, Wednesday, Thursday with optional remote work Monday • This position is a temporary contract Responsibilities • Prepare, record, verify, and process vendor invoices for goods and services in a timely manner.
• Match approved purchase orders or contracts to invoices and ensure proper general ledger coding .
• Verify invoice approvals and follow up with appropriate personnel to resolve missing approvals or discrepancies.
• Maintain accurate vendor records , including EFT details, W-9 documentation, addresses, and 1099 information.
• Enter invoices into the Financial Edge accounting system and assist with check runs and ACH payments .
• Manage accounts payable mail distribution and address returned payments.
• Perform monthly and quarterly reconciliations for accounts payable and employee advance accounts.
• Prepare journal entries , including expense reclassifications and monthly accruals.
• Track vendor contract spend and ensure invoices are received and approved on schedule.
• Respond to internal staff and vendor inquiries regarding accounts payable transactions and payment status .
• Ensure invoices are recorded in the appropriate accounting period for accurate expense recognition.
• Assist the finance team with short-term projects and process improvement initiatives.
Requirements • 3–5 years of experience in accounts payable or a professional business environment • Strong organizational, problem-solving, and time management skills • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Strong communication and collaboration skills • Intermediate Microsoft Excel skills including XLOOKUP, Pivot Tables, and SUMIF/SUMIFS functions Preferred Qualifications • Associate or Bachelor’s degree in Accounting, Finance, or a related field • Experience working with accounting or financial management software systems Benefits Available • Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
If you are interested in this Accounts Payable Specialist position, APPLY , or contact .
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Skills Required: Angular (v18): Advanced front-end development expertise for building responsive, enterprise-grade web applications.
Python Development: Experience for backend support, automation, or scripting tasks.
Git / GitHub: Strong version control skills and experience with collaborative workflows and CI/CD pipelines.
Skills Preferred: Candidate must be strong in Angular/front-end development.
Python, GCP, GitHub experience is optional now but will help in future growth.
React or Vue.js: Experience with alternative front-end frameworks is a plus.
Experience Required: Engineer 3 Exp: Prac.
In 2 coding lang.
or adv.
Prac.
in 1 lang.
6+ years in IT; 4+ years in development Experience Preferred: Strong Angular Engineer with 4+ years of experience in enterprise UI development.
Backend exposure available if role evolves Education Required: Bachelor's Degree Additional Information: 4 days in the office V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
As a Automotive Parts Specialist working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Parts Specialist plays a crucial role in resolving dealer inquiries related to parts delays.
This position focuses on reducing the overall vehicle off-road downtime due to part delays.
The Parts Specialist will engage and support multiple channels that have initiated parts delay issues in which the delay is greater than 5 days.
Assist and facilitate locating parts for dealers utilizing resources such as D to D Express, Does II system, DOW, FESG, and COPIS.
Participate in Stand-up meetings with PS&L.
The Parts Specialist works closely with the Operations Manager on process improvement initiatives regarding parts process flow within the department.
During a Typical Day, You’ll Responsibilities: Production Support: • Locate parts for At Risk cases using Part Locator tool, dealer network, PS&L (SME's), upstream engineering, and manufacturing.
Verify all pertinent parts escalations information for accuracy.
• Contact dealership Parts Managers for D2D parts sales • Search internet for aftermarket parts options • Process escalations to PSL group • Maintain Part SME tracking documentation • Maintain PS&L reports for Stand-up meeting Reporting and Communication: •Maintain metrics and reporting around key parts delay issues.
•Attend weekly team huddles with Liive agents to review Part escalation handling and related part topics.
Interpret reports to dimension issues with Operations Management team, Client Partner and PS&L.
Prioritize key high-volume parts delay issues and identify emerging trends.
•Conduct Parts training to new CX/DX Specialist training classes.
What You Bring to the Role: Education •High School Diploma required •Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •Minimum 1-year Automotive experience in a dealership or related field • 2 years of Parts experience required.
Familiarity with Parts Catalog and ordering systems preferred.
Skills • Strong oral and written communication skills with ability to persuade using a business case.
• Strong Analytical skills
- ability to analyze agent customer handling and case management results to identify root cause of performance/process issues.
• Creative and forward-thinking
- seeks opportunities for innovation and continuous improvement.
• Strong time management, organization, and planning skills
- able to prioritize, multitask, adapt, and thrive in a fast-paced, results-driven environment • Strong customer service and conflict resolution skills with a commitment to quality and customer satisfaction.
• Strong problem-solving and decision-making skills.
• Self-starter who demonstrates initiative, resourcefulness, and ability to work independently and interdependently among a team.
• Excellent negotiation skills and consultative approach.
• Knowledge of computer and software (MS Operating Software, MS Office Products)
- strong working knowledge of Microsoft Outlook (Calendar functions, folder management).
• Must represent Percepta professionally with all clients and external organizations and contacts.
Others •Proven ability to perform in a fast-paced environment.
•Must be able to interact effectively with all levels of employees and departments.
•Requires minimal supervision A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
SUMMARY:
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
- Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
- Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
- Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
- Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
- Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
- Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
- Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
- Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
- Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
- Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
- Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
- Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
- Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
- Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
- Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
- Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver’s license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree in engineering, sales/marketing, business administration or relevant field.
- 5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
- Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
- Strong leadership and people management skills
- Excellent verbal and written communication skills; drives open collaboration.
- Strong negotiation and presentation skills
- Demonstrated ability to build effective relationships
- Highly organized and comfortable with cold calling techniques
- Highly self-motivated and self-directed
- Excellent time and territory management skills
- Proficiency with a CRM
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.