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Manhattan Active WMS Tech Analyst Direct Hire Remote

Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.

You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.

What You’ll Do

• Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
• Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
• Create, deploy, monitor, and manage MAWM extension packs using ProActive
• Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
• Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
• Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
• Collaborate with IT, QA, and business teams on test planning and execution
• Produce and maintain technical documentation, including:
• Configuration and extension specifications
• System architecture diagrams
• Integration mappings and API documentation
• Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
• 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
• Proven experience deploying and managing MAWM extensions using ProActive
• Strong expertise in:
• Manhattan Configuration Tools & Config Director
• API development and integration (REST, JSON/XML)
• Postman scripting and testing
• Experience integrating MAWM via MIF with external systems (ERP, TMS)
• Solid understanding of warehouse operations and supply chain processes
• Excellent analytical, problem‑solving, and troubleshooting skills
• Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

• Experience supporting distribution centers or warehouse environments, especially in:
• Food & Beverage
• Pharmaceuticals or other regulated industries

Why This Role

• 100% remote opportunity (within select states)
• Direct impact on enterprise‑level warehouse technology
• Collaborative, cross‑functional environment
• Opportunity to work deeply with a modern Manhattan Active platform