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Service Delivery Manager, AV
Salary not disclosed
San Francisco, CA 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.



The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.




What You'll Do:





  • Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.

  • Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.

  • Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.

  • Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.

  • Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.

  • SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.

  • Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.

  • Ensure client satisfaction is maintained.

  • Ensure proper accounting of resources, bill rates, utilization and tracking is in place.

  • Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.

  • Contract Management for Internal Diversified Coordination & Deliverables.

  • Risk Management and Issue tracking.



Physical Working Environment/Location:





  • On Site, Office - San Fransico or NY

  • Role requires the ability to move 50-75lbs of equipment as needed.

  • Travel/Mobility necessary




What You'll Bring:



Education/ Certifications:





  • Bachelor's Degree or equivalent

  • Industry certifications such as ITIL, CTS, MS-Certs are an asset




Required Skills/Qualifications:





  • 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.

  • 5+ years of experience in onsite service delivery

  • 2+ years management, leadership of onsite service personnel + P&L responsibility

  • Familiarity with AV Systems and Meeting Support

  • Experience with recruitment, employee management, and general HR concepts preferred.

  • People leadership skills, technical capability, professionalism, self-motivation, self-discipline,

  • focus and attention to detail.

  • Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.

  • Experience working within a ticketing system and managing service tickets/incidents.

  • Ability to shift quickly between tasks in a fast-paced environment.

  • Ability to organize and schedule work & personnel effectively.

  • Experience working in a corporate environment is an asset.

  • Strong Microsoft Office skills are required (PPT, Excel especially).



Preferred Skills/Qualifications:



Industry certifications such as ITIL, CTS, MS-Certs



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
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AV Project Operations AV Field Implementation Manager
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 2 days ago


About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.



How You'll Contribute:



TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.



Location: Greater Toronto Area



What You'll Do:



Primary Duties and Responsibilities:





  • Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.

  • Assist in addressing performance of onsite resources and associates.

  • Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.

  • First point of escalation for Field Issues with the client.

  • Empowered to defuse and resolve onsite client issues.

  • Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.

  • Provide onsite support for integration issues.

  • Assist in development and deployment for Installation processes and standards.

  • Recommends training for future growth and development of team to ensure best in class.

  • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.

  • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.

  • Assist in developing growth plans for both process and operations staff to help ensure long term success.

  • Helps develop and ensures compliance in Quality Assurance program.

  • Field implementation and tracking of departmental goals and objectives.

  • Responsible for site activities related to Safety, Quality Control and QA.

  • Coordinates activities for service to ensure all systems requiring support are successfully included.

  • Final verification of preparedness for site activities.

  • Support fleet and/or delivery of tools and materials for field.

  • Maintain and track tooling/ test gear.

  • Site Surveys for projects and sales support.

  • Verification for commissioning readiness.

  • Review daily field reports for content and format.



Complexity:





  • Verification and Implementation of standards in how Diversified deploys.

  • Immediate point of escalation for job sites.



Decision Making Authority:





  • Feedback on Hires/Fires/Reviews.

  • Removal of personnel from jobsites.

  • Standard training and enforcement for Contractors.

  • Timesheet/PTO/Expense Verification.



Physical Working Environment:





  • Ability to visit multiple jobsites in assigned geography.

  • Must be able to lift 50 lbs.



Travel:



Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required



What You'll Bring:



Required Skills/Qualifications





  • 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.

  • Familiarity with a wide range of audio, video and networking equipment.

  • High level of experience in construction environments

  • Knowledgeable of low voltage electrical concepts.

  • Possess advanced AV installation skills.

  • Good verbal communication skills and good customer service skills.

  • Ability to diagnose, troubleshoot and resolve technical problems.

  • Preferred candidates hold CTS or CTSI certifications.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Medical and dental plan options to suit your family's needs

  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • Paid Time Off and Paid Holidays

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career site or email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.



We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Not Specified
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Media Sr Project Manager- Broadcast
🏢 Diversified
Salary not disclosed
Washington, DC 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:





  • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.

  • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.

  • Provides support and assistance to team members as needed in order help them be successful and get the job done.

  • Ensures appropriate and frequent communication between stakeholders.

  • Resolves destructive conflict.

  • Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects

  • Assumes ownership of individual projects and assignments

  • Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.

  • Develops and communicates project updates as required.

  • Provides constant monitoring of labor budgets.

  • Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.

  • Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.

  • Contracts with contractors when necessary.

  • Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.

  • Ensure quality and continuous improvement.

  • Coordinates transition of projects to later phase project teams.



Complexity:



Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:





  • Takes full ownership of project



    • Acts as the single point of responsibility and accountability for the project.

    • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.

    • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.

    • Demonstrates proactivity, responsiveness, and follow through.



  • Communicates decision options to stakeholders and manages those decisions.

  • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.



Physical Demands:



The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.



Travel:



Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.



Safety:



When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:





  • Maintain and wear appropriate PPE as the job and tasks require it.

  • Ensure hazards are addressed and rectified in a timely manner.

  • Participate in incident investigations and reporting.

  • Conduct safety walk-throughs on project sites.

  • Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.



What do we require from you?



Education/Certifications:





  • A PMP certification from the Project Management Institute is desired.

  • Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.



Required/Desired Knowledge, Experience and Skills:





  • 5+ years of experience as a project manager in media technology projects, especially in consulting.

  • Knowledgeable of broadcast operations and technologies.

  • Comfortable with hardware and software-based solutions.

  • Strong verbal and written communication skills.

  • Supervisory and people skills.

  • Ability to manage design/build projects for the Media business unit when not managing consulting projects.

  • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.



A project manager typically has these base skills.





  • Has a high level of both written and verbal communication skills.

  • Focused on clients and able to understand how they can use solutions to meet their business needs.

  • Approachable; works well on teams. Is a natural leader.

  • Delegates effectively.

  • Good at setting and managing people's expectations.

  • Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.

  • Excellent at planning.

  • Forecasts and manages risks.

  • Problem solver who can remain effective in tense situations.

  • 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.

  • Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.

  • Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.

  • Certified Scrum Master = a definite plus.

  • Proven track record of successfully completing engineering projects.

  • A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.

  • A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.

  • Detailed oriented, independent, self-starter

  • Exceptional time management skills with a track record for meeting deadlines

  • Excellent communication skills

  • Ability to analyze complex issues and communicate concise succinct messages

  • High level of problems solving and technical troubleshooting skill



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
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Marketing & Digital Communications Client Coordinator
✦ New
🏢 Diversified
Salary not disclosed
Midland, MI 10 hours ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

At Diversified, we partner with some of today's top organizations to deliver solutions that are leading tomorrow's technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team - from optimizing operating room efficiencies to enhancing enterprise collaboration across the world - we bring the best and brightest the industry has to offer to each and every project.



Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.



About the Role:



As a Client Coordinator, you'll play a key role in translating business needs into timely, effective marketing execution - helping bring the voice of the customer to life across our brands and markets.

This role is ideal for someone who thrives in marketing production and operations within a B2B2C environment. You'll work closely with internal clients, shared services, and external partners to deliver high-impact communications that support both business growth and customer needs.

We're looking for someone who can become a subject matter expert in the client's capabilities and marketing operations, with a strong understanding of our diverse portfolio and the markets we serve, including Beauty & Personal Care, Building & Infrastructure, Consumer Electronics, and Mobility & Transportation.

You'll help enable go-to-market execution through advanced personalization, segmentation, automation, and operational excellence - delivering targeted, timely, and customer-centric communications that support our strategic goals.

This role is based on-site in Midland, MI.

Primary Responsibilites:

Strategic Liaison & Project Management

* Serve as the primary connection between business teams (clients) and marcom production stakeholders.

* Help in executing strategic marketing plans into actionable communication tactics.

* Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met.

Digital Campaign Support

* Support end-to-end omnichannel campaign setup; including tracking, and end-to-end reporting.

* Upload leads to CRM and ensure proper data flow for campaign performance.

* Provide digital support for tradeshows and events, including pre- and post-event communications.

Content Development & Execution

* Coordinate and support a wide range of communication tactics:

o Email marketing campaigns (Eloqua)

o .com content enhancements and staging documentation

o Customer-facing collateral (digital and print)

o Internal communications

o Technical and marketing copywriting across all mediums

o Social media coordination and content development

Event & Administrative Support

* Assist with tradeshow logistics and coordination.

* Manage administrative tasks such as printing, asset tracking, and physical material handling.

Consultation & Best Practices

* Advise internal clients on production timelines, turnaround expectations, and best practices-especially as they relate to the client's systems and the unique needs of our specialty businesses.

* Educate teams on timelines, requirements, and workflows.

* Collaborate with creative teams to ensure brand alignment and visual consistency.

* Partner with global translation teams to support multilingual content.

Reporting & Governance

* Track time and project status for reporting and invoicing.

* Identify process improvement opportunities and support governance efforts to streamline execution.

Required Qualifications:

High School Diploma or GED

Associates or BA preferred

General Skills:

* Proactive, solution-oriented mindset

* Strong attention to detail

* Ability to manage time and meet deadlines

* Self-motivated and process-driven

* Comfortable working independently and collaboratively

* Ability to learn and apply technical language and claims

Project Management:

* Strong organizational and multitasking skills

* Ability to manage multiple priorities in a fast-paced environment

* Experience with Workfront or similar project management tools

* Ability to plan, execute, and deliver projects with minimal supervision

* Adaptability and focus under pressure

Communication:

* Excellent written and verbal communication skills

* Familiarity with industry terminology and marketing language

* Experience working with cross-functional teams and external agencies

Technology & Tools:

* Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)

* LAN shares

* Eloqua (email marketing platform) and CRM

* Adobe Suite Workfront (project management)

* Familiarity with Creative Studio processes

* Asset management systems

Preferred Qualifications:

* Background in B2B or B2B2C marketing communications

* Experience in marketing operations and administrative production support

* Familiarity with global marketing environments and cross-time-zone collaboration

At Diversified, our people are our most valuable asset, and we provide a global, diverse work culture, benefits, and resources to support you. We have a strong culture of internal career growth and our benefits package includes: Medical, Dental, Vision, and Life Insurance, 401k, PTO, and much more.

What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
AV Installation Technician
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:




The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary.



Location: Must live in the Washington DC - VA area.



What You'll Do:





  • Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards.

  • Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.).

  • Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents.

  • Solder and terminate connectors according to project specifications and accepted industry practices.

  • Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation).

  • Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation.

  • Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation.

  • Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met.

  • Represent Diversified professionally on active job sites, including client and construction environments.

  • Actively participate in ongoing training and skill development toward advancing technical proficiency.




Complexity:




This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors.




Decision Making Authority:




This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.




Physical Working Environment:




Physical Demands:




The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.




Travel:




Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.




What You'll Bring:



Education/ Certifications:




* High school or GED equal
* AVIXA CTS Certification is desired.
* Must have a valid drivers license and adhere to our insurance requirements
* OSHA 30 Certificate is highly desired. (NYC OSHA30 is desired)
* Other relevant certifications may be required or preferred based on the technology focus of the position.




Required Skills/Qualifications:





  • 1+ years as an associate technician and/or fabrication technician or related industry experience.

  • Proven ability to perform core AV installation tasks with minimal direct instruction.

  • Competency with hand tools, power tools, and installation materials required for AV integration.

  • Strong understanding of cabling types, termination techniques, and device mounting requirements.

  • Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings.

  • Comfortable working on ladders, lifts, and in construction environments.

  • Strong work ethic, attention to detail, and commitment to quality workmanship.

  • Effective communication skills and ability to collaborate within a project team.

  • Flexibility and adaptability to evolving site conditions and project priorities.







What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
AV Account Executive
✦ New
🏢 Diversified
Salary not disclosed
Houston, TX 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified's clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations.



***** Location: ideal candidate will be residing in the Houston area



What You'll Do:





  • Meet or exceed top line revenue and profitability targets for sales territory/portfolio.

  • Creates account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals.





  • Secure new sales opportunities in target markets/portfolios. Establishes strategic deals and leads with a solutions-based sales methodology.





  • Ensures sales standards are met by building strong industry relationships within targeted customers. Utilizes a deep understanding of customer technology applications.





  • Develops annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Reports and forecasts achievements to goals on a monthly and quarterly basis.

  • Drives opportunities that include cross selling of other Business Units products and services. Remains up to date on technology changes within the industry to identify areas of opportunity.





  • Maintain a strong working knowledge of solution offerings and technology changes within the industry.

  • Works closely with internal partners and stakeholders acting as the team leader for Diversified's delivery of proposals for client RFP opportunities. Functions as the lead customer relationship manager for accounts.

  • Ability to understand and identify buyer motivations and requirements across various Business Units and levels of the organization.

  • Strong understanding and ability to research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives.

  • Travels to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations.



Non-Essential Functions:





  • All other duties as assigned.



What You'll Bring:



Required Skills/Qualifications:





  • 3+ years of outside sales.

  • 2+ years of AV industry experience, preferred

  • Solution selling experience preferred.



Skills:





  • Experience working with CRM platforms. Sales Logic knowledge is a plus. Good working knowledge of MS Office.



Competencies:



Excellent verbal and written communication skills. Highly accountable and performance driven with a high level of integrity. Strong problem-solving ability and analytical acumen. Highly adaptable and high sense of urgency. Organization, time management and an entrepreneurial mindset. Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation.



Work Environment:



This position will travel 20% of time. Must be able to remain in a stationary position for 50% or the time. Occasionally will ascend/descend a ladder to service or install equipment. Must be able to lift 20 lbs. on a frequent basis.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Warehouse Associate Delivery Driver
✦ New
🏢 Diversified
Salary not disclosed
Sterling, VA 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



This full-time (40hr./wk.) position is responsible for the safe and timely transportation and delivery of equipment and materials as needed between Diversified warehouses and client job sites. Additionally, this position is responsible for the day-to-day activities of the warehouse. This position is accountable for the warehouse's inventory accuracy, organization, and control of incoming shipments, as well as the timely, properly documented execution of outgoing shipments, including RMAs. The position entails a service-oriented approach; proactively supporting local and global project teams with all warehouse activities is required, as well as the ability to collaborate and communicate with a variety of other departments and warehouses.



Warehouse location: Sterling VA



What You'll Do:





  • This position is required to deliver products and materials to job sites and between buildings.

  • Ensure that outbound shipping requests are processed in a timely manner and in accordance with project specifications, as well as Diversified
    shipping and inventory control procedures. Confirm all documentation and data entry is complete and accurate before releasing the shipment.

  • Maintain a safe and clean warehouse facility: breakdown boxes and control waste; store shipping pallets and other warehouse materials and equipment; follow procedures and inventory control processes; comply with safety policies.

  • Unload and receive deliveries: process receipt and/or electronically log all incoming packages, based on disposition. Qualify equipment/materials and store according to warehouse layout and project specifications.

  • Maintains inventory of shipping materials and supplies utilizing RF/ Scan Gun

  • Performs all computer functions necessary to track various aspects of goods.

  • Unpacks, examines, and routes incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Receives and processes all defective parts returned for replacement or credit.

  • Weigh, and label outbound shipments, including small package and freight shipments. Recommend cost-effective shipping procedures to staff
    members. Call for couriers in response to staff requests and notify appropriate project teams when incoming courier correspondence is received.

  • Reports defective materials or questionable conditions to the department supervisor



What You'll Bring:



Required Skills/Qualifications:





  • 1+ years of experience as a delivery driver; box truck experience preferred.

  • A valid driver's license and a good driving record.

  • Possession of a valid Medical Examiner's Certificate (Federal DOT MEC).

  • Must be able to obtain clearance through the DOT Federal Motor Carrier Safety Administration.

  • Ability to read, write and speak English, follow verbal instructions, and use simple math.

  • Ability to work a flexible schedule including arriving at warehouse at 5:00 -6:00 AM for early delivery

  • Ability to maintain accurate records of trips, inspections, and HOS logs for compliance and audits.





  • Ability to safely handle a 26' box truck in the DC/NYC environments.

  • Organizational skills applicable to loading & unloading trucks.

  • Knowledge of how to strap/secure loads within a truck for transport.

  • Ability to follow GPS driving instructions



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Project Manager - AV Systems Integration
✦ New
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 10 hours ago


About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.



How You'll Contribute:



A Project Manager (PM) isresponsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases for media and entertainment organizations, as well as corporate entities. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders.




The PM isresponsible for overseeing, and performing project management functions on all projects, budgets and scopes.The PM will act as the responsible person on their assigned projects and have direct control over all project activities. The Project Manager may also mentor other Project Managers with the company. The PM will generally be assigned to large, complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel.



Location: The Greater Toronto area.

What You'll Do:




Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM isresponsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.The majority of this employee's time will be spent managing projects andcommunicating with all project stakeholders.This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction.

Coordinates and communicates:





  • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.

  • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.

  • Provides support and assistance to team members as needed in order help them be successful and get the job done.

  • Ensures appropriate and frequent communication between stakeholders.

  • Resolved destructive conflict.

  • Designs, plans, and coordinates work teams with regard to installation projects

  • Assumes ownership of individual projects and assignments

  • Establishes and maintains communication with Account Executives, Directors, engineers, installation technicians, subcontractors, clients, etc.

  • Develops and communicates project updates as required.

  • Provides constant monitoring of labor, equipment and materials budgets.

  • Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.

  • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.

  • Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.

  • Contracts with contractors and other trades when necessary.

  • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.

  • Ensures quality and continuous improvement.

  • Coordinates training & turnover of projects to client, service department, & sales.



Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders.The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills.The SPM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.

Decision Making Authority:





  • Takes full ownership of project

  • Acts as thesingle point of responsibility and accountability for the project.

  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.

  • Manages and reports on the project's financials, including ensuring budget performance and profitability.Ensures timely and correct billings to client.

  • Demonstrates proactivity, responsiveness, and follow through.

  • Communicates decision options to stakeholders and manages those decisions.

  • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.



Physical Demands:

The physical demands described here are representative of those that may be met by an employee.The employee may be exposed to construction site conditions on a regular basis.Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites.The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site.The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas.The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects.Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision.When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Travel to job sites will make up 20-40% usually with the remaining time in an office or remote setting.

Safety:





  • Maintain and wear appropriate PPE as the job and tasks require it.

  • Ensure hazards are addressed and rectified in a timely manner.

  • Participate in incident investigations and reporting.

  • Conduct safety walk-throughs on project sites.

  • Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.



What You'll Bring:



Education & Certifications:





  • Associates/Bachelor's degree PREFERRED or equivalent experience.

  • AVIXA CTS Certification required or completed within 1 year of starting the position.

  • A PMP certification from the Project Management Institute, preferred.

  • Other relevant certifications may be required or preferred based on the technology focus of the position.



Required Skills/Qualifications:





  • A minimum of 2+ years of experience in systems integration is required, with 3+ years in project management.

  • Deep knowledge and experience with media and entertainment or broadcast systems.

  • A valid Ontario driver's license

  • Knowledgeable of low voltage electrical projects.

  • Strong financial background in project cost accounting.

  • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.



Preferred Skills/Qualifications:





  • 5+ years of experience in systems integration, with 5+ years in project management.

  • Strong verbal and written communication skills.

  • Supervisory and people skills.

  • Great people leadership skills.

What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Medical and dental plan options to suit your family's needs

  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • Paid Time Off and Paid Holidays

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career site or email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.



We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Not Specified
View & Apply
AV Installation and Support Services Technician
✦ New
🏢 Diversified
Salary not disclosed
Huntsville, AL 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The AV Installation and Support Services Technician is responsible for the installation, termination, testing, troubleshooting, and maintenance of low-voltage cabling systems, including voice, data, and video.



Assigned to Client and works full time from onsite location responsible for Installation and then maintaining the system after installation. Will conduct Preventive Maintenance and will assist with Service Tickets as needed. Will work with REMOTE support to troubleshoot Service Tickets as required.



This role ensures all work complies with industry standards and client requirements, with a focus on quality, safety, and efficiency. Technician will work onsite and will be responsible for preventive maintenance of the systems and will work with remote service technicians to address service tickets as needed.



What You'll Do:





  • Install, terminate, and test copper and fiber optic cabling for voice, data, and video systems.

  • Interpret blueprints, floor plans, and wiring diagrams to determine cabling requirements and optimal routing.

  • Perform troubleshooting and repairs on structured cabling systems and related hardware.

  • Ensure all installations comply with relevant standards.

  • Document all work performed, including test results and as-built drawings using BlueBeam.

  • Collaborate with project managers, engineers, and other trades to ensure successful project completion.

  • Maintain tools, equipment, and a safe, organized work environment.

  • Provide technical support and guidance as needed.

  • Participate in ongoing training to stay current with industry best practices and standards.

  • Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards

  • Oversee all field operations and report progress, status and issues.

  • Supervises the physical installation of a wide variety of technology into a wide variety of locations

  • Maintains all quality control on jobsite, checking all work from subcontractors and union trades. Managing any discrepancies in our standards

  • Able to read and understand functional design drawings and cable riser diagrams

  • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Manager

  • Able to build and wire custom panels from engineering drawings

  • Advanced Fiber optic cable handling, installation termination and testing

  • Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented

  • Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirements in this area)

  • Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.

  • Conduct routine Preventative Maintenance and logs as required.

  • Work with Remote support for service tickets that require escalation.



Complexity:



This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field technician in many situations and will be responsible for delegating work, working with remote support, and communicating with key stakeholders on behalf of the company. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.



Decision Making Authority:



This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the service manager, project manager and supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the service manager and company. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.



Physical Working Environment:





  • Work is performed in commercial, industrial, and construction environments.

  • May require working in confined spaces, on ladders, lifts, or at heights.

  • Must be able to lift and carry up to 50 lbs.

  • Exposure to varying weather conditions and construction site hazards.



Physical Demands:



The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.



Employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the client and Diversified. Use of PPE could be required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the client site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 50 pounds in construction areas.



The individual is regularly required to use keyboards, test equipment and controls required for installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.



Travel:



Travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee must possess a valid Passport for entry onto client site. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Occasional travel by airplane for out-of-town projects is required.



Safety:



Maintain and wear appropriate PPE as the job and tasks require it.



Ensure hazards are addressed and rectified in a timely manner.



What You'll Bring:



Education & Certifications:





  • High school diploma or equivalent required.





  • Must possess the E06 Limited Energy Systems License





  • OSHA 30 Certificate required

  • Must have a valid US Passport.

  • Must have a valid driver's license and adhere to our insurance requirements



Required Skills/Qualifications:





  • Minimum 2 years of experience in low-voltage or structured cabling installation.

  • Possess advanced AV installation skills

  • Familiarity with a wide range of audio, video and networking equipment

  • Proficient in the use of cable testers, hand tools, and power tools.

  • Ability to read and interpret technical documents and blueprints.

  • Must have knowledge of the following programs: Teams, Outlook, Excel, OneNote, BlueBeam/Adobe Reader

  • Willingness to travel to job sites as required.

  • Excellent troubleshooting and problem-solving skills.

  • Strong communication and teamwork abilities.

  • Good verbal communication skills and good customer service skills

  • Ability to diagnose, troubleshoot and resolve technical problems

  • Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 50lbs.



Preferred Skills/Qualifications:





  • Experience with Service Now preferred.

  • Experience with Software House preferred.





  • AVIXA CTS Certification is preferred.





  • AVIXA CTS-I Certification is highly encouraged





  • Installer (Level 1 or 2), Technician, or equivalent structured cabling certification preferred.

  • Additional certifications from recognized structured cabling governing bodies are a plus.



Other relevant certifications may be required or preferred based on the technology focus of the position



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Project Manager - AV Corporate
✦ New
🏢 Diversified
Salary not disclosed
Burbank, CA 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



We are seeking a skilled and reliable project manager to operate within one of our client ecosystems. Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our stakeholders. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will need to interface with Diversified project management teams, as well as other integrators. This person will be helping to constantly improve the established processes.



As the primary interface to the client, the project manager develops a strong long-term relationship. They manage all stakeholder relationships, including expectations, communications and satisfaction. This person will need to have advanced diplomacy and soft skills, organizational skills, and a strong attention to detail.



The Project Manager will be required to be on site Monday-Friday for eight (8) hours per day.



Onsite in the Los Angeles area.



What You'll Bring:





  • Coordinates and communicates with all project stakeholders and clients





  • Provides clear leadership and ownership for the project within the organization, including accurate and timely verbal and written communication and follow up.





  • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.





  • Provides support and assistance to team members as needed in order help them be successful and get the job done.





  • Ensures appropriate and frequent communication between stakeholders.





  • Resolves destructive conflict.





  • Designs, plans, and coordinates work teams with regard to installation projects





  • Assumes ownership of individual projects and assignments





  • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.





  • Develops and communicates project updates as required.





  • Provides constant monitoring of labor, equipment and materials budgets.





  • Provides and/or directs technical and administrative support to project team members.





  • Develops and maintains all related project schedules.





  • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.





  • Coordinates all drawings and documentation between all internal and external stakeholders.





  • Facilitates and directs design reviews to assure proper documentation in the field.





  • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.





  • Contracts with contractors and other trades when necessary.





  • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.





  • Ensures quality and continuous improvement.





  • Coordinates training & turnover of projects to client, service department, & sales.



What You'll Do:



Required Skills/Qualifications:





  • A minimum of 3 years of experience as a project manager in commercial construction trades and settings is required.





  • Familiarity with audio/video systems installations.





  • Strong skills to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders.





  • The skill of communicating both verbally and in writing to manage all these variables





  • High level of awareness, emotional intelligence and people management skills.





  • Ability to manage the forces of change in every project environment.





  • Ability to balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.





  • Knowledgeable of low voltage electrical projects.





  • Strong verbal and written communication skills.





  • Supervisory and people skills.





  • Ability and skills to diagnose and resolve complex technical, political, and people-related problems.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Associate Legal Counsel
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



This remote based Associate Legal Counsel position provides accurate and timely counsel to our sales and operations organizations to address and resolve legal issues, supporting commercial transactions and customer management. The successful candidate must have the ability to deal with complex matters while operating in a fast-paced environment, providing effective and practical counsel on a variety of commercial transactional legal matters.



What You'll Do:





  • The job responsibilities of the Associate Legal Counsel include:

  • Draft, review and negotiate a variety of commercial agreements, including domestic and international product and services agreements, vendor/dealer agreements, and strategic relationship agreements.

  • Provide legal advice on intellectual property issues, data protection, privacy, and regulatory compliance.

  • Collaborate with the sales and operations teams providing contract interpretation and support understanding and addressing legal and business concerns associated with commercial transactions.

  • Execute and maintain the company's business and contractor licenses, ensuring compliance and tracking renewals when and if needed as a backup on this task.

  • Assist in the development and monitoring of operational internal governance policies and authorities.

  • Provide legal support to purchasing, sales, finance, and various internal departments with a variety of legal matters ranging from subcontractor disputes, vendor related issues, and process improvement initiatives.

  • Support collection efforts.

  • Perform other legal tasks as directed by the General Counsel and leadership.



Required Skills/Qualifications:





  • Juris Doctor (J.D.) from an accredited law school.

  • Licensed to practice law and in good standing in one or more states.

  • 5+ years of legal experience in a law firm or corporate environment handling corporate law matters, with a focus on commercial transactions.

  • Strong understanding of intellectual property, data protection and privacy laws.

  • Excellent negotiation, communication, and drafting skills.

  • A high level of self-motivation with the ability to work independently with a commitment to client services and the ability to work collaboratively in a fast-paced and dynamic environment.

  • Superior attention to detail and accuracy.

  • Experience with common business software tools, such as Microsoft Office (Word, Outlook, PowerPoint, Excel).

  • Hands-on experience drafting, negotiating, and managing all aspects of commercial transactions. International and/or governmental contract experience helpful.

  • Fluency in English (written and spoken) required.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Regional Engineering Lead - AV/ Broadcast Media
🏢 Diversified
Salary not disclosed
Denver, CO 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle.



A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities.



Responsibilities include, but are not limited to:





  • Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth.

  • Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly.

  • Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources.

  • Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work.

  • Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle.

  • Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement.

  • Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs.

  • Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects.

  • Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers.

  • Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations.

  • Track, analyze, and act on key engineering performance metrics, including utilization, margin contribution, rework rates, schedule adherence, and client satisfaction, using data to drive continuous improvement.



Required Skills and Experience





  • Bachelor Degree Required, preferably in Engineering, Construction Management or related field.

  • 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility.

  • 3+ years of experience managing managers or leading large, multi-project technical teams.

  • AVIXA CTS, CTS-I, or CTS-D certification.
    Demonstrated success improving team performance and delivering measurable business results.

  • Experience developing, implementing, and enforcing engineering standards and processes at scale.

  • Strong understanding of the full project lifecycle from design through commissioning.

  • Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services.

  • Ability to read and interpret architectural drawings, system schematics, and technical specifications.

  • Financial acumen, including labor forecasting, project budgets, and margin impact analysis.

  • Strong problem-solving skills with a bias toward action and resolution.

  • Effective written and verbal communication skills suitable for executive-level engagement.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Market TechOps Leader
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The Market TechOps Leader is responsible for leading technical operations within an assigned market, overseeing project management and installation execution to ensure consistent delivery performance, financial results, and client satisfaction. This role serves as the primary operational counterpart to market Sales leadership, aligning delivery capabilities with pipeline demand and client commitments. Reporting to the Territory TechOps Leader, the Market TechOps Leader provides leadership for Project Managers, TechOps Leaders, and associated delivery teams. This role focuses on execution excellence, resource coordination, team development, and issue resolution while ensuring projects are delivered in accordance with established standards, schedules, and financial targets.



Location: Must living in the Sterling VA area



What You'll Do:



* Provide market-level leadership for technical operations, overseeing Project Managers and TechOps Leaders responsible for project execution and installation delivery.



* Partner closely with market Sales leadership to align delivery capacity, execution strategy, and resourcing with pipeline demand and client expectations.



* Ensure projects are executed on time, within scope, and in alignment with financial and quality targets.



* Monitor project performance across the market, identifying risks, delays, or cost issues and implementing corrective actions as needed.



* Enforce operational standards, processes, and workflows to drive consistency, quality, and efficiency across project teams.



* Coordinate resource utilization across projects, balancing workloads and supporting cross-project or cross-market needs when required.



* Serve as the primary escalation point for market-level delivery issues, including project performance, staffing challenges, and client concerns.



* Collaborate with Engineering, Configuration & Commissioning, and Fabrication leadership to ensure smooth handoff and execution across disciplines.



* Support project launch, execution, and closeout practices to ensure clarity of roles, expectations, and deliverables.



* Lead performance management, coaching, and development for Project Managers and TechOps Leaders within the market.



* Promote a culture of accountability, ownership, teamwork, and continuous improvement within market delivery teams.



What You'll Bring:



Required Skills/Qualifications:









    • 7+ years of experience in systems integration, AV delivery, project management, or related technical operations roles.

    • 3+ years of experience leading project managers, field leaders, or delivery teams.

    • Strong understanding of project management, installation, and field execution workflows.

    • Demonstrated ability to manage multiple concurrent projects and teams.

    • Experience driving delivery performance, quality, and financial results at the market level.

    • Strong communication, leadership, and problem-solving skills.





Preferred Skills/Qualifications:





  • Bachelor's degree in business, engineering, construction management, or related field.

  • Industry certifications such as PMP, CTS, CTS-I, or CTS-D.

  • Experience partnering closely with Sales leadership.

  • Background in operational improvement or change management initiatives.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
AV Design Engineer - Faith & Performance
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 2 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.



The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.



What You'll Do:





  • Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.

  • Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).

  • Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager

  • Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs

  • DE may have client interaction and contribute to the P and L performance.

  • Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.

  • Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.

  • Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education



What You'll Bring:



Education & Certifications:





  • High School Diploma or GED

  • Bachelor's Degree preferred



Required Skills/Qualifications:





  • 4+ years of professional live audio or video production experience as end user in relevant field

  • Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting

  • Ability to understand, synthesize and create AV system designs

  • Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points

  • Proficient in MS Office 365 and Apple Pages

  • Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.

  • A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications



Preferred Skills/Qualifications:





  • Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.

  • Detailed oriented, independent, self-starter

  • Exceptional time management skills with a track record for meeting deadlines

  • Excellent communication skills

  • Ability to analyze complex issues and communicate concise succinct messages

  • High level of problem solving and technical troubleshooting skills



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Video Production Specialist 1
✦ New
🏢 Diversified
Salary not disclosed
Midland, MI 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The main role of the Video Production Specialist I will be to help manage various video projects, assisting other Production Specialists or Webcast directors on behalf of a client to ensure project delivery, coordination of the production, video project details from concept/creation through completion via Multimedia editors, Field Production, Creative Director, and Distribution Support Team.



What You'll Do:





  • The Production Specialist I will be the liaison between the Production Specialist II or Account Specialist client and the creative department.

  • Must thrive in a team environment. The role is responsible for providing the team a timeline based on the project requirements. The Production Specialist I may also need to set timeline expectations with the team based on team capacity.

  • Will track status of project, reinforce timelines and maintain client expectation set; a main focus will be to keep team members on task based on identified timelines for completion.

  • Identify high priority projects and work to integrate priority to satisfy client requests.

  • Has the ability to research or request research from team members in support of client project for background, and development of storyboards and scripts.

  • Skilled in creative writing and copy development for digital, print, and video content.

  • Have a great working relationship with clients; update them proactively on projects.

  • Know where and how to get a video project completed; have a complete understanding of work processes, and work within the process to complete projects on time.

  • Initiate and request resources through the scheduling process to ensure appropriate resources are retained for all aspects of client production projects. To include coordinating client requests and production crew schedules; in house and freelance, through appropriate scheduling channels.

  • Has the ability to efficiently log video footage, search for footage and photos for projects, and search for in-house voice over talent as well as outside talent for freelance positions.

  • Provide complete estimates, budgeting information and maintain client communications and approvals for all projects.

  • Will also act as a production assistant, teleprompter operator, floor director, and other related crew members of productions as scheduled and required.

  • Other duties as assigned.



What You'll Bring:



Education & Certifications:





  • High School Diploma or GED

  • College Degree in Business Administration, Management or Communications preferred



Required Skills/Qualifications:





  • 1-3 years' experience in customer Service Arena, Video Broadcasting, Theatre, Event Planning preferably in a corporate environment as well as project management

  • This position requires an understanding of department technology and service offerings; business and office procedures; and the ability to adhere to documented policies and procedures.

  • The candidate must be computer literate with experience using Microsoft Office, Outlook and database software.

  • Must have the ability to multitask, with attention to detail.

  • Must be able to think on your feet, make decisions on your own and must be motivated.

  • The candidate must be a self-starter, someone who is able to work with a group as well as individually, in a corporate environment.

  • Effective and efficient quality of work is required.

  • This position also may expose the individual to a great deal of confidential information; it is important the individual understands the importance of being discreet.



Desired Skills/Qualifications:



Video Creation and Broadcasting, Marketing and Advertising experience



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
Installation Technician 2 - Santa Clara, CA
✦ New
🏢 Diversified
Salary not disclosed
Santa Clara, CA 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Job Summary:



The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary.



Primary Duties and Responsibilities:





  • Possess all skills from Associate Install Technician and most skills from the Associate Fabrication Technician job descriptions to install components and make modifications on site as necessary to complete the project

  • Physical installation of a wide variety of technology into a wide variety of locations.

  • Execute a wide variety of cabling terminations for all wire and connector types and ability to test completed terminations.

  • Support the preparation of equipment racks for staging of equipment wire lacing including installation of power strips, grounding bars, jack-fields, etc.

  • Able to read and understand functional design drawings as well as cable riser diagrams and all architectural drawings.

  • Able to assist in the mounting of base build equipment such as monitor mounts, ceiling speakers' microphones and projectors.

  • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime and may require regular overtime for extended periods to meet fabrication deadlines

  • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager, or Site Superintendent.

  • Able to build and wire custom designs from engineering drawings.

  • Fiber optic cable handling, installation termination and testing.

  • Can print and make minor corrections to cable labels.

  • Maintain an organized work environment specifically orderliness and cleanliness of the shop and jobsites.

  • Responsible for maintaining their toolkit, company vehicles and installation materials inventories. Keeping things clean, orderly and well documented.

  • Responsible for maintaining their personal licenses, certifications and qualifications. (some states have specific requirement in this area)

  • Maintain daily record of time worked on specific projects for timesheet entry and work performed reports



Complexity:



This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors.



Decision Making Authority:



This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.



Physical Working Environment:



Physical Demands:



The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.



Travel:



Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.

Job Qualifications:



Education/Certifications:





  • High school or GED equal

  • AVIXA CTS Certification is desired.

  • One or more years as an associate technician and/or fabrication technician or related industry experience.

  • Must have a valid drivers license and adhere to our insurance requirements

  • OSHA 30 Certificate is highly desired.

  • Other relevant certifications may be required or preferred based on the technology focus of the position.

  • Required/Desired Knowledge, Experience and Skills:

  • Familiarity with a wide range of audio, video and networking equipment

  • Knowledgeable of low voltage electrical concepts

  • Possess basic carpentry and/or installation skills

  • Proficient use and safety with power tools

  • Good verbal communication skills and good customer service skills.

  • Ability to diagnose, troubleshoot and resolve technical problems



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
AV Field Engineer- Mississauga, ON
✦ New
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 1 day ago


About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.



How You'll Contribute:



Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.



Location: Greater Toronto Area



What will you be doing?





  • Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.

  • Work to pre-commission sales in the office.

  • Communicate status to stakeholders on a regular basis.

  • Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.

  • Configure AV network and coordinate client network.

  • Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.

  • Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.

  • Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.

  • Maintain and grow certifications and technical knowledge.

  • All other duties as assigned.



What You'll Bring:



Education/ Certifications:





  • High School Diploma or GED Required

  • Associates and up preferred



Required Skills/Qualifications:





  • 3+ years' experience in a relevant industry, field installation and/or systems design experience preferred.





  • Ability to troubleshoot complex AV and network systems, strong familiar with MTR and Zoom Rooms

  • DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred

  • Control certification from one or more of the following manufacturers: QSC, Extron, Crestron

  • Proficiency in Microsoft Office



Preferred Skills/Qualifications:





  • Knowledge or familiarity with broadcast or hybrid conference-live event systems

  • Able to commission and troubleshoot using only a virtual connection to the system with onsite support

  • Achieve Extron AVE Associate

  • Audinate Dante Level 3

  • Biamp Tesira Server

  • Q-Sys Level 2 and Control 201

  • Extron Certified Control Professional

  • Shure Integrated Systems Level 1.

  • AVIXA CTS



Competencies:





  • Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills



Work Environment:





  • This position will primarily on a jobsite with some office work.

  • Employee will spend most of the day on their feet moving around the jobsite.

  • Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs.

  • Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision.

  • Frequent travel required.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Medical and dental plan options to suit your family's needs

  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • Paid Time Off and Paid Holidays

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career site or email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.



We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Not Specified
View & Apply
Design Engineer 2- Virtual, US
✦ New
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.



The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.



What You'll Do:





  • Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.

  • Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).

  • Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager

  • Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs

  • DE may have client interaction and contribute to the P and L performance.

  • Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.

  • Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.

  • Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education



What You'll Bring:



Education & Certifications:





  • High School Diploma or GED

  • Bachelor's Degree preferred



Required Skills/Qualifications:





  • 4+ years of professional live audio or video production experience as end user in relevant field

  • Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting

  • Ability to understand, synthesize and create AV system designs

  • Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points

  • Proficient in MS Office 365 and Apple Pages

  • Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.

  • A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications



Preferred Skills/Qualifications:





  • Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.

  • Detailed oriented, independent, self-starter

  • Exceptional time management skills with a track record for meeting deadlines

  • Excellent communication skills

  • Ability to analyze complex issues and communicate concise succinct messages

  • High level of problem solving and technical troubleshooting skills



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
View & Apply
AV Field Engineer
✦ New
🏢 Diversified
Salary not disclosed
Santa Clara, CA 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



The Field Engineer is responsible for executing defined commissioning, configuration, and validation tasks on-site, ensuring AV and networked systems meet established baseline standards. This role focuses on developing technical independence, deepening system knowledge, and reinforcing adherence to internal processes and quality expectations. The Field Engineer collaborates with project teams and continues to build troubleshooting and communication skills in live environments.



What You'll Do:





  • Perform hands-on commissioning and configuration of AV and networked systems under guidance.

  • Verify system functionality against engineering documentation and quality standards.

  • Troubleshoot basic to moderately complex AV and network issues in the field.

  • Communicate progress, challenges, and findings clearly to project managers and senior engineers.

  • Load and configure DSP, control, and video systems to project requirements.

  • Execute equipment validation, labeling, and configuration based on standards.

  • Document field modifications and participate in punch list resolution.

  • Support client testing and handoff preparation alongside a senior member of the Configuration & Commissioning team.

  • Collect and maintain industry and manufacturer certifications relevant to the role.

  • Support resolution of service tickets by troubleshooting and addressing issues as needed.



Physical Working Environment:



Associate will spend most of the day on their feet moving around the job site. Must be able to occasionally lift at least 40 lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Work may be performed in an active construction site requiring appropriate PPE.



Travel:



Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. 10% remote travel is required on a regular basis.



What You'll Bring:



Education & Certifications:





  • Associates/degree required and/or equivalent experience.

  • AVIXA CTS certification

  • Extron AV Associate

  • Audinate Dante Level 1



Required Skills/Qualifications:





  • 1-3 years of industry experience in AV integration

  • Strong understanding of signal flow, IP networking basics, and AV systems.

  • Proficient with Microsoft Office 365

  • Able to communicate with the project team concisely, consistently, and appropriately.

  • Familiar with MTR and Zoom Rooms.

  • AVIXA CTS certification

  • Extron AV Associate

  • Audinate Dante Level 1

  • DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS

  • Control certification from one or more of the following manufacturers: QSC, Extron, Crestron

  • Must be able to lift 40lbs.



Desired Skills/Qualifications:





  • Self-starter and requires little direct oversight to perform tasks

  • Experience deploying Microsoft Teams Rooms or Zoom Room solutions.

  • Experience performing onsite system validation and punch list closure.

  • Experience working on active construction sites with field safety practices.

  • Demonstrates strong interpersonal and customer-facing communication skills.

  • Field installation and/or system design experience

  • Knowledge or familiarity with broadcast or hybrid conference-live event systems

  • Able to commission and troubleshoot using only a virtual connection to the system with onsite support

  • Audinate Dante Level 2

  • Biamp Tesira Server

  • Q-Sys Level 2 and Control 201

  • Extron Certified Control Professional

  • Shure Integrated Systems Level 1



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



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Associate Field Engineer- Mississauga, ON
✦ New
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 10 hours ago


About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.



How You'll Contribute:



Under immediate or close supervision, the Associate Field Engineer will assist other team members in organizing and configuring equipment for effective implementation on client sites. Facilitates remote commissioning in the shop or on site. Continual focus on learning and improvement.



What You'll Do:





  • Pre-commission systems in the office by organizing equipment per room or sub-system; unbox and assemble as needed to configure
    and test all equipment before shipping to site; package kits for installation on site.

  • Support commissioning AV systems at client sites by assisting in optimizing all the settings in the equipment to ensure the system
    is operating as designed according to scope and drawings.

  • Perform programming and configuration loading and testing, debugging control system with remote programmer.

  • Assist with network configuration implementation.

  • Grow certifications and technical knowledge.



What You'll Bring:



Education/ Certifications:





  • High School/GED



Required Skills/Qualifications





  • Ready to learn and follow directions

  • Audinate Introduction to IP-Networking for AV-Systems

  • Extron AV Associate

  • Able to troubleshoot basic AV and network systems



Preferred Skills/Qualifications:





  • AVIXA CTS

  • Proficient with Microsoft Office 365

  • Field installation and/or AV experience

  • DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS

  • Control certification from one or more of the following
    manufacturers: QSC, Extron, Crestron



Employee will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb
ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be
able to hear.



Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence.
Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a
2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis



Work may be performed in an active construction site requiring appropriate PPE.

What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Medical and dental plan options to suit your family's needs

  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • Paid Time Off and Paid Holidays

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career site or email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.



We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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