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IT Support Technician
Job Description
Position Overview
We are seeking three contract technicians to support a large-scale Windows 11 rollout and IGEL device replacement project within a healthcare environment. This engagement will focus on upgrading workstations, replacing legacy devices, and providing end-user support to ensure a smooth transition.
The contract is expected to run April through September and will play a key role in ensuring devices are properly deployed, configured, and supported across the organization.
Key Responsibilities
- Assist with Windows 11 deployment and workstation imaging
- Perform hardware replacements and workstation setup
- Provide hands-on support to end users during device transitions
- Troubleshoot basic hardware, OS, and deployment issues
- Ensure devices are properly configured according to organizational standards
- Document device replacements and deployment activities
- Work closely with IT teams to ensure smooth rollout across departments
Required Qualifications
- Experience supporting Windows 11 deployments
- Experience with device imaging and workstation setup
- Experience performing hardware replacements and upgrades
- Strong end-user support and troubleshooting skills
- Ability to work in a fast-paced deployment environment
Preferred Qualifications
- Experience supporting healthcare or large enterprise environments
- Previous experience with large-scale device rollouts or refresh projects
Additional Details
- Contract Length: April – September
- Number of Openings: 3 Contractors
- Environment: Healthcare