Education And Training Act Jobs in Onalaska
165 positions found
$20,000 Sign on Bonus for External Candidates
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.
Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour ( )
Location: 811 Monitor St Ste 102, La Crosse, WI 54603
Hours: 8:30 AM- 4:30 PM Monday - Friday
Primary Responsibilities:
- Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
- Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
- Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
- Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
- Performs wellness services such as immunizations, flu shots and other preventive services
- Financial profitability and identifies opportunities to drive growth in the pharmacy
- Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
- Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
- Proactively promotes opportunities and recruiting top talent at our pharmacies
- Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
- Conducts workforce planning and business planning to have operational excellence at the site
- Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
- Drives marketing plans and materials to promote all pharmacy offerings
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Pharmacy or PharmD
- Current pharmacist's license in the state of Wisconsin
- Certified immunizer or willing to become an immunizer within 3 months of hire
Preferred Qualification:
- 3+ years of pharmacy leadership experience
Management Success Practices:
- Being customer centric: These leaders are finding out what their customers want, then design processes and plan the work to create a better customer experience
- Developing Others: Managers need to make sure that the right talent is in the right job, with capabilities aligned to the demands of the work. Managers who set the conditions for development act as talent stewards. By providing ongoing coaching and feedback and supporting mobility into other roles or development experiences, they help employees achieve fulfilling results
- Communicating enterprise purpose: This includes communicating vision, values, culture, strategy, objectives and goals. The manager and the team then have to translate the purpose into the specific tasks of the team, so everyone know where everything fits
- Creating high performing teams: Creating and fostering high-performing teams is essential. An effective team has task clarity and right assembly of talent to do the job. Team members have accountabilities and know what to do. The team culture is collaborative. Measures are in place to monitor progress, including feedback loops to add corrective advice and counsel
- Assuring results: Managers must deliver through others. They keep their teams on task, focusing on specific goals and targets. Managers will execute on plans while leveraging internal and external customer and stakeholder feedback to make adjustments
- Technical and functional skills: These leaders know their industry, technical platform, key function of all roles and is a life-long learner
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Description
Are You Ready to Make It Happen at Mondel?z International/ NABISCO?
We are the makers of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few.
Join Mondelez International/ NABISCO as a Driver CDL located in La Crosse, WI to help us drive the future of snacking!
Benefits:
* Healthcare coverage (medical and dental).
* 401(k) Savings Plan and/or retirement benefits.
* Family and medical leave.
* Military leave.
* Vacation.
* Paid holidays.
* Life Insurance.
* Disability Insurance.
* Retirement benefits.
* Bereavement Leave.
* Employee Assistance Program (EAP) for your wellness
Payrate:
* Hourly payrate: $29.35
* Branch Incentive Plan (BIP) Bonus
What you need to know about this position:
* Possible schedule, but subject to change based on customer demand: Mo to Fr. Possible Sat work. Starting at 3 30 am; finishing at around 2 00 pm (1st shift). 36-43 hours per week.
* Principal location: Crossdock: 2231 Enterprise Ave La Crosse, WI 54603
* Interstate
Join our Mission to Lead the Future of Snacking. Make It With Pride.
As a Driver, you'll play a vital role in delivering our products safely and efficiently to various stores and warehouses. Our focus on safety and timely deliveries is paramount, ensuring our customers receive quality products.
Responsibilities and duties:
* Ensure compliance with procedures and regular safety checks of your equipment?(tractor, trailer, pallet jack, etc.) to always guarantee safety.
* Completes daily field service activities, including preparing receipts, truck logs, and maintenance records.
* Performs all duties as scheduled by Route Manager or Dispatch.
Job Specific Requirements:
* Must have a CDL-Class A license and having at least one year of proven safe driving experience.
* Have a valid REAL ID driver's license, U.S. passport, or federal ID. This role will service a military base facility where it is a federal requirement to have a valid REAL ID driver's license, U.S. passport, or federal ID to access.
* Preferred direct store delivery experience (DSD).
* You must successfully pass our drug test, MVR, and background check.
* FMCSA's Clearinghouse Registration required. Link to get started provided: FMSCA.
What You'll Need as a Driver CDL:
* Customer-oriented attitude, providing excellent support to key customers.
* Minimum one year of safe driving experience with no serious driving convictions. DOT requirement to check the last 10 years.
* Familiarity with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) regulations, as well as local, state, and federal requirements.
* Basic understanding of temperature-controlled food transportation.
* Proficiency in using a smart phone and electronic logging device (ELD) for logging positions and driving times. Able to use a scanner and log deliveries.
* Flexibility to adapt to changing routes and working schedules.
* Ability to work in outdoor weather conditions and varying temperatures.
Business Unit Summary
The United States is the largest market in the Mondel?z International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondel?z Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Transportation, International Logistics & Customs
Customer Service & Logistics
The Assistant Clinical Manager – Home Health, will evaluate nursing activities to ensure patient care, staff relations, and efficiency of service within the team. Act as a resource and support for clinical staff and facilitate collaborative teamwork on the unit and with ancillary departments. Oversee the Quality Program for the clinic and ensure that all standards are met, and keep procedural manuals and other necessary equipment up to date. This individual will serve as a backup to the Clinical Manager and will manage a caseload as needed for client coverage.
Essential Job Functions:
- Maintains clinical record documentation according to agency policy and procedures and state/federal regulation
- Ensures compliance with regulations and is available for federal and state licensure surveys
- Participates in Performance Improvement activities including but not limited to clinical record review, quality indicator monitoring, and quality management
- OASIS and/or coding experience is strongly desired
- Acts as a Preceptor to coordinate orientation and training for all RN Clinical new hires
- Provides ongoing training and educational opportunities for Clinical staff
- Serves as a senior member to all staff regarding quality improvement and documentation
- Oversees clinical orientation duties including documentation and quality improvement for all new health related employee
- Carry a caseload of patients, understand and perform the admission process plan of care
- Supervise RN, LPN, and HHA field staff as indicated.
Requirements:
- Active RN licensure in the state of the application
- Bachelor’s degree required
Preferred:
- Medicare skilled nursing experience
- Basic understanding of OASIS
- RN experience in health care (home health)
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
The Assistant Clinical Manager – Home Health, will evaluate nursing activities to ensure patient care, staff relations, and efficiency of service within the team. Act as a resource and support for clinical staff and facilitate collaborative teamwork on the unit and with ancillary departments. Oversee the Quality Program for the clinic and ensure that all standards are met, and keep procedural manuals and other necessary equipment up to date. This individual will serve as a backup to the Clinical Manager and will manage a caseload as needed for client coverage.
Essential Job Functions:
- Maintains clinical record documentation according to agency policy and procedures and state/federal regulation
- Ensures compliance with regulations and is available for federal and state licensure surveys
- Participates in Performance Improvement activities including but not limited to clinical record review, quality indicator monitoring, and quality management
- OASIS and/or coding experience is strongly desired
- Acts as a Preceptor to coordinate orientation and training for all RN Clinical new hires
- Provides ongoing training and educational opportunities for Clinical staff
- Serves as a senior member to all staff regarding quality improvement and documentation
- Oversees clinical orientation duties including documentation and quality improvement for all new health related employee
- Carry a caseload of patients, understand and perform the admission process plan of care
- Supervise RN, LPN, and HHA field staff as indicated.
Requirements:
- Active RN licensure in the state of the application
- Bachelor’s degree required
Preferred:
- Medicare skilled nursing experience
- Basic understanding of OASIS
- RN experience in health care (home health)
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.