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Customer Service Representative (Office and Administrative Support)

Boston 5 days ago

Job Description

We are currently looking for a motivated and friendly Customer Service Representative to join our team.

The ideal candidate will be responsible for assisting customers, answering inquiries, and ensuring a positive customer experience.

Key Responsibilities: Respond to customer inquiries via phone, email, or chat Provide accurate information about products and services Resolve customer complaints in a professional and timely manner Maintain customer records and update account information Collaborate with internal teams to address customer needs Requirements: High school diploma or equivalent Previous customer service experience is preferred Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment Basic computer skills

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