Engineering Journal Impact Factor Jobs in Niles, IL

Schaumburg, Illinois, USA Job Description

Location: Schaumburg, IL (Hybrid work schedule)

Are you looking for a unique vehicle to a successful career? NTN Bearing Corporation (NBCA) has employment opportunities that will assist qualified candidates to achieve their desired goals. NTN is one of the world's premier bearing manufacturers serving the automotive and industrial markets for the past 100 years. Proven stability, growing sales and career opportunities are a few of the factors that set NTN apart. NTN is currently seeking an Account Support Representative in our Mt. Prospect office.

The Account Support Representative is the customer's main point of contact. The ASR is responsible for placing orders, checking the status of orders, and for product price/availability information. The ASR represents the customer's interest when interacting with various departments within NTN. This position has significant interactions with Logistics, Credit, Engineering, Marketing, Sales, Inventory Planning and the Warehouses. The ASR ensures that each customer has a positive experience with NTN.

Major Responsibilities

• Provide quality service to customers.
• Sales Support, understand order processing and expedite orders.
• Responding to inventory inquiries. Solution driven and team oriented.
• Credit/Debit Requests.
• Understand NTN Procedures, Principles and Practices.
• Forecast Analysis
• Review Electronic Data Interchange Output
• Analyze Quality and Delivery Reports received from Customers
• Analyze Open Order Reports for customers.
• Pull and enter data into Customer Portals.
• Knowledge of EDI process

Requirements, Knowledge, Skills And Abilities

• Bachelor's Degree preferably in business or related field; or three to five years of related experience.
• Account management-related experience preferred.
• Demonstrated proficiency with customer focus with the ability to engage and diffuse dissatisfied customers.
• Proficiency in Microsoft Office, JDE/ Oracle experience preferred.
• Strong written and verbal communication skills.
• Effective organizational/time management skills with the ability to multi-task.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At NTN, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Pay range $45K - $53K annually.

NTN Bearing Corporation (NBCA) offers a full range of comprehensive benefits, including choice of medical plans, dental, vision, life and disability insurance, a cash matching 401(k) Plan, separate company contribution to your 401(k)-retirement account, paid vacation, and eligibility for tuition reimbursement. NTN Bearing Corporation is an equal opportunity employer.

All qualified applicants are encouraged to apply. Qualified candidates will be considered for employment without regard to race, color, religion, sex, or national origin. We further are committed to considering all qualified individuals with disabilities and will provide reasonable accommodation as needed throughout the hiring process. Qualified Veterans are encouraged to apply.

How To Apply

If you are interested in this employment opportunity, please visit our website at , click careers and apply.

COMPANY OVERVIEW:

Technetics Group Chicago is a leading designer and manufacturer of custom engineered mechanical seals for rotating shafts and precision components for aerospace and specialized industrial applications. #Technetics #Technetics Group

JOB OVERVIEW:

We are seeking a highly motivated and experienced Manufacturing Engineer to join our dynamic team. In this role, you will play a crucial part in optimizing our manufacturing processes, improving efficiency, and ensuring the production of high-quality components This role will involve working closely with cross-functional teams to ensure efficient and cost-effective manufacturing processes for new and existing products.

RESPONSIBILITIES:

• Process Development: Develop, optimize, and standardize processes, tooling/ fixturing, and equipment for new and legacy products, ensuring they meet quality, cost, and delivery requirements. Develops manufacturing procedures, methods, and standards; and monitors their proper execution. Responsible for new product introductions including routed processes, BOM's, In-Process drawings, gaging and including the design/procurement/manufacture of special tooling. Works proactively to prevent problems and prepares for upcoming jobs in advance of their scheduled start dates.
• CNC: Demonstrate a comprehensive understanding of CNC machine operations and the specific applications of various machines to effectively and accurately develop processes.
• Equipment Selection: Select and recommend appropriate machining equipment, tooling, and fixturing to support all departments and processes.
• Fixture Design: Design and implement fixtures and tooling to improve part accuracy, reduce setup times, and enhance overall productivity.
• Process Validation: Conduct process validation and capability studies to verify robustness and reliability. Implement quality control measures to monitor and maintain product quality. Analyze production data to identify and address quality issues. Collaborate with QA team to ensure compliance with customer requirements and industry standards.
• Documentation: Create and maintain detailed process documentation, including work instructions, routings, and quality plans. Develop and maintain standard operating procedures and training guides.
• Continuous Improvement: Identify and implement opportunities for process improvement to enhance efficiency, reduce costs, and improve quality. Take a leadership role in Set-up reduction. Stay up to date with the latest advancements in manufacturing technology and practices.
• Collaboration: Work closely with design engineers, manufacturing engineers, quality engineers, and manufacturing personnel to ensure smooth product launch. Incorporate feedback from prototype and production runs to correct job standards and work instructions.
• Problem Solving: Troubleshoot manufacturing issues and implement corrective actions.
• Other: Perform other related duties as assigned.

BASIC QUALIFICATIONS

• A bachelor's degree in engineering or equivalent job experience is required.
• A minimum of 5 years of direct experience in CNC programming, setup, and operating.
• Understanding of CNC machining.
• Understanding of secondary processes like heat treat, plating, and NDT.
• CAD skills are required– Siemens NX is a plus.
• CAM skills recommended
• ERP – familiarity with an ERP software (M2M preferred)
• Strong GD&T skills are required.
• Understanding of different types of materials for processing.
• Understanding of Root Cause Analysis.
• Microsoft Office skills are required.
• Knowledge of AS9100 standards is a plus.
• Excellent problem-solving skills are required.
• Knowledge of the 8-D problem solving method is a plus.
• Strong interpersonal skills are needed.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

Technetics is a subsidiary of Enpro, a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences.

At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request.

Enpro Inc. is an equal opportunity employer. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.

This position involves access to information that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Enpro carefully considers a wide range of compensation factors including the background, education, training, and experience required, as well as geographic considerations such as cost of labor, and applicable local and state laws. These considerations can cause offered compensation to vary. The hiring range for this position is typically $86,000 - $129,000 annually. The actual offer will be based on the individual candidate. Bonus, gainshare, and/or equity may be eligible for this position. Enpro offers a range of benefits including, but not limited to medical, dental, vision, life, 401(k) matching, and other supplemental insurance options.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner

Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:

• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products

• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives

• Author user stories and acceptance criteria, leading refinement sessions and sprint planning

• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery

• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:

• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment

• Strong documentation skills and the ability to communicate complex technical requirements effectively

• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake

• Familiarity with Microsoft tech stack and data delivery tools is highly preferred

• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?

• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy

• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP

• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption

• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

REMOTE

Reporting to the VP, Brand Integrity, Ethics and Investigations, the Senior Counsel, International Trade Compliance is an experienced compliance lawyer responsible for advancing and managing the Company’s economic sanctions, customs, and export controls compliance programs and enabling compliance with ever-changing and complex global requirements. Such individual is responsible for continually assessing the Company’s sanctions and export compliance risk and in conjunction with other key stakeholders updating, designing and implementing appropriate controls to mitigate such risks.

The individual will have extensive interaction with other members of the Legal Team, the Senior Leadership Team, business teams, as well as with numerous other internal organizations.

Responsibilities

The Senior Counsel, International Trade Compliance is responsible for serving as the internal subject matter expert on applicable global laws and regulations pertaining to economic sanctions, customs and export controls and their impact on the Company’s business (e.g., OFAC, ITAR, and EAR). Such individual is also responsible for developing, enhancing, and implementing the Company’s international trade and export compliance programs and associated procedures to enable compliance with applicable laws and regulations. Such duties will include the following:

• Identify and manage sanctions, customs, and export control compliance issues, escalate and remediate as appropriate;
• Advise the business on sanctions, customs, and export controls compliance, risks, and risk mitigation.
• Conduct sanctions, customs, and export compliance risk assessments and recommend changes to applicable policies and procedures;
• Lead trade and export compliance investigations and manage submissions and disclosures to governmental entities as required;
• Provide oversight to business units highly dependent upon trade, customs or export compliance programs (e.g., ITAR);
• Develop appropriate sanctions, trade and export compliance training for relevant stakeholders.
• Monitor proposed sanctions and export compliance laws and regulations and provide advice to business stakeholders regarding implications and requirements; and,
• Implement robust compliance tools (including policies, procedures, manuals and as appropriate IT solutions), to enhance the Company’s trade and export compliance controls, and otherwise support the Company’s Ethics and Compliance program and initiatives.

Qualifications

• JD from an accredited law school.
• Member in good standing of the bar of at least one U.S. state.
• A minimum of 5 years focusing on trade, customs and export compliance, sanctions, or related matters.
• A minimum of 7 to 10 years of professional experience assessing/investigating alleged or actual regulatory/legal or ethical concerns.
• Strong negotiation and presentation skills, as well as excellent analytical ability.
• Excellent verbal and written communication skills, including the ability to explain complex legal and regulatory concerns to non-legal stakeholders.
• Demonstrated ability to lead programs/projects.
• Ability to effectively lead cross-functional teams, effectively collaborate, and work independently on projects, from conception to completion, and must be able to work under pressure at times to manage a wide variety of activities and confidential matters with discretion.

OTHER VALUED EXPERIENCE

• In-house experience.
• Significant experience with the Arms Export Control Act and its implementing regulations, the International Traffic in Arms Regulation and 22 CFR parts 120-130.
• Significant experience and ability serve as the internal subject matter expert regarding the Federal Acquisition Regulation
• Flexibility and willingness to adapt and grow in an expanding organization.
• Commitment to compliance and integrity.
• Experience implementing and administering standard trade compliance software solutions.
• Ability to collaborate among all levels of the organization and business.
• Self-starter who can develop effective networks with internal customers and external stakeholders.
• Strong time management, prioritization, analytical, and organizational skills, with ability to meet deadlines and achieve desired results.
• Excellent customer relationship, communication, and people skills.
• Adaptable and capable of managing multiple initiatives, both collaboratively and independently.
• Experience in the application of non-U.S. export control and sanctions regulations.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $180,000 to $230,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Title: Quality Supervisor

Location: Chicago Metro Area

Industry: Metal Manufacturing / Industrial Components

Compensation: $75K – $85K

Position Overview

A growing manufacturing organization in the Chicago metro area is seeking a Quality Supervisor to lead daily quality operations within a production environment. This role will oversee inspection processes, support quality assurance initiatives, and partner with manufacturing and engineering teams to ensure products consistently meet customer and regulatory standards.

This position is ideal for a hands-on quality professional with experience in metal manufacturing or stamping who enjoys working closely with production teams and driving continuous improvement.

Key Responsibilities

• Supervise daily activities of the quality department and inspection personnel
• Provide coaching, guidance, and training to quality team members
• Ensure products meet internal specifications and customer requirements
• Support root cause analysis and corrective action initiatives
• Analyze quality and production data to determine product acceptability
• Collaborate with manufacturing and engineering teams to resolve quality issues
• Prepare reports and data summaries for management review
• Support internal and external quality audits
• Maintain quality documentation and inspection records
• Utilize precision measuring tools and inspection equipment to verify product conformance

Qualifications

• 3+ years of experience in a manufacturing quality role
• Prior experience leading or mentoring quality personnel preferred
• Experience in metal stamping, machining, or metal component manufacturing strongly preferred
• Knowledge of quality core tools (PPAP, FMEA, SPC, MSA, APQP)
• Ability to read blueprints, GD&T, and piece prints
• Experience using measuring equipment such as calipers, micrometers, and optical comparators
• Strong communication and problem-solving skills
• Ability to work cross-functionally with engineering and production teams

Work Environment

This role operates in both an office and manufacturing environment and requires regular interaction with production teams. Occasional travel to customer or supplier locations may be required.

ABSOLUTELY NO SPONSORSHIP OF ANY KIND -- PLEASE DO NOT APPLY -- NO VISAS OR ANY TYPE OF SPONSORSHIP

Quality Manager

Must have strong experience in automotive manufacturing quality leadership (IATF 16949 OR TS 16949)

Position Overview

The Quality Manager leads the site’s quality function and ensures that products consistently meet internal standards and customer requirements. This role is responsible for managing quality personnel, driving continuous improvement initiatives, supporting production teams, and maintaining compliance with applicable quality systems and industry standards. The position works cross-functionally with operations, engineering, and leadership to maintain product integrity and address quality-related concerns throughout the manufacturing process.

Key Responsibilities

• Lead and develop the plant’s quality team by providing guidance, training, and ongoing performance feedback to ensure departmental goals are achieved.
• Direct daily quality activities including product inspections, issue resolution, and verification that manufactured products meet required specifications.
• Review and coordinate responses to customer and internal corrective actions, ensuring appropriate investigation, documentation, and follow-through.
• Analyze quality and production data to identify trends, investigate root causes, and support improvements to manufacturing processes.
• Partner with manufacturing and engineering teams to resolve product quality issues and improve overall process capability.
• Evaluate finished products and production processes to determine compliance with specifications, standards, and customer expectations.
• Investigate testing or measurement concerns by verifying calibration and functionality of inspection equipment and coordinating necessary corrective actions.
• Organize and interpret inspection results, historical quality data, and production records to support problem solving and decision-making.
• Communicate quality performance metrics through reports, charts, presentations, or other analytical tools for leadership review.
• Maintain and support the organization’s quality management system by ensuring policies, procedures, and documentation remain current and effective.
• Facilitate meetings or discussions focused on quality improvement initiatives, corrective actions, and process performance.
• Participate in internal and external quality audits and assist with follow-up actions to address findings or recommendations.
• Utilize a variety of inspection and measurement tools including micrometers, calipers, optical comparators, and related quality equipment.
• Maintain accurate documentation and records associated with quality activities and compliance requirements.
• Promote a clean, organized, and safe working environment while following company policies and operational procedures.
• Perform additional responsibilities as needed to support operational and business objectives.

Qualifications

• High school diploma or equivalent required; additional technical training or education related to quality, manufacturing, or engineering preferred.
• Previous experience in a quality leadership or supervisory role within a automotive manufacturing environment.
• Background in metal stamping, precision manufacturing, or similar industrial production processes is strongly preferred.
• Working knowledge of industry quality methodologies and core tools such as PPAP, FMEA, MSA, SPC, and APQP.
• Ability to interpret blueprints, technical drawings, GD&T, and product specifications.
• Proficiency using inspection and measurement equipment including calipers, micrometers, optical comparators, and vision systems.
• Strong analytical skills with the ability to evaluate data, identify trends, and drive corrective actions.
• Effective communication skills with the ability to collaborate across departments and clearly convey quality expectations.

Work Environment & Physical Requirements

• Position operates in both office and manufacturing environments.
• Requires the ability to stand, walk, bend, and move throughout a production facility.
• Use of hands and visual inspection tools required during portions of the workday.
• Occasional exposure to moving machinery or industrial equipment.
• Ability to travel periodically to customer or supplier locations when required.

The Missner Group is a Chicago-based industrial real estate and construction firm with a decades-long track record in acquisition and development across the Midwest. We're entrepreneurial, vertically integrated, and hands-on with deep experience delivering speculative and build-to-suit industrial product throughout the Chicago market. 

We operate as a lean, high-performing team where accountability, initiative, and ownership are expected. This role offers meaningful exposure to senior leadership and the opportunity to drive live industrial projects from concept through completion. 

The Role 

You'll sit at the intersection of acquisitions and development — assisting with the evaluation of new opportunities and leading projects from initial underwriting and entitlement through construction and delivery.  

What You'll Own: 

• Lead Industrial development projects from initial site evaluation and due diligence through entitlement, design coordination, construction, and delivery 
• Manage third-party/vendor partnerships, including civil engineers, environmental engineers, land planners, surveyors, and traffic consultants 
• Drive accountability, scope adherence, and budget control across all consultants 
• Reviewing and interpreting civil, environmental, and geotechnical reports to assess project feasibility and risk 
• Direct permitting and entitlement processes with municipalities 
• Review and interpret civil, environmental, traffic, and geotechnical reports to assess feasibility and risk 
• Oversee zoning analysis and entitlement strategy 
• Manage project schedules, development budgets, and cash flow forecasting 
• Coordinate with internal construction teams to ensure alignment during preconstruction and execution 
• Participate in value engineering and scope optimization 
• Prepare investment summaries and development updates for internal leadership 
• Acquisitions support — site evaluation, underwriting, and deal structuring 

What We're Looking For 

• 5+ years of experience in real estate development, construction management, or related field 
• Experience with industrial, commercial, or land development is strongly preferred 
• Demonstrated experience leading entitlements and municipal approval processes 
• Strong financial modeling skills and advanced Excel proficiency 
• Experience overseeing third-party consultants and driving accountability 
• Self-starter who thrives in a fast-paced, entrepreneurial environment 
• Ability to read and interpret construction and civil engineering documents 
• Experience managing civil engineers, environmental consultants, surveyors, and other third-party professionals 
• A degree in Civil Engineering is a plus, but not required — we’re open to Real Estate, Construction Management, Architecture, Finance, or related fields 

Why The Missner Group 

• Competitive compensation + annual performance and company-wide bonus  
• Full health benefits — medical, dental, vision, and disability 
• 401(k) Employer match  
• Generous PTO and paid holiday schedule  
• 3 PM close every Friday + Summer Friday half-days  
•  Full-cycle exposure across active industrial developments  
• Direct access to senior leadership 
• Strong Chicago industrial pipeline and established Midwest platform 
• High-performing, close-knit integrated development/construction team with deep Chicago roots 

Tool & Die Technician

Location: Franklin Park, Illinois

Overview

A manufacturing company in the Franklin Park area is seeking a Tool & Die Technician to support tooling and die maintenance within a production environment. This role is responsible for building, repairing, and maintaining tooling used in metal forming and fabrication processes.

The ideal candidate has experience working with stamping dies, tooling components, and precision machining equipment, and is comfortable troubleshooting tooling issues that impact production efficiency.

Key Responsibilities

• Build, repair, and maintain tooling, dies, and fixtures used in metal fabrication or stamping operations.

• Interpret engineering drawings, blueprints, and technical instructions to support toolroom activities.

• Diagnose tooling issues and perform repairs to maintain proper die function and reduce production downtime.

• Set up and operate toolroom equipment such as mills, lathes, grinders, drills, and related machining equipment.

• Inspect dies and tooling components for wear or damage and perform necessary maintenance or adjustments.

• Use precision measuring tools including micrometers, calipers, and gauges to verify tolerances and specifications.

• Disassemble, clean, and reassemble tooling components using appropriate hand tools and maintenance procedures.

• Support troubleshooting efforts related to tooling issues affecting production equipment.

• Perform routine maintenance on toolroom machinery and equipment.

• Maintain documentation related to tooling maintenance, repairs, and inspection activities.

• Assist with training or supporting junior technicians or apprentices when needed.

• Maintain a clean, organized, and safe work environment while following company safety policies.

Qualifications

• High school diploma or equivalent required; technical training or apprenticeship in tool and die or machining preferred.

• Approximately 1–3 years of experience working in tool and die, machining, or toolroom environments.

• Ability to read and interpret blueprints and engineering drawings.

• Mechanical aptitude and familiarity with machining and tooling equipment.

• Experience operating forklifts, hoists, or cranes in an industrial setting is helpful.

• Strong communication skills and the ability to work collaboratively within a manufacturing team.

Physical Requirements

• Ability to work scheduled shifts in a manufacturing environment.

• Frequent standing and movement throughout the workday.

• Ability to lift or move materials and tooling components up to approximately 70 pounds.

• Work performed in an industrial environment with exposure to machinery, noise, and shop conditions typical of metal fabrication operations.

Job Description

The Executive Director, Patient Services Great Midwest, is responsible for leading Quest Diagnostics’ Patient Services in the Region, a scope of 2100 employees and 300+ Patient Service Centers and 500+ In-Office Phlebotomist locations. The Executive Director will lead Patient Services strategy and execution driving customer & employee experience, operational excellence and profitable growth for the business.

The ideal candidate will have successfully demonstrated experience in driving transformational change across a dispersed geographic footprint in large customer-facing operations, leveraging tools and technology, metrics, analytics and a strong process-oriented approach.

This role is a key member on the senior leadership team for the GMW region and is critical in supporting profitable growth in partnership with the Commercial Sales organization.

This position directly reports to the Regional President and is based on-site at our Wood Dale, IL office. Region travel is required.

Pay Range: $230-$270,000 base salary + 30% AIP + LTI

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day1Medical,supplementalhealth,dental&visionforFTemployeeswhowork30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6Holidaysplus1"MyDay" off
• FinFit financial coaching and services
• 401(k)pre-taxand/orRothIRAwithcompanymatchupto5%after12monthsof service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• …andsomuch more!

Responsibilities

• Develop Patient Services strategy and execution plan for the business
• Deliver exceptional patient centric experience and superior customer service while driving profitable growth
• Partner with Commercial sales, Marketing and Regional leadership team on Patient Services priorities and strategic goals, including creating a customer-centric and high-performance oriented team
• Own profitability of Patient Services operations
• Drive operational excellence by optimizing operations - meet or exceed all metrics such as patient wait time, recollections, patient satisfaction, PSC and IOP cost and productivity, employee turnover, employee engagement and quality metrics, etc.
• Grow patient encounters with commercial
• Ensure adherence to regulatory, compliance, medical quality and safety (OSHA) guidelines.
• Ensure training standards are followed across the entire team, clients, commercial and other ad hoc team members.
• Hire, engage and develop leaders in the Patient Services function from supervisors to managers and Director with a strong focus on building a robust leadership pipeline
• Facilitate alignment with Logistics and other regional functions in support of streamlined operations and profitable growth
• Partner and align with the National Patient Services team in support of priorities and execution of initiatives
• Travel within region to ensure high-touch two-way dialogue with employees

Competencies

• Business and Financial Acumen
• Strategic Agility
• Customer Focus
• Drive for Results
• Creative Problem Solving
• Interpersonal Savvy
• Process Management
• Building Effective Teams
• Communication & Influencing skills
• Innovation
• Matrix management

Qualifications

• BA / BS degree required; advanced degree preferred
• 10+ years of professional experience in a leadership role in a customer service environment
• Experience in leading large customer-facing operations
• Clinical laboratory or Retail experience is a plus
• Health / patient care experience a plus
• Demonstrated success in overseeing a large, dispersed department or function, with direct impact on service metrics and financial results, experience in best-in-class service industries
• Experience leading change and business transformation
• Execution / results focus
• P&L / business acumen

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Assistant

Company: Oak Street Health

Role Description:

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments.

Responsibilities:

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.
• Import required documents into EMR via scanning or PDF upload.  
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
• Other duties as assigned

What we’re looking for
 

Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc. 
• Proficiency in non-English languages as required by the center's demographics.
• US work authorization

Strongly Preferred Qualifications:

• Minimum of three years in a Medical Assistant role
• Successful mastery of  the workflow in their previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

Other Skills:

• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.