Engineering Journal Jobs in Concord Hybrid

Senior Department Manager - Engineering (Cross-Functional)

Location: Charlotte, NC

Department: Engineering

Reports To: Director of Engineering

Employment Type: Full-Time

About the Role

We are seeking a cross-functional Engineering Manager to lead the planning and execution of engineering for combined-cycle power plant projects. This leader will be responsible for technical execution, quality, and disciplined procedures, ensuring effective information flow across engineering disciplines and seamless integration with construction, project management, supply chain, and field services. The role requires a business-minded manager who can drive staffing, manage budgets, champion the use of our High Value Engineering (HVE) center, and hold teams accountable while modeling servant leadership.

Why Join Us

• Lead high-impact, grid-relevant projects in a critical energy segment.
• Influence execution methods, tools, and standards across the portfolio.
• Grow and mentor a large, high-performing, cross-functional team.

What You’ll Do

Cross-Functional Leadership & Information Flow

• Orchestrate work across mechanical, electrical, I&C, civil/structural, and field engineering teams with clear interfaces, handoffs, and deliverable owners.
• Establish and enforce information flow processes (e.g., requirements management, design inputs/outputs, change management, RFI/submittal workflows) to minimize rework and schedule risk.
• Ensure engineering decisions reflect constructability and downstream impacts on procurement, construction means/methods, commissioning, O&M, and client requirements.

Technical Execution & Quality Ownership

• Own the technical execution plan and quality of engineering deliverables (calculations, drawings, 3D models, data sheets, specs, studies, and vendor documents).
• Lead phase-gate reviews, design reviews, constructability reviews, and management of change (MOC).
• Implement procedures, checklists, QA/QC hold points, and compliance with codes/standards for combined-cycle facilities (e.g., ASME, API, NFPA, NEC/NFPA 70, NERC, and applicable environmental/permitting requirements).
• Drive lessons learned and continuous improvement across projects and portfolios.

Team Leadership (100+ People, Direct, Indirect & Matrix)

• Lead and influence large, direct, indirect and matrixed teams of 100+ across in-house staff, contractors, and HVE resources.
• Set expectations, drive accountability, and cultivate a servant leadership culture that emphasizes clarity, follow-through, and psychological safety.
• Coach discipline leads/PMs; ensure clear scope, deadlines, and ownership.

Staffing, Resource Planning & HVE Center Utilization

• Own project staffing plans, demand forecasting, and leveling; align resources with schedules and budgets.
• Champion the High Value Engineering (HVE) center: identify opportunities, define scope split, standardize interfaces, and track productivity/quality metrics to maximize value.
• Partner with Department Managers & Talent Acquisition on proactive hiring initiatives and critical role coverage.

Required Qualifications

• Bachelor’s degree in Mechanical, Electrical, Civil/Structural, Chemical, or related engineering field from an ABET/EAC accredited program.
• Minimum 20 years of experience (w/ PE); or 25+ years of experience without a PE
• Demonstrated leadership of large teams (50-100+ people) - direct, indirect and matrixed - across multiple disciplines.
• Proven ownership of technical execution and quality with strong procedure orientation and information-flow governance.
• Solid understanding of gas turbines, HRSGs, steam turbines, balance of plant, I&C, and electrical systems.
• Experience managing budgets, forecasts, and performance metrics (e.g., EVMS, productivity, cost/schedule variance, change management).
• Strong communication skills and the ability to influence across stakeholders.

Preferred Qualifications

• 10–15+ years delivering combined-cycle power plant projects across design, procurement, construction, commissioning, and handover.
• Professional Engineer (PE) license; ability to oversee stamping strategy and licensing compliance across jurisdictions.
• EPC or OEM/EPCm experience with phase-gated execution from FEED through commissioning/startup.
• Familiarity with standards and practices: ASME/ANSI, API, NFPA/NEC, NERC, OSHA, environmental permitting, and grid interconnection.
• Tools exposure: Primavera P6 or MS Project, Navisworks/Clash, CAESAR II, ETAP, plant design suites, PLM/PDM, EDMS, and analytics/reporting tools.
• Experience with Advanced Work Packaging (AWP), modularization, and construction-driven design.
• Background in leveraging High Value Engineering centers with defined SLAs, KPIs, and quality gates.

Roadway Design Project Manager

Location: Charlotte, NC (newly expanded office space in South Charlotte/Ballantyne Corporate Park!)

Salary: $100,000 - $150,000 (DOE) + Benefits

About the Role

Wetherill Engineering, Inc. (WEI) is seeking an experienced Roadway Design Project Manager to lead infrastructure projects, including roadways, intersections, arterials, expressways, and interchanges. This role involves project management, client coordination, mentoring junior staff, and ensuring project success.

Key Responsibilities

• Lead roadway design projects, ensuring adherence to NCDOT and FHWA guidelines.
• Develop project scopes, budgets, and schedules.
• Collaborate with clients, internal teams, and sub-consultants.
• Support business development, proposals, and marketing efforts.
• Mentor and develop junior engineers and design staff.

Qualifications

• B.S. in Civil Engineering or related field.
• North Carolina P.E. license (or ability to obtain within 6 months).
• 10+ years of roadway design experience.
• Proficiency in MicroStation, GeoPak, Open Roads, CAD, and Microsoft Office Suite.
• Strong communication, leadership, and problem-solving skills.
• Experience in business development and proposal preparation.

Why Join WEI?

• Competitive salary + full benefits (health, vision, dental, life, retirement plan).
• ESOP, SPSF, and HUB-certified firm.
• Recognized as a Top MWBE Firm and Top 105 Southeast Engineering Firm by ENR.
• Dynamic, collaborative work environment with growth opportunities.

Equal Opportunity Employer | No sponsorship available.

Apply at or email

Role Overview

We are seeking a technically strong Embedded Validation Engineer to serve as the Controls and Quality Assurance (QA) point of contact for lab validation and sustaining programs. The role focuses on requirements-based validation, disciplined test execution, defect reporting, and traceability across multiple product programs.

The ideal candidate will work closely with Systems Engineering, Product Development, and QA teams to validate embedded control systems, execute lab testing, and improve test automation and validation processes.

Key Responsibilities

Requirements-Based Validation

• Collaborate with Systems Engineering teams to derive validation strategies and test plans from system requirements.
• Develop and maintain requirement-to-test case traceability.
• Ensure validation activities align with product specifications and engineering requirements.

Lab Test Execution

• Serve as the Controls Validation Point of Contact (POC) for lab validation activities.
• Execute validation tests on prototype hardware and embedded control systems.
• Document test procedures and record pass/fail outcomes with technical accuracy.

Documentation & Traceability

• Maintain organized test documentation including test plans, execution logs, and validation reports.
• Ensure traceability between requirements, test cases, and defect reports.

Defect Reporting & Tracking

• Identify, document, and report defects with clear technical descriptions and reproducible steps.
• Collaborate with development teams to analyze root causes and track defect resolution.

Reporting & Quality Reviews

• Prepare concise 2–3 slide technical summaries of test results and validation findings.
• Present validation updates during PRQRB/SQA or departmental review meetings.

Test Bench & HIL Development

• Design and build test bench setups and Hardware-in-the-Loop (HIL) simulators for validation.
• Support legacy platforms and existing validation environments.

Automation Development

• Contribute to Python-based test automation and validation frameworks.
• Identify opportunities to improve test efficiency through automation.

Product Support & Continuous Improvement

• Support new product development, sustaining engineering, and validation process improvements.
• Drive enhancements in test infrastructure, lab workflows, and validation methodologies.

Required Qualifications

• Bachelor’s degree in Controls Engineering, Software Engineering, Electrical Engineering, or related field.
• 5+ years of experience in embedded systems validation, SQA, or controls testing.
• Strong understanding of Software Quality Assurance (SQA) fundamentals, including test execution and documentation.
• Experience validating embedded control systems and equipment controls.
• Hands-on experience with lab-based validation and prototype testing.
• Knowledge of controls inputs/outputs, sensors, and system interfaces.
• Experience with bench wiring, test setup, and instrumentation.
• Strong analytical skills and familiarity with engineering basics such as heat exchangers and unit conversions.
• Experience with Python scripting and test automation.

Job Title: Embedded Validation Engineer

Location: Charlotte, NC

Job Type: Full-Time

Role Overview

We are seeking a technically strong Embedded Validation Engineer to serve as the Controls and Quality Assurance (QA) point of contact for lab validation and sustaining programs. The role focuses on requirements-based validation, disciplined test execution, defect reporting, and traceability across multiple product programs.

The ideal candidate will work closely with Systems Engineering, Product Development, and QA teams to validate embedded control systems, execute lab testing, and improve test automation and validation processes.

Key Responsibilities

Requirements-Based Validation

• Collaborate with Systems Engineering teams to derive validation strategies and test plans from system requirements.
• Develop and maintain requirement-to-test case traceability.
• Ensure validation activities align with product specifications and engineering requirements.

Lab Test Execution

• Serve as the Controls Validation Point of Contact (POC) for lab validation activities.
• Execute validation tests on prototype hardware and embedded control systems.
• Document test procedures and record pass/fail outcomes with technical accuracy.

Documentation & Traceability

• Maintain organized test documentation including test plans, execution logs, and validation reports.
• Ensure traceability between requirements, test cases, and defect reports.

Defect Reporting & Tracking

• Identify, document, and report defects with clear technical descriptions and reproducible steps.
• Collaborate with development teams to analyze root causes and track defect resolution.

Reporting & Quality Reviews

• Prepare concise 2–3 slide technical summaries of test results and validation findings.
• Present validation updates during PRQRB/SQA or departmental review meetings.

Test Bench & HIL Development

• Design and build test bench setups and Hardware-in-the-Loop (HIL) simulators for validation.
• Support legacy platforms and existing validation environments.

Automation Development

• Contribute to Python-based test automation and validation frameworks.
• Identify opportunities to improve test efficiency through automation.

Product Support & Continuous Improvement

• Support new product development, sustaining engineering, and validation process improvements.
• Drive enhancements in test infrastructure, lab workflows, and validation methodologies.

Required Qualifications

• Bachelor’s degree in Controls Engineering, Software Engineering, Electrical Engineering, or related field.
• 5+ years of experience in embedded systems validation, SQA, or controls testing.
• Strong understanding of Software Quality Assurance (SQA) fundamentals, including test execution and documentation.
• Experience validating embedded control systems and equipment controls.
• Hands-on experience with lab-based validation and prototype testing.
• Knowledge of controls inputs/outputs, sensors, and system interfaces.
• Experience with bench wiring, test setup, and instrumentation.
• Strong analytical skills and familiarity with engineering basics such as heat exchangers and unit conversions.
• Experience with Python scripting and test automation.

Now Hiring: Regional Technical Leader - Wastewater Treatment Process

Charlotte, NC | Full-Time | Hybrid Flexibility

A leading, multi-disciplinary engineering firm is seeking a Regional Technical Leader – Wastewater Treatment Process to guide technical excellence and drive growth across its Treatment Practice in Charlotte, NC.

What You’ll Do:

• Lead process engineering design for municipal and industrial wastewater treatment facilities
• Oversee master planning, feasibility studies, and full design development
• Manage technical scope, budgets, schedules, and quality
• Conduct process modelling, mass balances, hydraulic analyses, and develop PFDs/P&IDs
• Prepare equipment specifications and layouts for advanced treatment technologies
• Serve as a primary client partner—supporting proposals, presentations, and long-term relationships
• Mentor junior engineers and coordinate with multi-disciplinary teams
• Support permitting, regulatory coordination, and site visits through construction and commissioning

Why Apply?

• Join a respected firm focused on community impact and high-quality design
• Competitive medical, dental, vision, 401(k) with match, PTO/holidays, and bonuses
• Strong professional development support and licensure reimbursement
• Collaborative, mission-driven culture with opportunities to shape regional strategy

What We’re Looking For:

• 20+ years of water/wastewater process engineering experience
• Bachelor’s in Civil, Environmental, Chemical, or Mechanical Engineering
• Active P.E. license
• Expertise in wastewater process design and modelling (BioWin, GPS-X, WaterCAD, etc.)
• Strong leadership, communication, and client-facing skills
• Ability to manage multiple priorities and guide technical teams

Preferred: Master’s degree, BCEE, SME-level expertise, business development experience, and involvement in WEF/AWWA.

Ready to lead a high-impact regional practice? Apply now or reach out for a confidential conversation.

Contact Information:

Email:

Cell:

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Location Details: Remote - United States

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

The GoCaaS (GoDaddy Content As A Service) team powers GoDaddy's generative AI platform. We enable internal teams to securely build, deploy, and scale AI capabilities across the company—driving innovation, productivity, and customer impact. Our platform supports 100+ large language models across multiple vendors (OpenAI, Google, Anthropic, AWS) with 99.99% uptime, serving thousands of employees and dozens of teams.

What you'll get to do...

• Lead and develop a high-performing engineering team delivering critical AI platform capabilities while mentoring engineers to deliver quality software efficiently.
• Partner with cross-functional teams (product, design, and engineering leaders) to define and execute the GoCaaS roadmap and strategic initiatives.
• Drive platform excellence by ensuring reliability, scalability, and optimal developer experience for internal AI consumers.
• Champion engineering best practices, including CI/CD, observability, and secure software development across the organization.
• Collaborate with enterprise teams (security, data, infrastructure) to deliver enterprise-grade AI solutions while fostering a culture of experimentation and technical excellence.

Your experience should include...

• 6+ years of software engineering experience with at least 2 years in engineering management or tech lead roles.
• Proven leadership of backend/platform teams delivering production-scale services.
• Strong cloud infrastructure knowledge (AWS, GCP, or Azure) and distributed systems expertise.
• Hands-on programming skills in Python, Go, or Node.js with CI/CD and observability experience.
• Leadership and project management abilities, including stakeholder management and cross-functional project delivery.

You might also have...

• AI/ML Infrastructure Experience - Working with LLMs, RAG systems, or broader AI/ML infrastructure.
• Container Orchestration - Familiarity with Kubernetes and Docker.
• Security & Privacy - Experience with secure data handling and privacy frameworks.
• Developer Platform Background - Experience building internal tooling or developer platforms.
• Leadership & Community Engagement - Passion for team building, mentoring engineers, and contributing to open-source initiatives.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here