Cypress Hcm Remote Jobs Near, ME Jobs in Usa

24 positions found

Marketing Planner, Category Marketing
🏒 Cypress HCM
Salary not disclosed
Coraopolis, PA 6 days ago
The Marketing Planner for Category Marketing will support the strategy development and execution of Licensed marketing campaigns. This position will focus on fostering collaborative relationships with cross-function partners including Merchandising, Creative, Media, E-Comm, Store Operations, Legal, and Visual, as well as vendor & agency partners. The planner will facilitate the day-to-day management of a campaign through execution to ensure alignment with the overarching campaign goals.

Responsibilities

Development of campaign elements

  • Partner with Director of Category Marketing to develop go-to-market strategies across relevant categories and assortment programs
  • Provide category-level insight for DICK’S campaigns through brainstorming, collaboration on insights and historical learnings
  • Collaborate with creative, ecomm, merchandising and others to develop messaging by channel
  • Co-author briefs, marketing materials, and strategic presentations to facilitate on-strategy and on-budget marketing programs
  • Aid in the development of the marketing strategy for each league playoff and manage the execution of those plans

Development of vendor partnership campaign integrations

  • Manages the day-to-day relationship with national and global vendors, including media planning, event activation, content access and more.
  • Lead weekly partnership meetings, serving as the point of contact between the vendor partners and marketing department for the execution of all campaign elements
  • Oversee coordination of assets required from partners to support marketing strategies
  • In partnership with media team, develop and present over and above opportunities to partners that focus on driving awareness and incremental ROI for the category

Campaign Management

  • Build and maintain master marketing calendar representing full-funnel marketing approach, including but not limited to: Paid, owned and earned media, event activations, vendor collaborations and year-over-year investment variances
  • Manage development of content needed on an annual and quarterly basis to inform photo shoots and creative refreshes

Compensation: $25 - $33.78 per hour

ID#: 3337

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Loss Prevention Project Specialist
🏒 Cypress HCM
Salary not disclosed
Coraopolis, PA 6 days ago
Duties

  • The Salesforce Administrator for the ThinkLP Loss Prevention platform is responsible for the configuration, optimization, and continuous enhancement of the ThinkLP environment used across the organization.
  • This role acts as both a technical expert and a strategic partner within Loss Prevention, helping design tools, workflows, and cross-functional solutions that strengthen operational efficiency, support investigations, improve compliance, and elevate the end?user experience.
  • The ideal candidate has a unique blend of Salesforce expertise and Loss Prevention operational knowledge, enabling them to understand store-level realities, customer experience impacts, investigative workflows, and the broader retail ecosystem. This combination ensures effective deployment of new tools and the development of ThinkLP as a centralized, scalable, cross-functional platform.

Compensation

  • $22-27/hr Wβ€”2

Req ID

  • 3346-1

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Manufacturing Engineer
✦ New
🏒 Cypress HCM
Salary not disclosed
Burlington, WA 10 hours ago
Research Engineer

Summary Of Position

The Research Engineer I supports research and development initiatives by conducting hands-on experiments, collecting and analyzing data, and assisting in process improvements. This entry-level role is ideal for candidates with a strong technical foundation who are eager to develop expertise in advanced manufacturing and product testing environments.

Responsibilities

  • Conduct experiments as directed and execute testing with limited oversight.
  • Collect, process, and validate data to ensure accuracy and integrity.
  • Utilize Excel for data analysis, reporting, and documentation.
  • Operate and maintain laboratory and production equipment.
  • Support continuous process improvement initiatives within R&D.
  • Assist with projects, taking ownership of defined tasks and potentially leading one to two smaller-scale projects.
  • Collaborate with team members to execute research and development objectives.
  • Learn from senior engineers while providing guidance to interns as needed.
  • Implement established R&D procedures and document findings through reports and technical notes.

Qualifications:

  • Strong analytical and problem-solving abilities.
  • Ability to follow established protocols and work effectively within a team environment.
  • Proficiency in Microsoft Excel; familiarity with additional technical software is a plus.
  • Passion for innovative technology and continuous improvement.
  • Demonstrated ability to collaborate effectively in a team-based research environment.
  • Adaptability, curiosity, and willingness to thrive in a dynamic R&D setting.

Education and Experience:

Required

  • Bachelor’s degree in Engineering, Chemistry, Physics, or a related technical field.
  • Hands-on experience in an R&D or manufacturing setting (internship or academic laboratory experience acceptable).

Preferred:

  • Familiarity with advanced manufacturing processes or materials science.
  • Basic troubleshooting skills for laboratory or production equipment.

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Quality Assurance Specialist
✦ New
🏒 Cypress HCM
Salary not disclosed
Tustin, CA 10 hours ago
This is an exciting opportunity to join a growing company that focuses on precise, early detection of emerging diseases. The Quality Assurance Specialist ensures products, processes, and documentation meet established quality standards and comply with applicable regulatory requirements. This role blends regulatory submissions and strategy with quality system implementation, auditing, and continuous improvement to support product approvals, market access, and patient safety.

Responsibilities

  • Develop, implement, and maintain the Quality Management System (QMS).
  • Plan, conduct, and coordinate internal and supplier audits to ensure compliance with regulatory and accreditation standards (e.g., CLIA, CAP).
  • Manage document control, change control, CAPA, nonconformance management, complaint handling, and MDR/Vigilance activities.
  • Coordinate proficiency testing programs and analyze results to identify trends and improvement opportunities.
  • Ensure all required regulatory licenses and accreditations remain current.
  • Maintain quality documentation, SOPs, and laboratory testing procedures.
  • Prepare, analyze, and present quality metrics and reports for management review.
  • Train and onboard new personnel; review training documentation and monitor ongoing competency of testing staff.
  • Maintain working knowledge of laboratory protocols, specimen processing, equipment operation and maintenance, and data analysis.
  • Review and approve product labeling, packaging, promotional materials, and technical documentation for regulatory compliance.
  • Monitor changes in global regulations, standards, and guidance; assess impact and recommend updates to internal processes.
  • Partner with cross-functional teams (R&D, manufacturing, engineering, clinical, marketing) to embed quality and regulatory requirements early in product development.
  • Lead or support management reviews, regulatory and quality training programs, and continuous improvement initiatives.
  • Prepare, submit, and maintain regulatory filings, documentation, and reports.
  • Coordinate with regulatory and accreditation bodies to support product approvals, certifications, and inspections.
  • Ensure compliance with internal health and safety policies; report and address violations as required.
  • Participate as an external auditor on College of American Pathologists (CAP) inspection teams, as required by the CAP accreditation program.

Requirements And Desired Experience

  • Bachelor's degree (required) in life sciences, biology, chemistry, engineering, pharmacy, or related field; Master's a plus
  • 3+ years of laboratory experience, including experience with audits, compliance systems, and regulatory submissions.
  • Strong knowledge of key regulations and standards: FDA QSR (21 CFR Part 820/211), ISO 13485/9001, EU MDR/IVDR, GMP, ICH guidelines, etc.
  • Working knowledge of relevant regulatory frameworks
  • Professional certification is a plus (i.e, Regulatory Affairs Certification – RAC, ASQ Certified Quality Auditor – CQA).
  • CLS Generalist or CGMBS license preferred
  • Proven knowledge of quality assurance terminology, software, methods, and tools.
  • Previous experience with Laboratory Information Management Systems is preferred.
  • Proficient in QMS software (i.e. MediaLab, TrackWise, MasterControl or similar)
  • Strong analytical, problem-solving, and decision-making skills.
  • Experience in compliance and/or regulatory and knowledge of laboratory standards and regulations
  • Experience with Microsoft Office Suite; Word, Outlook, Excel
  • Excellent written and verbal communication skills for agency interactions, technical writing, and cross-functional collaboration.
  • Able to effectively present information and respond to questions from various stakeholders

Compensation (DOE): $80,000 - $95,000 annual salary

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Event Specialist
🏒 Cypress HCM
Salary not disclosed
Scottsdale, AZ 5 days ago
In this position you will be responsible for meticulously planning and coordinating our participation in trade shows and events. You will work closely to ensure the successful execution of trade shows, from signing up for the event, to asset shipping and post-event analysis. Your attention to detail and organizational skills will be vital in making each trade show a memorable and impactful experience.

Key Responsibilities

Trade Show Planning:

  • Collaborate with the Event director to understand event objectives and goals.
  • Register for appropriate trade shows and events that our industry and sales team select to attend.

Booth Design and Asset Management:

  • Coordinate the production of booth assets, including graphics, promotional materials, and giveaways that have been created by our in-house creative team.
  • Ensure all booth assets are packed, shipped, and stored correctly for each event.

Logistics and On-Site Support:

  • Manage all logistical aspects of trade show participation, including booth and collateral shipping, and sending detailed event logistics email to attendees.
  • Coordinate with vendors, contractors, and venues to ensure a seamless event experience.
  • When traveling to an event: Troubleshoot any on-site issues and oversee the smooth operation of the booth during the event, supervise labor during setup.

Budget Management:

  • Help manage event budgets, tracking expenses and providing regular reports to event director.
  • Identify cost-saving opportunities without compromising the quality of the event.

Qualifications

  • Exceptional organizational skills and attention to detail.
  • Strong project management abilities, including the ability to multitask and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Willingness to travel to trade show locations as required.
  • Creative problem-solving skills and ability to adapt to changing circumstances.

Compensation: $35 - $31 per hour

ID#: 36865115

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Sr. Client Marketing Manager, Buyer & Seller Programs
🏒 Cypress HCM
Salary not disclosed
Austin, TX 5 days ago
As our Senior Client Marketing Manager, Buyer & Seller Programs, you will play a critical role in bringing our marketing strategies to lifeβ€”executing high-impact initiatives that connect homebuyers and sellers with top real estate professionals. Working cross-functionally, you will help ensure our programs are well-planned, flawlessly executed, and continuously optimized to drive engagement, lead generation, and conversion.

Without you, we risk missing critical opportunities to strengthen the bridge between consumers and real estate professionals. With you, we’ll create seamless, high-converting marketing campaigns that help real estate professionals grow their businesses while delivering exceptional value to buyers and sellers.

As the Senior Client Marketing Manager, Buyer & Seller Programs, you will be responsible for the planning and execution of marketing initiatives that drive engagement and lead conversion for homebuyers and sellers. You will work cross-functionally with Product, Sales, Customer Success, and Demand Generation teams to implement marketing programs that align consumer experiences with our tools and services. Your focus will be on executing key marketing cycles, ensuring programs are optimized for performance, and driving measurable impact for both real estate professionals and the buyers and sellers they serve.

Key Responsibilities

  • Lead and support client marketing cycles for Listing/Seller initiatives, driving targeted campaigns that generate high-quality seller leads for top real estate professionals.
  • Lead and support client marketing cycles for Buyer initiatives, leveraging lead-generation products, demand generation strategies, and sales collaboration to grow quality buyer leads.
  • Lead the end-to-end execution of client webinars and educational programs, from initial content planning and curriculum design to driving high-volume attendance through targeted marketing campaigns.
  • Partner cross-functionally to support product launches and programs that align consumer experiences with client-facing products and other key initiatives.
  • Optimize client and consumer journeys, identifying opportunities to create seamless and high-impact touchpoints between buyers, sellers, and real estate professionals.
  • Collaborate with Demand Generation, Sales, and Product teams to ensure alignment across all marketing efforts, driving measurable improvements in conversion rates and customer satisfaction.
  • Analyze program performance, track KPIs such as lead retention rates and NPS scores, and use data to refine and optimize future marketing strategies.

Qualifications

  • 8+ years of experience in B2B or B2B2C marketing, with a focus on lead generation, customer engagement, or lifecycle marketing.
  • Bachelor's degree or equivalent experience.
  • Proven ability to develop and execute marketing programs that drive customer acquisition, engagement, and retention.
  • 4+ years experience in real estate, proptech, fintech, or a related industry, with a deep understanding of buyer and seller dynamics.
  • Strong analytical skills and experience using data to optimize marketing programs and improve performance metrics.
  • Exceptional communication and storytelling abilities, with a knack for crafting compelling messaging that resonates with customers.
  • Experience working cross-functionally with Sales, Product, and Customer Success teams to execute high-impact marketing initiatives.

It Would Be Nice If…

  • You’ve successfully launched and scaled marketing programs that connect consumers with professionals in a marketplace or platform-based business.
  • You have experience working with CRM and marketing automation tools.
  • You’ve led initiatives that improved customer NPS scores, lead conversion rates, or engagement metrics.
  • You have a passion for real estate and a strong understanding of how agents and brokers grow their businesses.

Compensation: $50 - $69 per hour

ID#: 37005985

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Senior Procurement Specialist
✦ New
🏒 Cypress HCM
Salary not disclosed
Hayward, CA 1 day ago

As a Procurement Specialist, you will be the first point of contact for our business teams. Embedded in a dedicated pod, you'll manage purchase orders, track requests, facilitate supplier onboarding, and ensure procurement flows seamlessly through systems and approvals.


This is a hands-on, detail-oriented role where you'll work closely with cross functional partners (e.g sourcing, supply chain, finance) to translate requests into clean procurement transactions and keep momentum. You will report to a Sourcing Category Lead and work alongside other specialists, logistics, and front-end systems support.


This role provides embedded, hands-on, high-quality procurement support for some of the most complex and fast-moving programs in the world. By sitting close to teams, Procurement Coordinators:

  • Ensure suppliers are onboarded quickly, POs flow without error, and shipments arrive on time.
  • Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency, maximizing end-user experience.
  • Deliver proactive order tracking and improved visibility for stakeholders.
  • Drive efficiency through standardized buying, automation opportunities, and cost-reduction practices.


What You Will Do

  • Serve as the embedded procurement partner to business teams, providing responsive, high-quality support on intake and order management.
  • Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency.
  • Enter and manage POs/orders in Zip/Oracle; ensure coding is correct and approvals flow smoothly.
  • Facilitate supplier onboarding - gather vendor docs, coordinate approvals, and track until active; escalate delays with context and solutions.
  • Partner with Legal, Security, and other cross-functional partners to ensure contracts, NDAs, and compliance checks don't stall procurement.
  • Escalate blockers, approval delays, or scope questions to sourcing managers or functional partners
  • Assist with contract and SOW workflows by ensuring correct templates, approvals, and documentation are used
  • Monitor and proactively track physical goods orders and deliveries with suppliers and logistics partners, keeping stakeholders informed at every stage.
  • Maintain data accuracy across procurement systems (Zip, Oracle, PLM) for spend, supplier, and delivery info.
  • Promote consistency and efficiency by spotting opportunities for standardization and aggregation of purchases.
  • Communicate proactively with sourcing, supply chain, and finance stakeholders, tailoring your approach to ensure clarity and alignment.
  • Generate reports/dashboards on order status, cycle times, and onboarding SLAs for your pod.
  • Document and refine workflows to simplify repeat transactions and improve efficiency.
  • Identify and bring forward ideas to improve processes, reduce friction, and scale procurement support - including opportunities to leverage automation and AI tools where possible.


You Might Thrive in This Role If You

  • Bring 4+ years in procurement coordination, sourcing support, purchasing operations, AP/finance ops, or supply chain support.
  • Have experience with procurement systems (Zip, Oracle, NetSuite, SAP, Coupa, Ariba, etc.).
  • Excel at attention to detail and accuracy in data entry and approvals.
  • Are service-oriented and responsive - you like being embedded with teams and helping them move fast.
  • Thrive in ambiguous, fast-moving environments with shifting priorities.
  • Communicate clearly, escalate when needed, and adapt your approach to different audiences.
  • Take pride in keeping teams moving forward by coordinating requests and resolving blockers quickly.


Pay Rate: $70-$85/hour on W-2

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Vendor Security Support Coordinator, 2627-1
✦ New
🏒 Cypress HCM
Salary not disclosed
Los Angeles, CA 1 day ago
About The Role

Our Workforce Security team is seeking a contract professional to support our Vendor Security Program (VSP), with a primary focus on the coordination and operational management of third-party and vendor-related security support requests. Reporting into the Workforce Security team, you will work closely with security, privacy, governance, and business stakeholders to ensure requests are triaged, tracked, and communicated efficiently.

Requests may include technical reviews for engineering vendors, compliance and governance checks, and general vendor onboarding or integration support. You will not be responsible for performing technical reviews, but you will coordinate, convey outcomes, and ensure stakeholders are kept informed throughout the process. You will also provide key insights into optimizing our Business Process Engineering

This is a focused, hands-on role designed to provide essential support and accountability for our vendor security operations over an initial six-month period.

Key Responsibilities

  • Coordinate the intake, triage, and assignment of security-related requests for corporate and engineering vendors
  • Track and manage the health and status of ongoing requests, ensuring timely progress and accountability with supporting teams
  • Clearly and effectively communicate status, requirements, and outcomes to internal stakeholders, including security engineers, IT, procurement, legal, and business units
  • Serve as a point of contact for the Workforce Security team’s vendor security operations, facilitating alignment of requirements, status and updates
  • Suggest and implement improvements to processes, documentation, and light automations that support the role
  • Manage multiple concurrent requests from numerous and different areas of the corporate environment

Skills For Success

  • Excellent written and verbal communication skills, with the ability to convey technical details, process expectations, and security context to a variety of audiences
  • Demonstrated ability to manage and coordinate multiple ongoing projects or requests in a fast-paced, complex environment
  • Knowledge and experience in the areas of Business Process Engineering (BPE)
  • Broad familiarity with information security disciplines and topics in the areas of Governance, Risk, and Compliance (GRC), Corporate Security, Product Security, and Infrastructure Security
  • Willingness to learn the basics of technical, compliance, and governance-related vendor requests; willingness to be proactive in requesting personal clarity and support as necessary
  • Experience with Jira and Google Workspace; ability to support or develop light automations (e.g., basic scripting in Python or JavaScript, workflow automations)
  • Strong attention to detail and accountability in tracking and following up on operational tasks
  • Ability to work collaboratively across numerous teams and adapt to evolving priorities and contexts
  • Experience working on an operations team
  • Experience with Third Party Risk Management (TPRM) is a plus

Pay Rate Range

  • $85-95/hr.
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Supply Planning Coordinator
✦ New
🏒 Cypress HCM
Salary not disclosed
Irvine, CA 1 day ago

How You'll Make An Impact:

  1. Analyze key data setsβ€”including global inventory, demand and supply signals, intercompany transfer orders, and open ordersβ€”to identify root causes of order fulfillment delays.
  2. Partner with cross?functional teams such as Supply Planning, Manufacturing, Logistics, and Customer Service to resolve issues contributing to past?due orders.
  3. Build and maintain reporting that highlights trends in past?due orders, and collaborate with stakeholders to define and implement preventive actions.
  4. Contribute to initiatives aimed at reducing Global Open Orders Past Due to below $16.6M and improving OTIF performance from 88% to 92% by 2026.

What You Bring:

  1. Bachelors degree in Supply Chain, business management, accounting, mathematics, project management
  2. 3-5 years in Supply Chain roles, customer service roles or equivalent
  3. Experience reviewing and analyzing large data sets in Excel, PowerBI, or equivilent
  4. Experience in SAP or Kinaxis a plus


Contract duration: 6 months (hybrid)

Pay: $36/hour

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Senior Consultant, Marketing Science & Enablement
🏒 Cypress HCM
Salary not disclosed
New York, NY 1 week ago

Senior Consultant, Marketing Science & Enablement

Location –New York, NY 10118 (Hybrid – Tuesday through Thursday)

Fulltime Hourly Consultant: up to $135/hr (W2/Non-Exempt)


LinkedIn's Marketing Solutions (LMS) Marketing Science & Technology (MS&T) team is seeking a senior consultant to design, build, and operationalize training modules for LMS measurement solutions – including the Conversions API (CAPI), Revenue Attribution Report (RAR) and Brand Lift Testing. This role translates product + measurement expertise into role-based curricula, hands-on labs, and supplemental learning assets (e.g., videos, FAQs) that accelerate time to competency for CSMs and sellers working in close partnership with Marketing Science & Technology teams, which include our Measurement Analytic Partners (MAP), Customer Solutions Engineering (CSE) and Customer Insights teams, as well as Go-to-Marketing Enablement (GTME) leads.


In addition, this role will be tasked to work with at least one strategic client to build, model, and innovate with advanced statistical and machine learning methods; partners deeply with client and internal product teams to create new measurement solutions and/or features as needed. This role will drive seamless execution of measurement reporting & optimization implementation/recommendation with the assigned client with a dedicated focus on incrementality solutions.


Focus Areas:

  • Design and implementation of role based learning modules for sales teams aligned to LMS measurement solutions - discovery/adoption/implementation paths
  • Facilitation of practical labs using realistic measurement tools scenarios
  • Establishment of baseline certification pass rates and training evaluation criteria
  • Strategic measurement advisory support for complex customers


Key Responsibilities:

Advising, Developing & Facilitating Measurement Training (Time Allocation: 60%)

  • Asset enhancement & development
  • Partner with cross-functional teams to advise on enhancements to measurement narratives, codify best practices, and enhance asset repositories and discovery systems
  • Develop pre/post implementation guides and optimization workflows for prioritized measurement solutions (e.g., CAPI, Brand Lift Testing, Revenue Attribution)
  • Curriculum design & content development
  • Develop training modules, implementation frameworks, checklists and customer engagement support assets – e.g., enhanced Campaign Manager Tool (CMT) configuration guides, event selection tools, customer comms
  • Advise on and facilitate production of multi modal measurement training content: facilitator decks, eLearning modules, micro videos, lab guides, assessment rubrics, and certification criteria and assets working in close partnership with GTME partners
  • Hands on labs & assessments
  • Build scenario-based labs to provide practical exposure to real-world customer scenarios (e.g., objection handling, technical issues support and resolution paths, implementation, data storytelling and recommendations)
  • Create graded assessments tied to competency levels (Beginner/Intermediate/Advanced)
  • Training Evaluation
  • Advise on best practices for evaluating learner outcomes and establishing feedback loops for continuous improvement


Providing Measurement Advisory Services to Senior Customers (Time Allocation: 40%)

  • Lead complex client and agency relationships, advising on advanced measurement frameworks that elevate business performance
  • Develop and operationalize learning agendas and measurement strategies, fostering adoption of cutting-edge methodologies, tools, and partnerships
  • Design and execute empirical research, A/B tests, incrementality and attribution studies to optimize campaign performance


Qualifications:

  • 10+ years working in the marketing/advertising industry with working knowledge of quantitative marketing analytics & large data sets
  • 8+ years of experience advising senior customers on advanced media analytics or marketing measurement methodologies in a customer facing role
  • Deep expertise in advertising measurement methodologies, incl. attribution, MMM, incrementality, online/offline measurement, CAPI and experimental design.
  • Experience in advanced SQL query development, python, data modelling and marketing analytics
  • Experience in curriculum design/learning experience development (e.g., learning lab creation and facilitation for analytics and/or technical solutions)
  • Degree in a quantitative discipline (Math, Economics, Statistics, Engineering, etc.).


Preferred Qualifications:

  • Strong data acumen with experience working with advanced analytics tools and/or digital AdTech ecosystems.
  • Experience in B2B marketing analytics and marketing intelligence, or B2B consulting
  • Experience with CRM platform technology and data structures
  • Experience working directly with sales teams
  • A strategic thinker with excellent business judgment, strong solutions, and strong analytical skills
  • Proven ability to design and operationalize learning & enablement programs across diverse stakeholder groups
  • Collaborative with ability to establish strong relationships with colleagues and senior stakeholders
  • Strong commercial and customer success orientation, with proven track record developing training materials and advisory assets aligned to commercial outcomes
  • Excellent communication, presentation skills and experience presenting to executive stakeholders



Req# 16379

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Recruitment Coordinator
🏒 Cypress HCM
Salary not disclosed
San Francisco, CA 1 week ago

Responsibilities:

  • Acting as point of contact for candidates; coordinating, scheduling, and managing interviews as well as travel and accommodation arrangements when needed. Making sure everyone is in the right place at the right time.
  • Using Ashby (our ATS) and relevant recruiting tools to keep organized and help keep our busy team on track.
  • Our Recruiting Coordination team works together to reach our goals. This will include supporting multiple functions, cross-training, hosting and scheduling support and completing assigned tasks.
  • High-volume global scheduling of interviews: phone screens, video conferencing, presentations and onsite interviews.
  • Communicating updates to candidates regarding their applicant/interview status as needed.
  • Developing strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc.) and maintaining effective communication channels.


Requirements:

  • Bachelor’s Degree and ideally 2+ years of experience in a fast paced recruiting coordinator position
  • Obsessed with candidate experience: we see our candidates as our guests, and we are their hosts. It is the coordinator's job to ensure a smooth experience.
  • Detail oriented, highly organized, able to multitask - we move fast here and we are constantly changing directions, but we keep it all together AND we think that is fun. You should too.
  • An excellent communicator, both written and verbal. With an appropriate blend of professionalism and friendliness
  • Self-directed with a high sense of urgency while maintaining a meticulous attention to detail.
  • Someone who anticipates possible issues before they arise and effectively problem-solves in advance. This includes independently making quick, educated decisions.
  • Someone who has impeccable attention to detail, the ability to maintain a high degree of professionalism and a calm demeanor.
  • Able to take initiative and have the confidence to keep interviews running on time, encourage people to get their feedback in a timely manner, and nudge the recruiters to get back to their candidates when necessary.


Pay Rate:

  • $50-$57/hour
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Chemist
🏒 Cypress HCM
Salary not disclosed
Carson, CA 1 week ago

Location: Carson, Ca (Los Angeles)

Company Size: 250/ Team Size: 15

Industry: Manufacturing

Duties & Responsibilities

  • Perform preventive maintenance of instruments or equipment.
  • Follow SOP, Safety and GMP
  • Monthly, weekly, and daily lab equipment calibration.
  • Generate IQ PQ OQ for new equipment.
  • Determine daily system suitability.
  • Preparation of sample solution, standards, and reagents
  • Preparation of lab batches at various concentrations for method validation.
  • Conduct placebo batch and perform of validation on new product formula.
  • Daily maintenance and troubleshooting when the system error.
  • Update/Maintain System Database.
  • Maintain accurate laboratory notebook for traceability.
  • Disposal of solvent waste follow safety protocols and procedures.
  • Approve and release internal assay results
  • Investigate & Report OOS to appropriated HPLC Department.
  • Maintain supply inventory.

Requirements

  • Degree in chemistry and any science-related field or work experience in HPLC Lab setting.
  • Instrumental analysis using HPLC.
  • Operating, troubleshooting, process validation, and development of the HPLC system.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Pay: $25/hr.

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Lease Coordinator
🏒 Cypress HCM
Salary not disclosed
Los Angeles, CA 1 week ago
  • Open to hybrid in Los Gatos OR Los Angeles

Key Responsibilities

  • Transaction support: assist with tracking transactions and updating status in project system
  • Coordinate monthly meetings with brokers to review transaction status and
  • Following up on action items needs from cross - functional teams
  • Support managing brokers with reviewing brokers agreements and RFS
  • Real estate related payment: Track and process brokerage invoice, commissions and rebates
  • Lease Auditing (lease terms and critical dates)
  • Opex Audits - support with lease opex review and work with audit firms to identify potential savings
  • Real estate tax appeals and business rates - support with tracking and processing
  • Manage Lease Document Filing: (leases, estoppels, legal documents etc)
  • Supporting legal with address registration contracts
  • Utility Processing - support lease admins with PO creation and processing of invoices and inputting data consumption
  • Lease reporting: support team with pulling critical dates, portfolio, TIA, security deposit
  • Assists team members with Ad Hoc projects
  • Assists team with lease execution process
  • Assist with lease inquiries from cross functional partners as it relates to lease terms and clauses
  • Work to consistently optimize the effectiveness and efficiency of the department

Qualifications

  • BA/BS degree or equivalent combination of education, training and experience in Corporate Real Estate/Leasing
  • 3 year minimum leasing estate experience
  • High degree of flexibility and the ability to collaborate, problem solve and multi-task
  • Proficiency in Google Suite, specifically Sheets and Slides
  • Ability to work proactively, independently and reliably under tight timeframes
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures.

Pay Rate Range

  • $39-45/hr.
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Technical Program Manager
🏒 Cypress HCM
Salary not disclosed
Alameda, CA 1 week ago
Job Details

  • Technical Program Manager (Contract)
  • Location: Remote
  • Duration: 3/16/2026 to 6/30/2026
  • Team: Business Operations

Role Summary

  • We’re looking for a Program Manager within the Enterprise Program Management Office (ePMO) who can drive complex, cross functional programs spanning enterprise systems, business processes, and operational execution. This role blends strong program management fundamentals with technical and business systems fluency.
  • This position is initially a four-month role, with the potential for extension, and is designed to augment senior program leadership capacity. The Program Manager will work closely with a Senior Program Manager to support large, multi workstream initiatives, while also independently leading smaller programs and workstreams end-to-end.
  • This role is ideal for an experienced program manager with a consulting mindset who thrives in fast paced, ambiguous environments and can translate business needs into structured plans, clear execution, and executive ready insights.

Key Responsibilities

Program Leadership & Delivery

  • Partner with a Senior Program Manager to support large enterprise programs, helping manage scope, milestones, dependencies, risks, and delivery cadence.
  • Independently own and deliver smaller programs or discrete workstreams, from intake through delivery and operational handoff (strategy ? plan ? execute ? stabilize).
  • Run and support core program rituals including planning sessions, status reviews, dependency tracking, risk/issue management, and executive readouts.
  • Translate business objectives and stakeholder requirements into clear program plans, timelines, and success metrics.

Enterprise Systems & Process Enablement

  • Support initiatives involving enterprise platforms such as Amazon Connect, Salesforce, and NetSuite, partnering with IT, Business Systems, and functional teams.
  • Contribute to programs that span Lead-to-Cash, Customer Experience, Finance, and Procurement processes in a large, enterprise software environment.
  • Help ensure systems and process changes are well sequenced, clearly documented, and aligned to business outcomes.
  • Champion data quality, system hygiene, and clear ownership across integrated systems and reporting.

Stakeholder Management & Communication

  • Work closely with cross functional partners including IT, Business Systems, Finance, Sales Ops, Customer Experience, Procurement, and Security.
  • Prepare executive ready dashboards, status updates, and presentations with clear narrative, insights, and recommendations.
  • Communicate program progress, risks, and trade?offs with clarity and confidence to both technical and non?technical audiences.
  • Escalate issues with context, options, and data-backed recommendations.

Operational Excellence & Analytics

  • Develop and maintain program dashboards, reports, and documentation using tools such as Excel, Power BI, Tableau, Smartsheet, or similar.
  • Analyze program data to identify trends, risks, and opportunities for improvement.
  • Support process improvement initiatives by applying structured problem solving and consulting best practices.
  • Ensure strong program hygiene including RAID logs, decision tracking, documentation, and governance artifacts.

Agile & Ways of Working

  • Support agile execution where applicable by coordinating backlogs, milestones, and cross team dependencies.
  • Facilitate meetings and working sessions, remove blockers, and follow up on action items to maintain delivery momentum.
  • Continuously identify opportunities to improve delivery efficiency through automation, AI, and tooling.

Skills & Qualifications

Required Experience & Skills

  • 5–10 years of experience in program management, project management, business analysis, or management consulting.
  • Experience working in or with enterprise technology, SaaS, or business systems teams.
  • Demonstrated ability to support senior program leaders while also leading smaller initiatives independently.
  • Strong analytical skills with experience producing executive level reporting and insights.
  • Proficiency with analytics and visualization tools (Excel, Power BI, Tableau) and PM tools (Smartsheet, Jira, Microsoft Project).
  • Ability to operate effectively in ambiguous, fast-moving environments with multiple stakeholders.
  • Excellent written and verbal communication skills with a strong executive presence.
  • Bachelor’s degree in business, operations, analytics, or a related field.

Preferred Qualifications

  • Familiarity with Amazon Connect, Salesforce, and/or NetSuite.
  • Exposure to Lead-to-Cash, Customer Experience, Finance, or Procurement processes in an enterprise software company.
  • Experience in a PMO, transformation office, or consulting environment.
  • Demonstrated interest in AI, automation, and operational efficiency.
  • Strong organizational skills, attention to detail, and proactive problem-solving mindset.

Education & Experience

  • Bachelor’s degree in business, operations, analytics, information systems, or a related field, or equivalent practical experience.

Compensation

  • $68.97 per hour.

#37002490

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AI Product Designer
🏒 Cypress HCM
Salary not disclosed
New York, NY 1 week ago

AI Product Designer (Contract)


As a Contract AI Product Designer, you will drive end-to-end UX concept development across the studio's most forward-looking initiatives. Working closely with studio conversational (Content) designers, creative technologists, and researchers, you'll shape the future of the product ecosystem.


You're a systems thinker and hands-on inventor who moves fluidly between near-term design craft and long-horizon strategy. You'll report to the Sr. Design Director and collaborate within a multidisciplinary team that includes Creative Technologists, Researchers, and AI.


Position Responsibilities

  • Lead UX concept development for Generative Design System investigations β€” including adaptive UI surfaces, tokenized design patterns, and machine-readable component architectures for AI composition
  • Define and prototype Agentic OS interaction models β€” including intent-based navigation, multi-agent task orchestration, and dynamic layout systems that replace traditional app grid paradigms
  • Translate complex AI system behaviors into clear, human-centered interaction flows, scenarios, and design frameworks
  • Develop strategy documents, user flows, wireframes, and high-fidelity concept visions that communicate direction to both design peers and executive leadership
  • Contribute to JTBD analysis, opportunity mapping, and product roadmap decisions


Skills

  • 10+ years of UX, Interaction Design, or HCI experience, with at least 3 years focused on emerging or AI-powered product experiences
  • Knowledge of current AI product design tools β€” including generative UI prototyping, AI-assisted design workflows, or prompt-driven concept exploration
  • Strong command of OS-level or system UX design β€” navigation models, information architecture, cross-surface continuity
  • Experience working within or alongside a scaled design system, including contributing patterns, interaction specs, or component logic
  • Proficiency in Figma including component architecture, auto-layout, and variable/token workflows
  • Ability to create compelling concept visions β€” from rough scenario sketches to polished, leadership-ready artifacts
  • Design for AI and Emerging Systems
  • Demonstrated experience designing for agentic or AI-native interfaces β€” including proactive systems, multi-step task flows, or autonomous agent UX
  • Fluency with generative UI principles
  • Hands-on knowledge of design system tokenization
  • Understanding of LLM / AI model behavior ane agentic system design patterns β€” orchestration layers, delegation models, agent handoff, and user control/override mechanisms
  • Experience designing multimodal interactions β€” voice, gesture, visual, or ambient input/output across device types
  • Ability to prototype or storyboard intent-based navigation models


Soft Skills

  • Systems thinker who can hold both the 10,000-ft strategic vision and the 1-ft craft detail simultaneously
  • Comfortable with ambiguity β€” able to frame open design questions, define the right problem, and move forward without complete information
  • Strong communicator who can distill complex AI concepts into clear, compelling narratives for executive and cross-functional audiences
  • Collaborative and generous β€” thrives in small, fast-moving, multidisciplinary studio environments
  • Intellectually curious with a genuine interest in how AI will reshape human behavior, not just interface patterns


Compensation: $90 - $112.83 per hour

ID#: 36994446

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Product Manager
🏒 Cypress HCM
Salary not disclosed
San Jose, CA 1 week ago
Job Details

  • Data Product Manager (Contract)
  • Location: San Jose, CA 95110 (Hybrid)
  • Duration: 3/23/2026 to 12/25/2026
  • Team: GTM Data Science & Analytics

Key Responsibilities

  • Define and own the long-term vision and roadmap for analytics datasets, governed metrics, and dashboards
  • Translate business questions into durable data products (canonical datasets, semantic layers, standardized dashboards)
  • Establish and manage a prioritized intake process for analytics requests, balancing quick wins with foundational investments
  • Write clear requirements for datasets and dashboards, including metric definitions, grain, dimensions, filters, and refresh expectations
  • Partner with Data Engineering to shape data models, pipelines, and data contracts that enable scalable analytics
  • Partner with Data Science and Analytics to ensure datasets are analysis-ready and reusable across use cases
  • Create and maintain KPI frameworks and β€œsingle source of truth” metric definitions to reduce metric disputes
  • Own dashboard strategy: what to build, what to retire, and how to improve usability and adoption
  • Implement and run the operating cadence for execution, including Jira epics/stories, sprint planning, prioritization, and release communication
  • Maintain a team wiki (e.g., Confluence) with documentation for datasets, dashboards, metric definitions, and usage guidelines
  • Drive quarterly planning, resourcing conversations, milestone tracking, and stakeholder reviews of roadmap progress
  • Define and track success metrics for data products, including adoption, data quality, freshness, reliability, and stakeholder satisfaction
  • Establish monitoring and processes for data quality issues, incident triage, and continuous improvement
  • Enable self-serve analytics by improving discoverability, documentation, training, and stakeholder enablement
  • Act as the primary cross-functional point of accountability for analytics data products from concept through launch and iteration.

Required Skills & Qualifications

  • Strong product management skills applied to data and analytics products, including roadmap ownership and prioritization
  • Ability to think long-term about foundational data assets, not just short-term reporting outputs
  • Excellent stakeholder management and communication skills, with the ability to align teams on shared metric definitions and outcomes
  • Proven ability to translate ambiguous business needs into clear requirements for datasets and dashboards
  • Working proficiency in SQL and strong fluency in data warehousing concepts, dimensional modeling, and event-based data
  • Experience with BI/dashboarding ecosystems (e.g., Looker, Tableau, Power BI) and building scalable dashboard suites
  • Familiarity with semantic layers or metric layers and the concept of governed, reusable metric definitions
  • Strong execution and program management skills, including sprint rituals, backlog hygiene, and delivery predictability
  • Hands-on experience running Jira workflows and building operating mechanisms for intake, planning, and release management
  • Ability to create clear documentation and knowledge management systems in a wiki environment (e.g., Confluence)
  • Strong intuition for data quality, data reliability, and trust-building through SLAs, validation, and monitoring practices
  • Comfort partnering with engineering teams on technical tradeoffs, scope decisions, and delivery planning
  • Ability to drive adoption through enablement, training, office hours, and stakeholder feedback loops.

Education & Experience

  • Bachelor’s degree in a quantitative or technical field such as Computer Science, Engineering, Statistics, Economics, or a related discipline
  • Master’s degree in a relevant field (e.g., Analytics, Data Science, MBA, or similar) is a plus
  • Equivalent practical experience in data product management, analytics engineering, or analytics program leadership considered in lieu of formal education.

Compensation

  • $60.00 to $68.31 per hour.

#37020068

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Strategic Sourcing Manager, Technology
🏒 Cypress HCM
Salary not disclosed
San Francisco, CA 1 week ago

The Strategic Sourcing and Procurement function supports the responsible and efficient scaling of advanced technology and research initiatives by ensuring strong commercial discipline, supplier governance, and operational rigor. Within this group, the Human Data and Research Services category enables business-critical workflows that rely on specialized external partners.

This role sits within the Human Data and Research sourcing pillar and works closely with cross-functional stakeholders across research, operations, finance, legal, privacy, and security to ensure suppliers are onboarded, managed, and scaled efficiently.


About The Role

We are seeking a Human Data and Research Services Strategic Sourcing Manager with a strong operational and analytical orientation to support day-to-day sourcing execution and category operations.


This position is intentionally execution-focused and designed to complement senior sourcing leaders overseeing complex, high-impact engagements. You will manage early- to mid-stage supplier relationships, own sourcing workflows end-to-end, and ensure clean, consistent execution across procurement systems and stakeholder touchpoints.


In this role, you will act as a force multiplierβ€”helping engagements move quickly, ensuring data accuracy, surfacing risks early, and enabling scale through effective use of processes and tools.


Key Responsibilities

Sourcing & Deal Execution

  • Own and execute end-to-end sourcing activities for human data and research services suppliers
  • Support supplier onboarding, renewals, amendments, and scoped expansions in partnership with senior sourcing leadership
  • Draft, review, and operationalize statements of work, pricing structures, and commercial terms in coordination with legal and finance partners
  • Ensure supplier engagements align with category strategy, commercial guidelines, and internal policies

Operational Excellence

  • Serve as a primary operator across procurement, intake, and contract management tools
  • Manage intake requests, approvals, contract routing, and documentation with a high degree of accuracy and consistency
  • Track deal status, approvals, spend thresholds, and execution risks across an active supplier portfolio
  • Maintain clean records and reporting to support audits, leadership updates, and financial forecasting

Analytics & Insights

  • Analyze supplier spend, usage patterns, deal velocity, and operational friction points
  • Develop clear summaries and insights to support prioritization and decision-making by senior stakeholders
  • Identify opportunities to standardize, streamline, or improve sourcing and contracting workflows

Cross-Functional Collaboration

  • Partner closely with research, operations, finance, legal, privacy, and security teams to unblock and accelerate supplier engagements
  • Act as a trusted point of contact for internal stakeholders navigating procurement and contracting processes
  • Communicate clearly and concisely through written updates and real-time collaboration tools to keep workstreams aligned


Required Skills

  • 6+ years of experience in strategic sourcing, procurement, operations, or vendor management
  • Proven ability to manage multiple concurrent supplier engagements with strong attention to detail
  • High operational fluency with procurement intake, contract lifecycle management, and collaboration tools
  • Strong analytical skills, including comfort working with spend data, contract terms, and operational metrics
  • Ability to execute independently while partnering effectively with senior stakeholders
  • Excellent written and verbal communication skills


Pay Rate

  • $55-$75/hour DOE
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Procurement Operations Manager
🏒 Cypress HCM
Salary not disclosed
San Francisco Bay 1 week ago

Our Procurement team is scaling rapidly, and we’re looking for a Contractor: Procurement Operations Manager to build and standardize the enablement foundation that powers consistent, seamless experience for requesters and internal stakeholders. This role will own Procurement’s knowledge ecosystemβ€”SOPs, templates, tools guidance, playbooks, and communicationsβ€”so teams can execute faster, with clarity, and with the right controls.


In addition to content ownership, you will document current-state processes, identify where users experience the most friction, and translate those insights into clear enablement guidance and prioritized roadmaps (in partnership with process owners). You’ll partner across P2P, Source-to-Contract, T&E, and Contingent Labor to make Procurement easier to navigate, reduce rework, support compliance, and tell the story of Procurement’s impact and wins through crisp internal storytelling and data-informed narratives.


This is a high-impact opportunity to shape how Procurement is experienced across the organizationβ€”making processes clearer, faster, and more scalable while maintaining the right governance and controls. You’ll reduce friction for employees by creating the content and knowledge foundation people use, and you’ll help teams move faster by documenting processes, surfacing the biggest friction points, and turning them into prioritized enablement roadmaps. If you love building structure from ambiguity, telling crisp operational stories, and creating systems that scale, this role is for you.


Responsibilities

  • Own and standardize Procurement enablement materials across the lifecycle (SOPs, templates, playbooks, tools guidance, FAQs, training materials).
  • Establish and maintain a single source of truth for Procurement knowledge (information architecture, version control, governance, review cadence, approvals, and archival).
  • Document end-to-end processes across P2P, S2C, T&E, and contingent labor by partnering with SMEs to capture current state, decision points, and handoffs.
  • Identify top friction areas through stakeholder interviews, data intake, and cycle-time/rework signals; synthesize themes into clear problem statements and enablement implications.
  • Translate friction into action by turning process insights into:
  • Clear user guidance (decision trees, checklists, FAQs, what to expect” walkthroughs)
  • Standardized templates and β€œgolden” SOPs
  • Prioritized enablement + documentation roadmaps aligned to business needs and compliance requirements (partnering with process owners for execution)
  • Standardize SOPs, templates, and communications to reduce cycle time, minimize rework, and support compliance requirements.
  • Develop internal communications that proactively notify stakeholders of process changes, enhancements, new tools/features, and key reminders (launch notes, release comms, β€œwhat changed” summaries).
  • Create clear, user-friendly guidance for end users and internal teams (how-to guides, quick-starts, role-based documentation, training modules).
  • Translate policy into practical guidance that aligns with cross-functional requirements (Security, Legal, Finance, Accounting, Tax, IT, HR) while remaining simple and usable.
  • Use data for storytellingβ€”turn metrics and insights into compelling narratives that highlight Procurement wins, improvements, and the evolving end-user experience.
  • Own enablement content for key workflows (intake, approvals, contracting, supplier onboarding, invoicing, T&E) content and knowledge management ownership; not operational execution.
  • Partner with SMEs and operators to capture tribal knowledge and convert it into durable, scalable documentation and training.
  • Continuously improve the enablement experience through feedback loops, stakeholder interviews, content performance/usage analytics, and periodic content audits.


Required Skills

  • 5+ years (or equivalent) in knowledge management, enablement, program/content management, operations, or process documentation in a fast-paced environment.
  • Proven ability to create and maintain SOPs, templates, playbooks, and training content that are clear, scalable, and adopted.
  • Familiarity with Procurement domains: P2P, S2C, contracting, supplier onboarding, T&E, contingent labor (VNDLY).
  • Experience with tools like Zip, Oracle, Ironclad, VNDLY, Navan (or comparable systems).
  • Strong writing and editing skills; ability to simplify complex processes into crisp, user-friendly guidance.
  • Experience building internal communications (change announcements, rollout comms, training notices) with action-oriented messaging.
  • Ability to map/document processes and synthesize ambiguity into clean, structured artifacts (process maps, decision trees, swim lanes).
  • Strong systems thinking and process orientationβ€”ability to standardize, define ownership, and implement governance for content lifecycle management.
  • Comfort using data and stakeholder feedback to identify friction, prioritize improvements, and craft narrative updates.
  • Excellent cross-functional collaboration skills and high attention to detail.


Pay Range

  • $65-$80/hour
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Manager, F&B Licensing, 2657-1
🏒 Cypress HCM
Salary not disclosed
Los Angeles, CA 1 week ago
Manager, F&B Licensing

We foster a high-performance environment where individuals are trusted to make decisions and are expected to act in the best interest of the company. We value creativity, innovation, direct communication, and a relentless pursuit of excellence. We encourage taking smart risks, embracing curiosity, and continuously raising the bar. We look for team members who are self-motivated, highly accountable, thrive in a fast-paced environment, and are passionate about making an impact through their work. Employees are empowered to take ownership of their contributions, collaborate across teams, and adapt as we continue to scale and evolve.

Responsibilities

  • Day-to-day management of the food & beverage categories and the licensees that support that business (e.g., salty snacks, chocolate and confectionery, cereal, energy drinks, alcoholic beverages) including ownership of the relationship with licensees and category management (e.g. line planning, distribution, sales performance, etc.).
  • Identify and evaluate licensing partners that can deliver on an established set of KPIs (e.g. quality, distribution, sales performance, marketing) and whose goals align with ours.
  • Negotiate favorable deals and proactively manage licensees to achieve our short and long-term strategic goals.
  • Possess strong analytical and financial skills to continually evaluate business and market performance, including category and consumer trends and whitespace opportunities
  • Be a strong internal and external category champion of the opportunity, vision, pitch and message with regards to our licensing strategy and our titles.
  • Communicate our category plans to internal Consumer Products teams (Merchandise Strategy, Product Development & Creative, Ops) so they understand how their work can support category goal
  • Take a β€˜talent friendly’ approach to the work and ensure appropriate internal stakeholders are involved in key decision-making.
  • Be informed of the priorities and complexities of cross-functional teams (e.g. content, marketing, publicity, PR, social, etc.) and understand how consumer products benefit and support other teams’ work.

Requirements

  • Demonstrated, 7+ years of experience in outbound licensing function with food & beverage
  • Food & beverage experience working with reputable brands
  • Strong knowledge of the licensing landscape and value chain from ideation around IP through to delivery and consumer experience, including experience working with Brand Management/Product Development & Creative/Retail/Consumer Insights
  • Ability to develop category plans and drive programs to completion
  • Possess contacts and network of key stakeholders across the licensing landscape
  • Deep partner engagement competency and ability to work with multiple, disparate stakeholders to foster strong, long term relationships that achieve the best outcome.
  • Ability to travel domestically and internationally up to 10% for partner meetings and trade shows

Pay Rate Range

  • $90-100/hr.
Not Specified
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Change & Operations Generalist, 2655-1
🏒 Cypress HCM
Salary not disclosed
Objective Drive the operational execution, change management, and communications for the \"Single Identity\" initiative within the Security Services Engineering team. This role will coordinate the migration of approximately 5,000 users to their pre-provisioned accounts, ensuring a seamless transition and minimizing disruption to business-critical workflows.
Context The Security Services Engineering team is rolling out a new identity architecture to streamline access and reduce exception accounts. The goal is to improve the user experience by enabling users to do their best work with a single, pre-provisioned identity while reducing our attack surface.
This contractor will serve as the operational hub for this rollout, partnering with the Informed Captain (Parrish Newton-Tigh) and cross-functional partners (Employee Services, NTech, AnimTech, etc.) to manage the logistics of moving users between domains (Google, Slack) and ensuring they are supported throughout the change.
Key Requirements
  • Change Management & Communications: Proven experience in drafting user-facing communications, running information sessions, and managing the \"people side\" of technical changes.
  • Project Management & Operations: Strong organizational skills to track thousands of user migrations, manage timelines, and coordinate across multiple time zones and teams.
  • Technical Familiarity: Comfort with Google Workspace (Gmail, Drive, Groups) and Slack administration concepts (Multi-Workspace Channels, guest accounts) is highly preferred, as the role involves explaining these changes to users.
  • Problem Solving: Ability to identify gaps in support workflows and troubleshoot user concerns with empathy and precision (\"white glove support\").
Key Responsibilities
Change Management & Communications
  • Develop and execute a communications plan for various user groups (e.g., Contractor Managers, Subsidiary Users, Exceptional Account Holders).
  • Draft and distribute targeted emails, Slack announcements, and documentation (FAQs, runbooks) to prepare users for migration.
  • Partner with internal communications and local support teams (e.g., AnimTech, EyeTech) to ensure consistent messaging across the ecosystem.
Migration Coordination & Operations
  • Coordinate the scheduling of \"Moving Days\" for user cohorts, ensuring all technical prerequisites (e.g., account testing, file sharing updates) are met before migration.
  • Manage the tracking of 5,000+ users through the migration pipeline, maintaining accurate status reports on who has moved, who is pending, and who requires a \"known exception\".
  • Oversee the \"white glove\" support process during migration weeks, serving as the first point of escalation for users experiencing friction.
  • Collaborate with Engineering to ensure \"rename-in-place\" actions for Google and Slack are timed correctly to minimize downtime.
Data Gathering & Analysis
  • Conduct discovery with \"Exceptional Account Holders\" to understand their specific tooling needs and identify blockers to using pre-provisioned accounts.
  • Maintain the \"to-do list\" of applications that need access adjustments and track progress with engineering partners.
  • Gather data on \"snowflake\" use cases (e.g., Assistants, Researchers) to inform future policy decisions and exception workflows.
Support Enablement
  • Create and update training materials for support teams (Employee Services, NTech) to ensure they are equipped to handle questions regarding the new identity model.
  • Monitor support tickets and escalations post-migration to identify trends and areas for process improvement.
Pay Rate Range
  • $85-95/hr.
Not Specified
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