Engineering Journal Impact Factor Jobs in Smithfield Cache County Ut Remote

Comprehensive MedPsych Systems, part of the Optum family of businesses, is seeking a Independent Licensed Therapist to join our team in Sarasota, FL. As a member of the Optum Behavioral Care team, you‘ll be an integral part of our vision to make healthcare better for everyone.

As a Licensed Clinical Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.

This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities:
Screen and assess patients for common mental health and substance abuse disorders
Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods
Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts

We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:
Competitive salary & eligibility for quarterly incentive bonuses
Flexible work models & paid time off when you need it
Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
Professional development with tuition reimbursement and dedicated learning time to advance your career

You‘ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Master‘s degree in psychology, social work, or a related counseling field
Clear, active and unrestricted license (LCSW, LMFT, or LMHC) in the state of practice
2+ years of professional experience post master‘s degree providing behavioral health services
Experience providing direct psychotherapy services to individuals and families
Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
Ability to work both independently and collaboratively with equal effectiveness
Occasional community outreach to educate local PCP offices, neurology clinics, schools, and pain clinics about available services

Explore opportunities at Optum Behavioral Care.

We‘re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We‘re connecting care to create a seamless health journey for patients across care settings. Join our team, it‘s your chance to improve the lives of millions while

Caring. Connecting. Growing together.

Pay Range: $69,100 - $103,800 annual total cash target pay

Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay ($25/hr) and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you‘ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.

WHO WE ARE

Delta Engineers, Architects, & Surveyors (Delta) is a multidisciplinary AEC firm founded in upstate New York in 1976. Along with our corporate headquarters located near the intersection of Interstates 81, 86 and 88, Delta has additional offices across Central New York and Chevy Chase, MD, together with remote team members located across the US. We deliver engineering and architectural design services for multiple market sectors along with providing environmental, survey, landscape architecture, and ecological services to public and private clients located throughout the continental US. Delta team members take advantage of terrific opportunities to advance professionally in a supportive team-oriented culture while enjoying generous compensation and benefits package.

WHO WE NEED

We are seeking a versatile and team-oriented Structural Project Engineer in our Structural Team, ideally located in the Syracuse or Albany, NY area, or at our Endwell, NY office. Candidates located outside the designated office locations may qualify for full remote work, subject to company policy. The ideal candidate should have a Bachelor's Degree in Civil / Structural Engineering, with a minimum of 6 years of relevant experience. A PE is also required. Experience should include structural analysis, design, and detailing for concrete, steel, and aluminum structures. Experience with cable design is preferred.

The primary duties associated with this position include:

• The candidate should be proficient with the International Building Code (IBC); ASCE-7; ACI 318; ADM-2020; and AISC.
• Performing challenging 3-dimensional structural analyses and designs for a wide variety of clients using various state-of-the-art design software, including RISA 3D, SAP, RAM, and RISA Foundation.
• Responsible for serving as lead project engineer, i.e., taking responsibility for developing design, preparing detailed structural drawings using AutoCAD and REVIT, and specifications. This includes coordinating the work of junior team members and amongst other trades.
• Solving engineering problems using experience, judgment, and education and knowing when to ask for assistance when required.
• Write and review related reports for the services provided.
• Scoping projects and assisting project managers with proposal creation.
• Serving as a Quality Control reviewer for the designs of team members.
• Assisting the Team Leader in initiating, developing, and implementing continuous team improvement initiatives.
• Supporting structural work in our building projects within the Structural Facilities Group as workload warrants.
• Attending client meetings/presentations in the daytime or evenings.
• Communicating with client representatives, contractors, and suppliers.
• Participating in site visits/inspections/documentation during construction.
• Work on a variety of projects including schools, industrial facilities, commercial buildings, and governmental projects.
• This position requires an individual that has strong technical abilities with good organizational and communication skills, and the ability to work in a fast-paced market.

Additional duties will include preparing structural designs; prepare structural design summaries and detailed drawings using AutoCAD and REVIT; consider alternate designs and value engineering; and meeting scheduled project deadlines.

Delta is driven to exceed our clients' expectations on every project. Accordingly, the successful applicant for this position must be willing to occasionally work adjusted hours/overtime.

WHAT WE OFFER

Hiring Salary Range: $80,000-$110,000 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities along with an internal equity and alignment with market area data.)

The following are a few of the benefits that we offer:

• Paid Holidays, Vacation, Sick time
• Health and Dental Insurance
• Optional Vision, LTD and Term Life Insurance
• Enhanced Short Term Disability
• 401K Retirement Plan
• Tuition Assistance Program
• Professional Licensing Reimbursement
• Recruitment Bonus Program

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Remote working/work at home options are available for this role.

Our client, a fintech leader with amazing culture, is hiring for a contract Data Scientist (Data Science Analyst). This is a hybrid position with 3 days a week onsite in Mountain View, CA.

This role will be on the company's product data science team, working directly with stakeholders across marketing, product and finance teams to define data requirements, executing data science initiatives (customer segmentation/attribution, campaign analysis, product targeting, experimentation, predictive modeling), and generating actionable insights/recommendations. Strong skills in SQL, Python, Tableau, and ETL pipelining are required.

Contract Duration: 12 Months to Start

Responsibilities:

• Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations
• Drive strategic insights for data science supporting the product ecosystem customer upgrade/attach/monetization/migration initiatives
• Working with marketing stakeholders to define requirements, execute marketing campaign analytics, and marketing attribution.
• Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation
• Build and apply durable customer segmentation patterns to renew product targeting, positioning, and customer experience
• Translate complex data insights into actionable recommendations for technical and non-technical stakeholders, and business leaders
• Raise craft bar for the analysts on team

Required Skills:

• Minimum of 5-7 years of experience in business analytics and data science, analyzing business/segment performance and conversion funnels
• Ability to formulate data-backed strategies that will drive step-function growth for the business as well as increase customer benefit
• Experienced in experimentation or A/B testing, marketing campaign analytics, and marketing attribution
• Practical experience constructing data pipelines and ETL utilizing SQL and Python, as well as data solutions from cloud platforms
• Strong data storytelling skills, with a proven ability to rapidly construct impactful visualization, communicate insights and influence marketing and product leadership
• Ability to generate hypotheses grounded in customer behavior, industry trends, and external market factors.
• Experience in the SaaS industry is huge. Fintech or SMB space experience is a plus.
• Demonstrated experience in building reusable and scalable analytics solutions, with a focus on efficiency and avoiding duplication of work
• Outstanding communication skills with the ability to influence decision makers and build consensus with teams
• Quick learner, adaptable, with the ability to work independently and lead the team in a fast-paced environment

Remote working/work at home options are available for this role.

As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.

Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.

Schedule: Full-time, M-F, 8 AM
- 5 PM.

Some potential flexibility may be required for after-hours work, as needed.

Travel
- up to 25% for travel to Corning, NY.

Estimated as one week per month based on project need.

Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.

This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.

The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.

Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.

Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.

Ensure solutions comply with security, data governance, and enterprise architecture standards.

Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.

Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.

Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.

Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.

Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.

Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.

Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.

Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.

Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.

Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.

Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).

5 years of experience as a Solution Architect with financial systems.

Proven experience architecting solutions in enterprise finance and/or supply chain environments.

Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).

Familiarity with SAP finance and supply chain modules.

Strong understanding of systems integration, data flows, and enterprise application ecosystems.

Ability to translate complex technical concepts into clear business language.

Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.

Technical Expertise Strong architecture and platform skills across finance and supply chain.

Communication and Influence Effectively collaborates with technical and non-technical stakeholders.

Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.

Execution Ability to manage multiple priorities and deliver high-quality outcomes.

Preferred Qualifications Experience working in a global, matrixed organization.

Understanding of data governance, security protocols, and architecture frameworks.

Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.

Interview Process: Two rounds.

First round phone screen with direct manager.

Second round video panel interview, including technical review.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

SAP cFIN, OneStream
Remote working/work at home options are available for this role.

Sr. Manager Customer Success

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.

Quality Assurance Analyst II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.

RESPONSIBILITIES:

Test Planning and Test Case Development

• Define testing scope by developing comprehensive test
  plans
• Ensure project timelines for testing are adhered to
• Create detailed, reusable test cases and scripts
• Ensure test cases cover all functional, performance
  and security scenarios

Test Execution, Validation, Regression Testing and Defect Management

• Executes manual and
  automated testing to ensure all functional requirements are successfully
  processed
• Re-test existing
  features after new code is added to ensure no new defects were introduced
• Identify, document, and track software bugs. Collaborate with development team to resolve
  issues

Release Readiness and Collaboration

• Conduct smoke testing to validate release readiness
• Provide testing results, risk assessments, and
  recommendations to stakeholders to support release decisions
• Participate in Agile ceremonies, such as sprint
  planning and code reviews
• Provide feedback on testability and potential risks
  early in the cycle

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
   
2. 3+ years of experience in quality assurance,
   with recent hands-on QA practice
3. Demonstrated experience testing Life and Disability
   insurance applications or systems
4. Demonstrated ability
   to multi-task and effectively manage multiple, concurrent projects to succed in
   a results driven environment
5. Polished interpersonal
   skills, including relationship building skills
6. Strong verbal and
   written communication skills to effectively communicate with all levels of
   management and staff
7. Demonstrated
   experience in transactional testing scenarios
8. Must be very detailed oriented and very
   sensitive to deadlines
9. Strong problem-solving
   skills
10. Ability to work
    independently or in a team setting equally effectively
11. Ability to work
    effectively in a fast-paced environment with competing priorities and delivery
    timelines

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

Customer Relationship Management

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

Customer Performance

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.

Location: United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join Our Team

We are looking for an experienced leader in experimentation methodology to join our core Applied ML team. The Applied AI and Machine Learning team handles large-scale data to support many business areas. We develop a cohesive navigation experience across channels and web pages. Our goal is to simplify and improve the shopping experience for everyday entrepreneurs worldwide, helping them quickly find what they need on our website.

In this leadership role, you will enhance the strategic direction of our experimentation methodology efforts. You will use simulations and reinforcement learning, ensuring consistency with business objectives, and supporting cross-functional teams in data-informed experimentation solutions. You will guide teams working at the intersection of large-scale foundation models, multi-agent systems, and RL-based optimization, encouraging a culture of collaboration, innovation, and technical excellence.

What you'll get to do...

• Define and drive the strategic roadmap for AI driven experimentation methodology, aligning initiatives with organizational goals and business impact
• Supervise and mentor teams of scientists and engineers, providing technical guidance and career development
• Promote meticulous experimentation, including the development of simulation environments and robust evaluation frameworks using machine learning and RL
• Collaborate with product, engineering, and business teams to translate research outcomes into scalable, production-ready experimentation solutions
• Facilitate knowledge sharing and cultivate a collaborative, innovative environment across the Applied ML team and broader organization

Your experience should include...

• 3+ years of professional experience managing and leading high-performing teams, including mentoring and coaching team member to achieve organizational goals
• 5+ years of professional experience in experimentation methodology, Reinforcement Learning, and software development 
• 2 + years of professional with experimentation platforms, data pipelines, and analytical tools to guide methodological rigor
• A deep understanding of statistical principles, causal inference, and experimental design for large-scale digital products
• A track record of partnering effectively with experimentation platform teams, product managers, and business stakeholders to drive data-informed decision-making
• 5+ years of professional experience translating complex statistical concepts into actionable insights for technical and non-technical audiences
• The ability to define and implement a vision for experimentation best practices across diverse product areas

You might also have...

• Master's in computer science or equivalent quantitative fields

 

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Remote working/work at home options are available for this role.

Description

Professional Development RN - Hybrid

Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.

Preferred Qualifications:

- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care

Salary Range by Location:

Montana: Except Great Falls: Min: $44.69, Max: $69.38

Oregon: Portland Service Area: Min: $55.51, Max: $86.18

Texas: Min: $42.34, Max: $65.73

Washington: Eastern: Min: $49.39, Max: $76.68

Washington: South Eastern: Min: $51.74, Max: $80.33

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 415564

Company: Providence Jobs

Job Category: Clinical Education

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Nursing

Department: 4007 SS CNTRL DIV EDU ADMIN

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Health Plaza (HR) Bldg 1-Portland

Workplace Type: Hybrid

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.