Crown Equipment Corporation Remote Jobs in Usa

Sales Representative

Location:

Franklin, MA, US, 02038

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services, meeting their needs anytime, anywhere.

This role will cover Southern Worcester, Bristol, Barnstable, Plymouth, Norfolk, and Rhode Island.

Job Duties

• Sell select products in a geographical territory and/or assigned accounts.
• May work in a team approach and assist other sales positions with territory management and communication.
• Participate in corporate and local campaigns.
• Make sales calls to qualify prospects in person and over the telephone. Generate leads. Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio, corporate headquarters.
• Collaborate with various departments within the branch.

Minimum Qualifications

• Less than 2 years of related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• A bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or a related business program is a plus.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermediate computer skills, including a working knowledge of Microsoft Office Suite.
• Ability and willingness to work outside normal business hours to prepare for sales activities

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.

No agency calls, please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:

• Competitive Wages. The anticipated starting pay range for the position is $900 to $1,100 but is commensurate with skills and related experience,
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
• Health Savings Accounts and Flexible Spending Accounts,401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
• Paid Parental Leave,
• 9 Paid Holidays,
• Paid Vacation accrued at a rate based on length of service and position,
• Paid Sick Leave
• Birthday Pay for Non-Exempt employees
• Tuition Reimbursement up to $5,250 per calendar year,
• and much more.

EOE Veterans/Disabilities

Account Rep Dock Door

Location:

Columbia, SC, US, 29202

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
• Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company’s position in existing & target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermediate computer skills including a working knowledge of Microsoft Office Suite.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Account Rep Dock Door

Location:

Garner, NC, US, 27529

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
• Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company’s position in existing & target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermediate computer skills including a working knowledge of Microsoft Office Suite.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Responsibilities

• Responsible for driving end-user adoption of Crown InfoLink products.
• Helps customer develop and implement best practices and standard operating procedures.
• Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
• Develop and support the retail network to provide web-user and operator trainer training.
• Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
• Analyze Crown InfoLink data and make recommendations on action steps.
• Participate in sales calls and demos to the extent that it relates to the after-sale support.
• Quote, sell, and provide Crown InfoLink support services.

Minimum Qualifications

• 2-4 years related experience
• Associate degree (Business)
• Must have valid driving privileges
• Extensive travel & overnight stays (over 20%)

Preferred Qualifications

• Lead and effectively garner customer support to achieve customer objectives.
• Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Responsibilities:

The Technical Project Manager-Scrum Master is responsible for coordinating and leading cross‑functional teams to deliver technology projects on time, within scope, and aligned with business goals. Manage the Product Development Process (PDP) for specifically assigned software product development projects including new market entries, system upgrades, and redesigns. Oversee and manage projects including planning, monitoring and reporting within the Product Development organization. Adhere to and develop the standard set of processes and practices based on industry standard best practices to ensure the integrity and quality of project artifacts and deliverables.

• Project Management - Create project charters, budgets, and project plans which define high level objectives, document technical skills required, and project timelines. Establish milestones to measure project progress. Manage scope as new opportunities are identified. Ensure the most valued work remains at the top of the project backlog. Identify, manage, and communicate when a project needs to run beyond its planned end date or is in jeopardy of not meeting essential objectives. Identify and manage project dependencies and critical path elements. Minimize project risks. Manage multiple projects in a program as one larger unit.
• Reporting - Provide project dashboards and status reports to key stakeholders. Monitor and report on progress of the project to management and stakeholders. Measure project performance using appropriate systems, tools and techniques. Report on project progress, offer viable solutions and opportunities.
• Leadership and Communication - Coordinate and communicate with peers to ensure projects are successful and timely. Actively participate in presentations to department and business leaders to communicate project schedules.
• Organizational Development - Continue to refine skills and knowledge. Upon project and sprint completion, conduct project/sprint retrospectives to identify successful and unsuccessful process elements. Collaborate with other department leaders to use the findings to improve the department’s delivery record. Participate in the assessment and development of best-in-class Product Development Processes and deploy into the organization. Perform other duties as assigned.

Visit YouTube to learn more about Crown

InfoLink® Operator and Fleet Management System

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary since some onsite work is required. Relocation assistance available.

Minimum Qualifications:

• Bachelor's degree in computer science, Management Information Systems, or related field (or compensating experience), along with at least 8 years of related experience (Salary will be commensurate with experience)
• Excellent written and oral communication skills
• Strong interpersonal and relationship building skills
• Ability to manage cross-functional teams
• Ability to travel occasionally with overnight stays (0-5%)
• Reliable transportation to travel locally between company locations during scheduled workday

Preferred Qualifications:

• Knowledgeable about software development methodologies, values, and procedures
• Experience working in a software environment and new product development
• Scrum Master and Kanban Practitioner certified (or willing to obtain these certifications)

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Account Representative - Outside Sales for Lift Truck Leader

Location:

Woburn, Massachusetts, 01801

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services to meet their needs anytime, anywhere.

This position is based at Crown’s Woburn, Massachusetts branch and will provide coverage in Rockingham County and surrounding areas.

Job Duties

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
• Develop existing accounts and seek new business.
• Analyze opportunities, identify key personnel, and develop strong business relationships.
• Consult and problem solve to enhance the Company’s position in existing and target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio, corporate headquarters.

Minimum Qualifications

• Less than 2 years of related experience
• High school diploma or equivalent.
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience, a plus.
• Knowledge of the entire sales process.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermittent computer skills, including a working knowledge of Microsoft Office Suites.
• Ability and willingness to work outside normal business hours to prepare for sales activities.
• Ability to work in a team environment.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.

No agency calls, please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Aftermarket Sales Rep Branch

Location:

Hicksville, NY, US, 11801

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services, meeting their needs anytime, anywhere.

This position will support Nassau and Suffolk Counties.

Job Duties

• This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
• Pursue new business and develop key existing accounts in an assigned territory.
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Prepare quotations, cost reports, performance reports, and customer correspondence.
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Discuss sales activities with management.

Minimum Qualifications

• Less than 2 years of related experience.
• High School diploma or equivalency.

Preferred Qualifications

• Good communication, interpersonal, organizational, and computer skills.
• Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience, a plus.
• Ability and willingness to work outside normal business hours to prepare for sales activities.
• Possess several years of successful sales experience; business-to-business (B2B) experience; problem-solving capabilities; strong sense of urgency, responsibility, and self -motivation; and the ability to work in a team environment.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.

No agency calls, please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:

• Competitive Wages. The anticipated starting pay range for the position is $55,000 to $60,000, but is commensurate with skills and related experience.
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
• Health Savings Accounts and Flexible Spending Accounts,
• 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company's matching contributions.
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
• Paid Parental Leave,
• 9 Paid Holidays,
• Paid Vacation accrued at a rate based on length of service and position,
• Paid Sick Leave,
• Birthday Pay for Non-Exempt employees,
• Tuition Reimbursement up to $5,250 per calendar year,
• and much more.

EOE Veterans/Disabilities

Account Rep Dock Door

Location:

Norfolk, VA, US, 23320

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services to meet their needs anytime, anywhere.

Job Duties

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
• Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem-solve to enhance the Company’s position with existing & target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with the Sales Manager.
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to the Northern Kentucky branch.
• Previous Industrial Sales experience is preferred.

Minimum Qualifications

• Less than 2 years of related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• A bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or a related business program is a plus.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermediate computer skills, including a working knowledge of Microsoft Office Suite.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.

No, agency calls, please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Responsibilities

Project Planning and Management

Manage project activities related to aftermarket business. Develop project definition, specifications, project plans and guidelines. Set, define, and communicate project goals in accordance with the tactical/strategic plan and follow up to see that they are met. Develop plans for project implementation, including defining and managing resources to meet schedules, for multiple concurrent projects. Monitor metrics and schedules during projects.

Communication and Leadership

Develop and communicate project information to various levels of Company management as required. Provide leadership and coaching of cross functional teams while collaborating with other department managers. Coordinate efforts among the various cross-functional groups to resolve issues, task priority and resource utilization. Communicate performance of project team regularly by written and/or oral presentation.

Reporting, Process Documentation, Miscellaneous

Report and escalate issues that could impact timeline or scope of project to management. Monitor metrics and schedules during projects. Carry out corporate administrative policies and directives for all assigned personnel. Manage day to day activities for project support. Perform other duties as assigned.

Product Championing

Champion product causes to assure that product solutions are the best possible, based on scope of project. Champion and initiate new ideas and/or development activities which are not currently being considered.

Minimum Qualifications

5 to 7 years related experience

Bachelor degree (Business, Education, Engineering, or Computer Science)

Non-degree considered if 12+ years of related experience along with a high school diploma or GED

Preferred Qualifications

Experience with SAP ERP System, Microsoft Excel, Word, PowerPoint, and Adobe Workfront. Knowledge of PMO methodology, processes and documentation. Demonstrated ability to coordinate cross functional work teams toward project completion. Demonstrated effective leadership and analytical skills. Excellent written and verbal communication skills as well as interpersonal, organizational, analytical and presentation skills.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Responsibilities

The Software Development Manager is a critical role within the Insite agile based cloud development team chartered to develop and deploy new global fleet and service management products. The Software Development Manager reports to the Director and oversees multiple technical leads, architects, data engineers and developers. Primary responsibilities include products and technology champion, development oversight, employee development, and communication and coordination.

Due to the hybrid remote nature of this role, a reasonable commute to the New Bremen, OH location is necessary. Relocation assistance available.

Minimum Qualifications

• Bachelor's degree in computer science or related field, along with at least 5 years of related experience
• Experience managing software development teams
• 3 years related experience in cloud-based application development
• Hands on software development experience, including C#, .NET, Java, and Python
• Ability to effectively communicate technical concepts to nontechnical people to enhance understanding and drive to decisions that lead to positive outcomes
• Ability to collaborate, build relationships and influence individuals at all levels within the company
• Ability to occasionally travel locally and internationally with overnight stays

Preferred Qualifications

• Hands‑on experience developing cloud‑based applications
• Demonstrated experience in the management of Amazon Web Services (AWS) and/or Azure technologies, software development, and product development
• Demonstrate an architecture and technical background in enterprise software with a focus on an API first architecture is a plus
• Excellent written, verbal, analytical, and interpersonal skills
• Communicate technical concepts to non-technical people to enhance understanding and drive to decisions that lead to positive outcomes
• The ability to collaborate, build relationships and influence individuals at all levels within the company

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Duties:

• Duty Drawback Refund Analysis - Extract, review, interpret and prepare necessary data for duty drawback claims. Work closely with service provider, broker, and freight forwarders, to determine, maintain, and audit duty drawback claims. Provide data and documentation to service provider. Track and provide statistics regarding refunds filed, refunding and outstanding. Create a method to report metrics regarding refund amounts claimed, received and outstanding. Create a metric for failed packages to identify trends. Identify corrective action needed and work with partners to implement process change. Ensure errors are identified and corrective action is taken to fulfill and resolve claims package for refund. Support improvement with negative trends by providing key training to personnel involved. Create and implement processes or improve current processes to maintain consistency. Work with stakeholders cross-functionally and internationally to identify and implement process improvements. Ensure auditability of refund requests to United States Customs and Border Protection by verifying compliance data to include classification and country of origin determination.
• Continuous Process Improvement Analysis - Work independently based on experience and knowledge to conduct analysis on trade compliance processes within the drawback framework to identify areas of additional refund potential. With minimal supervision, work with key stakeholders to implement processes that support additional drawback refunds and/or reduce the Company’s customs compliance risk.
• Research, Planning, and Implementation - Research upcoming or new laws, regulations, and best practices in drawback determination to plan needed changes and oversee execution of changes. Document procedures to support process creation, change, or improvement.
• Trade Compliance Team Support - Support tactical trade compliance tasks when directed. Troubleshoot Import / Export issues. Perform other duties as assigned.

Minimum Qualifications:

• 2-4 years related experience
• Associate degree (Trade Compliance, Manufacturing or Supply Chain)
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Frequent travel (6-20%)
• Frequent overnight stays (6-20%)

Preferred Qualifications:

• Experienced in document review or audit in Trade Compliance, Manufacturing or Supply Chain.
• Good organizational and interpersonal communication skills.
• Able to lead as an individual contributor and work as a contributing team member on cross-functional teams.
• Knowledgeable in Microsoft Excel. Strong analytical skills, detail oriented, and able to multi-task.
• Professional with high degree of autonomy.
• Proven problem-solving and decision-making skills.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Planner & Financials Analyst

Responsibilities

Forecasting, Planning, Scheduling, and Delivery

Work in collaboration with AET, Sales and Project Management teams globally to forecast sales and kit production. Communicate with Manufacturing, Distribution and Engineering to ensure the Company has adequate capacity and compliance for each type of AET hardware product. Translate sales demand and establish production schedules to meet customer lead time expectations. Manage and develop the necessary processes to track financial transactions in relation to project schedules. Analyze weekly release schedules to maximize available production while maintaining appropriate levels of inventory and lead times. Track orders through the entire life cyle.

Bill Records, Financials & Reporting

Manage and develop the necessary processes to track financial transactions in relation to project schedules. Analyze exceptions and change reports to modify production plans. Identify potential issues within production and distribution channels and provide corrective actions to mitigate impact to end customers. Work with Project Management to maintain accuracy of daily kit release reports and lead time communications to Global Sales teams. Ensure billing records are accurate.

Financial and Business Process Analysis

Define, implement and maintain departmental budget and reporting practices. Implement a process to connect department expenses across multiple ERP systems Incorporate project budgets and financials into monthly BI reports . Identify opportunities and manage project(s) to implement business system(s) to move financials to a systematic process. Implement, and administer Workfront reports, dashboards and processes. Analyze financial data to identify trends and recommend mitigations steps to leadership.

Order Inquiries, Invoicing & Sales Configurator

Ensure Company invoicing practices are adhered to Work with Sales, Customer Support and Engineering on sales configurator updates and modifications . Organize and review invoices. Work with each unique customer business system to ensure invoicing is uploaded properly and payment is successful. Collaborate with Credit and Collections department on outstanding invoices. Assist with modifying the invoice when necessary for it to be paid by the customer.

Minimum Qualifications

5-7 years related expereince

Bachelor's degree (Business, Accounting, or Supply Chain Management)

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Job Duties

• Receive, review, interpret and prepare data for US Customs import claims. Interact with suppliers outside the United States to streamline document submission processes. Ensure shipments travelling to the US have correct paperwork and data for submission to US Customs. Work closely with suppliers, service providers, brokers, and freight forwarders, to determine, maintain, and audit import claims prior to arrival and after completion. Provide data and documentation to service providers. Track all shipments to the United States and originating outside of it. Maintain statistics regarding volume and method of conveyance. Track, provide statistics, and manage corrective action regarding missed deadlines. Create method to track return items from initial shipment to claim US Goods Return advantage. Report metrics regarding refund amounts claimed, received and outstanding. Create metric for failures and penalties to identify trends and conduct root cause analysis. Identify corrective action and work with partners to implement process change. Support improvement of negative trends by providing key training to personnel involved. Work with stakeholders cross-functionally and internationally to identify and implement process improvements. Ensure auditability of refund requests to United States Customs and Border Protection. Verify compliance data to include classification and country of origin determination. Work with Logistics to ensure best practice with shipping to the US.
• Research import regulations and best practices to identify areas where duty savings can be realized. Identify automation tools and how they may be utilized for imports.Work independently based on experience and knowledge to conduct analysis on trade compliance import processes to identify additional areas of automation and refund potential.

Minimum Qualifications

• 5-7 years related experience
• Associate degree (Trade Compliance, Manufacturing or Supply Chain)
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Frequent travel (6-20%)
• Frequent overnight stays (6-20%)
• Job requires employee to drive a personal vehicle to conduct company business < 30% per week (8 hours) and/or travel locally between company locations during scheduled workday
• Valid passport required

Preferred Qualifications

• Possess US Customers Broker License or obtain within a year of hire.
• Experienced in document review or audit in Trade Compliance, Manufacturing or Supply Chain.
• Good organizational and interpersonal communication skills.
• Able to lead as an individual contributor and work as a contributing team member on cross-functional teams.
• Knowledgeable in Microsoft Excel
• Advanced analytical skills, detailed oriented, and able to multi-task.
• Professional with high degree of autonomy
• Proven problem-solving and decision-making skills.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Inside Sales Support Representative

Location:

Cincinnati, OH, US, 45241

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, provides local support on a global scale, with over 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services to meet their needs anytime, anywhere.

External Job Title: INSIDE SALES SUPPORT REPRESENTATIVE

Internal Job Title: Customer Experience Representative

Job Responsibilities:

• Answer incoming sales inquiry telephone calls.
• Provide information by phone, through email, or by mail.
• Pre-qualify customer inquiry and disseminate call information to the appropriate salesperson or department.
• Make outbound telephone calls.
• Log, track, and communicate sales call information.
• Follow up on sales leads and record sales results.
• Participate in training activities locally, in the field, & occasionally at the New Bremen, Ohio, corporate headquarters.
• Work within various departments within the branch as needed.

Qualifications:

• Bachelor's degree preferred.
• Strong communication, organizational, & time management skills required.
• Strong problem-solving capabilities, a strong sense of responsibility & self-motivation, & ability to work in a team environment are necessary.
• Must be proficient in Microsoft Office.
• Valid driver's license, good driving record, & the ability to safely operate lift trucks required.
• Completion of a background check, drug screen, & physical required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or those requiring sponsorship for work authorization, whether now or in the future, are not eligible for hire.

No agency calls, please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees, including a Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401 (k) Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and more.

EOE Veterans/Disabilities

Sales Representative

Location:

Shreveport, LA, US, 71101

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Sell select products in a geographical territory and/or assigned accounts.
• May work in a team approach and assist other sales positions with territory management and communication.
• Participate in corporate and local campaigns.
• Make sales calls to qualify prospects in person and over the telephone. Generate leads. Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
• Collaborate with various departments within the branch.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
• Strong communication, organizational, and time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
• Intermediate computer skills including a working knowledge of Microsoft Office Suite.
• Ability and willingness to work outside normal business hours to prepare for sales activities

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Crown is seeking a Customer Portal Manager to lead the continued evolution of its My Crown customer portal, combining strategic ownership with hands-on leadership. This role requires a self-directed leader with expertise in the areas of customer experience, UX, and web technologies, who can create alignment across cross-functional teams. The Customer Portal Manager will focus on implementing the portal roadmap to deliver exceptional digital experiences that enhance customer engagement and create business value.

Primary Responsibilities

• Oversee and manage the My Crown customer portal, including roadmap development, strategic alignment, governance, and ongoing optimization.
• Define and deliver portal functionality that supports customer engagement, self-service, and revenue-generating opportunities.
• Ensure portal processes and operational alignment meet customer needs and deliver measurable business value.
• Lead the development of personalized, intuitive user experiences, informed by customer preference and UX best practices.
• Partner cross-functionally with Marketing, Sales, IT, business stakeholders, and external vendors to define requirements and deliver customer-facing solutions through the portal.
• Oversee day-to-day portal performance to ensure reliability, usability, and alignment with customer and business expectations.
• Leverage voice-of-the-customer insights, analytics, and business data to continuously improve the customer experience.
• Lead planning and working sessions to identify, prioritize, and execute portal and experience improvement initiatives.
• Research and evaluate emerging trends, best practices, and technologies to evolve portal capabilities and inform future roadmap decisions.

Minimum Qualifications

• Bachelor’s degree Marketing, Communications, Digital UX Design, along with at least 5 years of experience.
• Non-degree considered if 12+ years of related experience along with a high school diploma or GED

Preferred Qualifications

• Strong understanding of customer portal and digital product experiences, including how content, UX, and technology work together.
• Experience developing and managing self-service and revenue-generating digital experiences, ideally in a B2B or complex customer environment.
• Proven ability to lead cross-functional initiatives across Marketing, IT, Analytics, vendors, and business stakeholders.
• Experience defining, tracking, and optimizing KPIs using voice-of-customer insights, web analytics, and business data.
• Product ownership experience, including roadmap development, prioritization, and ongoing optimization of a digital platform.
• Experience overseeing day-to-day performance and operational health of a customer portal or similar platform.
• Familiarity with enterprise CMS and digital experience platforms (e.g., Adobe Experience Manager), personalization, and analytics tools.
• Strong communication skills with the ability to translate business and customer needs into clear functional requirements and execution plans.

This position is fully on-site at our New Bremen, OH location.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities