Senior Program Manager

Job Title: Senior Program Manager

Duration: 9-12 months Contract

Location: Atlanta, Georgia 30339

Job Profile Summary

• The Senior Program Manager will be responsible for leading the planning, structuring, and execution of high-priority strategic initiatives across the organization.
• This role will operate in environments with evolving scope and will be expected to define workstreams, develop execution plans, and drive alignment across cross-functional stakeholders, including executive leadership and external partners.
• Reporting to senior executive leadership, this role is responsible for end-to-end ownership of complex programs, including program design, roadmap development, execution management, and delivery of outcomes aligned to organizational priorities.
• Responsibilities include developing program plans, internal scope of work proposals, managing multiple concurrent initiatives, and driving implementation of operational solutions.
• The Senior Program Manager is accountable for ensuring that initiatives are structured effectively, executed within defined timelines and resource constraints, and deliver intended outcomes. This role will serve as a key partner to executive leadership, providing visibility into program progress, identifying risks, and framing decisions to support effective execution.

Core Values

This position requires a high degree of Collaboration multiple internal domains to ensure alignment with Client's executives and external reporting entities. The role requires Courage to drive performance excellence in a matrix reporting environment, and Agility to implement and deploy new measures and new models of care, and Respect for colleagues in service of accomplishing highly integrated objectives.

Responsibilities:

• Define program scope, workstreams, and execution approach in collaboration with executive leadership, particularly in environments where requirements may not be fully defined.
• Develop and maintain comprehensive program roadmaps, timelines, and milestone tracking across multiple concurrent initiatives.
• Demonstrate strong critical ‐ thinking abilities and a solid foundation in broad business fundamentals, with a proven capacity to analyze and solve complex problems.
• Experienced in reviewing and evaluating project cost estimates.
• Lead and drive cross-functional teams to ensure alignment, accountability, and forward progress across stakeholders.
• Identify dependencies, risks, and gaps in execution plans and proactively develop mitigation strategies.
• Facilitate coordination across internal stakeholders and external partners, including consultants and vendors, as applicable.
• Support evaluation and coordination of operational processes, systems, and vendor solutions required to enable program objectives.
• Identify resource needs across impacted functions and support planning efforts to align staffing and operational capacity with initiative requirements.
• Frame key decisions, tradeoffs, and recommendations for executive stakeholders to enable timely and effective decision-making.
• Establish and lead governance structures, including working sessions, program reviews, and executive update meetings.
• Ensure accurate and comprehensive documentation of program plans, decisions, timelines, and resource allocation.
• Monitor program performance against defined milestones and adjust execution plans as needed to ensure delivery.
• Appropriately escalate risks, issues, or decisions that may impact timelines or outcomes to executive leadership.
• Other duties as assigned.

Work Experience

• 8+ years of project or program management experience leading complex, cross-functional initiatives, preferably within a healthcare or healthcare services environment.
• Demonstrated experience operating in ambiguous or early-stage initiative environments where structure and execution plans must be defined.
• Experience leading large-scale operational initiatives with executive visibility and stakeholder complexity.
• Prior experience in healthcare operations, healthcare staffing, or related operational environments preferred.
• Proven success managing multiple initiatives or a program of work simultaneously.
• Experience working closely with executive leadership and external partners.
• Experience with commonly recognized project management methodologies including Agile, Kanban, Lean, or similar frameworks.

Knowledge, Skills, and Abilities

• PMI or PMP certification preferred (or required, based on internal standards).
• Exceptional interpersonal skills with the ability to build collaborative relationships and influence outcomes without direct authority.
• Strong strategic thinking, problem-solving, and analytical skills.
• Ability to operate effectively in fast-paced, evolving, and ambiguous environments.
• Strong organizational skills with the ability to manage multiple priorities and complex initiatives simultaneously.
• Excellent communication skills, including the experience presenting to C-suite level executives and facilitate decision-making discussions.
• Ability to identify risks, dependencies, and operational constraints and proactively drive resolution.
• Strong documentation, program tracking, and reporting capabilities.
• Advanced knowledge of MS Office Suite (Word, Excel, Outlook, PowerPoint); experience with project management tools (e.g., Smartsheet) preferred.

Education

• Bachelor's Degree in Business Administration, Healthcare Administration, Project Management, or related field.
• Master's Degree preferred.

Certificates And Licenses

PMI or PMP certification, required.