Bilingual HR Generalist - Recruiting and Talent Operations

Position Summary

The Bilingual Human Resources Generalist – Recruiting & Talent Operations is responsible for delivering full-cycle recruiting services for all positions across Plymouth Poultry Co. This role ensures the organization attracts, selects, and onboards talent aligned with company values, compliance requirements, and operational needs.

The position emphasizes execution, coordination, and consistency within established HR programs, processes, and governance. In addition to recruiting, the role supports onboarding logistics, HR service delivery, and employee communications, while appropriately escalating judgment-based or complex matters to HR leadership.

Professional bilingual fluency in English and Spanish is required to effectively support Plymouth’s diverse workforce throughout the recruiting and onboarding lifecycle.

Essential Duties and Responsibilities

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Recruiting & Talent Acquisition

• Manage full-cycle recruiting for all hourly, salaried, and leadership roles.
• Partner with department leaders and managers to understand hiring needs, job requirements, and timelines.
• Post job openings internally and externally using approved recruiting platforms.
• Screen and evaluate applicants against job requirements and company standards.
• Coordinate and conduct phone, virtual, and in-person interviews.
• Support candidate selection decisions and coordinate offers in alignment with HR and compensation guidelines.
• Ensure recruiting practices are equitable, consistent, and compliant with applicable employment laws.
• Maintain accurate and timely recruiting documentation and records in the HRIS.

Onboarding & Hiring Support

• Coordinate onboarding logistics for new hires, including completion of required employment documentation.
• Enter, audit, and validate new hire data in the HRIS in accordance with HR Operations and HRIS standards.
• Support new hire orientation scheduling and onboarding communications.
• Serve as a primary point of contact for new hire questions during the onboarding process.
• Identify and escalate onboarding issues or exceptions to the HR Generalist Supervisor or HR Operations Lead as appropriate.

Policy Awareness & HR Support

• Maintain a working knowledge of company policies, procedures, and HR guidelines.
• Reinforce policy expectations with employees and managers, escalating concerns as appropriate.
• Support consistent application of HR processes while deferring judgment-based or corrective action decisions to HR leadership.

Employee Support & HR Service Delivery

• Provide front-line HR support and respond to routine employee inquiries, including:
• Direct deposit updates
• HRIS access and navigation questions
• Routing employee requests to the appropriate HR function
• Deliver high-quality customer service to employees and managers.
• Escalate complex employee relations, disciplinary, or legal matters to HR leadership.

Training & Engagement Support

• Assist with coordination of companywide and department-level training programs.
• Support logistics for compliance, onboarding, and leadership training.
• Partner with HR leadership and the Executive Assistant to support distribution of employee communications.

Professional Standards & Development

• Demonstrate professionalism, integrity, discretion, and confidentiality at all times.
• Apply sound judgment and critical thinking when handling recruiting and employee matters.
• Maintain professional and technical HR knowledge through ongoing learning, training, and professional networks.
• Model Plymouth Poultry values and serve as a positive ambassador for the organization.

Position Requirements

Education & Experience

• Bachelor’s degree and three (3) or more years of related HR, recruiting, or business experience, or an equivalent combination of education and experience.
• Experience working in a high-volume, customer-service-oriented environment preferred.
• Experience recruiting for hourly and operational roles strongly preferred.

Certifications

• SHRM-CP preferred or willingness to pursue SHRM certification.

Knowledge, Skills, and Abilities

• Professional bilingual fluency in English and Spanish (written and verbal).
• Knowledge of full-cycle recruiting practices, employment laws, and compliant hiring processes.
• Strong interpersonal, communication, and customer service skills.
• Ability to manage multiple recruiting requisitions simultaneously in a fast-paced environment.
• Strong organizational skills with attention to detail and follow-through.
• Ability to apply conflict resolution skills appropriately and escalate when necessary.
• Basic math skills (addition, subtraction, multiplication, division).
• Ability to maintain confidentiality and exercise discretion.
• Proficiency with HRIS systems and standard office software.