Engineering Journal Impact Factor Jobs in Williamsburg Mi Flexible

Come Sail with us on the Great Lakes!

If you are looking to sail with us as part of our Deck or Engine teams, safety, efficient operations, a family-oriented environment, one of the best leave and rotation systems on the Great Lakes, unprecedented teamwork and some of the most talented colleagues in the industry are just some of the reasons you will enjoy a career with us!

Whether you work in Canada or the U.S., a total rewards package is everything you receive as an employee and includes your income, paid travel to/from the vessel, healthcare benefits, retirement savings plans and work/life balance with best in class rotation. Opportunities education and upgrade bonuses to support career growth at a pace that is right for each individual. Grand River Navigation Company is the U.S. operating subsidiary of Rand Logistics Corporation. Together with our Canadian sister company, Lower Lakes Towing Ltd., we are one of the largest marine transportation service providers operating on the Great Lakes today with a combined fleet of 15 bulk freight vessel is service to over 50 customers across the Great Lakes and St. Lawrence Seaway.

\"We can go where the big ships go and also where they can't!\" Our Company is searching for qualified candidates for the position of 3rd Assistant Engineer aboard our US flagged self-unloading vessels.

Responsibilities

• Safely manning an Engineering Watch
• Complete tasks as assigned by the Preventative Maintenance System
• Maintain Engine and Deck Equipment such as Air Compressors, Winches, Sewage Units, Ballast Pumps, Potable Water Pumps, and OWS
• Other duties assigned by the Vessels Chief Engineer

Benefits

• As an employee you are part of the Rand Logistics family where Teamwork and safety are a core value
• Highly competitive wages and benefits
• The best leave system in the industry
• We pay for your travel to and from the vessel
• Excellent Health and Retirement Benefits
• Excellent safety record
• Full comprehensive benefits package
• Upgrade bonus
• Paid training through MITAGS
• And more!

Job Type: Full Time - Permanent

• TWIC Card - Transportation Worker Identification Credential
• United States Merchant Mariners Credential (MMC) issued by the United States Coast Guard (USCG)
• MMC Endorsement as 3rd Assistant Engineer of Motor Propelled Vessels Unlimited Horse Power
• Unexpired US Passport or Enhanced Driver's License and allowed entry into Canada
• Legally authorized to work in the US, without restriction
• Excellent communication and ability to multi-task
• Experience working as a team and desire to working together as a team player
• Experience and desires to align to our Values: Creating a Positive Customer Experience, Health/Safety/Environment focused, High Integrity and Teamwork

Grand River Navigation is an Equal Opportunity Employer All qualified applications will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex, marital status, genetic information, protected veteran status, or any other status protected by law. We also comply with Family Medical Leave Act and Employee Rights Employee Polygraph Protection Act. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/ , chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/

PI38816531a2e2-26289-35740182

Company Description

Old Mission Ascend Partners (OMAP) empowers elite clinicians to build prosperity by providing an innovative "Business-in-a-Box" framework for launching and scaling Micro-MSOs. As the venture arm of the Old Mission ecosystem, OMAP removes the traditional barriers of launching a private practice by offering a vertically integrated support system. This includes clinical protocols, proprietary technology, lead generation, SEO assets, and access to top-tier regenerative biologics. With a mission to enable clinicians to own 100% of their practices and focus on care, OMAP drives the future of Sovereign Medicine with tools like seed funding and startup capital. Located in Traverse City, MI, OMAP is committed to providing the foundation for clinicians’ entrepreneurial success.

Managing Director | Old Mission Ascend Partners (OMAP)

Location: Traverse City, MI (Hybrid/Regional)

Experience: 7+ Years in Healthcare Business Development / MSO Management Background: Physician Assistant (PA) or Nurse Practitioner (NP) with Ortho or ER Experience

The "Un-Job" for the "Un-Clinician"

If you are looking for a comfortable, 9-to-5 clinical management role at a regional health system, close this tab now.

We are Old Mission Ascend Partners (OMAP), and we are built for the clinician who is tired of being a "line item" on a hospital's balance sheet. We have built the "Growth Engine for Independent Practice"; a Micro-MSO startup designed to liberate clinicians from the grind of a 'job'. We are looking for a Physician Assistant or Nurse Practitioner to serve as the Managing Director (Founder) of our Traverse City startup spoke.

This is a Leadership mandate. We need an Ortho-trained proceduralist or an ER clinician who is addicted to high-stakes execution, unfazed by the chaos of a startup, and ready to build a business unit from a blank sheet of paper.

The Mission: Founder & General

As the Managing Director, you are the "Founder" of this Spoke. You aren't just managing a clinic; you are launching a high-margin business unit. You will leverage the "Shared Services" of our Hub (Payroll, Logistics, Tech) to remain lean while scaling at speed.

• Build the Engine: Personally architect and execute the sales strategy to recruit independent clinicians into the OMAP ecosystem.
• Protocol Enforcement: Ensure every partner adheres to our clinical and operational blueprints to maintain ecosystem integrity.
• P&L Ownership: Maintain total responsibility for the OMAP bottom line, managing expenses and maximizing revenue.
• The 60/40 Rule: Drive the unit to hit specific revenue targets where 60% goes to the provider and 40% remains for Spoke OpEx and Hub Fees.

Who You Are (The DNA)

• The Clinical Pedigree: You are a PA or NP with deep roots in Orthopedics or Emergency Medicine. You understand procedural medicine, you make decisions in seconds, and you don't flinch under pressure.
• The Track Record: You have 7+ years in healthcare business development or medical group operations, with a proven history of managing a P&L of at least $5M+ TCV.
• Startup Soul: You aren't afraid of failure—you’re afraid of being average. You see "limitless potential" in building something that disrupts the legacy Fee-For-Service model.
• Radical Transparency: You lead with the data. You build trust through unvarnished, honest communication with partners and staff.

The Payoff (70/30 Profit Participation)

We don’t believe in salary caps for founders.

• Base Salary: $140,000
• The Profit Pool: Once the Spoke is profitable (covering all OpEx and Hub Fees), 70% of the remaining Net Profit goes into the Spoke Performance Pool.
• The Managing Director Share: You earn a 20% share of that 70% pool.
• The Traction Multiplier: Execute your "Rocks" at a 90%+ completion rate, and your payout is multiplied by 1.1x.
• The Upside: Annual variable compensation is uncapped, up to 100% of your Base Salary.

The Benefits

• Unlimited PTO: We measure profitability and outcomes, not "clock-in" time.
• Elite Coverage: 100% medical/dental/vision premiums for the employee; 50% for dependents.
• 401(k) Match: Up to 4% company match.
• Professional Development: A dedicated budget for entrepreneurial leadership and MSO training.

Do you have the stomach to build something from scratch in Traverse City? Apply Now.

Pay: $140,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Prefer Traverse City, MI and open to Michigan and other states.

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Mobile Engineer:

What this job involves –

Operates, inspects, and maintains all HVAC, refrigeration, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities to obtain most efficient operating results and life expectancy. Assures that equipment is being maintained in an energy efficient, safe manner and down time is reduced to a minimum by anticipation of necessary repairs keeping records of past operating experiences. Performs inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.  Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all HVAC/R systems. Individuals are expected to demonstrate technical expertise in HVAC and refrigeration and be multi skilled in electrical, HVAC, Piping/Plumbing, Material Handling Equipment and others in order to successfully complete daily/weekly work assignments.

What is your day to day?   

• Performance of ongoing preventive and repair response work orders on facility mechanical, electrical and other installed systems, equipment, and other components. 

• Maintain, operate, and repair all HVAC/R systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds, and production equipment as it pertains to assigned buildings. 

• Study and become familiar with the various items of equipment, and the methods required to use them properly, that are required in everyday activities. 

• Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations. 

• Submit P-card Receipts Daily 

• Update work order status in real time 

• Utilize CMMS systems such as Corrigo for all work performed. 

• Candidate must possess and maintain a valid state driver’s license 

• Must be available for Call-in work and perform other duties as required

Required Qualifications:

• Universal CFC recovery certification (or within 90 days of employment) 

• Minimum of four (4) years of technical experience in all aspects of building engineering with a strong background in the technical aspects of HVAC/R, plumbing, electrical, production equipment repair and maintenance.  Knowledge of overall system design and applications. 

• Experience troubleshooting and maintaining commercial refrigeration and/or supermarket refrigeration. 

Preferred Qualifications:

• Experience utilizing CMMS (Work Order) systems 

• Working knowledge of computer applications including Word and Excel 

• Two years of trades school or documented apprenticeship in electrical systems, refrigeration and HVAC

Location : Onsite supporting Traverse City, MI market.

Work Shift : Day shift

#HVACjobs

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

Description

• A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. 

• Pay-on-Demand: access your money as you earn it. 

• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! 

• Work-Life Balance: Paid time off, including paid parental leave. 

• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. 

• Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you! 

• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. 

• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. 

• Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community. 
• Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community. 
• Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.  
• Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
• Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
• Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
• Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
• Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
• Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
• Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
• Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction. 
• Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community. 
• Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning. 
• Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance. 
• Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals. 
• Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements. 
• Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget. 
• Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience. 
• Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively. 
• Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels

• Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing Assisted Living and Memory Care Communites.    
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.   
• Ability to make complex decisions requiring a high degree of judgment.  Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.
• Complete LARA-required training
• Demonstrate competency in elder care management
• Licensed Nursing Home Administrator license is preferred, but not required.

• Care – We show compassion and respect for everyone. 

• Character – We do the right thing, even when no one is looking. 

• Collaboration – We work together to achieve more. 

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a Desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong multi-line SIU investigation background.

This position is remote eligible. However, you must currently live in California.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Minimum High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.

• Strong multi-line SIU experience

•  Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.

• Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

Work Hours:

• Monday – Friday / 7:30am – 8:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license and/or acquisition within 90 days

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• Up to 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in a team environment

• Successful completion of a job-related assessment may be required

What sets you apart:

• Active Group 1 Life and Health license

• 1+ yrs experience working in Sales with life insurance or financial services products

• 1+ yrs experience working in a call center environment 

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.