Engineering Journal Jobs Full Time Jobs in Pacifica, CA
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Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
This job posting is for current Residents / Fellows completing their training in 2025 or 2026 who are interested in any of our offices based in the San Francisco / Bay Area.
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
Why start your primary care career at One Medical: When you join One Medical after completing your residency, you’ll join a community of clinicians who will help you thrive in your career and use technology that was custom-built with physicians in mind. From orientation and onboarding to continuing education and leadership development, One Medical is with you every step of the way.
Full time
Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
Utilization of your specific clinical training and opportunities to perform in-office procedures
Currently enrolled in, or completed within the last year, an accredited Family Medicine or Internal Medicine/Pediatrics residency program
Must presently be a Board Eligible Family Medicine or Internal Medicine/Pediatrics Resident, or have completed a Family Medicine or Internal Medicine/Pediatrics Residency Program within the last calendar year and scheduled to take the next available Board Exam
State licensed in California, obtained before your One Medical start date
One Medical providers also demonstrate:
A passion for human-centered primary care
The ability to effectively use technology to deliver high quality care
Clinical proficiency in evidence-based primary care
The desire to be an integral part of a team dedicated to changing healthcare delivery
Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
This is a full-time role based in one of our San Francisco / Bay Area offices . During your interview process, we will determine the exact office location based on your preferences and business needs.
One Medical is committed to fair and equitable compensation practices.
The base salary for this role is $308,700 per year based on a full-time schedule. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.
Relocation assistance may be available for this role.
One Medical offers a robust benefits package designed to aid your health and wellness. Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Credit towards emergency childcare
~ Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
~ Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.
Local to Bay area
1 day onsite @ Oakland office.
Role must interface with both business and engineers; expected to work directly with engineering teams.
Focus is on the enterprise data platform and data engineering; not an analytics/visualization role.
Core technical expectations
Strong data ecosystem background: experience leading data products or data warehousing initiatives.
Solid understanding of schemas, databases, and ETL (Extract, Transform, Load) processes; no hands-on coding expected but must be able to engage deeply with engineers and "know what they are talking about."
Primary data warehouse platform: Snowflake.
Broader big data background acceptable if not purely Snowflake (e.g., Databricks, BigQuery, Redshift).
Current ETL tool: Informatica; hands-on Informatica expertise is not required.
Analytics/visualization not in scope; Power BI knowledge is a nice-to-have, not mandatory.
Role and scope
Titles vary across industry: product owner (PO), project manager, scrum master, TPM; at PG&E, similar roles may be labeled "product managers."
Not seeking a pure scrum master or a typical external-facing PO who only writes requirements.
Role must interface with both business and engineers; expected to work directly with engineering teams.
Focus is on the enterprise data platform and data engineering; not an analytics/visualization role.
Core technical expectations
Strong data ecosystem background: experience leading data products or data warehousing initiatives.
Solid understanding of schemas, databases, and ETL (Extract, Transform, Load) processes; no hands-on coding expected but must be able to engage deeply with engineers and "know what they are talking about."
Primary data warehouse platform: Snowflake.
Broader big data background acceptable if not purely Snowflake (e.g., Databricks, BigQuery, Redshift).
Current ETL tool: Informatica; hands-on Informatica expertise is not required.
Analytics/visualization not in scope; Power BI knowledge is a nice-to-have, not mandatory.
Talent Acquisition Manager – AI Infrastructure & Engineering
San Francisco, California
Hybrid Working
We are expanding our global team and launching a new office in San Francisco.
WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.
This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.
You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.
This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.
The Role
You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.
Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.
Key Responsibilities
• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments
• Proactively source talent across the United States through mapping, referrals and direct outreach
• Screen candidates for technical capability, experience and long term fit
• Partner with engineering leaders to define hiring priorities and role requirements
• Maintain clear tracking of hiring pipelines and delivery progress
• Support wider Talent Solutions activity during peak delivery phases
• Ensure a professional and consistent candidate experience
• Champion fair and inclusive hiring practices
Key Experience
• Proven experience hiring across complex engineering environments
• Strong track record building pipelines across software and infrastructure roles
• Comfortable engaging with technical stakeholders and discussing engineering topics
• Excellent communication and stakeholder management skills
• Strong organisation with the ability to manage multiple roles simultaneously
What We Offer
• Competitive salary and benefits
• Opportunity to support one of the fastest growing AI infrastructure build programmes globally
• Growth within a high performing delivery focused team
• Hybrid working model
• A collaborative culture that values ownership, pace and problem solving
Additional Requirements
• Ability to commute to the San Francisco office
• No visa sponsorship available
• Hybrid working model
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At Two Bear Capital we believe in partnering with our portfolio companies to build the best teams possible. We look forward to working with you and Rainfall Health on their new Director of Software Engineering role.
Director of Software Engineering (AWS Amplify & Digital Health)
*please note that this role requires willingness to travel to the Bay area and/or relocating to the Bay area
*please note that this position requires US citizenship/does not provide sponsorship
About Rainfall Health
Rainfall Health is an AI-powered compliance and workflow platform helping health systems succeed under CMS’s TEAM Model and other value-based care programs. We partner with hospitals, surgeons, and care teams to improve episode performance, streamline operations, and maximize reimbursement — all while supporting better patient outcomes.
Our platform sits at the intersection of clinical workflows, financial performance, and intelligent automation.
The Role
We are looking for a Director of Software Engineering with deep experience in AWS Amplify and modern cloud-native architectures to help build and scale our digital health platform. You’ll play a key role in designing secure, reliable systems that integrate with healthcare data sources and surface actionable insights to clinical and operational teams.
This role is ideal for someone who enjoys solving complex data and workflow challenges in a regulated healthcare environment.
What You’ll Do
Platform & Application Development
- Design, build, and maintain scalable web applications using AWS Amplify, serverless services, and modern frontend frameworks
- Develop robust APIs and backend services using AWS-native tools (e.g., AppSync, Lambda, DynamoDB, RDS)
- Ensure performance, reliability, and security across distributed cloud systems
Healthcare Data & Integrations
- Build and maintain integrations with Electronic Health Records (EHRs) and other healthcare systems
- Work with healthcare interoperability standards such as FHIR, HL7, and APIs from major EHR vendors
- Design data ingestion pipelines that normalize, validate, and securely store clinical and operational data
Data Visualization & Insights
- Develop interactive dashboards and data visualization tools for clinical and operational users
- Translate complex healthcare data into intuitive, actionable insights
- Collaborate with product and design teams to create user experiences tailored to care teams and administrators
Cross-Functional Collaboration
- Work closely with product managers, designers, and clinical stakeholders to deliver features aligned with real-world workflows
- Contribute to architectural decisions and technical roadmap planning
- Mentor other engineers and promote best practices in code quality, testing, and security
Security & Compliance
- Implement best practices for HIPAA-compliant infrastructure and data handling
- Ensure systems meet high standards for privacy, auditability, and reliability in a healthcare environment
What We’re Looking For
Required:
- 8+ years of software engineering experience building production-grade applications
- Hands-on experience with AWS Amplify and serverless AWS architectures
- Strong experience with modern JavaScript/TypeScript frameworks (e.g., React, Next.js, Vue)
- Experience building and consuming RESTful and/or GraphQL APIs
- Solid understanding of cloud security and best practices for handling sensitive data
Preferred:
- Experience in digital health, healthcare IT, or healthtech startups
- Experience integrating with EHR systems (Epic, Cerner, Meditech, etc.)
- Familiarity with FHIR, HL7, CCD, or other healthcare data standards
- Experience building data visualization tools (e.g., D3, Chart.js, Recharts, or BI tools)
- Knowledge of healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
Nice to Have
- Experience with real-time data pipelines or event-driven architectures
- Background in analytics, population health, or value-based care technology
- DevOps experience with CI/CD pipelines and infrastructure as code
What Success Looks Like
- Seamless, secure integrations with healthcare systems
- Intuitive dashboards that drive decision-making for clinical and operational teams
- A scalable, maintainable architecture that supports rapid product growth
- Strong engineering culture centered on reliability, security, and user impact
Local candidates only. You must be a W2 employee and we can not work with third party clients.
Software Engineer – Generative AI Applications |
Company’s Early Clinical Development (ECD) team is looking for a Software Engineer to design and build next‑generation applications that integrate generative AI into clinical development workflows. You’ll work with AI scientists, full‑stack engineers, and cross‑functional partners to deliver innovative, user‑centric tools that support Clinical Science, Operations, Medical Writing, Regulatory, and Quality teams.
What You’ll Do
- Develop and deploy software that integrates LLMs and AI‑driven capabilities
- Build intuitive front‑end interfaces and scalable backend services
- Design and maintain RESTful APIs and deployment pipelines
- Write clean, well‑documented, testable code; participate in code reviews
- Stay current on AI/ML advancements and evaluate new technologies
- Collaborate with data scientists, engineers, and product teams to embed AI into clinical development tools
- Monitor production systems and optimize performance
Who You Are
- Full‑stack engineer with strong experience building AI‑enabled applications
- Deep understanding of modern AI/LLM capabilities, limitations, and best practices
- Strong communicator who can work across scientific and technical teams
Minimum Requirements
- Bachelor’s or Master’s in CS, Engineering, Math, or related field
- 5+ years full‑stack development experience
- Expertise with Vue.js or React, plus backend frameworks (FastAPI, Django, Flask, Next.js)
- 2+ years building or deploying AI/ML applications
- Experience with REST APIs, prompt engineering, and containerized workflows (Docker, Kubernetes)
- Strong automated testing skills (unittest, jest, Playwright)
- Familiarity with Agile development
- Experience with AWS, Snowflake, and scalable system design
- Experience integrating LLMs, RAG systems, or chatbots
Preferred
- Experience with LLM fine‑tuning, AI agents, HuggingFace, LangChain, TensorFlow, or PyTorch
- Experience with Office.js add‑ins, WebSockets, JWT, or CRDTs (Yjs)
- Background using NLP/LLMs on clinical text or knowledge of clinical development
Job Description:
Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)
Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO
Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise
Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.
Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.
Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.
Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.
Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
Must know how to work with the Dev team, cross functional teams.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.
Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.
Preferred:
Be a client face at customer site collaborating with client leadership.
Ability to clearly communicate and understand a technical idea/concept.
Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.
Excellent written and verbal communications skills.
Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
Capability to work with people in different time zones.
Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
Create and maintain detailed documentation.
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
Account for cash, commuter checks and credit/debit card payments completed during a shift.
What You Bring to the Role Bilingual in English and Mandarin Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
Account for cash, commuter checks and credit/debit card payments completed during a shift.
What You Bring to the Role Bilingual in English and Cantonese Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
