Education And Training Jobs in Hackensack

Title: Housing Retention Specialist

Location: Bronx, New York

Reports to: Assistant Director/Housing Retention Coordinator

Pay Range: $27.00 - $27.47 per hour

FLSA Classification: Non-exempt

Status: Part-time (< 35 hours)

Role Summary: The Housing Retention Specialist will execute supportive services within NAICA’s "light touch" supportive housing program. Their interventions aim to facilitate long-term housing stability, assisting formerly homeless families in averting eviction and avoiding a return to shelter. Managing a caseload of up to 20 households comprising formerly homeless individuals and families, the Specialist will conduct bi-weekly home visits post-move-in. As households acclimate to their new residences, service levels will be tailored accordingly, ensuring appropriateness for each household. Emphasizing prevention, efforts will focus on sustaining benefits/subsidies, preventing rent arrears, and facilitating referrals to community-based services for seamless community integration. Additionally, the Housing Retention Specialist serves as the conduit between social services and property management staff.

Primary Job Responsibilities/Duties:

The Housing Retention Specialist is responsible for, but not limited to:

• Conduct regular home visits in tenant apartments and escort to appointments as needed.
• Conduct initial and ongoing assessments to assess individuals and families observed and self-identified needs and create mutually agreed upon service plans.
• Provide assistance obtaining and maintaining entitlements and benefits, including advocacy and guidance with subsidy recertification, Public Assistance, SSI/SSDI, voucher renewal, and SCRIE/DRIE applications and renewal.
• Promote financial literacy including groups and workshops, individual sessions providing assistance creating and managing a household budget, referral to financial repair services, etc.
• Connection to short-term rental assistance by referring households in need to the local Homebase provider and other rental assistance programs.
• Proficiency in Microsoft Office, experience with electronic case records, Foothold/AWARDS a plus, and ability to learn new program.
• Treat all clients, visitors, and employees with kindness, respect, and dignity.
• Enforce facility rules and regulations to maintain compliance.
• Attend staff meetings and serve on committees as required.
• Maintain confidentiality and professionalism.
• Time management and prioritization.
• Maintain awareness of new trends and development in social services and related fields.
• Perform general clerical duties.

Physical Requirements:

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed

Work Environment / Schedule Requirements:

• While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, employees may be required to work on or during evenings, weekends, and holidays.

Qualifications:

• Baccalaureate degree in Social Work, Psychology, Sociology, or related field with two (2) or more years of direct social service experience; OR,
• Associate degree in Human Service or related field with three (3) years of direct social service experience; OR,
• High School Diploma/General Equivalent Diploma with five (5) or more years of direct social service experience.
• Knowledgeable of the plight of the homeless and special needs populations.
• Knowledgeable of casework/case management methodologies.
• Commitment to the mission of NAICA, Inc.
• Proven ability to work collaboratively well with diverse groups.
• Proven ability to handle multiple tasks effectively under pressure.
• Strong organizational skills, detail-oriented, and efficient.
• Maturity, integrity, and sound judgment.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.”

Competitive Benefits Package

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

False Statements

Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.

At-Will Employment Disclaimer

While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

JOB TITLE: Customer Experience Analyst

LOCATION: 3 days in Lyndhurst, NJ & 2 days in NYC (on-site)

Salary: $92,000-97,000

Company Overview:

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.

Position Overview:

UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.

Job Responsibilities:

• Analyze customer inquiries, various types of feedback. and related data.
• Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
• Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
• Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
• Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
• Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
• Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
• Is up to date and understanding of industry fraud trends
• Skills in defining requirements for operational changes or service improvement
• Capability to adhere to team processes and standards, while leading process improvement efforts.
• Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
• Other duties as assigned by supervisor

Requirements:

• Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
• Minimum 2-3 years of experience in Logistics or E-commerce is preferred
• Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
• Flexibility and agility to adapt to changing and evolving business requirements and objectives.
• Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
• Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
• Regular, dependable attendance and punctuality is required

Salary: $92,000 - $97,000

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Description Summary:

The Amazon Planner is responsible for the creation of financial sales plans, actualization of results, and communicating business risks/opportunities at the division, category, and style level. This position will be responsible for maintaining appropriate inventory levels that support baseline and promotional sales. Supporting assortment initiatives, while achieving inventory in-stock, turn over and financial goals.

Job Description- Key Accountabilities

• Create wholesale preseason sales, margin and inventory plans by Division/Category/Style that support product and financial strategies
• Analyze historical data and current trends to identify risks and opportunities by Division/Category
• Manage in-season sales and stock performance weekly, executing formal reforecast on monthly basis
• Present forecasts and action plans in monthly open-to-buy meetings across 52-week horizon
• Recap monthly/quarterly best-sellers by category against last plan and LY
• Analyze and communicate size and color selling to impact future receipts
• Collaborate with TCP Merchant team on aligned assortment approach
• Collaborate with TCP planning and inventory management teams on cross channel inventory movements
• Ownership of weekly selling reports for Amazon

Education and Experience

Bachelor’s degree

3+ years of experience in related role; wholesale planning preferred

Skills and Behavior

• Strong data analysis skills; ability to identify critical trends, patterns and root causes
• High level of comfort using and creating custom tools
• High level of comfort in excel based tools; perform calculations and automation to process large volumes of data
• Ability to develop strategies driving sales and inventory buying decision making
• Strong knowledge of retail market, including nuance of wholesale planning
• Proficiency in Cognos or other BI tools/data sources
• JDA Knowledge a plus
• Vendor Central a plus
• Strong sense of urgency, high energy, and enthusiasm
• Ability to work under pressure, through setbacks and ambiguity
• Ability to work with and build relationships with all levels of the organization
• Strong verbal and written communication skills