Operations Manager (E-commerce - Fashion)

About Us

We are a fast-growing, viral swimwear brand built for modern women and driven by a strong online community. As we continue scaling rapidly this year, we’re looking for an experienced Operations Manager to help strengthen and streamline our backend operations. This role is critical in supporting our growth by ensuring inventory, fulfillment, and logistics run efficiently across a large and expanding SKU catalog.

Role Overview

The Operations Manager will oversee day-to-day ecommerce operations with a strong focus on 3PL management, inventory accuracy, inbound logistics, and operational scalability. This role requires someone highly organized and detail-oriented who has experience managing high-SKU fashion or apparel brands and understands the operational complexities of scaling ecommerce fulfillment.

You will work closely with leadership, suppliers, and our 3PL partner to ensure our customers receive a seamless experience as the business continues to grow.

Full Time, In House M-F 7:30AM-3:30PM

Based at our HQ near Bee Cave

Key Responsibilities

• Manage and maintain the relationship with our third-party logistics (3PL) partner, ensuring SLAs, fulfillment accuracy, and shipping timelines are consistently met.
• Oversee inbound logistics and inventory intake, including coordinating shipments from manufacturers to the 3PL.
• Create and manage purchase orders (POs) and ensure inventory levels support ongoing demand and product launches.
• Manage a large and growing SKU catalog, ensuring product data, barcoding, and inventory tracking are accurate.
• Implement and maintain GS1 barcode standards across products and inventory systems.
• Monitor inventory forecasting and stock levels to prevent stockouts or overstock situations.
• Oversee returns processing within the 3PL, ensuring efficient workflows, accurate restocking, and clear reporting.
• Work cross-functionally with product, marketing, and leadership teams to support product launches and demand spikes.
• Identify operational bottlenecks and implement systems and processes to support scalable growth.
• Track and report on key operational metrics including fulfillment speed, return rates, and inventory accuracy.

Qualifications

• 3–4+ years of operations experience in ecommerce, ideally within fashion, apparel, or swimwear.
• Strong experience managing and collaborating with 3PL partners.
• Experience working with large SKU catalogs and high product variation environments.
• Solid understanding of GS1 barcoding standards.
• Experience managing purchase orders (POs) and coordinating inbound shipments.
• Familiarity with return processing workflows within 3PL environments.
• Strong organizational and problem-solving skills with attention to detail.
• Comfortable working in a fast-paced, high-growth startup environment.
• Strong Shopify experience.

What We’re Looking For

• A proactive operator who thrives in high-growth environments.
• Someone who can build scalable processes while maintaining attention to detail.
• A strong communicator who can coordinate across suppliers, logistics partners, and internal teams.
• A problem solver who can anticipate operational challenges before they impact customers.

Why Join Us

• Be part of a viral, fast-growing fashion brand entering a major growth phase.
• Opportunity to help build and scale operations from the inside.
• Work closely with leadership and play a key role in the company’s next stage of growth.
• Free bikinis.