Education And Training Jobs in Dickson

Competitive Sign-On Bonus available for all qualified candidates!

Do you want to join an organization that invests in you as a Certified Surgical First Assistant? At TriStar Horizon Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. 

Benefits 

TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: 

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. 

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. 

• Free counseling services and resources for emotional, physical and financial wellbeing 

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock 

• Family support through fertility and family building benefits with Progyny and adoption assistance. 

• Referral services for child, elder and pet care, home and auto repair, event planning and more 

• Consumer discounts through Abenity and Consumer Discounts 

• Retirement readiness, rollover assistance services and preferred banking partnerships 

• Education assistance (tuition, student loan, certification support, dependent scholarships) 

• Colleague recognition program 

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. 

Learn more about Employee Benefits 

Note: Eligibility for benefits may vary by location. 

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Certified Surgical First Assist like you to be a part of our team. 

Job Summary and Qualifications 

The First Assistant is responsible for providing patient care of the surgical patient under the direction of the Surgeon. 

What you will do in this role: 

• You will assist in preparing the operating room and perform assigned support duties during surgical procedures. You will assist in the turnover of the OR room 

• You will check all instruments for workability prior to usage, displaying knowledge of instrument and content of set. 

• You will provide retraction of tissue and organs for optimal visualization with regard to tissue type and appropriate retraction instrument and/or technique. 

• You will assist in maintaining hemostasis by direct pressure, use and application of appropriate surgical instrument for the task, placement of ties, placement of suture ligatures, application of chemical hemostatic agents, or other measures as directed by the surgeon. 

• You will assist with resuscitation of patient during cardiac arrest or other life threatening events in the operating room 

• You will perform any other duties or procedures incident to the surgical procedure deemed necessary and as directed by the surgeon 

What qualifications you will need:  

• Current TN licensure or National Certification as a: Orthopedic Physician Assistant or Certified ORT or RN Licensure or Doctorate of Medicine (corresponding with education obtained). 

• High school or GED required; Graduate of Accredited Programs in: Physician Assistant, Certified Operating Room Technician (ORT), RN, MD.  

• Current BLS required. 

• One-year surgical assistant experience preferred.  

• Must be competent in first assisting responsibilities in an OR setting. 

TriStar Horizon Medical Center is an accredited, 150+ bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room. 

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2 In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 

"Good people beget good people."- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Certified Surgical First Assist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Cardiopulmonary Unit 

Full-Time DAYS

Do you want to join an organization that invests in you as a(an) Patient Care Technician? At TriStar Horizon Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

As a Patient Care Technician  you will be a crucial member of our collaborative nursing care team, delivering hands-on care and helping create a safe, welcoming environment for patients. Your support brings comfort, dignity, and connection to those who need it most – and helps make our mission to improve lives a reality for patients every day. 

Your responsibilities will include: 

• Assisting with patient preparation, mobility, transfers, and comfort to support smooth procedures and recovery 
• Providing non-medicated care like dressing changes, skin protection, and use of supportive devices 
• Keeping patient areas, operating rooms, and common spaces clean, organized, and stocked to maintain safety and efficiency 
• Managing supplies, equipment, and environmental logs to keep the team ready and protect patients through infection control 
• Communicating kindly with patients, families, and the care team while promoting safety and quality efforts 

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• High School Graduate / GED

TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

TriStar Horizon Medical Center is an accredited, 150+ bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2 In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Care Technician opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Silver Angels of Tennessee - Montgomery, TN office!

These positions will be servicing Robertson, Montgomery, Stewart, Houston, Dickson, Cheatham and surrounding counties.

You can apply through the job posting or at our local office:
Silver Angels of Tennessee – Montgomery, LLC
2237 Lowes Drive, Suite F, Clarksville, TN 37040
931-358-0017

Silver Angels is a home care provider that is committed to providing an environment of wellness, healing, and independence for its clients.

Become a Home Care Aide — Where You’re Valued Like Family
 
Make a Difference. Feel Supported. Get the Flexibility You Deserve.  Our Mission is Simple…
When you join us, you’re not just joining a workplace. You’re joining a company that shows up for you.
 
Get Paid When You Need It — Not Just on Payday.
We offer Payactiv Earned Wage Access, so you can access a portion of your earned wages before payday — no loans, no interest, just your money when you need it most. With real-time transfers and simple access through the Payactiv app, you have greater flexibility and control over your finances while doing the meaningful work you love.
 
Support Beyond the Job
Through our VitalLink Program, Home Care Aides can connect to financial assistance with housing support, healthcare bills and access, utilities support, food support, transportation solutions, and educational opportunities, because we care for our caregivers.
 
And through our Inspire Foundation, we make sure our caregivers are supported just as strongly as they support our clients. The Foundation provides, much like a benevolence fund, a safety net for our team members facing unforeseen emergencies — whether it’s a medical crisis, natural disaster, or sudden financial setback. No one in our Silver Angels family faces life’s challenges alone.
 
Why Home Care Aides Choose Us:
• Meaningful one-on-one client relationships
• Flexible scheduling and competitive pay
• Supportive leadership team and a culture that treats you like family, not a number
• Pay Range:

We’re looking for caregivers that offer compassionate care to our clients allowing them to age with dignity and respect in the comfort of home. As a caregiver you will assist clients with activities such as light housekeeping, personal care, meal preparation, companion care, medication reminders and more. Our focus is excellent client care, our caregivers:

• Make our clients feel safe, happy, content, secure, etc
• Are trustworthy and honest
• Provide top-notch services to every client
• Want to make a difference in the lives around them
• Are patient with clients of varying needs and abilities
• Are willing to learn the skills needed to provide our valued services
• Are good and patient listeners
• Are attentive and understanding

Must be at last 18 years old to apply. A background check and reliable transportation are required of all staff along with a driver’s license and auto insurance to transport clients (TN Only). TB test and drug screen required (KY Only).

No certification is needed; we will give you the training you need to be successful.

• Flexible schedule (full-time, part-time or PRN)
• Competitive wages
• Benefits & Employee discount program
• Client/Caregiver match
• Work close to home (serving clients in your own community)
• On-demand pay with Payactiv
• Support through the VitalLink Program and Inspire Foundation
• & more!

Silver Angels is Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories. 

If you have a heart for serving others and want to work for an organization that truly supports its caregivers, apply today.

Job Objective:

The Supervisor Distribution is an entry-level leader who is responsible for supervising, coordinating, and directing the day-to-day operational activities of their designated distribution center. This role is responsible for training and developing hourly employees, estimating personnel needs, assigning tasks, ensuring the accuracy and timeliness of work, and interpreting and ensuring consistent application of organizational polices.

Duties and Responsibilities of the Position:

· Supervise the department distribution functions, which may include reviewing orders and/or schedules to ensure that activities within the department are completed according to established schedules, determining work priorities and work assignments required to meet the established schedule, and coordinating proper staffing and equipment needs to accomplish daily operational objectives in a cost effective and efficient manner.

· Maintain necessary inventory of materials and supplies in the work area to satisfy daily operational demands.

· Supervise the movement of finished goods through the warehouse from receiving through shipping and returns.

· Select, hire, train, and appraise Distribution Team Members to attain the highest quality standards of service and achieve optimal productivity levels.

· Complete performance evaluations and perform continuous performance feedback.

· Provide a safe work environment that meets the guidelines of the Company safety program while achieving the departmental safety goals.

· Continuously measure/monitor performance according to established standards.

· Perform other duties as needed.

Required Experience and Education:

· Bachelor’s degree in a related field or equivalent education and/or experience.

· 4-6 years’ relevant experience or equivalent education and/or experience.

· 0-2 years of management experience.

Competencies:

· Requires specialized depth and/or breadth of expertise in own job discipline or field.

· Focused on and responsible for their team's productivity and collective impact.

· Excellent communication, problem solving, and organizational skills.

· Able to multitask, prioritize, delegate, and manage time effectively.

· High level of integrity and discretion in handling sensitive and confidential data.

· Proficient using Microsoft Office Suite products.

· Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.

· High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information:

Disclaimer: It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and

qualifications required of employees assigned to this job.

· This employee will be responsible for direct reports.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary:

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions:

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
• Open and/or close the store under specific direction of the area manager.

In the Absence of the Store Manager or Assistant Store Manager:

• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Knowledge and Skills:

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education:

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions:

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions
• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.

Job Details

GENERAL SUMMARY:

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

* Unload trucks according to the prescribed process for the store.

* Follow company work processes to receive, open and unpack cartons and totes.

* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.

* Restock returned and recovered merchandise.

* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.

* Assist in plan-o-gram implementation and maintenance.

* Assist customers by locating merchandise.

* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.

* Greet customers as they enter the store.

* Maintain register countertops and bags; implement register countertop plan-o-grams.

* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.

* Collect payment from customer and make change.

* Clean front end of store and help set up sidewalk displays.

* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.

* Provide superior customer service leadership.

* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

* Open and/or close the store under specific direction of the Area Manager.

In the Absence of the Store Manager or Assistant Store Manager:

* Authorize and sign for refunds and overrides; count register; make bank deposits.

* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.

* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.

* Monitor cameras for unusual activities (customers and employees), if applicable.

* Supply cashiers with change when needed.

* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Qualifications

KNOWLEDGE and SKILLS:

* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

* Knowledge of cash handling procedures including cashier accountability and deposit control.

* Ability to perform IBM cash register functions.

* Knowledge of cash, facility and safety control policies and practices.

* Effective interpersonal and oral & written communication skills.

* Understanding of safety policies and practices.

* Ability to read and follow plan-o-gram and merchandise presentation guidance.

WORK EXPERIENCE and/or EDUCATION:

* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

The role is for Progressive Care

Full-Time NIGHTS

Do you want to join an organization that invests in you as a(an) Lead Patient Care Tech? At TriStar Horizon Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

TriStar Horizon Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Lead Patient Care Tech like you to be a part of our team.

As a Lead Patient Care Tech, you’ll be an integral part of the nursing team, delivering compassionate care that impacts patients’ lives every day. You’ll provide hands-on patient care, assist with advanced procedures, and help guide and mentor and support the growth of new and experienced patient care tech staff. 

Your responsibilities will include: 

• Assisting patients with ADLs (Activities of Daily Living), supporting mobility and comfort, checking vital signs, collecting specimens, preparing for procedures, and monitoring telemetry as needed 
• Documenting patient care accurately and communicating important updates to the nursing team to ensure coordinated, timely care 
• Helping maintain a safe, clean environment by following infection prevention practices, setting up and caring for equipment, and ensuring needed supplies are ready 
• Responding to patient needs through regular rounding and compassionate communication to promote comfort and trust 
• Training new team members, sharing updates on policies and quality improvement initiatives that enhance patient care 

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

TriStar Horizon Medical Center is an accredited, 150+ bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2 In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Lead Patient Care Tech opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent