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Head of Business Operations

Brief Summary

The Head of Business Operations owns the configuration, integrity, and scalability of the company's business operations systems, serving as the bridge between business strategy and technical execution reporting directly to the CEO/Co-Founder. This role is responsible for translating institutional knowledge into scalable business processes,

ensuring data integrity, and enabling the transition from ad-hoc decision making to data-driven workflows. This is a senior management role with individual-contributor responsibilities, broad cross-functional authority, and high executive visibility.

The Head of Business Operations will take a lead role in defining the data architecture, implementing process guardrails, and analyzing operational data to drive strategy. This person acts as the cross-functional orchestrator of the business operations system, collaborating with Sales, Production, and Leadership to extract & refine business logic and codify it into streamlined processes. Success in this role requires a strong backbone to enforce higher standards, and an analytical and systems-thinking mindset to visualize downstream effects.

What Success Looks Like

● All core workflows are analyzable, have entrance/exit criteria, and are governed by continuously improving SOPs

● Leadership can answer key operational questions without ad-hoc data pulls

● Administrative overhead for sales and production staff is measurably reduced through intuitive, user-centric workflow design and automation.

● Data integrity is proactively enforced through automated validation gates, ensuring all transactions reaching Production meet technical completeness standards

● Schema changes follow a formal change process without disruptive production breakage

● Cross-team handoffs show measurable reductions in rework or delays

● Operational reporting has shifted from reactive status checks to predictive insights, providing automated triggers for churn risks and production bottlenecks

Duties & Responsibilities

Requirements Engineering (Internal Product Owner)

● Conduct structured interviews with stakeholders (Sales, Production) to extract complex business logic, transforming qualitative requirements into workflow pipelines, binary system gates, and automation triggers.

● Treat internal tools as a "Product" and internal staff as "Users," conducting user research to ensure workflows are intuitive and reduce friction.

● Act as the liaison between business stakeholders and technical teams to ensure alignment.

● Define, mandate, and manage the company's "Data Dictionary" and Standard Operating

Procedures (SOPs), ensuring a unified language and common framework is adopted across all functional teams.

System Ownership & Platform Governance

● Own the configuration and architecture of the company’s operating platform (currently ), defining object relationships and preventing schema drift.

● Translate strategic business objectives into system logic, automation rules, and workflows to create a scalable operating platform that generates measurable, actionable data.

● Define and enforce strict "Entrance and Exit Criteria" for all business process stages to prevent data errors (the enforcement aspect).

● Manage the change control process for system updates to prevent disruption to active workflows.

Business Intelligence

● Responsible for building decision-grade operational reporting and analysis (but not exploratory data science/research or data engineering).

● Query and analyze cross-functional data to drive strategic business decisions, identify performance gaps, and uncover opportunities for revenue optimization and growth (e.g., ROAS, marketing attribution, churn risks, customer LTV).

● Own and facilitate the weekly business review, working with management and leads to refine reporting and insights across the organization.

● Design and maintain management reporting dashboards to track key performance indicators and operational health.

Decision Authority

This role has final decision authority over the following areas:

● Operating system structure and data definitions

● Workflow stage definitions and gating logic

● Approval or rejection of system changes that affect data integrity

Desired Qualifications & Traits

● Systems Thinker: Possesses strong systems thinking capabilities, naturally visualizing the downstream effects of upstream changes (e.g., how a change in the Sales form affects the Production floor). They prioritize long-term scalability over short-term "hacks."

● Pragmatic Architect: Maintains a pragmatic approach to architecture, balancing "perfection with business utility." They know when to implement a rigid constraint and when to allow manual flexibility, always focused on delivering high-utility features.

● Operational Excellence Steward: Demonstrates operational discipline and the ability to define, promote, and enforce process compliance among diverse teams. They value consistency and predictability and are willing to say "No" when requests threaten system integrity and guide the team to the right trade-off.

● Analytical & Problem-Solving Mindset: Possesses an investigative nature, focusing on finding root causes and proactively hunting for "process leaks" and undefined variables. They validate assumptions with data rather than anecdotes.

● Coach & Change Leader: Possesses high emotional intelligence and the teaching ability to re-program legacy habits. They can explain why a new system is better to resistant teams and guide them through the transition with patience and clarity.

● Ambiguity Simplifier: Has the ability to simplify ambiguity, taking chaotic business inputs and structuring the information into linear, standardized processes.

● Translator & Data-Centric Communicator: Has strong communication skills to fluently bridge the gap, explaining technical constraints to non-technical stakeholders in plain English.

● Detail-Oriented: Is highly detail-oriented, obsessed with consistent naming conventions and data definitions. They notice misalignment in data definitions immediately, ensuring organizational clarity and data integrity.

Experience & Educational Requirements & Preferences

Experience & Educational Background

● 7+ years of experience in Business Operations, Systems Administration, or Data Analysis.

● Bachelor’s degree in Business, Information Systems, or related field required, Master's degree preferred.

● People Management and Team Building

Platform Expertise & Architecture

● Low-Code/No-Code Mastery: Advanced proficiency with Low-Code/No-Code platforms ( , Airtable, Salesforce) is required, including the management of complex automation rules, dependencies, and integration webhooks.

● Business Object Modeling / Relational Database Design: Proven experience designing relational database schemas (One-to-Many, Many-to-Many), specifically including the ability to translate flat spreadsheets into relational objects (e.g., separating "Orders" from "Line Items").

● API & Integration Knowledge: Ability to read API documentation to understand system

capabilities/limitations.

● Lightweight Scripting & Automation (Preferred): Proficiency with basic data-related scripting (Python, SQL) or advanced spreadsheet macros (VBA) to independently manipulate datasets or prototype logic is a strong plus.

Process, Intelligence, & Change Management

● Business Process Modeling (BPM): Experience with Business Process Modeling (BPM), including creating detailed swimlane diagrams to visualize hand-offs and defining strict "Entrance and Exit Criteria" for process stages.

● Business Intelligence (BI) & Reporting: Proficiency in designing Business Intelligence (BI) dashboards and reports, with an understanding of how to structure data for customer segmentation and cohort analysis.

● Change Management & Training: Experience managing change, designing rollout plans, and creating training materials and SOPs for users in a fast-paced environment.

Translator-1 (PNA) # 1052118

Job Description:

• The Interpreter is proficient in spoken/written Japanese and English.

• This person is bilingual or a native speaker of Japanese or English and has a minimum of equivalent to the ILR Level 3+ proficiency (Professional working proficiency Plus) in a non-native language (Japanese or English).

• This person shall perform consecutive interpreting and document translations in both directions (JP⇔EN) to support and facilitate communication between Japanese and local personnel.

• This person shall learn or quickly acquire and apply the relevant English and Japanese terminology/vocabulary used within the assigned department of PECNA and become familiar with the relevant production processes and equipment in order to interpret effectively between Japanese nationals and local personnel on a variety of technical and non-technical subjects.

• This person not only possesses strong verbal and written communication skills but can identify cultural gaps between parties, has good situational awareness and is adaptable to different situations.

• This person shall always exhibit a professional demeanor maintaining impartiality between parties, and refrains from conduct that may give an appearance of bias.

• The Interpreter I shall interpret content such as scheduling, administrative topics, non-technical as well as technical discussions in the assigned section.

Preferred Qualifications:

• Received advance level Japanese-English translation and interpretation training or 1-2 years professional interpreting experience.

• 2+ years interpreting experience with exposure to manufacturing, and/or production, mechanical, electrical, and chemical engineering, and/or maintenance and repair.

• Has lived and studied and/or worked professionally in both Japan and the U.S. (or another English-speaking country).

• Has knowledge on the basics of lean manufacturing/TPS/Six sigma

• 2+ years translation experience using CAT tools with exposure to technical fields such as automotive, industrial, manufacturing, logistics, IT, programming, chemistry, or material sciences.

Preferred License(s):

• None

Preferred Certification(s):

• Interpreting or translation certificate, or membership to an interpreting or translation association

Essential Duties:

• Follows all company and departmental policies and procedures.

• Must be able to maintain active communication with management and other employees about all job-related concerns and informs the Lead/Supervisor when problems occur.

• Complies with safety regulations and maintains clean and orderly work areas.

• Interprets in a variety of settings including onsite, in-person 1 on 1 or group meetings.

• Learns relevant terminology in both languages to effectively interpret between parties and translate documents accurately.

• Demonstrates a proactive attitude, i.e. asking for clarification, to ensure understanding and good communication between the relevant parties.

• Communicates with the supervisor to report the progress of the assignments and problem solving, and follows the directions of the supervisor.

• Uses software applications on a laptop and/or a smartphone to communicate promptly within the team in both English and Japanese.

• Completes relevant training as needed.

• Other duties may be assigned to support Japanese nationals within the organization. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Qualifications:

Requirements - Required and/or Preferred Education:

• Basic/Required: High School Diploma or GED.

• Preferred: 2-year Associates or Bachelor’s degree in language specialized in Japanese or English, linguistics, education, engineering field or equivalent experience and/or Technical degree with a focus on manufacturing or equivalent education and experience.

Essential Qualifications:

• Being exceptional communicator

• Capable of interpreting in consecutive mode

• Computer skills and experience with applications in the Microsoft Suite.

• Must be punctual, attentive, people-oriented and a team player.

• Exceptional language ability and excels at being the go-between for parties from different backgrounds and cultures.

• Feels comfortable speaking in front of groups.

• Motivated to learn and gain a basic understanding of various technical fields.

• Aligns to our seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)

*At Securian Financial the internal position title is Engineering Sr Analyst, Engineering Analyst, or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Summary:

The Digital Standards Guide (DSG) team is responsible for the development, maintenance, and evolution of Securian's enterprise design system - delivering reusable, accessible, and brandaligned UI components used across digital experiences. Our work enables consistency, efficiency, and highquality user experiences by partnering closely with UX, design, accessibility, and product teams. We support the full lifecycle of components, from discovery and design through development, testing, accessibility validation, and documentation.

We are seeking a FrontEnd Development Engineer who is passionate about building accessible, scalable, and usercentered interfaces. In this role, you will develop and support DSG components and patterns that empower product teams across the organization. You will work closely with design, accessibility consultants, and product partners to ensure solutions meet brand standards, usability best practices, and technical excellence.

Responsibilities include but not limited to:

• Develop, test, review, and maintain frontend components and patterns using HTML, CSS/Sass, JavaScript, and ARIA to meet accessibility standards.

• Build reusable, flexible, and scalable UI components and patterns aligned to DSG guidelines and Securian's brand.

• Support the component lifecycle, including intake, development, QA, accessibility audit, iteration, and release.

• Collaboration & Partnership

• Work closely with UX designers, accessibility specialists, analytics partners, and product teams to build solutions that meet user needs.

• Participate in design reviews, provide engineering perspective, and advise teams adopting DSG components.

• Partner with product teams to identify improvements and ensure successful implementation across applications.

• Documentation & Guidance

• Contribute to technical documentation, usage guidance, best practices, and migration/support materials for developers and designers.

• Assist in maintaining and improving internal DSG resources, including documentation sites and onboarding materials.

• Continuous Improvement

• Stay up to date on modern frontend standards, accessibility guidelines, and design system best practices.

• Identify opportunities to enhance component quality, performance, scalability, and accessibility.

Qualifications:

• 2+ years of experience with frontend development using HTML, CSS/Sass, and JavaScript.

• Strong understanding of semantic markup, accessibility fundamentals, and ARIA.

• Experience building reusable, maintainable frontend components or UI patterns.

• Proficiency with version control systems (preferably Git, GitHub).

• Ability to selfmanage workload, prioritize tasks, and meet deadlines with minimal supervision.

• Clear verbal and written communication skills; strong collaboration mindset.

• Creative problemsolver with a resultsoriented approach.

Preferred Qualifications:

• Experience with design systems or component library development.

• Knowledge of WCAG 2.x guidelines and experience writing Level AAcompliant code.

• Experience with modern build tools such as npm,Webpack, Rollup, or Vite.

• Familiarity with Adobe Experience Manager (AEM).

• Experience writing automated tests (unit, visual regression, accessibility).

• Experience with CSS preprocessors or frameworks (LESS, Sass).

• Familiarity with Web Components and componentdriven architectures.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Kalamazoo, MI / Remote (U.S.)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22
#Remote

PI7087748e2d7e-3631

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Akron, OH / Remote (U.S.)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22
#Remote

PI103b1a8bddaa-38

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

• Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

• Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

• Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

• Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

• Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

• Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

• Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

• Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

• Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

• A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

• At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

• Experience building and deploying production solutions

• Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

• 2+ years of experience in Insurance, actuarial, or a related field

• Proficiency in programming languages such as Python

• Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

• Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

• Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

• Excellent problem-solving skills and the ability to think critically and analytically.

• Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

• Demonstrated ability to manage multiple projects and prioritize tasks effectively.

• A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

• Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

• Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

• Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

• Knowledge of data governance and data privacy regulations.

• Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

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Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Roanoke, VA (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

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